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Cannot install addins
I am a Microsoft 365 Personal user. When I try to add the Claude for Excel Addin (for the Desktop version of Excel), I get an error: "Error loading add-ins. One or more add-ins failed to load. See your add-ins.". However, this is not specific to the Claude addin, since every addin gives the same error. When I click on the My-Addins option and then "refresh", I get another error: "Access denied to catalog." Signing in and out of Office does not fix the issue. Clearing the Office 365 cache did not fix the problem. The issue extends to Powerpoint and Word as well. I cannot add any addins to the web versions of Office either. Interestingly, if I download an XML manifest file, I can use the "Manage my addins" option in the web versions of Office 365 to manually add the addins. But still no luck with the Desktop versions. Anyone have any thoughts on how to fix this? Do I need to manually reinstall Office 365? I also noticed that the "Get Add-ins" button in "Account" settings is disabled.27Views0likes1CommentAnnouncing Office 365 for IT Pros (2026 Edition)
Office 365 for IT Pros (2026 edition), the 12th in an eBook series going back to May 2015, is now available. Covering all the essential aspects of Microsoft 365 tenant management from Entra ID to Exchange Online, SharePoint Online, OneDrive for Business, Teams, data lifecycle management, information protection, and more, Office 365 for IT Pros is an indispensable companion for tenant administrators who want to understand how Microsoft 365 really works. https://office365itpros.com/2025/07/01/office-365-for-it-pros-2026-edition/1.4KViews6likes11Commentssort by column then by numbers in a row
HI all I have a table of results pictured here. Once the results are in, I sort the table by the Total Score Column. When we have a tie (as in line 3 & 4, I need to sort by who has the most highest score... so, who has the most 9 (equal here), then by most 8.5 (line 4 wins the tiebreaker, 4 over 2) Can I do this so it doesn't affect the order of the columns but just the rows involved.39Views0likes1CommentDynamic Column cell reference with autofill
Hi, I want to increase the column reference in a formula by 2 columns as it is copied across columns. So in Column A the formula is =SUM(D3:E3) When I fill this across Column B I want the formula to be =SUM(F3:G3) I have experimented with the INDEX and COLUMN functions but not been able to get the intended result.16Views0likes1CommentAutomate Copilot in Excel
Hi, Is it possible to automate opening Copilot in Excel and send a prompt using VBA? Currently, Copilot in excel seems to work only through the UI, where we have to manually click the Copilot button in the ribbon section and paste the prompt. I want to automate this process so that, with a single click, Excel opens Copilot and enters the prompt automatically. If this is not possible, are there any alternative approaches to achieve similar automation?30Views0likes1CommentOneNote breaks if I move it onto an external display
Hi guys I use OneNote extensively for work as my virtual notepad. At most of my working locations, I use my laptop - Dell Latitude 7440 - connected to either a Dell Docking station + 2 monitors, or a pair of samsung monitors which have an inbuilt hub, connect via USB-C and are daisychained together. I've never had any issues with OneNote in the past, but recently have found that if I try and move my OneNote window onto either external monitor, it seems to break OneNote - the whole window becomes just the index list which is normally a column on the left (where it shows all your notebooks and pages) and it won't actually display any of the content from the notebooks/pages. If I try minimizing that column, it has a complete breakdown as if its unable to properly load the actual page content. The only way to fix this is to drag the window back to my laptop screen and then close it and reopen. Has anyone else experienced this? It's really frustrating and affecting my productivity as I often need it side-by-side with other screens.1KViews2likes4CommentsCan't edit charts - all options greyed out
Hi - I've recently been upgraded to Office 365. I've got a regular reporting spreadsheet, with charts that need updating. However, I can't edit any of the charts! I can't right click anywhere on the sheets containing the charts, and all the options on the 'Chart Design' and 'Format' ribbon tabs are greyed out. The spreadsheet isn't protected, and I don't think its shared with anyone. Any clues?Solved87KViews0likes17CommentsAdd-in Error: We could't connect to the '{0}' catalog server for this add in
For the past month every time I try to use an Add-In in word I get the following error "we couldn't connect to the '{0}' catalog server for this add in." I have tried from multiple computers, Safari, Chrome, different accounts, etc. and nothing is working. It is a personal account and I use word online. It happens for multiple add-ins and I have reached out to the companies directly and they said it was a Microsoft issue.87Views0likes2CommentsExcel Find / Command-F crashing on Mac Tahoe (Office 2019 / Excel 16.78) – anyone else?
