Forum Discussion
Is there a Hub for Win 10? I'm having issues with Classic Outlook Win 10.
Greetings: I use Win 11 on another laptop but I still have my Dell Inspirion which cannot upgrade to Win 11. It uses Classic Outlook. And it has the default email and one gmail account. But it will not accept other gmail account no matter what I do. I've reset, started in safe mode, removed the other gmail accounts (except one,) which works fine. Any ideas? I would like to use this Dell for work which does not require 5G internet. Everythig seems to work find, except Outlook. Thank you for any help.
4 Replies
But it will not accept other gmail account
Did you try the workaround in the Support article that Lisa referenced? This has solved the problem for many people.
For more details, see the Answer by "Hornblower409 Mar 15, 2026, 4:15 PM" in
https://learn.microsoft.com/en-us/answers/questions/5822942/imap-email-server-connection-errorOutlook Classic and Gmail have a security update issue, try these instructions, they might work. https://support.microsoft.com/en-us/office/unable-to-add-a-gmail-account-to-classic-outlook-4d9530c5-3f40-4e6d-9b45-4477f160828f
Update: I was able to switch to the "New" Outlook with no issue. Just had to sign into the various gmail accounts and download the emails. That went pretty smoothly, so that part is fine. But none of my contact lists were imported. On the "New" Outlook those lists are empty. I can't imagine what a horror show this must be for people using only one computer to suddenly discover their contact list empty (except in the 'edit" feild). I just find it odd that, while "support" for Win 10 has ended, MS seems to have no trouble updating (some parts) of the apps but not Win 10 itself. That jusy seems like grotesque commodification and crap advertizing. Weird. So, now I have the old Classic Outlook on my Win 11 OS on my newer laptop which works fine but only the emails on the New Outlook on my Win 10 OS on my older Dell. How sureal. Only in MS World would this make sence. Ug.
none of my contact lists were imported. On the "New" Outlook those lists are empty.
If your Contacts in Classic Outlook where in a local "This Computer Only" folder (which is the default for any IMAP account like GMail) they will have to be moved manually to the New Outlook for Windows using Export/Import.
https://support.microsoft.com/en-us/office/export-contacts-in-outlook-966eb60e-a451-4ade-8025-eead2bfe18ef
https://support.microsoft.com/en-us/office/import-or-export-contacts-in-outlook-using-a-csv-file-bb796340-b58a-46c1-90c7-b549b8f3c5f8#picktab=new_outlook
If you used classic Outlook before moving to new Outlook and you saved contacts locally, those contacts may not have copied over to new Outlook. To import locally saved contacts from classic Outlook to new Outlook, you need to export these contacts to a .csv file in classic Outlook and then import that file to new Outlook.
FYI - As far as a I know, none of the problems you are seeing have anything to do with Win10 vs Win11. It's all just Outlook.
