account management
276 Topics👋 Welcome to the Microsoft Tech Community!
We’re thrilled to have you here! Whether you’re a seasoned tech expert or just starting your journey, the Microsoft Tech Community is your space to connect, learn, and grow with peers and Microsoft experts from around the world. 🌐 What is the Microsoft Tech Community? This is your hub for engaging with product communities across Microsoft. From Azure to Microsoft 365, Windows, and beyond—you’ll find dedicated spaces to ask questions, share insights, and stay up to date with the latest news and best practices. 🔍 Looking for a specific product community? Use our Community Directory to find the right hub for your interests and questions. Looking for Support? Although our community contains allot of experts, employees and other vendors, the Microsoft Tech Community is not an official support channel. If your an enterprise customer then please reach out to your admin / account manager for information on opening support tickets. If you are an end user then please go to https://support.microsoft.com to contact customer support. ☕ Welcome to the Community Lounge! The Community Lounge is our casual corner of the Tech Community. It’s a place to: Introduce yourself and meet other members Share your tech journey or career tips Discuss industry trends and community events Celebrate achievements and milestones 🚫 Please note: The Lounge is not the place to ask product-specific questions. For those, head over to the appropriate product community using the Community Directory. ✅ New Here? Start Here! If you're just getting started, check out our Getting Started Guide for tips on how to make the most of your experience. We’re excited to see what you’ll bring to the community. Welcome aboard!700Views3likes4CommentsHow to Find Inactive (Stale) User Accounts
Inactive accounts can soak up a lot of paid-for but unused product licenses. With increases for Microsoft 365 licenses due to come into effect from 1 July 2026, it’s time to find and remove unused licenses from inactive user accounts. We discuss two approaches by using the Microsoft 365 Licensing Report or a PowerShell script that assesses inactivity based on sign-in dates and refresh token baselines. https://office365itpros.com/2026/06/09/find-inactive-accounts/31Views0likes0CommentsThe Great Loop Departed User Process
When employees leave a Microsoft 365 tenant, they might leave a user-owned Loop workspace behind which contains some valuable information that the organization wants to retain. Two years or so after announcing that a workflow to handle user-owned workspaces was coming, Microsoft is rolling out the update to tenants worldwide. The process is manual, but not much automation is possible to review and preserve workspace content. https://office365itpros.com/2026/06/04/user-owned-loop-workspaces/19Views0likes0CommentsMicrosoft Launches Container Management Support for Security Groups
A recent blog from the Microsoft Digital (IT department) discusses the preview implementation of container management labels for security groups. The implementation is limited because it encompasses just one control: the ability to have guest accounts in the membership of security groups. However, just that limited control is sufficient to stop unintended access to sensitive information by guest accounts, and that’s a very good thing. https://office365itpros.com/2026/06/03/security-groups-labels/38Views0likes0CommentsHackers keep getting prompting me for a code on authenticator
Hello, I'm noticing that I get a random prompt for a code on the Authenticator app whose location appears to be in the Netherlands. I'm under the impression that these hackers just try logging into numerous accounts hoping that their victims will unknowingly push on a confirmation number and let them in. Is there a way to help prevent this? I would imagine that preventing logins based on unusal locations would help stop it but would like to hear your take. Thanks!4.1KViews0likes3CommentsVisual studio benefits for MCT
I renewed my subscription for MCT earlier this year but recently noticed that my visual studio benefits is not active. What i have is MCT subscription that has expired date of 23/May/2025 instead of Feb 2027. I reach out to VSS support, they mentioned that my subscription was removed for the benefits and they redirected me to MCT support via Pearson. Pearson sent me back to VSS support and it has been back and forth for a while. Does anyone have idea how to resolve this.13Views0likes0CommentsSending a Welcome Message to New Employees Part 2
Recently, I wrote about how to use PowerShell to send a welcome email to new employees together with attached ICS files for corporate events. Although new employees can add the ICS files to their calendars (so the solution works), simply inviting employees to attend those events by updating the participant list with PowerShell is an easier and better approach. This article explains how to find calendar events, update participant lists, and update events with the Microsoft Graph PowerShell SDK. https://office365itpros.com/2026/05/27/new-employee-email2/40Views0likes0CommentsSole Microsoft 365 Admin Locked Out After Phone Replacement / Lost MFA Device
I am the sole admin for a Microsoft 365 tenant and I am currently locked out after replacing my phone. The old phone was wiped before Microsoft Authenticator was fully re-registered on the new device. Authenticator was the only MFA method configured on the account. Current situation: password is known, Teams desktop sessions are still active, Authenticator cloud backup restored successfully, but all Microsoft security and admin pages still require approval from the old Authenticator registration. I cannot access Security Info, Entra Admin, or Microsoft 365 Admin Center because every path loops back to the dead MFA registration. I have already attempted Microsoft business support phone lines, Authenticator restore and recovery, and existing desktop sessions, but support queues are disconnecting and I cannot open business support tickets because the admin account itself is MFA locked. Tenant: lowepfg.onmicrosoft.com What is the fastest recovery or escalation path to force MFA reset or re-register Microsoft Authenticator for the tenant admin account?75Views0likes2CommentsAccount hacked
Hello, The title pretty much sums it up. My account got hacked while I was asleep and it had the passkey removed while I was asleep. I tried to recover it after I woke up but the email was already changed. I tried the account recovery form but had no success with it and I do not know where to go now. I do not mind not being able to recover it but I would like it to be disabled because the One Drive connected to it has some of my files. Any help would be appreciated, thank you in advance.80Views0likes1CommentLost Access to Microsoft Authenticator
Hello team, I reimage my phone, unfortunately lost Microsoft Authenticator, I dont have cloud backup enabled in my Authenticator, I try login account in Microsoft Authenticator, but still ask me Authenticator verification, and no other option (like email, SMS, or backup codes) shown, I'm register Microsoft 365 developer account, i'm only admin, could you please let me know the exact steps I need to take or if there is a support escalation route I should follow, thanks for advance.84Views0likes2Comments