Recent Discussions
Print to PDF and crashing issue - Access Version 2607 and 2608
Multiple customers are reporting crashing and print to pdf issues after updateing to Access version 2607 and 2608. Versions with the issue: Version 2607 (Build 16.0.20228.20190), Version 2608 (Build 16.0.20326.20072), and Version 2608 (Build 16.0.20326.20100) Working version is version 2606 (Build 16.0.20131.20154), rolling back to this will resolve these issues. Crashing (Build 16.0.20326.20022) Some users reported that crashes occur shortly after opening the Access application. Here is the event log error. Faulting application name: msaccess.exe, version: 16.0.20326.20100, time stamp: 0x6a83d187 Faulting module name: unknown, version: 0.0.0.0, time stamp: 0x00000000 Exception code: 0xc0000409 Fault offset: 0x00007ffb274a628f Faulting process id: 0x5BF8 Faulting application start time: 0x1DD2FF382F4BC5A Faulting application path: C:\Program Files\Microsoft Office\root\Office16\msaccess.exe Faulting module path: unknown Report Id: a6329f20-3c01-439f-a152-a7cdb6ef74b4 Faulting package full name: Faulting package-relative application ID: PDF not formatting correctly (Build 16.0.20228.20190 and Build 16.0.20326.20072) Exporting the Access report to PDF will cause the following issues. When exporting a multi-page report as PDF, the second page displays at a quarter of its original size. Some users experience the right margin being slightly larger, causing the right size to be cut off. Some text on the report are changed to a different font type and size after exporting PDF. Form textbox, label and buttons display properties are changed after previewing a report (Replicated on Build 16.0.20228.20190) After closing the print preview of a report, the Access form's textbox, label and buttons are not displayed correctly. Some text are not visible, background color seems to have changed, font type are different as well. The Access application is required to be closed and reopen to fix the issue.
Custom notification sounds on multiple accounts in New Outlook
So, with this configuration/setting, am I correct in assuming that whatever sound I choose for a New Mail notification should apply to all accounts (I have four)? No matter what I do, I can configure only the Primary account sound, while all others insist on using the default sound. Very frustrating...August 2026 RDP font display glitch
In the last days, we have received two independent reports of font display problems in our MS Access based application. The symptoms are as follows: Some labels or text boxes are shown in a legacy system font instead of the font specified in the control (Segoe UI). Also, the label/text box is shown with a white background instead of transparent. Moving the Access window "fixes" the glitch. It happens at seemingly random places in our application at seemingly random times. Both reports have in common that the Access application is running inside an RDP session. In report 1, a work-from-home user used Remote Desktop to connect to their office Windows 11 PC, and, in report 2, a user executed the application on a Windows Terminal Server. Here are a few screenshots to illustrate the problem. The left side is the glitch, the right side is how it is supposed to look. The first row shows labels, the second row text boxes in a continuous subform. Report 1 is 16.0.20228.20186, 32 bit, M365 SAEC. Report 2 is 16.0.14334.20848, 32 bit, Office 2021 LTSC. Is this a known issue, or shall we continue to collect data about this glitch? Unfortunately, we haven't found a reliable way to reproduce it, so our ability to test it with different versions is limited.
Nested IF function with a checkbox
Hello Excel Gurus, I have a nested IF function that is based on comparing dates and whether a checkbox is selected. It's an 18 month outlook and if the checkbox is selected it should display "O/H" otherwise a "1." It functions perfectly if there is a 1 in all 18 blocks, but if it only has a 1 in some of the blocks, the "O/H" doesn't work properly. I'm trying to put a picture in to better clarify and show how the formula is setup. Thanks for any assistance everyone provides.
