Forum Discussion
Unable to download Office365
When I try to download Office to my machine using
https://portal.office.com/account/?ref=Harmony#installs
The page shows with no design
The blank or “no design” view on the Office installation page (https://portal.office.com/account/?ref=Harmony#installs) is a known rendering issue caused by browser compatibility or cached script errors, most of the time related to cookies, scripts, or account tokens.
https://support.microsoft.com/en-us/office/lifecycle/officeinstall/troubleshoot-installing-office
3 Replies
- dfeenstra-AeresCopper Contributor
This is not the solution, I tried it on more laptops and pc's, on incognito and even on a mobile, still have the corrupted page as shown in the screenshot. There is definitely something not working on the side of Microsoft.
- fnorlingCopper Contributor
I used incognito mode and then it worked.
The blank or “no design” view on the Office installation page (https://portal.office.com/account/?ref=Harmony#installs) is a known rendering issue caused by browser compatibility or cached script errors, most of the time related to cookies, scripts, or account tokens.
https://support.microsoft.com/en-us/office/lifecycle/officeinstall/troubleshoot-installing-office