migration
403 TopicsNeed to Restore PST Files to Office 365 Mailboxes - What's the Best Approach
Hey everyone, I have a task coming up where I need to restore several PST files back into Office 365 mailboxes. Haven't done this before at this scale and honestly not sure where to begin. I've looked at Microsoft's native import service through Purview but I have a few concerns: Some of the PST files are quite large — not sure how well it handles that I need to restore only specific folders for some users, not the entire PST I'm worried about data consistency after the restore Would prefer something that doesn't require too many admin roles or complex setup For those who have done PST to Office 365 restores — what approach worked best for you? Any tools, tips, or things to watch out for that you wish you knew before starting?108Views0likes3CommentsEdit/Mass Edit Powerpoint linked file addresses
As the title suggests I'm looking for a way to manually edit or ideally mass edit the address to linked files in powerpoint. For context I play several games where I need to keep track of what builds I have on which character, and sometimes their in-game inventory. Unfortunately the games don't really have the greatest inventory management for the in-game item side of things. In addition the only way sometimes to remember a character's build is to log onto that character and pull up their build page. With enough characters it can be pain remember what I have where even though I enjoy the games themselves. To get around some of the flaws I have powerpoints I use to keep track of certain things like inventory and build. One ppt may have photos of all the current builds for each character, another may have photos of their inventory and so forth. Certainly not ideal but once the initial setup was done, it's been fairly easy to maintain and I only have to update an odd photo here or there if something changes. Which brings me to my potential issue here. I've been keeping the ppts on a thumb drive along with the photos so I can have everything in one place. Recently the drive decided it was done and checked into that silicone repository in the sky and no longer works. Fortunately however I was able to move everything over to a newer drive before the old one finally checked out. While I was able to save my data, I also introduced 2 side effects I wasn't thinking of at the time in my haste to avoid losing everything. When moving everything over I moved things over in batches to avoid taxing the failing drive too hard and placed each batch in its own folder to avoid copying the same thing more than once. So think something like Folder 1, Folder 2, Folder 3, and so on. To conserve on file size of the ppt itself I always chose the option of "Link to File" when inserting the photos to the slides instead of the basic "Insert" or "Insert and Link" options. This means 2 things, the drive location is no longer correct, and the folder location is no longer correct in the links. While I could in theory just change the drive letter and make the folder structure the same again, moving it in batches actually let me organize the raw photos better, but means I now need to correct the addresses for the ppts themselves since the old links no longer work. In the program I know we can go to Info, then press the Edit Links To Files button, and try to change stuff there. The problem is that I can only change one thing at the time there. On top of that if I press the Change Source button, it wants me to find the photo individually vs just chanting the text address of the photo. These wouldn't be issues if it was just a few photos we're talking about as I could just go in, relink by hunting each one and roll. However there are around 250 photos that I would have to do this for, and it would be very tedious. Plus the fact the previews don't work anymore either. (yes i'm one of those kinds of gamers) So what I'm hoping you folks can help me with is a way to edit the text addresses manually for the links. Ideally in mass groups, but I can do it one at the time if I have to. For example let's say I have photo one and it's address looks like "D:\Game1\Character Group1\CharacterA\Build1\Photo1" on the old drive. What I want is a way to change it to say "E:\Game1\Batch1\Character Group1\CharacterA\Build1\Photo1" type of thing. Ideally I'm hoping for a way to change those addresses in mass. If I have to text edit them all one by one, that's still alot faster than having to hunt and relink each photo individually. Thanks in advance for any advice.143Views0likes4CommentsHas anyone migrated from one Google Workspace to another after a company merger?
