Microsoft Authenticator Passkeys for Entra ID on unmanaged devices
Hello, has anyone successfully registered passkeys on an unmanaged phone in an organisation with device compliance policies? Use case is to provide a phishing-resistant MFA option via Authenticator app for logging into apps on their desktop. Users already have authenticator app on their phone and do number matching MFA. https://learn.microsoft.com/en-us/entra/identity/authentication/how-to-register-passkey-authenticator?tabs=iOS When I select "Create a passkey" - I need to log into my account. However I'm blocked from successful authentication because I have conditional access policies to require compliant devices. As my mobile phone is not enrolled into Intune, I never get to the step where the passkey is created and registered. Based on the constraints - it seems like passkeys cannot be used for unmanaged/BYOD devices for organisations that have device compliance policies. It can only be used for users who have enrolled their mobile phone. Looking to see if anyone has tips or different experience using passkeys on unmanaged mobile phones to log into Entra?Does MC1189663 Impact Standard Power Automate Approvals?
Hi everyone After reviewing the change described in MC1189663 (retirement of external access tokens for actionable messages), I'm unsure wheter this also affect the out-of-the-box Standard Approval action in Power Automate. My question is specifically about the default "Start and wait for an approval" / "Standard Approval" action with no special configuration. Does this change impact approval emails or actionable messages generated by the Standard Approval action for internal usage (mails to internal accounts), or will those continue to work without modification? Thanks in advance for any clarification.Journey to Passwordless Authentication Might Include Some Bumps
Microsoft recommends passwordless authentication to help secure Microsoft 365 tenants. The latest is synced passkeys, something that apparently leads to “syncability,” whatever that might mean. In any case, after some struggles, I managed to enable synched passkeys for my iPhone and then started to consider how to remediate user accounts that are flagged with a high-risk (compromised) status when they can’t simply update their password. https://office365itpros.com/2025/12/04/passwordless-authentication/
Microsoft authenticator
Good day. I’d like to ask how to solve a problem with Microsoft Authenticator. A Microsoft Authenticator suddenly appeared on my account out of nowhere, and I can’t remove it because I’ve lost access to the account. Logging in with a password doesn’t work, it can’t send an SMS to my phone, and the account is logged out everywhere. As far as I remember, I never set up Microsoft Authenticator.
Locked out because of bugged 2FA
Hello, I have one irritating problem. I did a reset of my microsoft authenticator app since it stopped working, i did not save the Authenticators security code, i got 2FA activated on my account. Now i have been trying to log in on my microsoft account for one month without succes. The 3 options i have for 2FA is Code to external my gmail - This works 2 times a day, then locked for 24h Code by text to my cellphone - This does not work when trying to log in, i get the error "Try another verification method, this method does not work at the moment". I know it works, its just in the combination with 2FA it wont work. Microsoft Authenticator - I cannot log into this one since the textmessage does not work on 2FA-login. I have been in a loop for the last month, i cant log into my ordinary e-mail, xbox and so on. Im still logged in on my computer and cellphone at the moment but im afraid it will time out very soon. Microsoft support says that they cannot do anything about it, it is only a server doing all the security. I cant remove 2FA on the account im still logged into, i need 2FA for that. Help!
Microsoft Authenticator issues
I’m simply locked out of my personal account because I lost access to my 2FA and the recovery form rejects due to active two-step verification. I’ve tried my verifying email and phone number but it rejects is due the active two step verification. I need manual identity verification or an escalation so my 2FA can be reset. Can you point me to the correct support channel for personal account recovery, because the link you sent is not working
My hotmail account is blocked by Microsoft
My Hotmail account has been blocked by Microsoft due to “unusual activity,” and I urgently need help. I’ve attempted recovery multiple times, but the phone verification system is not working and all my requests keep getting rejected with the reason "that information I provided was not sufficient enough". I also have an active Microsoft 365 subscription tied to this email, and I can no longer access any of my Office 365 services. This issue needs immediate resolution.Windows Hello for Business 0x80090010 NTE_PERM
Hi all, I'm encountering an issue with Windows Hello for Business on the latest version of Windows (July 2025 update). The setup process fails during initialisation, and no biometric or PIN options are being provisioned for the user. Environment: Windows version: 11 24H2 Enterprise (latest update) Deployment mode: Hybrid Cloud Trust Hybrid joined devices Symptoms: Users are prompted to set up WHfB but the process fails at the last step with error 0x80090010 Users who already have WHfB authentication methods created can successfully login Event ID 311 & 303 in the User Device Registration logs Screenshots: Troubleshooting so far: Unjoined and rejoined to Entra ID Granted modify permissions on folder in which NGC container would be created Rolled back to June 2025 update (this worked) So it seems like this is caused or related to the latest Windows Update, which is rather unfortunate for us as we are just beginning to rollout WHfB for our organisation. I'm posting here to raise awareness of the issue, if there is a more appropriate place to post then please suggest.
Locked out from O365 admin account
Hi! I am locked out from my non-protif organizations O365 admin-account. When trying to login, it ask for the authenticator code, but my authenticator app tells me to login and to login it needs an authenticator code..... I cant contact the O365 support since I cannot login. I found a phone number and talked to some AI bot, but it could not understand when I said the domain name of our organization and shut me down after 3 attempts. So - I have no way to login and handle my organizations account. Can someone please advice how to solve this, or how to get in touch with an actual human being in O365 support???