OneNote To Do tag changed to a radio button
After a recent update, the to-do tag still behaves like a checkbox but is styled as a radio control:. Here's why I say that. Some UI differences between radio and checkbox are: - Circle outlines convey a radio button control, and selection fills in most/all of the outline - Square outlines convey a checkbox control, and selection usually does not fill in the entire outline Radio controls are mutually exclusive by design (selecting one de-selects the others). They are not appropriate for a to-do list. I can get close to the original UI by customizing the tag, but not entirely: Is this bothering anyone else as much as me?copy and paste a range of cells and keep formula eferences
My goal is to copy a range of cells and have all the formulas in the copied range of cells pasted into a new location keeping the original formula references. I.e, I will have two identical data in two sets of cells on a sheet. E.g. one of the cells in the range to be copied might have a formula similar to, "='sheet 2'!K75". I wish for that formula to be pasted into the destination cells and be "='sheet 2'!K75".How to Fix Outlook Notifications Not Working: A Complete Troubleshooting Guide
Have you ever been waiting for an important email, only to realize hours later that Outlook never notified you? It is frustrating, especially when you rely on email for work, meetings, customer messages, or time-sensitive updates. Link to the postHow to Fix OneDrive Stuck on Processing Changes: 10 Easy Solutions
f you use OneDrive to keep your files synchronized across your computer and the cloud, you probably expect it to work quietly in the background. Most of the time, it does. But occasionally, OneDrive can get stuck on “Processing changes”, leaving files unsynchronized and creating uncertainty about whether your latest work has actually been uploaded. Link to the postOneDrive files opened from Finder not recognized as cloud files on Mac
Office for Mac: OneDrive files opened from Finder no longer recognized as cloud files – AutoSave disabled Hi everyone, I am experiencing a persistent issue with Microsoft 365 for Mac and OneDrive that started suddenly around August 10, 2026. The same setup and workflow had worked without problems for more than two years before that. Problem My Office files are stored in OneDrive and synchronized to my Mac via the standard macOS File Provider. When I open an Excel or Word file by double-clicking it in Finder, the Office application opens the file, but it apparently does not recognize it correctly as a OneDrive/cloud file. For example: AutoSave is disabled real-time co-authoring does not work as expected when I try to enable AutoSave manually, Office behaves as if the file were local and asks me to upload/save it to OneDrive – even though the file is already stored and synchronized in OneDrive However, if I open the exact same file from within Excel or Word via the OneDrive/Online Locations option, everything works correctly: AutoSave is enabled immediately co-authoring works changes made by another user appear in real time This behavior is reproducible with multiple files and affects both Excel and Word, so it does not appear to be an issue with one particular workbook or application. Environment MacBook Air M2 current macOS version current Microsoft 365 version current OneDrive version OneDrive Personal files synchronized through the standard macOS File Provider I have also tested opening files directly from: ~/Library/CloudStorage/OneDrive/... The result is the same: when opened from Finder, Office does not appear to recognize the file correctly as a cloud file and AutoSave remains disabled. Troubleshooting already performed I have already: completely reset and reconfigured OneDrive allowed OneDrive to fully resynchronize verified the files and folders in OneDrive on the web confirmed that OneDrive reports everything as synchronized restarted Finder and macOS removed and recreated Finder shortcuts/favorites tested without Finder favorites or aliases tested directly from ~/Library/CloudStorage/OneDrive updated macOS updated all Microsoft 365 applications updated OneDrive None of these steps changed the behavior. Key diagnostic result The following comparison is consistently reproducible: Finder → OneDrive file → double-click → Excel/Word → AutoSave OFF → file appears not to be recognized as an active OneDrive cloud document → co-authoring does not work correctly Excel/Word → Open → OneDrive/Online Locations → same file → AutoSave ON immediately → cloud functionality works → co-authoring works correctly This suggests that OneDrive synchronization itself is functioning correctly. The issue seems specifically related to the handoff between macOS Finder / Apple File Provider / OneDrive and Microsoft 365 for Mac when a OneDrive file is opened from Finder. Important detail This is not a workflow that has never worked on macOS. For more than two years, we routinely opened our synchronized OneDrive Word and Excel files directly from Finder. Office recognized them as cloud files, AutoSave was available, and collaborative editing worked normally. The behavior changed suddenly around August 10, 2026, without us intentionally changing the OneDrive folder structure or our workflow. Question Has anyone else encountered this recently? In particular: Is this a known regression in Microsoft 365 for Mac, OneDrive for Mac, or their integration with Apple's File Provider? Why would Office recognize a file as a OneDrive cloud document when opened through the application's Online Locations, but not when the exact same synchronized file is opened from Finder? Is there a way to reset or repair the Microsoft 365/OneDrive cloud-file recognition or File Provider integration without resetting the entire OneDrive again? Are there any relevant logs, caches or diagnostics that could show why Office considers a Finder-opened OneDrive file to be local? Opening every document through the Office application's Online Locations is a possible workaround, but it is not a practical long-term solution when working with a larger shared folder structure in Finder. I have already contacted both Apple Support and Microsoft Support. Apple referred me to Microsoft, and Microsoft Support subsequently recommended that I raise the issue here in the Tech Community. Any insight from Microsoft staff, MVPs or others familiar with Microsoft 365 for Mac, OneDrive and the macOS File Provider would be greatly appreciated.
