Hello from New Hampshire 👋
Hi everyone, I’m Lissette. I work in enterprise HR technology and project delivery, with a strong focus on using Microsoft 365 and AI to help teams work more efficiently and scale what’s working. A lot of my day‑to‑day work sits at the intersection of technology, structure, and enablement, translating complex requirements into practical solutions, and using AI and automation to accelerate delivery and reduce friction for teams. I’m here to learn from the community, share practical experiences, and exchange ideas around modern ways of working. Looking forward to learning from you all and contributing where I can. I’m especially interested in real‑world M365 practices that improve collaboration, governance, and adoption at scale.SharePoint Online Drops One Time Passcodes for External Access
From July 2026. SharePoint Online and OneDrive for Business will use Entra B2B Collaboration (guest accounts) to control external access to shared files. This change has been coming since 2021, but it takes time for organizations to get their heads around changing the way to grant external access. It’s time to embrace guest accounts, and that means doing some work to manage guest accounts on an ongoing basis. https://office365itpros.com/2026/03/06/guest-accounts-spo/
Optimizing Microsoft 365 Licenses Using Behavior Data (E3/E1/F3)
Hi everyone, We are currently working on a Microsoft 365 license optimization initiative and would appreciate insights from the community and Microsoft experts. Our approach focuses on two main areas: (1) Revoking licenses for inactive users, and (2) Reviewing active users to ensure their assigned license (E3, E1, or F3) aligns with actual usage and collaboration needs. From a data perspective, we are leveraging Microsoft 365 usage signals such as Teams activity, Outlook email interactions, meetings, and SharePoint/OneDrive collaboration. While usage reports provide raw metrics, we are looking for guidance on how these signals should be interpreted and combined in a meaningful and fair way. Specifically, we would like to understand: (1) Which usage metrics best represent user collaboration behavior? (2) Are there any recommended thresholds or patterns that help distinguish light, standard, and heavy collaboration users to map E3, E1, or F3? Any best practices, references, or real-world experiences would be greatly appreciated. I'm sorry if this is the wrong forums to ask for. Thanks in advance for sharing your insights.Microsft Forms Permissions
Hello, We created a form for people to RSVP for an event. We shared the link with our invitees. Some individuals when they follow the link will see other peoples answers displayed in the question fields instead of the prompts we created. Furthermore, one individual opened Forms on their computer and saw that they had editing permissions to our form. How could this have happened and is there a way to remove people from what appears to be an editing permission? Thanks!
Has Your Organization Set Up a Viva Engage Community for Microsoft 365 Collaboration?
Hi everyone! As a trainer, I often get great questions during my Microsoft 365 sessions. While I share answers live, only the attendees benefit—leaving many others without that valuable info. I’ve already set up a Microsoft Learning Pathways SharePoint site as a resource, but I’m exploring ways to extend knowledge-sharing beyond the classroom.Has anyone created or participated in a Viva Engage community to share tips, answer questions, and collaborate around daily Microsoft 365 tools? I’d love to hear about your experiences, best practices, or ideas on how to maximize impact and reach across your organizations. Thanks in advance for sharing! Let’s empower everyone to get more from Microsoft 365.😃Does MC1189663 Impact Standard Power Automate Approvals?
Hi everyone After reviewing the change described in MC1189663 (retirement of external access tokens for actionable messages), I'm unsure wheter this also affect the out-of-the-box Standard Approval action in Power Automate. My question is specifically about the default "Start and wait for an approval" / "Standard Approval" action with no special configuration. Does this change impact approval emails or actionable messages generated by the Standard Approval action for internal usage (mails to internal accounts), or will those continue to work without modification? Thanks in advance for any clarification.
