Recent Discussions
Transfer MS Office 365 Business ownership from MSP to own MS Business account
Hello Everybody I need to transfer my clients MS Office 365 Business from current MSP to their own MS Business account. Current MSP very bad service. So, at the end they want to manage their Emails\Licenses on MS Admin Center. What are the steps on doing this?
Office.com “All Apps” unreachable on mobile until you “Request Desktop Version”
Title: Unable to Access “All Apps” on [Office.com] from a Mobile Browser Summary: When signing in to [Office.com] on a mobile device, users may be redirected to the App Store or Microsoft 365 mobile app page. Returning to the browser results in a mobile‑only version of [Office.com] where the standard navigation menu (including the “All Apps” option) is not available. Additional steps are required to force the desktop version so the full app launcher can be reached. --- Symptoms No 9‑dot “waffle” app launcher icon appears on [Office.com] when using a mobile browser. After signing in, [Office.com] displays a simplified mobile page with no left navigation bar. Selecting “All Apps” (once desktop mode is enabled) fails to redirect. • Users are unable to browse or launch the full list of Microsoft 365 apps. --- Cause [Office.com] detects a mobile device and forces a mobile‑optimized experience. Mobile redirection also occurs after being sent to the App Store or Microsoft 365 app download page during authentication. This prevents access to the desktop navigation UI, including the full “Apps” menu. --- Resolution / Workaround Follow the steps below to force the full desktop version of [Office.com] and successfully access the “All Apps” list. Step 1 — Sign in normally Open your mobile browser. Navigate to https://office.com/. Sign in with your Microsoft 365 account. If redirected to the App Store/Microsoft 365 app page, return to your browser. Step 2 — Open the browser’s site‑options menu In your address bar, tap the puzzle‑piece icon located beside the URL. Inside that menu, tap the three dots ( … ) to expand options. Select Request Desktop Version. Step 3 — Re‑authenticate [Office.com] will reload and may require you to sign in again. After signing in, the mobile site may still appear. Step 4 — Request the desktop version again Tap the puzzle‑piece menu a second time. Select Request Desktop Version again. This time, [Office.com] will load the full desktop interface, including the left navigation bar. Step 5 — Access the full apps list In the left sidebar, select Apps. The All Apps link in this menu may fail to redirect. This is expected. Step 6 — Use a direct URL to reach All Apps In the address bar, manually enter: https://office.com/apps The page will load successfully. Selecting All Apps from this page now works as expected.Improving How Outlook Classic Handles Reactions
A fix due in May 2026 will make sure that the Outlook classic client will handle Outlook reactions properly if the reactions are blocked. Of course, if tenants don’t like responding to email with an emoji, they can create a transport rule to insert the x-ms-reactions header. Detecting the header is an instruction to Outlook clients to suppress reactions that Outlook classic has been ignoring up to now. https://office365itpros.com/2026/04/17/outlook-reactions-classic/
[DataFormat.Error] We received a malformed web response and credentials issue
Hi team :) Happy Friday !! There is an excel spreadsheet being connected with data sources and shared with users. Upon, hitting data refreshes it asks every user to edit credentials every time they hit data refresh or shows dataformat.error with malformed web response. There is no data format error though. Can anyone please assist here or know how to solve this issue ?? Thanks Happy
Bad registrar on 365 side
Hello, We created a Microsoft 365 tenant several years ago but never used the online email services. We added and verifed our domain, which was registered with Orange at the time, and then created some users manually to use PowerBI. Today, we begin to migrate to Exchange Online. We have installed AD Connect and synchronized some users. Since creating the tenant, we have changed registrars (to Gandi), but I've noticed that the registrar hasn't been updated in the tenant 365. An `nslookup` correctly identifies Gandi as our current registrar. Microsoft has remained with Orange... and this is causing errors in the hybrid Exchange configuration assistant due to bad autodiscover. How can we "refresh" the registrar on the Microsoft 365 side ? Thanks for your advises Nicolas
Large text which repeats more than 500 times in a document - how can I delete it?
Hi all, I have a Word 365 document - 1170 pages, where I have one and the same text repeating more than 500 times. This repetitive text contains several paragraphs and a table and I want to remove it from all its instances. Is there any way to remove it quickly? I am not a word advanced user and cannot use macros.
