Forum Discussion
No acces to local Office365 apps with an account which differs from the current windows account
Hi, guys!
I'm working with Windows 11 Pro using the Microsoft account ABC.
Today I bought a Office 365 Family License - by using another Microsoft account XYZ.
I downloaded the local apps successfully...
...but when I start the local app and tried to sign in using the XYZ account, I'm asked for the Windows Hello Pin for the XYZ account - but there is no PIN for that, because the account doesn't exist as a Windows account at this computer at all.
Copilot says:
"You can sign in to Windows 11 with one Microsoft account and use a different Microsoft 365/Office account for Office applications. Microsoft supports this setup."
What did I wrong - what can I do?
Kind regards!
Sebastian
1 Reply
Windows 11 allows you to sign in with one Microsoft account (ABC) and still use a different Microsoft 365 subscription account (XYZ) for Office apps. The PIN prompt happens because Office is trying to authenticate XYZ as a Windows identity, but you only need to add XYZ inside the Office apps themselves, not as a Windows login.
