Forum Discussion
Can I restore my whiteboard created by Microsoft Whiteboard UWP?
I created several whiteboards by MS Whiteboard UWP in 2023. As I cannot transfer the data to new Whiteboard, I kept the old version ( Microsoft.Whiteboard_52.10201.5809.0). But days ago MS Store updated it automatically, and I lost my data. I didn't transfer it to OneDrive, so it should be stored on Azure. When I find the update (when it updated the local data should be already removed from my device) and recover the old version and login again today, I find nothing but a new created empty whiteboard, all of my data lost and I cannot access it from the cloud. How can I recover my data?
1 Reply
May refer on below:
Cloud storage requirement: Whiteboard content is automatically saved to the cloud only when you are signed in with a work or school account. Personal accounts now store boards in OneDrive for Business or SharePoint, depending on how your organization is set up.
Version history & recovery: Microsoft Whiteboard does not provide a local backup or version history for boards created in the old UWP app. Once the app updates and data is not synced to OneDrive/SharePoint, the boards are not recoverable.
The official documentation emphasizes that users should ensure boards are synced to OneDrive/Teams to avoid data loss. If boards are missing, the only supported path is to check your Whiteboard home page (web or app) and confirm whether they appear under your account. If not, may try contacting Microsoft Support directly, but recovery is not guaranteed.
https://github.com/MicrosoftDocs/microsoft-365-docs/blob/public/microsoft-365/whiteboard/manage-data-organizations.md
https://learn.microsoft.com/en-us/answers/questions/5643698/restore-lost-data-in-whiteboard