Hi all, Our company recently went through a merger and we now have two separate Google Workspace accounts that need to be consolidated into one. I need to move everything across, emails, contacts, calendars and tasks, for all users without anything getting lost in the process. Honestly not sure where to begin. Google's native tools seem limited for something like this and I don't want to start without a solid plan. Has anyone gone through a similar consolidation? How did you handle it and is there anything you wish you had known before starting?89Views0likes2CommentsMicrosoft 365 Apps SHOULD NOT overwrite Office 2019/2021 one-time retail installs
I want to raise a serious concern about Microsoft 365 Apps being imposed over existing Office 2019/2021 installations that were activated with legitimate one-time installation retail keys. In our case, these are not Microsoft 365 subscriptions and they are not licenses we can simply deactivate and reactivate freely. They are one-time installation retail keys. Once the product has been installed and activated, removing Office and reinstalling it later can make the original key unusable or trigger “already used” activation problems. That is precisely why the current behavior is so damaging. We have PCs with legitimate Office 2019/2021 installations. These machines did not request a migration to Microsoft 365 Apps. However, after internet connection, Office update activity, or Microsoft account interaction, Office appears to silently update, convert, or replace the existing retail installation with the Microsoft 365 Apps version. This is not a minor inconvenience. It creates a serious licensing and operational problem: -A valid one-time Office 2019/2021 installation is replaced by Microsoft 365 Apps without clear, explicit consent. -The original retail installation is no longer cleanly usable. -Fixing the issue requires uninstalling Office, removing Click-to-Run/licensing/account leftovers, and reinstalling the previous Office 2019/2021 version. -But because these keys are one-time installation keys, that reinstall process can render the original key unusable or create activation failures. -In practice, a forced Microsoft 365 conversion can destroy the value of a legitimate one-time Office license. From a user’s perspective, this looks less like a normal software update and more like an exploitative commercial strategy: using Microsoft’s control over Office updates, account sign-ins, Click-to-Run, and activation systems to push already-paid retail users toward Microsoft 365 subscriptions. Even if Microsoft does not intend that result, the practical effect is that users who already paid for Office 2019/2021 can lose practical access to their licensed product and are then nudged toward paying again through a subscription. This should not happen. A perpetual or one-time installation Office license and Microsoft 365 Apps are different products with different licensing models. Microsoft should not silently replace or convert one into the other because a Microsoft 365 account exists on the PC, because the user signs into Office, because OneDrive is present, or because Office updates are enabled. At minimum, Microsoft should provide: -A clear opt-in confirmation before replacing, converting, upgrading, or rebranding Office 2019/2021 retail installations as Microsoft 365 Apps. -A supported way to block Microsoft 365 Apps from taking over one-time installation Office versions. -A clean removal tool that fully removes Microsoft 365 Apps, Click-to-Run leftovers, licensing remnants, and account-based activation conflicts. -A reliable way to restore the original Office 2019/2021 retail installation without invalidating or losing the original one-time key. -Clear separation between Windows account sign-in, OneDrive sign-in, Microsoft 365 entitlement, and local Office retail activation. Users who purchased legitimate one-time installation Office licenses should not be forced into Microsoft 365 Apps by unclear update behavior. If Microsoft wants users to move to Microsoft 365, that should be a deliberate, informed choice — not a silent process that leaves the user cleaning up the installation and losing access to a paid retail license. I am not asking how to install Microsoft 365. I am asking Microsoft to stop Microsoft 365 Apps from taking over valid one-time Office 2019/2021 installations without explicit consent.Moving Office 365 Mailboxes to IMAP Servers - What’s the Best Approach
I’ve recently been looking into scenarios where organizations need to move mailboxes from Microsoft 365 to IMAP based email servers, and I noticed this is still a common requirement in many migrations. In most cases, the challenge is not just moving emails, but making sure everything like folder structure, old emails, and user data stays intact without creating too much disruption for users. From what I’ve seen, doing this manually can get very complex, especially when there are multiple mailboxes or large data volumes involved. That’s where migration tools usually come into the picture. Most tools simplify things by handling: 1. Secure connection to Microsoft 365 accounts 2. Bulk mailbox migration 3. Preserving folder hierarchy 4. Reducing downtime during the move 5. Avoiding duplicate data issues One thing I’ve noticed is that running a small pilot migration first always helps. It gives a clear idea of how the actual migration will behave before moving all users. Has anyone here worked on Office 365 to IMAP migration at scale? Would be good to know what approaches or tools worked best in your case and what challenges you faced during the process.147Views0likes2CommentsMCA billing account stuck in "under review" status for 4+ days, no resolution
I'm the Global Admin for a Microsoft 365 tenant (domain: fortunamg.net) recently transitioned from a GoDaddy CSP reseller relationship to a direct Microsoft Customer Agreement (MCA) billing account. After setting up the MCA billing account and adding a payment method, I attempted to make an edit to my billing account address (updating to the new 9-digit zip code format). This triggered an "Account under review" status, which states the review usually takes up to 2 days. It has now been over 4 days with no update or email notification. This review is blocking me from purchasing a subscription, which I need to do to restore an active Microsoft 365 subscription on this tenant (currently showing as "Disabled" following the GoDaddy detach). Billing Account ID: 7793dd6e-68c9-5362-c5e2-3fe091b9854c Domain: fortunamg.net Could someone help check the status of this review or escalate to the appropriate team? Phone support has been unable to resolve this. Thank you.102Views0likes2CommentsOffice 365 Mailbox Export to PST - Third Party Tools: What’s Your Experience?