Excel Find / Command-F crashing on Mac Tahoe (Office 2019 / Excel 16.78) – anyone else? Mac mini + Tahoe 26.5. Excel 16.78 (Office Home & Student 2019). Problem started after recent Tahoe update. Classic Find is behaving badly and often crashes Excel. Workflow: click/select a column Edit → Find → Find… or Command-F search for text or email fragments (ex: "kristin" or part of an email) Excel may crash or Find becomes unusable Things already tried: full Excel reinstall blank workbook test new macOS test user Office container reset / plist tests preference resets same Tahoe version confirmed Upper-right Microsoft Search appears, but that is not equivalent to classic worksheet Find for email-column workflow. Question: Is this a known Tahoe / Excel 16.78 Find bug or Search-routing issue? Has anyone fixed this or seen it resolved with a newer Excel build or update?10Views0likes0CommentsHow do I find the account linked to an Office Home & Student 2013 key?
Hello everyone, Microsoft's after-sales service redirected me here because they no longer provide updates for this type of product, nor even security support. I have two Microsoft accounts. However, when I try to reconnect my key to one of them, it tells me the key is already linked to another Microsoft account. But which one?! How can I find that account or regain ownership of my Office key ? Thanks for your help.41Views0likes2CommentsHow do I get support so I don't loose my account?
I have a business 365 account but changed address and so my credit card payments stopped. However, I can't log in to my account because I also have an authentication problem (my authentication app on iPhone is still working but the entry for this account has gone and there is a new one called "Microsoft Entra ID" but when I go to get the authentication code this "Entra ID" authenticator does not produce it). To get help from Microsoft it always asks for authentication. I would like to keep this account and start paying again but I can't find a way to get help to fix the authentication problem because raising a ticket or talking to an agent requires authentication. I got my final warning email today saying Warning—your online services will be deprovisioned and your data deleted in seven days There must be some way to get a call from Microsoft so I don't loose my account and all my data?Solved54Views0likes3CommentsHow to filter to include blanks without selecting blanks.....
Good Morning All, I have a spreadsheet on Excel Online version that people fill in for requesting PPE and it has drop down boxes so they can select what they need. The people filling it in are not the most knowledgeable with computers never mind Excel just FYI for context. When the spreadsheet gets filtered eg to show only the requests for Bob, it shows the items for Bob and then the row underneath is row 532 which is outside my data and therefore the drop down boxes do not show so when someone comes to fill it in they can't select what they want to order and just end up free typing which defeats the object and means things can get missed. I want to be able to filter the spreadsheet in any column EG Bob so it shows the items for Bob and then the next row is the next 'available' row which in this example would be row 23 but also people are filling this in daily so row 23 is not set. Tomorrow it will have more data in and the next 'available' row could be row 30 so obviously tomorrow I would like to be able to filter to Bob, see all of Bobs items and then the next row showing is row 30. This is a test doc: https://1drv.ms/x/c/15153d41767146da/IQDVK5iPAiw-SoUyrf9ciYdwAb76zwpiF-IAtr6ISry1KwQ?e=v4vo3C Hope that makes sense and hopefully I am not asking for the impossible! Many Thanks,Solved61Views0likes1CommentCopilot icon missing in Excel Ribbon
Hello. I have a problem where the Copilot icon is missing from my ribbon in Excel. It showed up before on one of my accounts but then it disappeared the same day. I was wondering if anyone could please help me fix this and get the Copilot icon back in the ribbon. Thank you.7Views0likes0CommentsOutlook Cached Mode Repeatedly Re-syncs Mailbox After Restart (Starts Again Around 3.99 GB)
Hi everyone, I’m experiencing a strange Outlook Cached Exchange Mode issue with a Microsoft 365 mailbox after a recent Windows rebuild and wanted to see if anyone has seen similar behavior. Environment: Microsoft 365 mailbox (Exchange Online) Outlook for Microsoft 365 Version 2605 Build 16.0.20026.20076 64-bit Windows 11 25H2 Fresh OS rebuild performed twice New Outlook profile created Office completely reinstalled OST recreated multiple times Issue: When Cached Exchange Mode is enabled, Outlook starts downloading/synchronizing mail normally, and the OST file continues to grow correctly. However, after every reboot or Outlook restart, Outlook again shows “Downloading…” starting from around 3.99 GB. Important observations: Online Mode works perfectly OUTLOOK.EXE closes properly after exit OST file is NOT deleted and continues growing