Recent Discussions
What are people using to measure manager effectiveness across the org?
Our CHRO wants to start tracking how effective managers are, things like do they hold regular 1:1s, do they give timely feedback, are their team's goals on track. Right now we have zero visibility into any of this. We can pull some data from Teams usage reports but that just tells us who's chatting a lot, not who's actually managing well. Anyone found a tool or approach within the M365 ecosystem that gives you a real picture of manager effectiveness?Add-in Error of complements in Word Online with my Personal Account
Hi, I am getting an error when trying to insert any add-in (such as Mendeley Cite) in Word Online using my personal account. Error message: "Add-in Error: We couldn't connect to the catalog server for this document" (Original Spanish error: "Error de complemento: no pudimos conectarnos con el servidor del catálogo {0} para este documento") Here are the details and the troubleshooting I've already done: - Account-specific: It works perfectly with my old University account, but fails with my new Personal account. - Platform-specific: The add-in works fine on the Word Desktop App, but fails on Word Online (web browser). - Browsers: I have tried different browsers (Chrome, Firefox) and the issue persists. It seems to be a configuration or permission restriction specific to my personal account on the web version. How can I fix this? Thank you!
Edit/Mass Edit Powerpoint linked file addresses
As the title suggests I'm looking for a way to manually edit or ideally mass edit the address to linked files in powerpoint. For context I play several games where I need to keep track of what builds I have on which character, and sometimes their in-game inventory. Unfortunately the games don't really have the greatest inventory management for the in-game item side of things. In addition the only way sometimes to remember a character's build is to log onto that character and pull up their build page. With enough characters it can be pain remember what I have where even though I enjoy the games themselves. To get around some of the flaws I have powerpoints I use to keep track of certain things like inventory and build. One ppt may have photos of all the current builds for each character, another may have photos of their inventory and so forth. Certainly not ideal but once the initial setup was done, it's been fairly easy to maintain and I only have to update an odd photo here or there if something changes. Which brings me to my potential issue here. I've been keeping the ppts on a thumb drive along with the photos so I can have everything in one place. Recently the drive decided it was done and checked into that silicone repository in the sky and no longer works. Fortunately however I was able to move everything over to a newer drive before the old one finally checked out. While I was able to save my data, I also introduced 2 side effects I wasn't thinking of at the time in my haste to avoid losing everything. When moving everything over I moved things over in batches to avoid taxing the failing drive too hard and placed each batch in its own folder to avoid copying the same thing more than once. So think something like Folder 1, Folder 2, Folder 3, and so on. To conserve on file size of the ppt itself I always chose the option of "Link to File" when inserting the photos to the slides instead of the basic "Insert" or "Insert and Link" options. This means 2 things, the drive location is no longer correct, and the folder location is no longer correct in the links. While I could in theory just change the drive letter and make the folder structure the same again, moving it in batches actually let me organize the raw photos better, but means I now need to correct the addresses for the ppts themselves since the old links no longer work. In the program I know we can go to Info, then press the Edit Links To Files button, and try to change stuff there. The problem is that I can only change one thing at the time there. On top of that if I press the Change Source button, it wants me to find the photo individually vs just chanting the text address of the photo. These wouldn't be issues if it was just a few photos we're talking about as I could just go in, relink by hunting each one and roll. However there are around 250 photos that I would have to do this for, and it would be very tedious. Plus the fact the previews don't work anymore either. (yes i'm one of those kinds of gamers) So what I'm hoping you folks can help me with is a way to edit the text addresses manually for the links. Ideally in mass groups, but I can do it one at the time if I have to. For example let's say I have photo one and it's address looks like "D:\Game1\Character Group1\CharacterA\Build1\Photo1" on the old drive. What I want is a way to change it to say "E:\Game1\Batch1\Character Group1\CharacterA\Build1\Photo1" type of thing. Ideally I'm hoping for a way to change those addresses in mass. If I have to text edit them all one by one, that's still alot faster than having to hunt and relink each photo individually. Thanks in advance for any advice.
Heading Style Misapplied to Body Text
Hi, I'm editing a novel manuscript. Somehow. the author applied the same heading used for the chapter numbering to the last line of text of Chapter 28, so that that short line and the Chapter 29 heading are ... linked? If I try to set the heading for the line of text to normal in the Style pane, the chapter 29 heading goes to "normal," too. If I try to apply the heading style to the chapter heading, the line of text gets that style, too. Chapter 29 has of course disappeared from the Navigation Pane in all this. Any advice is very welcome.
