BioEnrollmentHost.exe failes setting up Windows Hello (August 2025)
Hello, when trying to add another fingerprint, there is a failure. The editing interface does not open - it disappears without displaying an error message. The eventlog shows the error: Log Name: Application Source: Application Error Date: 25.08.2025 9:09:22 Event ID: 1000 Task Category: Application Crashing Events Level: Error Description: Faulting application name: BioEnrollmentHost.exe, version: 10.0.26100.4484, time stamp: 0x3a2c5e36 Faulting module name: Windows.UI.Xaml.dll, version: 10.0.26100.4946, time stamp: 0x4374ba0f Exception code: 0xc000027b Fault offset: 0x0000000000903d13 Faulting process id: 0x3B10 Faulting application start time: 0x1DC158F2982572A Faulting application path: C:\Windows\SystemApps\Microsoft.BioEnrollment_cw5n1h2txyewy\BioEnrollmentHost.exe Faulting module path: C:\Windows\System32\Windows.UI.Xaml.dll Report Id: da35663e-a5e8-4638-b202-5afed9fd901c Faulting package full name: Microsoft.BioEnrollment_10.0.19587.1000_neutral__cw5n1h2txyewy Faulting package-relative application ID: App There is no problem with OS integrity > PS C:\WINDOWS\system32> DISM.exe /Online /Cleanup-image /Scanhealth Deployment Image Servicing and Management tool Version: 10.0.26100.1150 Image Version: 10.0.26100.4946 [==========================100.0%==========================] No component store corruption detected. The operation completed successfully. PS C:\WINDOWS\system32> PS C:\WINDOWS\system32> DISM.exe /Online /Cleanup-image /Restorehealth Deployment Image Servicing and Management tool Version: 10.0.26100.1150 Image Version: 10.0.26100.4946 [==========================100.0%==========================] The restore operation completed successfully. The operation completed successfully. PS C:\WINDOWS\system32> PS C:\WINDOWS\system32> sfc /scannow Beginning system scan. This process will take some time. Beginning verification phase of system scan. Verification 100% complete. Windows Resource Protection did not find any integrity violations. PS C:\WINDOWS\system32> chkdsk c: /scan /perf The type of the file system is NTFS. ... Windows has scanned the file system and found no problems. No further action is required. ... PS C:\WINDOWS\system32> PS C:\WINDOWS\system32> systeminfo | findstr /B /C:"OS Name" /B /C:"OS Version" OS Name: Microsoft Windows 11 Enterprise LTSC OS Version: 10.0.26100 N/A Build 26100 PS C:\WINDOWS\system32> Any ideas?Microsoft Support
Dear Team, I’m currently experiencing an issue with Microsoft 365 Business Basic. I’m trying to purchase a domain and set it up with an Exchange Online mailbox, but I’ve run into several roadblocks when attempting to report the problem: I’m using a personal account and cannot reach Microsoft Business Support. Consumer Support was unable to assist or escalate the issue to a business support case. The Qatar toll-free number is not working. Given these challenges, I’m unsure how to proceed with resolving my initial issue related to the M365 account setup. I would appreciate any guidance on how to access the appropriate support channels. Thank you for your assistance. Best regards,
I Can't use my own name to create a new Microsoft account in India.
