account management
270 TopicsHow to manage Instagram analytics data for multiple client accounts.
Hi Microsoft Community, I am a social media manager and I regularly work with Instagram analytics data for multiple client accounts. I want to use Microsoft tools to better analyze this data and create professional reports. I have a questions for the community: I export https://igunfollowtracker.com/follower and engagement data from Instagram in CSV format. When I import this data into Excel, the date columns are not formatting correctly and pivot tables are showing wrong results. How can I properly format date columns in Excel when importing social media CSV data?21Views0likes1CommentTransfer MS Office 365 Business ownership from MSP to own MS Business account
Hello Everybody I need to transfer my clients MS Office 365 Business from current MSP to their own MS Business account. Current MSP very bad service. So, at the end they want to manage their Emails\Licenses on MS Admin Center. What are the steps on doing this?65Views0likes1CommentLost Access to Microsoft Authenticator
Hello team, I reimage my phone, unfortunately lost Microsoft Authenticator, I dont have cloud backup enabled in my Authenticator, I try login account in Microsoft Authenticator, but still ask me Authenticator verification, and no other option (like email, SMS, or backup codes) shown, I'm register Microsoft 365 developer account, i'm only admin, could you please let me know the exact steps I need to take or if there is a support escalation route I should follow, thanks for advance.14Views0likes0CommentsIssue with "Edit with Paint 3D" Functionality
I have recently encountered an issue with Paint 3D. When I try to edit a picture using Paint 3D by right-clicking on the photo and selecting "Edit with Paint 3D," I am unexpectedly prompted to choose an app to open the file instead of Paint 3D launching directly. Has anyone else experienced this problem, or does anyone have any insights on why this might be happening and how to resolve it? Thank you for your assistance! Following was done: Reinstall Paint 3D Open Microsoft Store: Go to the Start menu and open the Microsoft Store. Search for Paint 3D: In the search bar, type "Paint 3D." Reinstall Paint 3D: If the app is installed, you can click "Open." If it’s not installed or you suspect it might be corrupted, click "Install" or "Get" to reinstall it. Ensure Paint 3D is Enabled Open Settings: Press Win + I to open Settings. Go to Apps: Navigate to "Apps" and then "Apps & features." Find Paint 3D: Scroll through the list of installed apps to find "Paint 3D." Ensure It’s Enabled: If you find it, make sure it’s not disabled. If it is, re-enable it. Associate Image Files with Paint 3D Manually Right-click on the Image File: Right-click on an image file. Select Properties: Choose "Properties" from the context menu. Change the Default Program: In the Properties window, click the "Change" button next to "Opens with." Manually Find Paint 3D: Click "More apps" if Paint 3D is not listed. Scroll down and click "Look for another app on this PC." Navigate to C:\Program Files\WindowsApps and look for the Paint 3D executable. Note that you may need administrative permissions to access this folder. Use the Default Apps Settings Open Settings: Press Win + I to open Settings. Go to Apps: Navigate to "Apps" and then "Default apps." Reset Default Apps: Scroll down and click "Reset" under "Reset to the Microsoft recommended defaults." Change Defaults Manually: After resetting, try setting Paint 3D as the default app for your image files again. Check for System Updates Open Settings: Press Win + I to open Settings. Go to Update & Security: Navigate to "Update & Security." Check for Updates: Click "Check for updates" and install any available updates. Sometimes updates can fix issues with system apps like Paint 3D. 1. Check if Paint 3D is Installed Correctly Open PowerShell as Administrator: Press Win + X and select "Windows PowerShell (Admin)." Check Installation: Enter the following command to check if Paint 3D is installed: powershell Copy code Get-AppxPackage *Microsoft.MSPaint* | Select Name, PackageFullName If Paint 3D is listed, it’s installed. If not, proceed to reinstall it. Reinstall Paint 3D: Uninstall Paint 3D using PowerShell: powershell Copy code Get-AppxPackage *Microsoft.MSPaint* | Remove-AppxPackage Reinstall from the Microsoft Store: Open the Microsoft Store, search for "Paint 3D," and install it. 2. Reset Paint 3D Open Settings: Press Win + I to open Settings. Go to Apps: Navigate to "Apps" > "Apps & features." Find Paint 3D: Scroll down and select "Paint 3D." Advanced Options: Click on "Advanced options." Reset: Click the "Reset" button. This will reset Paint 3D to its default state. 3. Create a New User Profile Open Settings: Press Win + I to open Settings. Go to Accounts: Navigate to "Accounts" > "Family & other users." Add Someone Else to This PC: Click on "Add someone else to this PC." Create a New User: Follow the prompts to create a new user account. Log In: Log out of your current account and log in with the new user account. Check if Paint 3D works correctly in the new profile. 4. Repair Windows Using DISM and SFC Open Command Prompt as Administrator: Press Win + X and select "Command Prompt (Admin)" or "Windows PowerShell (Admin)." Run DISM: Enter the following command to repair the Windows image: powershell Copy code DISM /Online /Cleanup-Image /RestoreHealth Wait for the process to complete. Run SFC: Enter the following command to check and repair system files: powershell Copy code sfc /scannow Wait for the process to complete and restart your computer.28KViews1like11CommentsPosts/Answers not appearing- submitted but not visible to me and other users
Hi together, I've been actively contributing to the Microsoft Sentinel and Microsoft Security discussion categories over the past 3 weeks. My profile counter shows 9 posts, but I can only see one of them in my Recent Discussions list - the other ones are completely inaccessible, not just to other community members, but also to me. I cannot view, edit, or manage them in any way. The posts cover technical practitioner topics and I put significant time and effort into writing these as quality contributions for the community. My concern is that I have no way to tell what happened to these posts. There were no notifications about rejection, no indication that they're pending moderation, and no way to check their status. They simply don't appear anywhere except as a number on my profile. I completely understand the need for content moderation, especially for newer accounts. But without any feedback mechanism, I'm unable to determine whether I should wait, resubmit, or change something about how I'm posting. Could someone from the community team look into my account and help me understand what's going on with these missing posts? I'd really appreciate any guidance so I can continue contributing. Thank you!Solved61Views0likes2CommentsD365 Licensing vs Security Roles – Why can users access data without the required license?