Office Home & Business 2019 license no longer recognized after reinstall ("No license found")
Hello everyone, I'm looking for some help because Microsoft Support has not been able to solve this issue. I own a genuine perpetual license of Office Home & Business 2019 for Mac, linked to my Microsoft account since August 2019. The license is still listed under Services & Subscriptions, but Office no longer activates. My hardware MacBook Pro (Retina, 13-inch, Late 2012) Model: MacBookPro10,2 Intel Core i5 8 GB RAM macOS Ventura 13.7.8 Installed using OpenCore Legacy Patcher Office version originally working: 16.78 Later tested with 16.101 and 16.93 Same result on every version What happened Office had already been successfully activated and worked normally. I was able to: create documents edit documents save documents After restarting the Mac, Office suddenly requested activation again. Since then it has never activated successfully. Initially Office failed to activate with an unknown error. After completely uninstalling and reinstalling Office using Microsoft's installer, the activation process changed. I can now successfully sign in with my Microsoft account, but after authentication Office displays: "No license found for this account." My Office Home & Business 2019 license is still present in my Microsoft account under Services & Subscriptions. Even though my Microsoft account clearly owns Office Home & Business 2019 for Mac. Microsoft account The license appears correctly under: Services & Subscriptions Office Home & Business 2019 for Mac Added to my account on August 7, 2019. The website instructs me to open an Office application and sign in to activate. Everything I've already tried Uninstalled Office completely Installed Office again using Microsoft's installer Installed Office 16.78 Installed Office 16.93 Updated to Office 16.101 Removed Office containers Removed Group Containers Deleted OneAuth cache Deleted Entrabroker cache Removed activation tokens Cleared Office preferences Signed out and signed back into Microsoft account Deleted Office credentials from Keychain Reinstalled Microsoft AutoUpdate Verified no MDM profile exists Verified Internet Accounts Verified Microsoft account Microsoft Support remotely accessed my Mac and repeated all troubleshooting steps Nothing solved the issue. Additional information Running: defaults read com.microsoft.office returns: OfficeActivationLicense = NoLicense although: OfficeActivationEmailAddress = email address removed for privacy reasons is correctly detected. The activation window successfully reaches Microsoft's login page. Office now asks for my Microsoft account credentials. Authentication completes successfully. After a few seconds Office reports: "No license found for this account." It then offers only two options: Buy Microsoft 365 Use another account Microsoft Support remotely connected to my Mac, completely removed Office, installed a newer official installer, and the problem remained exactly the same. My question Has anyone experienced this after reinstalling Office 2019? Could this be: a licensing server issue? an incompatibility introduced after Office 2019 reached end of support? an activation problem related to OpenCore Legacy Patcher? something else? I would really appreciate any suggestions. Thank you very much. Additional notes: The Office license has been associated with the same Microsoft account since 2019. The same installation was successfully activated and worked normally before the problem started. The issue only appeared after restarting the Mac. Microsoft Support has already remotely accessed my computer and could not resolve the problem.How to Create an Approval Workflow in SharePoint Online (Microsoft 365)
Managing approvals efficiently is one of the biggest challenges for organizations. Whether you’re approving invoices, purchase requests, leave applications, contracts, or company policies, relying on emails and manual follow-ups often leads to delays, confusion, and missed deadlines. https://dellenny.com/how-to-create-an-approval-workflow-in-sharepoint-online-microsoft-365/Microsoft to Stop Providing Telephony-Based Authentication Methods for MFA in February 2027
In an important announcement for all tenants, Microsoft revealed that Entra ID will no longer provide SMS one-time codes or voice calls for MFA challenges after February 1, 2027. Tenants can continue to use telephony-based authentication methods after that date, but only by purchasing a service from a telecom provider. This is arguably the biggest change in Entra ID authentication since mandatory MFA for administrative interfaces – and we have a PowerShell script to help identify the affected accounts. https://office365itpros.com/2026/07/14/entra-sms-one-time-code/Vaihdoit uuteen puhelimeen. Authenticator ongelma
Vaihdoit uuteen puhelimeen. Microsoft Authenticator ei ole enää saatavilla vanhalla laitteellasi. Et voi kirjautua Microsoft 365 -työtilillesi, koska MFA-vahvistus vaaditaan. Sinulla ei ole pääsyä mihinkään vaihtoehtoiseen todennusmenetelmään. Tarvitset apua suomeksi, jos mahdollista.SharePoint 2013 to 2026: Why Legacy Migrations Are Still the Backbone of IT
Technology moves fast, but enterprise systems rarely do. While organizations eagerly adopt cloud platforms, AI-powered tools, and modern collaboration solutions, many still rely on legacy systems that have quietly supported business operations for years. One of the most common examples is SharePoint 2013. https://dellenny.com/sharepoint-2013-to-2026-why-legacy-migrations-are-still-the-backbone-of-it/How to Identify Obsolete SharePoint Online Sites with PowerShell
Microsoft 365 has been around for many years, and it’s likely that a tenant has some obsolete SharePoint Online sites. The LastModifiedDateTime property is an unreliable basis to make the decision because background processing can update the property. This article explains how to identify obsolete sites based on usage data extracted from the Microsoft Graph. Combining the usage data with basic site properties taken from SharePoint creates a report that should help administrators to figure out what sites they should consider removing. https://office365itpros.com/2026/07/13/find-obsolete-sites/Make Your Test Data Less Boring with M365Mutator
