Microsoft 365 Certification
Why Microsoft 365 Certified Apps and Agents Matter for IT Admins As an IT Admin, you're constantly balancing innovation, security, and user productivity. With the growing ecosystem of apps/agents integrating into Microsoft 365, how do you ensure the ones your organization adopts are secure, compliant, and reliable? That’s where Microsoft 365 Certification comes in. What Is Microsoft 365 Certification? Microsoft 365 Certification is a rigorous program that evaluates third-party apps across key dimensions like security, compliance, data handling, and privacy. Certified apps/agents meet Microsoft’s highest standards and are verified through independent assessments and documentation reviews. Top Benefits for IT Admins 🔐 Enhanced Security & Compliance Certified apps/agents undergo thorough security testing, including vulnerability assessments and penetration testing. Many of the controls these apps / agents adhere to are based on established frameworks such as SOC 2, ISO 27001, and GDPR. This ensures that certified apps align with recognized industry standards, providing confidence when deploying them in enterprise settings. 🛠️ Streamlined Governance With certification, IT Admins can confidently shortlist apps or agents in their tenant, knowing they meet Microsoft’s governance criteria. This reduces the overhead of manual vetting and accelerates app adoption. 📍 Discoverability in Microsoft 365 Ecosystem Certified agents are tagged with a “Microsoft 365 Certified” badge in AppSource, Teams Store and the Microsoft 365 admin center, making them easier to find and trust. 📊 Transparency & Documentation The Microsoft Admin Center and Teams Admin Center include a Security & Compliance section under Integrated Apps where admins can view certification details for apps. This feature is designed to improve transparency and speed up app evaluation. Here’s what is available: Certification Class Publisher Verified – Confirms developer authenticity. Publisher Attested – Indicates the app’s security and compliance posture based on self-assessment. Microsoft 365 Certified – Shows that the app has passed Microsoft’s rigorous audit against security and compliance controls. These details help IT teams understand the app’s risk posture before deployment. Evidence Sharing Developers can opt to share certification evidence (e.g., policy docs, system configs, penetration test reports) directly in MAC. This evidence is uploaded during the certification process in Partner Center and, if consented, becomes visible to admins in Microsoft Admin Center and Teams Admin Center. How to Find Certified Apps Visit the Business Apps – Microsoft AppSource to explore certified apps by category, publisher, or certification level. You can also filter apps directly in AppSource or within the Microsoft 365 admin center. Join the Conversation Have you deployed a Microsoft 365 Certified agent in your organization? Share your experience in the comments below or start a thread in the Microsoft Tech Community to help others make informed decisions.
Compliance licenses at tenant level
Hi, We are a small organization of about 200 employees, and we have following requirements. DLP policies configuration at Exchange, OneDrive, SharePoint BYOD security Users should not be able to send files outside the org And so on as we evaluate We already have M365 Business Premium. However, after researching we figured out that M365 Business premium will alone not solve our requirements. May be compliance license will. We want to apply security policies at tenant level in our organization but definitely do not want every user to get licenses as this will be expensive for us and there is no requirement at all for our users. The question is, Is there a way to solve the above scenario?
Math Assistant in OneNote M365 no longer calculates results
I’m a mathematics professor in higher education, and I’ve relied heavily on OneNote for Windows 10 — especially its Math Assistant feature — to support my teaching. While we teach at the university level, the mathematics involved is foundational: from basic first-degree equations to partial derivatives of multivariable functions, limits, definite and indefinite integrals, 2D graphing, and inequality plots. This isn’t advanced research mathematics — it’s core material for management and accounting students. In the previous version of OneNote, I could write an equation, click “Math,” and immediately get the final result. That was extremely helpful for classroom demonstrations and student self-checking. In the current version (OneNote M365), the “Math” button still appears, and it does solve simple equations — but it fails to graph more complex functions and is significantly slower than the previous version. Is Microsoft working to restore the ability to calculate final results and draw 2D graphs reliably, as the previous version did? This feature is essential for teaching and productivity. I appreciate any clarification. Best regards, José Maria E. G. Salazar Instituto Superior de Contabilidade e Administração de Lisboa (ISCAL)
Office 365 Problems
Hello everyone, I have been experiencing the following problem since today: As soon as I try to open Excel, Word, Outlook, etc., they close again immediately. Online repair and reinstallation did not improve the situation. Some of my colleagues are experiencing the same problem. Background: We roll out updates at intervals. The users who were in the first interval are experiencing these problems. The update interval has been stopped, but unfortunately I can no longer undo the update. The following version is displayed: Version 2509 Build 16.0.19231.20138. The computers are running Windows 11 with the 24H2 update. Does anyone have the same problem or know a solution? Thanks in advance.
Has Your Organization Set Up a Viva Engage Community for Microsoft 365 Collaboration?
Hi everyone! As a trainer, I often get great questions during my Microsoft 365 sessions. While I share answers live, only the attendees benefit—leaving many others without that valuable info. I’ve already set up a Microsoft Learning Pathways SharePoint site as a resource, but I’m exploring ways to extend knowledge-sharing beyond the classroom.Has anyone created or participated in a Viva Engage community to share tips, answer questions, and collaborate around daily Microsoft 365 tools? I’d love to hear about your experiences, best practices, or ideas on how to maximize impact and reach across your organizations. Thanks in advance for sharing! Let’s empower everyone to get more from Microsoft 365.😃
Outlook group contact reappearing after removal
One of my users has an Outlook group with 15-20 contacts in it. A terminated user's email address refuses to be removed causing email bounce backs. When removed from the group and refreshed the contact reappears after changes were saved. Keep in mind that other contacts have been added and removed without issue. I have attempted to remove the user via desktop app and OWA. Cleared web cache, cookies, etc. Account has also been fully deleted from 365 at this point yet the contact remains. How do I banish this contact?
o365 programs not recognizing Jabber for tel: links
I'm trying to set Cisco Jabber to be the default application in Win11 for the tel: protocol, specifically for Excel. The first time I tested this, clicking the link opened correctly in Jabber, but every time afterwards pops open a blank Edge browser. Swapping the default program to Teams or Skype for Business works fine, but breaks again as soon as I swap back to Jabber. The default is correctly listed as Jabber in the registry under HKEY_CLASSES_ROOT\callto\shell\open\command. The issue seems to be limited to Office, I've tried tel: links in PowerPoint and Word with the same results but trying a link from a web browser correctly opens Jabber. Anyone have any ideas as to what might be going on here?