I am working as a Power Apps developer in a Dynamics 365 environment that has the Field Service module enabled. In the same environment, some users only have Sales licenses. I assigned a security role that provides read access to the Warehouse table to a user with a Sales license. The user is able to access and read the data successfully, even though they do not have a Field Service license. This makes me unclear about how licensing is enforced in Dynamics 365. If security roles alone can grant access to tables, how do licenses actually restrict functionality? Why is it necessary to purchase additional licenses if users can still access data through security roles? Could someone clarify how licensing enforcement works in this scenario and what the best practice is?Live Transcript Issue
Dears, I have a standard premium subscription not a Business pro. I am facing an issue in the live translation in Meetings, Most of the meetings in Spanish and I want to have a live English translation and I tried several options but I am not able to do it. Anyone can help me ?69Views0likes1CommentRemoving Old MS 365 Account
I had a Office 365 account under the discontinued educational organization license. The cloud storage was supposed to be disabled by MS at some point. So, I bought a personal Ofc 365 subscription. I tried to remove references to the old account and register my new license under a different email address, however my machine is still ate up with it, it still tries to save documents to that supposedly disabled Onedrive location and Office applications still confuse it. I scanned the system registry and there are hundreds of references to the old account & configuration. This is a problem on several of my home machines. How do I totally nuke that old account?85Views0likes1CommentExtracting data from complicated table....
Hey all, Below is a table I have created for tracking info for a special-needs child, the staff member caring for them, the shift, the behaviour and the score (0-5). The Staff cell for each day/shift has a drop down box with a list of staff member names. The cell to the right of the staff name would have a value from 0-5 with 0 showing no behaviours up to 5, which would indicate the behaviour was 100% during the shift. What I'm trying to extract is information such as... 1) For a given behaviour, what shift sees the best and worst - trying to measure if the child has more issues in the morning for instance, verses the afternoon or night. 2) When it comes to the staff member working the shift, who is seeing better or worst behaviours - trying to measure whether the child may have an issue with or be reacting to a staff member more than another. This could come down to staff competency or personality clash. 3) It would be great if I could work out the above by day of the week - as the child is able to select what they would like to do, this could indicate weekly cycles or potential patterns in the childs behaviour as well. While this one starts on March 16th Monday, I would be creating future tables starting at the first day of the month. Possibly a separate Excel file for each month, so the files remain manageable. I'm normally ok with working out the info i need and creating formulas etc... but this one has me a bit stumped. I had started to literally create a 'Reference Data' tab where I was cherry-picking specific cell references from the below table to create a another table, duplicating information but in a different table layout... it is getting exhausting this way and I'm still no closer to being able to work the data. Hoping someone has some relatively simple fixes using XLookup or something like that. The information is being used to help with funding and activities, so it's quite important I can get this to work. If it means redesigning the table...I'll have to do that but this is the format my partner was trying to use for ease of reporting the shift/staff/behaviour/score details. Regards57Views1like1CommentI cannot log in to my work account using SMS authentication
Hi everyone! I am requesting assistance with the following issue. I receive the message: Sorry, we're having trouble verifying your account. Please try again. Previously, SMS authentication worked, but now I am getting the error mentioned above. Error Code: 399287 Request Id: 8cf24bf5-1607-4ab6-80c7-d00221f84d00 Correlation Id: 4b22fb8b-b772-49be-ba47-7b0142da5da5 Timestamp: 2026-03-27T08:00:09Z My password is accepted, but I get stuck at the authentication step afterward. Maybe blocked my mobile number. Thank you in advance for your help!106Views1like2Comments