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Title: Request for Accurate Subscription Recognition & Option to Disable Promotional Banners
I’m a fully paid Microsoft 365 / Copilot Pro subscriber, and I’m consistently seeing upgrade prompts, premium banners, and promotional messages across OneDrive and other Microsoft services — even though my account is already upgraded.These prompts create confusion and make it appear as if my subscription isn’t active, isn’t recognized, or needs to be repurchased. This feels misleading and causes unnecessary concern about billing accuracy, account status, and potential double charges. I’m requesting that Microsoft:Accurately recognize paid accounts across all Services stop showing upgrade banners to users who already have premium Plans add a clear ON/OFF toggle to disable promotional Messages improve transparency around subscription status and Billing. I invite other users to share their experiences. If you’ve also seen upgrade prompts despite being fully paid, please speak up. The more voices we have, the more likely Microsoft will address this issue.Paid users deserve clarity, accuracy, and a user experience that respects their subscription — not one that feels confusing or like repeated upselling.
Does Agent 365's governance cover app-only/service-principal agents, or only delegated-user agents?
I've been digging through the Agent 365 documentation trying to understand the enforcement model for autonomous agents — specifically ones running under app-only/service-principal auth rather than a signed-in user session. For Copilot Studio and Foundry agents built on Purview today, my understanding is that policy enforcement is tied to a human user token, and drops to audit-only when there's no delegated session behind the call. Does Agent 365's registry and governance layer change that specifically for the app-only case, or is it still primarily oriented around agents acting on behalf of a signed-in user? Trying to understand whether this is a gap that's being actively closed or whether it's still open for headless/autonomous agent scenarios. Any docs, product team clarification, or real-world experience welcome.Agent 365 adoption resources now available
We've created a Getting Started Guide for Agent 365! You can find it on our new Agent 365 Adoption Resources page, as well as links to articles for getting started with Agent 365 in Microsoft 365 Admin Center, Microsoft Defender, Entra, and Purview. Would love to hear what you think -- or what we've missed! Please leave a comment on this post. Thank you! -- Nichole Microsoft Agent 365 – Microsoft AdoptionTues, May 12: Live AMA with Agent 365 Product Team
How to Participate Register/RSVP/Add to Cal at: Live AMA: Microsoft Agent 365 | Microsoft Community Hub Visit the AMA page on Tuesday, May 12 at 9am Pacific time to join the conversation. You can post your questions in the comments, and product team members will respond live during the AMA. Live AMA: Microsoft Agent 365 | Microsoft Community Hub
Can Agent 365–registered 3rd-party agents be invoked outside MS 365 clients and still track usage?
Hello, The documentation describes how to register a third-party agent with the Microsoft Agent 365 platform (for example an agent hosted on Google Cloud Run) in order to benefit from capabilities such as observability, governance, security, and centralized management. Does this mean that users must access these agents through Microsoft 365 entry points (such as Copilot Chat, Teams, or other Microsoft clients) in order for those capabilities to apply? Or can the same registered agent also be invoked and interacted with from third-party clients or external services (for example applications running in GCP) while still benefiting from Agent 365 features like observability, governance and/or security? What if third party agent is registered to Agent 365, but it doesn't use EntraID? It's what observability, governance and/or security will be available then? Thank you.
Unable to view Active user and unable to add shared mailbox
Hi Team, I'm trying to add a shared mailbox under MS 365 Admin, I am unable to 1. Add a new user (admin role error) 2. View active user (which I'm logged in with) 3. Add a shared mailbox (retry again/ from last few days) 4. Contact Support - error loading chat Any help would be appreciated.Copilot (Windows 11 / Microsoft 365), the search function
a { text-decoration: none; color: #464feb; } tr th, tr td { border: 1px solid #e6e6e6; } tr th { background-color: #f5f5f5; } Issue In Copilot (Windows 11 / Microsoft 365), the search function performs a global search across all conversations, agents, and apps. There is currently no way to search within the active conversation only, and standard Ctrl + F does not work. Impact Long or technical chats are hard to reuse Users must copy conversations outside Copilot just to search This breaks a very common chat UX expectation Feature request Please add a conversation‑scoped search, for example: A toggle: This conversation only / All conversations Or enable Ctrl + F within the active chat This would significantly improve Copilot usability for research, troubleshooting, and technical work
Office.com “All Apps” unreachable on mobile until you “Request Desktop Version”
Title: Unable to Access “All Apps” on [Office.com] from a Mobile Browser Summary: When signing in to [Office.com] on a mobile device, users may be redirected to the App Store or Microsoft 365 mobile app page. Returning to the browser results in a mobile‑only version of [Office.com] where the standard navigation menu (including the “All Apps” option) is not available. Additional steps are required to force the desktop version so the full app launcher can be reached. --- Symptoms No 9‑dot “waffle” app launcher icon appears on [Office.com] when using a mobile browser. After signing in, [Office.com] displays a simplified mobile page with no left navigation bar. Selecting “All Apps” (once desktop mode is enabled) fails to redirect. • Users are unable to browse or launch the full list of Microsoft 365 apps. --- Cause [Office.com] detects a mobile device and forces a mobile‑optimized experience. Mobile redirection also occurs after being sent to the App Store or Microsoft 365 app download page during authentication. This prevents access to the desktop navigation UI, including the full “Apps” menu. --- Resolution / Workaround Follow the steps below to force the full desktop version of [Office.com] and successfully access the “All Apps” list. Step 1 — Sign in normally Open your mobile browser. Navigate to https://office.com/. Sign in with your Microsoft 365 account. If redirected to the App Store/Microsoft 365 app page, return to your browser. Step 2 — Open the browser’s site‑options menu In your address bar, tap the puzzle‑piece icon located beside the URL. Inside that menu, tap the three dots ( … ) to expand options. Select Request Desktop Version. Step 3 — Re‑authenticate [Office.com] will reload and may require you to sign in again. After signing in, the mobile site may still appear. Step 4 — Request the desktop version again Tap the puzzle‑piece menu a second time. Select Request Desktop Version again. This time, [Office.com] will load the full desktop interface, including the left navigation bar. Step 5 — Access the full apps list In the left sidebar, select Apps. The All Apps link in this menu may fail to redirect. This is expected. Step 6 — Use a direct URL to reach All Apps In the address bar, manually enter: https://office.com/apps The page will load successfully. Selecting All Apps from this page now works as expected.Could Agent 365 end up being just central observability platform without needing per user licenses?
Since Agent 365 allows bringing in both first-party and third-party agents, I’m curious about the identity and licensing model. If an agent is not using an Entra Agent Identity, will it still appear in Agent 365 observability or governance? In other words, could organizations use Agent 365 mainly for central visibility, monitoring, and governance of agents, even if those agents don’t have their own identities? And if that’s the case, does it mean companies could avoid needing a per-user Agent 365 license for every employee interacting with the agent? In summary if a company doesn't need OBO features, just central visibility, can they still benefit from Agent 365?