Exporting Office 365 mailboxes to PST is still a common requirement in many Microsoft 365 environments, especially for backup, compliance, and migration scenarios. While Microsoft offers native options like Purview eDiscovery and Outlook export, many administrators also consider third-party tools when dealing with large mailboxes or bulk export requirements. In real-world scenarios, factors like speed, ease of use, permission handling, and consistency of exported data often influence the choice of tool. Some teams prefer native methods for compliance control, while others explore third-party solutions to simplify large-scale or repeated export tasks. For those working with Microsoft 365, what has your experience been with third-party PST export tools? Have they helped in your environment, or do you still rely mainly on Microsoft’s native options?245Views1like3CommentsMigration from Hosted Exchange (Hybrid) to M365 Classic Outlook Client Problems and Solutions
Hello Everyone, I'm a tech who started on a 8088 processor in the 80's. Not mentioning the Vic20 and C64 since that hardly seem relevant! I'm posting here to hopefully help the next person with the issues I've had over the last few weeks. My client had to port his email from a provider with an on-perm Exchange server in a Hybrid setup with M365 to his own M365 environment. I expected this was to be about 3 hours of work for me - setup M365 environment, plan the cut-over window, update the Outlook clients on each PC. It ended up being roughly 20 hours of my time and at least 10 hours of dedicated time for my client. For those wanting to jump directly to what mostly fixed it use this link, it should get you past the dreaded "an encrypted connection to your mail server is not available" when trying to add the mail account into a clean profile. Use https://support.microsoft.com/en-us/windows/classic-outlook-troubleshooters-086e3d66-5404-4034-9cc5-545909dcc166 and pick "Classic Outlook Profile Setup Troubleshooter" Most hits are going to tell you its an autodiscovery issue, but if you're reading this I'm going to assume you've already confirmed that. Our issue was some ghost configuration, only on the PCs previously setup for mail on the old server. A new PC could add the same account without issue. Some of the research suggested this would not happen if the proper Microsoft migration process is followed to move the account - but in our case the previous provider was unable to perform the migration. I'll skip over the research we tried along the way, such as New Outlook Profiles, Registry entry changes, MS Personal users with the same email as MS Business Users, Autodiscover problems (including concerns that the base website for the client was offering invalid data), and so on. After each hit where we applied a fix we again had to try adding the mail to the profile, and each time we sat watching the little circle for up to 5 minutes only to get the same error. Now, once we found the link above - which did not come up in most searches - things got better, but not 100%. We added the profile ok but then Outlook gave a permission error while starting. To fix that, the user signed in must have administrative access and you use File Explorer to navigate to the folder identified in the error. In our case it was in folders kept under \Windows\System32\. When prompted that we need to grant permanent access we said yes. In our case this is where Outlook was storing the ost files. That worked for most of the clients, but we had one additional issue where the error was pointing to a folder that didn't exist. Just creating the folder was not enough, the final fix was to hold CTRL-SHIFT down while opening Outlook to start in administrative mode to allow it to create the ost file in the newly created folder. Finally 3 weeks after our cut over window, while the client had to use OWA, we were able to get outlook running. This was critical for my client because they did not have access to the mail history since the migration didn't happen - they had to open a copy of their PST in Outlook and use mail in OWA and constantly bounce back and forth. I hope this helps someone avoid the pain we went though!55Views0likes0CommentsMigrating G suite to Office 365
Dears, Good day, I working on a company which hosted their email on G suite, and I want to migrate all mailboxes, calendar, tasks, files, all things to Office 365. kindly let me know the steps for Migration, we have 69 users needed to be completely migrated. Kindly advise4.3KViews0likes5Comments