Issues while trying to build a graph connector to Azure SQL in M365 copilot
Dear All, I tried to create a Graph Connector to Azure SQL. I wanted to ingest data from Azure SQL and ask questions about it within Copilot for Microsoft 365. The graph connector was created in this Microsoft 365 Admin Centre within the 'Data sources' section in 'Search and Intelligence' menu: https://admin.microsoft.com/#/homepage The Microsoft documentation (https://learn.microsoft.com/en-us/graph/connecting-external-content-experiences#copilot-for-microsoft-365) screenshot below states that in order for the information to surface in Copilot for Microsoft 365, the fields "title," "url," and "iconUrl" need to be filled out during the configuration process. However, during the configuration process, I noticed that the 'iconUrl' field is greyed out. Hence, I am not able surface data from Azure SQL in Copilot for Microsoft 365. On the other hand, Microsoft Search and Sharepoint both displayed the Azure SQL data as I proceeded to configure the connector anyway. Is there any workaround for this? Are there any alternative approaches that I can take to surface the data in Copilot chat? Would appreciate any help regarding the same.How to Fix SharePoint Files Not Opening: Common Causes and Easy Solutions
SharePoint makes it easy for teams to store, share, and work on files from almost anywhere. But when you click on a document and it refuses to open, that convenience can quickly turn into frustration. You may see a blank page, an error message, an endless loading screen, or nothing at all. Sometimes the problem affects only one file, while in other cases, an entire SharePoint library seems to stop working. Link to the postSorting column groups having shared rows?
I recently organized a spreadsheet representing participants in a Ham Radio group. Though there is a base group of regular participants, we often have new folks joining us. I like to maintain a list which holds everyone's Call-Signs, first name, and state, so I can easily recognize infrequent members. I like to see the list (currently ~100, sample attached) within one screen, sorted by Call, so I arranged the data in four basic columns (Call, Name, State, Notes), then repeated the column group across the screen page. The problem is that as new members are added, their information cannot simply be added at the end of the list, then resorted. I'm trying to avoid having to move a long list up/down or typing in a Call and using the "LOOKUP" feature to get the member's info. Is there a way Excel can SORT BY "Call" only a group of columns, in this case four columns, without affecting data sharing the same row? Doing so would allow me to always have a Call sorted list, featuring four 4-column data sets, shown on one screen. I appreciate your help in advance.....I know I'll have other issues as our member list grows beyond one screen full!!!
New Archiving Capability for Purview Data Lifecycle Management
Tenants with Microsoft 365 Archive configured can incorporate an archiving step in how Purview retention policies and labels process SharePoint Online and OneDrive for Business files. It makes perfect sense to move inactive files to lower-cost archive storage as an intermediate point some time before their final deletion. You’ll save on storage and stop AI tools processing the digital debris that invariably accumulates in SharePoint. https://office365itpros.com/2026/08/20/microsoft-365-archive-retention/
Word Copilot attachments fail with NoTokenObtained
Word Copilot cannot read local or cloud attachments with my Microsoft account. Cloud file attachment opens OneDrive Picker but fails with NoTokenObtained, timeout, or “Sorry, something went wrong.” Local files are accepted but reported as empty/corrupted. The same files work correctly in Microsoft 365 Copilot Chat with the same account. The issue reproduces on different computers, different networks, new Edge profile, new Windows user, and Word for the web without Office desktop installed. Word Copilot can read the active document, so only the attachment pipeline appears broken. Correlation IDs: 49a92ea2-7068-2001-bf16-3cf7d0c388fd and b39b30a2-b012-f000-cf51-72bd844c5dea. Please escalate to Word Copilot / OneDrive File Picker / Microsoft 365 Copilot engineering.Sole Global Admin locked out - lost MFA device, SSPR phone verification returns error
