account management
278 TopicsMailbox automatically Pinning every new incoming email - Desktop and Mobile
I have a user that, whenever they receive a new email, that email will automatically pin to the top of their inbox. We have tried to recreate the outlook profile Adjust and create mail rules to not pin emails Modify settings within webmail Remove all flags and all disable all setting pertaining to flagging and pinning Reset customization reset nav panes reinstalled office Tested in the "new outlook" On the mobile side, Deleted all mail profiles Installed the outlook app instead of the ios mail app made sure he has no specific mailbox retention or policies that would apply a setting like this This issue has been going on for months with no sign of being fixed. pretty much nothing at all has stuck and the issue persists. I am a systems admin, so i have the ability work on this from the backend. My entire team is just at a loss with this issue.24Views0likes1CommentMailbox automatically Pinning every new incoming email - Desktop and Mobile
I have a user that, whenever they receive a new email, that email will automatically pin to the top of their inbox. We have tried to recreate the outlook profile Adjust and create mail rules to not pin emails Modify settings within webmail Remove all flags and all disable all setting pertaining to flagging and pinning Reset customization reset nav panes reinstalled office Tested in the "new outlook" On the mobile side, Deleted all mail profiles Installed the outlook app instead of the ios mail app made sure he has no specific mailbox retention or policies that would apply a setting like this This issue has been going on for months with no sign of being fixed. pretty much nothing at all has stuck and the issue persists. I am a systems admin, so i have the ability work on this from the backend. My entire team is just at a loss with this issue.4Views0likes0CommentsPower Automate
Good afternoon all, I am working with a non for-profit organization. I am slowly trying to implement processes to manage 365 for them as most of them are not tech savy. I have been playing around with power automate (not too familiar with it myself) in order to create a user and add it to certain teams' groups and mail distribution groups. So far I have managed to get it to create the account and add the user to the teams group. However, in doing my research I have found Microsoft has removed the functionality to add users to a mail distribution group. Is there a way around this that I can implement? I came across this article but am not sure from here https://damobird365.com/add-members-to-a-distribution-list/ Thanks all for your help.52Views0likes3Comments👋 Welcome to the Microsoft Tech Community!
We’re thrilled to have you here! Whether you’re a seasoned tech expert or just starting your journey, the Microsoft Tech Community is your space to connect, learn, and grow with peers and Microsoft experts from around the world. 🌐 What is the Microsoft Tech Community? This is your hub for engaging with product communities across Microsoft. From Azure to Microsoft 365, Windows, and beyond—you’ll find dedicated spaces to ask questions, share insights, and stay up to date with the latest news and best practices. 🔍 Looking for a specific product community? Use our Community Directory to find the right hub for your interests and questions. Looking for Support? Although our community contains allot of experts, employees and other vendors, the Microsoft Tech Community is not an official support channel. If your an enterprise customer then please reach out to your admin / account manager for information on opening support tickets. If you are an end user then please go to https://support.microsoft.com to contact customer support. ☕ Welcome to the Community Lounge! The Community Lounge is our casual corner of the Tech Community. It’s a place to: Introduce yourself and meet other members Share your tech journey or career tips Discuss industry trends and community events Celebrate achievements and milestones 🚫 Please note: The Lounge is not the place to ask product-specific questions. For those, head over to the appropriate product community using the Community Directory. ✅ New Here? Start Here! If you're just getting started, check out our Getting Started Guide for tips on how to make the most of your experience. We’re excited to see what you’ll bring to the community. Welcome aboard!789Views5likes5CommentsWhat’s New in the MTC? September 2023 – Community Ranks
Our Mission at the MTC is to provide a community Microsoft users can get the latest news, ask questions, learn new skills, and connect with peers and Microsoft experts from around the world. This month, we are rolling out a new ranking system designed to recognize users’ contributions to the community and add a little more ‘Microsoft’ to the MTC. What are the Community Ranks? We now have two ranking ladders to recognize both types of our tech community members. We have our Contributors Ranks for those who come to the MTC to interact and ask/answer questions in our forums, blogs, and events. Some of you Microsoft gamers may notice the subtle nod 😉 Contributor Ranks Onyx Contributor Titanium Contributor Diamond Contributor Platinum Contributor Gold Contributor Silver Contributor Bronze Contributor Steel Contributor Iron Contributor Brass Contributor Copper Contributor And for our members who come to the MTC to catch up on news and learn something new from the blogs, we have our Reader Ranks! These are replacing our Visitor/Member ranks, and once you start posting in the MTC, you will move into the Contributor Ranks. Reader Ranks Senior Reader Prolific Reader Regular Reader Frequent Reader Casual Reader Occasional Reader New Reader (Please note that these rankings are intended for fun and are not a measure of MTC’ers technical competence.) What goes into the Community Ranks? When you become a member of the MTC, you start climbing the ranking ladder, starting as a New Reader. As you contribute more and more to the community, you will start to climb the rank ladder. Here are some of the key ingredients that go into our ranking recipe (*These points are awarded each time an activity is completed): Viewing messages (0.25 points) Commenting on blogs, ideas, and TKB articles (1 point) Creating new discussion topics (1 point) Replying to forum discussions (2 points) Giving (2 points) and receiving Kudos (4 points) Contributing Ideas (5 points) Authoring blog articles (10 points) Publishing Knowledge Base articles (10 points) Getting your replies marked as a solution (15 points) Simply put, the more you engage and interact with the MTC, the more points you earn and the higher your community ranking will be! If you have any questions on these new rankings or you’d like to share feedback with the Tech Community Team, let us know in the comments below.13KViews37likes58CommentsHow to Find Inactive (Stale) User Accounts
Inactive accounts can soak up a lot of paid-for but unused product licenses. With increases for Microsoft 365 licenses due to come into effect from 1 July 2026, it’s time to find and remove unused licenses from inactive user accounts. We discuss two approaches by using the Microsoft 365 Licensing Report or a PowerShell script that assesses inactivity based on sign-in dates and refresh token baselines. https://office365itpros.com/2026/06/09/find-inactive-accounts/72Views0likes0CommentsThe Great Loop Departed User Process
When employees leave a Microsoft 365 tenant, they might leave a user-owned Loop workspace behind which contains some valuable information that the organization wants to retain. Two years or so after announcing that a workflow to handle user-owned workspaces was coming, Microsoft is rolling out the update to tenants worldwide. The process is manual, but not much automation is possible to review and preserve workspace content. https://office365itpros.com/2026/06/04/user-owned-loop-workspaces/40Views0likes0CommentsMicrosoft Launches Container Management Support for Security Groups
A recent blog from the Microsoft Digital (IT department) discusses the preview implementation of container management labels for security groups. The implementation is limited because it encompasses just one control: the ability to have guest accounts in the membership of security groups. However, just that limited control is sufficient to stop unintended access to sensitive information by guest accounts, and that’s a very good thing. https://office365itpros.com/2026/06/03/security-groups-labels/49Views0likes0CommentsSending a Welcome Message to New Employees Part 2
Recently, I wrote about how to use PowerShell to send a welcome email to new employees together with attached ICS files for corporate events. Although new employees can add the ICS files to their calendars (so the solution works), simply inviting employees to attend those events by updating the participant list with PowerShell is an easier and better approach. This article explains how to find calendar events, update participant lists, and update events with the Microsoft Graph PowerShell SDK. https://office365itpros.com/2026/05/27/new-employee-email2/55Views0likes0Comments