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mary_williams
Copper Contributor
Feb 26, 2026

My Outlook Not Receiving Emails in Office 365

Hi everyone,

I’m having an issue where Microsoft Outlook is not receiving any new emails in Office 365. Sending emails works fine, but incoming messages don’t show up in the inbox, even though my internet connection is stable. I’ve already checked spam and restarted Outlook, but the problem is still there.

Has anyone experienced this before or knows what might be causing it? Any suggestions would help a lot. Thanks!

-Mary

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