Default search scope in "find and replace"
Hi all, is there any way to make the search scope in the "fine and replace" menu (under "more") default to "all"? I have files with text boxes and the only way to make sure they are included is with "all", so every time I have to change it manually... Many thanks ahead!Counting non identical columns
Could anyone explain how to count how many, or remove non-identical entries there are in a set of columns? e.g. In this table, in lines 1- 4 column A and B are identical, but lines 5 - 9, column A is the same in each but column B has a different value in line 9 than in lines 6-8. I want to find a way to count lines 1-5 as one entry and lines 5 - 9 as two entries (i.e. same code in all five lines but different date in one of them.) so the number of unique entries is 3. Line A B 1 G123456 01/01/2026 2 G123456 01/01/2026 3 G123456 01/01/2026 4 G123456 01/01/2026 5 H123456 03/01/2026 6 H123456 03/01/2026 7 H123456 03/01/2026 8 H123456 03/01/2026 9 H123456 05/01/2026DLP Extends Its Ability to Control Copilot Processing
A new action for the DLP Policy for Copilot allows Microsoft 365 tenants to block Copilot from performing (Bing) web searches if a prompt contains sensitive information types. The new action allows Copilot to continue to process prompts using Microsoft 365 content (if the user has a Microsoft 365 Copilot license) while stopping potentially sensitive data being sent to Bing. https://office365itpros.com/2026/04/16/dlp-policy-for-copilot-web/
Formula for adding multiple sheets
I am trying to add multiple things across multiple sheets. example : On sheet one, I have column a date, column b check number, column c name of place, column d category, column e withdrawal amount, column f deposit amount, column g balance, column h status (cleared or pending). this same information in on sheets 2,3,4,5 and so on. I want to create a sheet that will tell me how much I have spend with each name of place (column c). let’s say sheet one looks like this 3/23 (date) 777 (check number) John Doe (name of place) 2.00 (withdrawal amount) etc. 3/23 778 John Doe Jr. 3.00 etc sheet two 3/24 666 Joe Doe Jr. 3.00 3/24 668 Joe Doe 4.00 on my total sheet with the amount I have spend with each person/place to look like this Joe Doe — 6.00 (from the 2.00+4.00) Joe Doe Jr — 6.00 (from 3.00+3.00)M365 Security Basics: Keeping Your Data Safe Online
In today’s digital-first world, data is one of the most valuable assets a business or individual can have. Whether it’s emails, documents, spreadsheets, or sensitive customer information, protecting that data is critical. With Microsoft 365 (M365) being one of the most widely used productivity platforms globally, understanding its security basics is no longer optional it’s essential. https://dellenny.com/m365-security-basics-keeping-your-data-safe-online/Two days of edits inexplicably disappeared
I have a 2021 MacBook Pro and two days ago I updated my OS to Tahoe 26.4.1. The update seemed to work fine, and I continued working on a Word document I had been editing for the next two days. I always save after every line I write, and I use the auto-backup feature. There was no indication that my saves were not going through. Just now, however, I opened up the document to discover that all my edits (as well as the "last saved" time) had reset to what they were two days ago, around the time of the OS update. This is the case both in Finder and when I go to the Dropbox website, which I use to automatically upload everything I work on to the cloud. This is very alarming. Why has this happened, and is there a way to recover the lost edits? When I try to do "File -> Browse Version History" the menu item is dimmed and I can't click on it. Help!MO 365 Excel - Difficulty Changing a Date format
I am using MO 365 - apps for Business, currently received an Excel Spreadsheet and am attempting to change date format in Excel and have tried all the usual methods however the dates remain unchanged. I need to change the date from month /day/year as 1/31/2025 to Year/Month/Day 2025/1/31 Any Suggestions? Thanks CJPivot Table
Hello, I am currently working on several dashboards that include multiple Pivot Tables Is there a way to filter data using the Filters field in Pivot Table design with conditions such as "greater than", "less than", etc..? At the moment, I have to manually select each value I want to keep, which is quite frustrating when the selection is huge It would be very helpful to have condition filtering available in this area Could you consider adding this feature in a future update ? Thanks in advance,Pivot Table
Hello, I am currently working on several dashboards that include multiple Pivot Tables Is there a way to filter data using the Filters field in Pivot Table design with conditions such as greater than, less than, etc.? At the moment, I have to manually select each value I want to keep, which is quite frustrating It would be very helpful to have conditional filtering available directly in this area Could you consider adding this feature in a future update? Thank you in advance,
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