Testing Microsoft 365 scenarios often involves test data. If the data is stale or always the same, it might not generate good results or help to identify lurking problems. The M365Mutator app helps to solve the problem by mixing things up in your test data. The app can change properties of Entra ID accounts, send email, update calendars, and generally make sure that whatever you’re testing has fresh information to run against. https://office365itpros.com/2026/07/10/m365mutator-test-data/Make Your Test Data Less Boring with M365Mutator
Testing Microsoft 365 scenarios often involves test data. If the data is stale or always the same, it might not generate good results or help to identify lurking problems. The M365Mutator app helps to solve the problem by mixing things up in your test data. The app can change properties of Entra ID accounts, send email, update calendars, and generally make sure that whatever you’re testing has fresh information to run against. https://office365itpros.com/2026/07/10/m365mutator-test-data/Announcing Microsoft 365 for IT Pros (2027 Edition)
The editorial team is happy to announce the publication of Microsoft 365 for IT Pros (2027 edition) eBook, the most comprehensive and up-to-date book covering tenant management. Previously named Office 365 for IT Pros and now spanning four books with the addition of Microsoft Purview for IT Pros and Power Platform for IT Pros, Microsoft 365 for IT Pros includes coverage of Exchange Online, SharePoint Online, Entra ID, Teams, Planner, and many other aspects of the Microsoft 365 ecosystem, including hundred of examples of using PowerShell and the Microsoft Graph to automate tenant operations. https://office365itpros.com/2026/07/01/microsoft-365-for-it-pros/Using Graph Delta Queries with Entra ID Groups
Delta queries are a Microsoft Graph mechanism to allow applications to query resources to find objects that have changed since a baseline was established. The technique is most useful for applications that need to synchronize a local store with online content. It’s not an appropriate method to use for reporting changes to Entra ID groups because knowing that an object changed doesn’t mean much by itself. https://office365itpros.com/2026/06/25/graph-delta-queries-entra-id-groups/What Is Agentic AI in Microsoft Ecosystem? A Deep Technical Explainer
Artificial intelligence has rapidly moved from simple automation tools to intelligent systems that can understand, reason, and perform complex tasks. The next major evolution in this space is Agentic AI. Traditional AI applications usually work by receiving a request, processing it, and generating a response. They are useful, but they depend heavily on humans to guide every step. https://dellenny.com/what-is-agentic-ai-in-microsoft-ecosystem-a-deep-technical-explainer/Entra ID Tightens Conditional Access Processing for Baseline Scopes
Microsoft is closing a gap in conditional access policies where apps that only request baseline scopes with at least one exclusion are not processed. The rollout has already started and should be finished by mid-August. For most tenants, the change shouldn’t be an issue, but it is possible that some apps are in use that fit the profile and cannot handle conditional access. If MC1223829 appeared in your tenant, it’s time to check. https://office365itpros.com/2026/06/19/baseline-scopes-ca/Microsoft Blocks Graph Access to Non-IPM Folders
An app written to fetch details of Copilot interactions from the TeamsMessagesData folder suddenly stopped working when the Graph refused to return items. The 403 forbidden error can’t be argued with. Fortunately, the aiInteractionHistory API fills the gap, even if the API does not return the full text of Copilot responses. That information is available, but you’ll need to use eDiscovery to get it. https://office365itpros.com/2026/06/18/copilot-interaction-app/Microsoft Tightens Security for Self-Service Password Reset
Microsoft plans to improve the security of the Self-Service Password Reset (SSPR) facility in September 2026 by requiring users to register at least one authentication method. SSPR will then use the registered authentication method to verify user accounts when changing passwords. The change aligns SSPR with user sign-ins and improves security by removing fallback on directory attributes, which might be altered by attackers. https://office365itpros.com/2026/06/17/sspr-authentication-methods/Microsoft to Delete Unlicensed OneDrive for Business Accounts
Microsoft will delete unlicensed OneDrive for Business accounts that aren’t paid for (to be archived) after July 2026. Up to now, it’s been possible to leave unpaid-for accounts linger in Microsoft 365 archive until retention policies and holds expire. Now, tenants must decide which accounts they wish to keep and pay for. Unpaid accounts will be removed, even if retention policies or eDiscovery holds apply to their content. https://office365itpros.com/2026/06/12/unlicensed-onedrive-for-business-2/Primer: Finding Sensitivity Labels with PowerShell
Three cmdlets exist to fetch sensitivity labels. One is in the Exchange Online module; the others are powered by Graph APIs. What are the differences between each method and how can you make sure that the set of sensitivity labels fetched by PowerShell is the full set of available labels? These and other questions are investigated in this article. https://office365itpros.com/2026/06/11/sensitivity-label-ps/
Recent Blogs
- SharePoint Online is introducing a new tenant-level setting that allows organizations to choose whether heading permalinks should appear on SharePoint pages.Jul 14, 2026
- 2 MIN READPowerPoint is getting easier to use with new SmartArt, fresh themes, a cleaner Design ribbon, and a more modern file open experience.Jul 13, 2026