Sync slider changes (1 month, 1 year, all mail) make no difference Disabling Outlook indexing did not help New Outlook profile did not help Reinstalling Office did not help Problem only started after OS rebuild Before rebuild, same mailbox worked normally in Cached Mode No pending office or windows update. It does not appear to actually re-download the mailbox from scratch because the OST size keeps increasing, but Outlook repeatedly processes/downloads from around the same 3.99 GB point after restart. Has anyone seen: Cached Mode replaying synchronization repeatedly after restart? Similar behavior on recent Current Channel builds? Security/EDR products interfering with OST synchronization state? Any known regressions with Outlook Version 2605 Build 16.0.20026.20076? Any suggestions or similar experiences would be appreciated.60Views0likes1CommentMicrosoft Cans Power BI App for Reporting Microsoft 365 Usage
Microsoft has announced that the Microsoft 365 Usage Analytics Power BI app will retire on August 1, 2026. The alternative is the usage reports in the Microsoft 365 admin center or to develop a custom Power BI dashboard based on data imported through the Graph usage reports API. The decision isn’t surprising, but I’m sure that some will mourn the passing of Microsoft’s first tool to report usage information. https://office365itpros.com/2026/05/29/microsoft-365-usage-analytics/18Views0likes0CommentsExcel 365: dd-mmm-yyyy now gives Sept instead of Sep
Excel 365: dd-mmm-yyyy now gives Sept instead of Sep — that breaks the documented format standard. Who thought this was a good idea? They linked it to the Unicode locale standard. But it violates the formatting of "mmm". Work arounds for USA locale format as [$-409]dd-mmm-yyyy → 05-Sep-2025 UK locale [$-809]dd-mmm-yyyy → 05-Sep-2025 AU [$-C09]dd-mmm-yyyy → 05-Sep-2025 NZ [$-1409]dd-mmm-yyyy → 05-Sep-2025 Problem is this is not portable. PLease can someone reach out to the devs and get this reverted? Formulas trying to pick out Sep & year from the string now will break.1.7KViews1like7CommentsHow to add a new month to the existing bar graph?
Question: How to add a new month to the existing bar chart? I have 3 rows. Oct 2025, April 2026, May 2026 The headings are: Month, Start Value, End Value, Change The bar chart has the 3 start values and then the 3 end values then the 3 change I added a 4th row and the formulas and they change values as they should. The June values are just dummy values. But I do not know how to add the 4th month to the existing bar chart that updates as well. I can create a new one but then I have to re-create the chart details.Solved59Views0likes2CommentsNames in Excel Name Manager
I have a spreadsheet ( I will call it spreadsheet "A") driven by macros that creates a new worksheet each month. I am developing a second spreadsheet I will call it spreadsheet "B") that links to it for a monthly summary. I have given all the cells names that are to be linked. The issue I am dealing with is when a new monthly tab is created on "A", I want the links from "B" to be updated to the new month. The approach I am taking is to delete all of the names in "A" and recreate them for the new month. (The reason I want to delete the older names is because over time, the Names list would grow into a very large list of obsolete names). The problem I am encountering is that when a name is deleted, a dialog box appears that the user has to acknowledge that, Yes, I want to delete this name. I want to make this process transparent to the user. So, my question is: Can I delete a name without generating this dialog box?47Views0likes0CommentsFormulas Not Calculating in Workbook
Hello, I have a very large workbook with many formulas across different sheets. I currently have this workbook set to manual calculations only. And it is saved in a Sharepoint Directory with autosave enabled. When the source data for this workbook is updated. None of the formulas are updating when 1. The Calculate Now button is pressed. 2. The workbook is set back to automatic calculation. 3. When the work book is manually saved and closed. I have noticed another issue. When I go to File > Options. The Options dialogue never appears. I am wondering if anyone else have experienced this issue, and if so have been able to successfully troubleshoot the problem?521KViews0likes7CommentsHow to get an attachment provided via FORM added to Sharepoint List
I've created a FORM that has a number of questions, including the option for a user to add an attachment. Then via FLOW all answers to the questions are getting added to a Sharepoint List. Everything is working great except the attachments are not getting stored. 1. What are the steps to enable the attachment a user provides in the FORM to get added to a Sharepoint list via FLOW? 2. How do I add an Attachment column in Sharepoint List (maybe this is part of my issue) Any other thoughts? Thanks for the help.122KViews1like28Comments
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