account management
287 TopicsWindows Server Replacement Folder redirection policy won't apply
Good morning! We are hoping someone in the community can guide us in the right direction. We have scoured the internet looking for a solution and nothing we have tried works. We have a windows server that we set up a very basic folder redirection policy on. We added a user to the OU associated with it, and it worked flawlessly. The user’s account mapped the folders to the correct location and was able to save data. We then wanted to use a different folder, so we created a second policy identical to the first, but pointing to a different root folder. We applied the group policy to the server, then moved the user from the original OU to the new OU. The original redirection policy disassociated, but the new one will not apply. We simply get an error message in gpresult that states “Cannot complete this function”. We have duplicated this in a live environment and a lab environment, so it seems clear that it is something that we are doing wrong or not understanding about how this is supposed to work. Has anyone run into this\have any guidance for us? Is our expectation of how this should work unrealistic? Our expectation is that the old policy will be removed and the new policy with the new folder would then apply. Thanks very much.Text highlighting not working
Microsoft Word 2021, Windows 11 Home Unable to highlight/select text using mouse or touchpad Keyboard selection (Shift + Arrow Keys) works Issue occurs in all Word documents. Office Online Repair temporarily resolves the issue, but it returns within minutes. Mouse and touchpad function normally in other applications such as Excel. Issue began approximately one week ago. Multiple support sessions and repairs have already been performed. This issue is so frustrating! Any advice is appreciated!42Views0likes1CommentHelp.microsoft.com talk to a person
1=<8.88>`70.4<05.75> Although, as a moderator, I'm not directly responding to customer calls with problems, I can offer you strategic guidance on how to contact a real person in Microsoft Support.1=<8.88>`70.4<05.75> This is a common problem, and the key is understanding the prompts and steps to bypass the automated system. to your Microsoft 36537Views0likes0Commentshelp.microsoft.com talk to a person
1=<8.88>`31.9<89.20> Although, as a moderator, I'm not directly responding to customer calls with problems, I can offer you strategic guidance on how to contact a real person in Microsoft Support.1=<8.88>`31.9<89.20> This is a common problem, and the key is understanding the prompts and steps to bypass the automated system. to your Microsoft 36548Views0likes1CommentCopilot image generation now shows "Made with AI"
At some point in the last few weeks, image generation with Copilot in Edge was changed to include a little oval with the text "Made with AI". This is very annoying. The oval is usually within the rectangle of the image content (cannot be cropped out) and often on a gradient color area (not a solid color that can be erased). I don't mind using disclaimers that my images were AI-generated, but I don't want the image itself to be plastered with extra content. Copilot says this cannot be eliminated. Copilot "says" that it can move the oval above or below the content, but it either does not properly do that, or it puts the whole image inside a solid background. This oval makes the images practically unusable in documents due to the need to hack out the oval. Copilot says this is for "transparency", but the transparency of my work is not Microsoft's problem.287Views2likes3CommentsUpgrading from Personal to Family
The support in have read says to upgrade from Personal to Family I buy the new plan and any remaining subscription will be converted to the Family plan but I will lose some of the remaining time. I have 18 months to go on my Personal plan so does that mean if I buy a year of Family now I will be charged the full yearly price for 12 months then have the remainder of the Personal plan added so my next yearly subscription payment would be in about 2 years? Also does anyone know how the remaining conversation works and how much I would get for my 18 months of Personal?2KViews0likes4CommentsLocked out of Microsoft 365 Admin Account
Hello, until recently, logging into our admin account always worked without any problems. Now, however, in addition to the password, we’re always being asked for an MFA code that’s supposedly been sent to the Microsoft Authenticator app. Neither I nor my colleagues are aware that we ever set up MFA authentication. Consequently, we don’t have an MFA code to enter. This concerns the global administrator account. None of our other users can reset it. I’ve already called Microsoft Support about this, but I’m only connected to an AI that, on several calls, kept hanging up after a while. Can anyone help me with this problem?118Views0likes3CommentsOutlook Groups: who can send an email?
In my personal Outlook email account, I created a Group, me as the Owner, everyone else as a Member without Trusted Sender rights. However, at least one of the Members is able to send emails to the Group? Why have a Trusted Sender category if a mere Member can send emails to the Group? Thanks.58Views0likes3Comments