Event details
Agent 365--generally available May 1, 2026--is a control plane that empowers IT admins, Security Operations analysts, Identity and Network Security admins, and Data Security & Compliance admins to observe, govern, and secure all agents for their organization. We’ll demonstrate how to get started and answer your questions about licensing and functionality in this live 'Ask Microsoft Anything' with product and engineering team experts!
How to Participate
- Register for the Microsoft Tech Community using your email if you haven’t already. This allows you to post comments and ask questions.
- Visit this page during its scheduled time to join the conversation. You can post your questions in the comments, and product team members will respond live during the AMA.
- Watch the session live or catch the recording on demand after the event.
- Keep the conversation going in the Agent 365 discussion space after the sessions conclude. It’s a great place to follow up, share what’s working, and connect with others exploring similar topics.
Hope to see you there! Come ready to learn and ask our experts all of your burning questions!
39 Comments
- Nichole_Peterson
Microsoft
Thanks everyone! Find the Agent 365 Adoption Hub and Get Started Guide at https://aka.ms/Agent365GetStarted
- Nichole_Peterson
Microsoft
We have time for one or two more questions from our live panel!
- joshsorbelOccasional Reader
How big is the delta between monitoring agents and controlling agents? That is, is it 1:1, that any aspect monitored can also be controlled?
- LouAdesida
Microsoft
There is a significant delta between monitoring and control. Agent 365 can provide visibility into many agent types, registry-only, synced, or shadow agents, but full control depends on identity and integration. Agents with Entra Agent ID can be governed and controlled with features like policy enforcement, lifecycle management, and stronger security controls. Agents without that identity may still be visible, but not fully controllable.
- Vamshi93Copper Contributor
When you are reviewing the Agent Risk Activities, is it mandate to block the agent to review risk activities?
- Nathalia_Borges
Microsoft
No—reviewing agent risk activities does not require blocking the agent. IRM is designed to allow organizations to detect and investigate risk first, with actions like blocking applied only if DLP or Conditional Access policies dictate (typically for higher-risk scenarios).
- cti564Copper Contributor
Documentation states "To use Shadow AI detection and governance, you need: Microsoft 365 E3 license to view Shadow AI Agents." So if we have 'Business Premium' + 'Agent 365' standalone license, we can't use this capability?
- alexpozin
Microsoft
Here is how you can think about the different offerings when it comes to Shadow AI:
- ME5 enables discovery and basic action to manage local agents
- A365 enables risk-based controls to manage local agents at scale
In a bit more detail:
- Discovery of endpoint agents: ME5
- Coarse grain controls to block select endpoint agents (OpenClaw): ME5
- Adv. management, runtime protection, and blocking of endpoint agents: Agent 365 license
To summarize, you'd need ME5 for discovery and coarse-grained controls.
- Vamshi93Copper Contributor
Can Agent Rules needs to executed whenever it’s required to or Agent Rules can be scheduled?
- Sophie_Ke
Microsoft
In A365 today, agent rules are not scheduled to run on a recurring basis, but we appreciate this feedback to help improve A365. Is there a scenario you can share where you would want to schedule a rule from executing?
- Vamshi93Copper Contributor
Thanks.
lets say if the agent owner has left the organisation, instead of M365 admin teams executing the agent rules, there should be an option to setup recurring agent rules to run in order to assign the leaver’s manager as the agent owner…
- arinkominsIron Contributor
What are the rules that define what a "risky" agent is? So if an agent is determined as "risky", then how are those signals captured?
- Nathalia_Borges
Microsoft
A risky agent is one whose behavior—especially the data it generates or accesses—indicates a higher likelihood of sensitive data exposure or policy violations. IRM determines this by analyzing signals from agent activity (e.g., responses, data access, sharing) against policy-defined indicators and behavioral baselines, then aggregating those signals into a risk score and assigning a risk level to the agent.
- arinkominsIron Contributor
Is there any documentation which details this out now? So you must have IRM configured to have this piece work? What are the policy-defined indicators?
As a follow-on, should risky behavior be detected, do you have plans to notify the AI administrator?
- sanfiltiFrequent Reader
Do you lose autonomous agent usage without an agent365 license? The concern here is that we are just getting started on the agent timeline for our company and I want to make sure that we are not hampering the utilization of these agents going forward. Are there any other additional features that would be lost?
- CasandraMarrero
Microsoft
You do not lose the ability to run or use autonomous agents without an Agent 365 license. You do lose visibility to the usage data however as Paty just confirmed.
Without an Agent 365 license, you do lose the governance, security, and advanced management capabilities that Agent 365 provides.
- arinkominsIron Contributor
Is there an equivalent of an agent expiration policy or a "reverify you are still using your agent periodically" policy?
- Leandro_Iwase
Microsoft
Yes, in A365 you can apply access packages policies when onboarding agents, so they start secure. This policy will define when agents access to resources expire.
- LouAdesida
Microsoft
Agent 365 has governance capabilities to help organizations regularly confirm that agents are still needed, owned, and safe to use. Orgs can require sponsors or owners to periodically review and verify their agents, and Identity Governance features can help manage reviews, expiration, and ownership requirements. Today, they're handled manually, but we plan to add more automated capabilities over time.
- arinkominsIron Contributor
How does the periodic review get set up? Is there documentation for that?
- Sophie_Ke
Microsoft
A365 provides full lifecycle management and governance for agents, including onboarding, monitoring, suspension, and retirement. Today, lifecycle actions are admin-controlled to ensure accountability and auditability. Thank you for this feedback for A365 to evolve towards policy-driven lifecycle automation, we will definitely take it into consideration.
- arinkominsIron Contributor
Is there a way of defining a "shadow AI" experience as non-shadowAI? So if I want to authorize Claude CLI, how would I do that?