I am an Indian Microsoft user, my full name is Aryan Rajput, which is legally registered by my parents in my country Republic of India. I don't know any norms of European countries about registering names, I don't know what restrictions are made, I can clarify my name, in my present situation is legal and legit. Moreover, none of my associates (including my parents) are pro-Nazi, and let me tell you leader of Nazism (I don't want to tell his name here hence I might be banned maybe) inspired by Indian culture and adopted terms like my name (Aryan means noble). Hence Microsoft should allow me to adopt my name in creating new account, because it's my right! At least they must allow in India where it is legal I hope the management would take necessary steps accordingly
recovering Microsoft 365
I mistakenly uninstalled my MS 365 software. I went to a MS site to recover it. Very difficult to maneuver around, but in all the confusion I eventually asked for the free 5 day version and also asked for the regular version. After a long time (overnight) I noticed my MS 365 was back. But I don't know if it was the 5 day version or the permanent version. I will know in 5 days of course but would like to know sooner. How would I find outy? GlennQuestion About OneDrive "Physical" Storage Location for Microsoft 365 Business Basic Plan
Dear Microsoft 365 Experts, I have a question. I recently signed up for a Microsoft 365 account with the "Microsoft 365 Business Basic" plan, where the domain name ends with "@onmicrosoft.ca" and I selected Canada as my home country. After creating this account, I was pleased to see that Microsoft Teams and Exchange Online are hosted in Canada. However, for OneDrive, the storage location is not specified. Why is the storage location not in Canada? I need to store my data in Canada for work-related compliance reasons. How can I change the OneDrive storage location to Canada? Thank you! Mike
Hide Users from Teams Directory
We have a request from our corporate leadership to hide non-primary AD accounts from Teams search. Many of us in the IT team have multiple accounts (i.e. privileged access to certain platforms, developer accounts). The request is to have the ability to hide non-primary accounts from the directory/search. These accounts don't have email licenses, never log into Teams, etc. There used to be a "Hide from GAL" option in Exchange. Looking for something similar for AAD/M365URGENT: Account Lockout + Payment Block Due to MFA – Immediate Access Required
I’m writing to escalate a critical issue that has not been resolved despite my multiple attempts through support channels. Issue Summary: I lost access to my old mobile device, which contained my Microsoft Authenticator app. I’ve installed the app on my new phone but am still being blocked at login due to MFA. I think something needs to be done to resolve this because all the attempts to recover accounts requires Authenticator app? Its driving me nuts! Password reset attempts always redirect to the MFA prompt again. I’ve uploaded my National ID as requested by your team (see attached screenshot). However, I’ve now received a deletion warning due to an unpaid invoice of around $6, which I cannot settle because I’m locked out of the account. Account + data deleted due to six bucks? What I need: A temporary override or alternate method to bypass MFA and log in OR A direct external payment link (outside login) to settle the invoice and stop account termination. Please assist urgently. The current support loop is broken: My business and data are tied to this account, and deletion over a small invoice while I’m locked out is unreasonable. Appreciate your urgent help to prevent further escalation. Kind regards, Shake (Emcee Shake)
Microsoft 365 Subscriptions
In fourth quarter of 2024, I decided to upgrade my machine and tried out a web only version (freeware) of Microsoft 365. After some time, I found out that I was not getting the qualities I needed for documentation to be presentable as Microsoft Word and Excel were not usable for print formats. I decided to buy a Microsoft 365 Business subscription (bought through my domain provider) which allowed me to use my email address attached to me and my website domain. This allowed me to also download desktop copies of Word and Excel. However, I ran into problems with old accounts colliding with my new ones..., for example, Skype for Business, Microsoft Store, and Microsoft Live would constantly appear in my installation admins. If I attempted to install them, the installation would fail and get stuck i.e, I could not remove them. Microsoft message pop-ups would state, "You cannot install this on a 'work' account." I thought to myself, "Okay, I installed my Windows OS as a "Work Account on my new machine." This made sense, because I could go to my browser on my new machine and I could go to my old laptop that had absolutely no Microsoft 365 on it and access my Office from my browser profile. My old laptop is the only machine that accepts the Windows Live email address i.e., it acts as a Windows Live access service via the 'free' outlook account to which it is attached. However, now that all these items are separated by Work or Home classification, I keep getting messages that state, "We cannot renew your Microsoft 365 account." But my Work account should not be attached to Microsoft Live accounts...should it? After all, it uses Entra ID for access and the subscription is bought through my domain vendor. Why is Microsoft Support sending me these emails? My original setup accessed Microsoft Live accounts via the web through my old laptop using my free Outlook email and looked something like the graphic below:
Stop Copilot Automatically Downloading Files to my Phone
Since Office 365 mobile was converted to CoPilot, it now defaults to automatically downloading files that have been sent to me. This is a terrible default and bad for security. Not only does it mean any random crap from a WhatsApp group is downloaded using up my storage, but it does not allow me to prevent harmful files being installed on my device. Viruses and malware, apps designed to steal my data and banking information? Nothing to stop it happening. I've found the setting in CoPilot to deselect automatic downloads, but amazingly it reinstates the setting to automatically download as soon as I exit. It is my phone and my company. I am the administrator and I haven't implemented any data loss prevention policies. I have tried going into Office 365 on my laptop and finding settings on privacy, downloads etc but there is nothing there. Any tips as to stopping Microsoft from destroying the security of my phone? CoPilot for Android running on a Samsung Galaxy device, not customized.