Hello, I am the sole Global Administrator of a Microsoft 365 Business Standard tenant and I am completely locked out of the account. What happened: - My phone with Microsoft Authenticator was physically destroyed. - I installed Authenticator on a new phone. My personal account restored from cloud backup, but the work account only appears as a "connected account" - it shows no TOTP code and receives no push notifications. Push requests still go to the old device. What I tried while my admin session was still alive: - Entra ID > per-user MFA > "Require selected users to provide contact methods again" - saved successfully. - User > Authentication methods > "Require re-register multifactor authentication" - returned "Delete operation failed. Try this command again or delete them one by one in the user authentication methods blade." - The Authentication methods list for the user was EMPTY, and default sign-in method showed "No default". "Add authentication method" button was greyed out. - "Revoke sessions" - succeeded, but this also terminated my own admin session and signed me out of Outlook and OneDrive. - aka.ms/mfasetup cannot be reached because it requires a fresh MFA challenge. Self-service password reset (passwordreset.microsoftonline.com): - First verification via alternate email succeeds every time (I have full access to that mailbox). - Second verification fails: both "Text my mobile phone" and "Call my office phone" return "Sorry, we ran into a problem contacting you." I tried +370xxxxxxx, 370xxxxxxx and 8xxxxxxxx formats - same error every time. This looks like a service-side failure, not a formatting issue. - Sign-in Helper now also reports "Account blocked due to multiple incorrect password attempts." Error codes seen: 500121 and AADSTS50133. I have tried calling Microsoft support in several countries. The automated system either asks for an internal extension number or the AI assistant disconnects the call before reaching a human. There is no second Global Admin and no recovery codes. I can provide the tenant ID, user unique identifier, subscription order number and proof of access to the billing email address privately. Requesting escalation to the Data Protection team for admin account recovery. Any guidance on how to reach a human agent would be greatly appreciated. Thank you.Access 2608 Build 20326: Line controls disappear in Print Preview
I believe there may be a regression in Microsoft Access Build 16.0.20326.20034 (64-bit) affecting Line controls in reports. I can reproduce the problem even with a completely new blank MDB database, so it does not appear to be related to an existing application. Steps to reproduce: 1.Start Microsoft Access 64-bit Build 16.0.20326.20034. 2.Create a new blank MDB database. 3.Create a new report in Design View. 4.Add a Line control to the Detail section. 5.Add a Rectangle control to the same section. 6.No VBA code or special event handling is required. 7.Select Microsoft Print to PDF as the printer. 8.Open Print Preview. Actual result: The Rectangle control is displayed correctly, but the Line control disappears in Print Preview. The problem is not specific to a particular printer. We have reproduced it with multiple printers. Expected result: Both the Line and Rectangle controls should appear in Print Preview and in the printed output. Workaround: Rolling Microsoft Access back to an earlier build immediately resolves the problem. The same MDB file and the same report then display and print the Line control correctly. We have also reproduced the issue with Build 16.0.20326.20044 (64-bit). Has anyone else been able to reproduce this with Version 2608 / Build 20326?
Free 200-page Advanced Microsoft Word Tutorial for Theses, Reports and Publications
I am a professor at Ghent University in Belgium and I have written a free tutorial (200+ pages) on advanced Microsoft Word. The tutorial is useful for everybody who is writing larger documents, such as technical reports, MSc or PhD theses, publications, law documents, etc. Topics include: Paragraph styles Field codes (SEQ, STYLEREF, REF) Bookmarks and cross-references Equation numbering Multi-level lists Headers and footers Sections VBA macros Reference management Word XML structure PDF/A export The document is freely available and feedback is welcome. Here is the download link: https://composites.ugent.be/downloads.html Best regards, Wim VAN PAEPEGEM
linear interpolation of sparse data
I have several lists of data, each sampled at different varying intervals. I want to merge them into an average set of readings, but since they are each missing data and have readings at different times, I need to first fill-in all missing data using some (linear) interpolation. For example; I want to merge all three months of data into one average month summary: 1-Mar 0 3-Mar 2 10-Mar 8 14-Mar 11 17-Mar 14 21-Mar 14 24-Mar 19 28-Mar 22 31-Mar 33 1-Apr 0 1-Apr 0 7-Apr 2 11-Apr 2 18-Apr 3 21-Apr 9 25-Apr 10 28-Apr 14 30-Apr 14 1-May 0 5-May 3 9-May 4 12-May 8 16-May 9 23-May 13 26-May 16 30-May 17 31-May 18 1-Jun 0 1-Jun 0 6-Jun 3 9-Jun 7 13-Jun 9 20-Jun 15 23-Jun 19 30-Jun 22Equation Editor Wrong Highlight Color In Dark Mode
The highlight color in the Equation Editor is not correct when using dark mode in Word. The white text is unreadable. I’m seeing posts mentioning this issue from 4 years ago. How has this not been patched? How do I fix this myself if Microsoft won't?
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