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OBO Agents vs. Execute-as-User Agents: What Will Agent 365 provide?
It was mentioned during the AMA session that agents from the Microsoft ecosystem (Copilot Studio, Foundry, SharePoint) will be automatically onboarded into Agent 365. However, today many of these agents execute as users, and some may continue to operate this way indefinitely. In other words, they may never receive their own Entra ID agent identity and may never run using an On-Behalf-Of (OBO) model. This raises an important question around observability, governance, and security. If these agents do not have their own identity and continue to execute under user credentials, what capabilities will Agent 365 provide for them in terms of monitoring, governance, and security controls? TL;DR: It is still unclear what observability and governance features will be available for non-OBO agents - both within Agent 365 itself and through standard platform administration tools. A clear comparison between OBO agents and non-OBO agents in terms of visibility, governance, and security capabilities would be extremely helpful. Thank you
Unified Multi-Tenant Management Console for MSPs and IT Providers
Microsoft would benefit from offering a truly unified, multi-tenant console designed for MSPs and IT support providers, enabling them to manage multiple client organisations from a single interface. This solution should support the integration of each client’s own domains, centralised administration across Microsoft 365, Azure, and Entra ID environments, granular delegation of permissions, and consolidated visibility into users, devices, licences, policies, and incidents. Such a tool would significantly reduce operational complexity, strengthen security, and address a genuine need for partners who manage multiple tenants on a daily basis.Request for Best Practices on Using Microsoft Agent 365
Hello Community, I am seeking guidance on best practices for effectively using Microsoft Agent 365. Specifically, I am interested in recommendations related to governance, security and access control, agent monitoring, and integration with Microsoft 365 services. If you have practical experience or proven approaches in these areas, your insights would be greatly appreciated. Thank you, Mohammad Shohal Bhuiyan
