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Ownerless, Risky and Unmanaged agents aren't reflecting in Agent 365 in admin center
1. Ownerless, Risky, and Unmanaged agents are not appearing in Agent 365 Admin Center despite having the required Agent 365 license and appropriate administrative roles. Several agents have no active owner, and I even hard deleted the owner account to simulate an ownerless scenario, but the agents are still not being identified as ownerless. 2. Risky agent classification is also not working as expected. Conditional Access and Microsoft Purview policies have been configured, and the agents have performed activities that should trigger risk indicators, yet no agents are being categorized as risky in Agent 365. 3. All Microsoft-native agents, including Copilot Studio agents, Foundry agents, and Microsoft Copilot agents, are consistently displayed as Managed. Only externally connected agents are shown as Unmanaged. If external agents are correctly identified as unmanaged, why are Microsoft-native agents not being classified as unmanaged when they meet similar conditions? Please let me know the solution to overcome this issue, Do I need to enable something which I missed or I lack permission.
Title: Request for Accurate Subscription Recognition & Option to Disable Promotional Banners
I’m a fully paid Microsoft 365 / Copilot Pro subscriber, and I’m consistently seeing upgrade prompts, premium banners, and promotional messages across OneDrive and other Microsoft services — even though my account is already upgraded.These prompts create confusion and make it appear as if my subscription isn’t active, isn’t recognized, or needs to be repurchased. This feels misleading and causes unnecessary concern about billing accuracy, account status, and potential double charges. I’m requesting that Microsoft:Accurately recognize paid accounts across all Services stop showing upgrade banners to users who already have premium Plans add a clear ON/OFF toggle to disable promotional Messages improve transparency around subscription status and Billing. I invite other users to share their experiences. If you’ve also seen upgrade prompts despite being fully paid, please speak up. The more voices we have, the more likely Microsoft will address this issue.Paid users deserve clarity, accuracy, and a user experience that respects their subscription — not one that feels confusing or like repeated upselling.Agent 365 adoption resources now available
We've created a Getting Started Guide for Agent 365! You can find it on our new Agent 365 Adoption Resources page, as well as links to articles for getting started with Agent 365 in Microsoft 365 Admin Center, Microsoft Defender, Entra, and Purview. Would love to hear what you think -- or what we've missed! Please leave a comment on this post. Thank you! -- Nichole Microsoft Agent 365 – Microsoft AdoptionTues, May 12: Live AMA with Agent 365 Product Team
How to Participate Register/RSVP/Add to Cal at: Live AMA: Microsoft Agent 365 | Microsoft Community Hub Visit the AMA page on Tuesday, May 12 at 9am Pacific time to join the conversation. You can post your questions in the comments, and product team members will respond live during the AMA. Live AMA: Microsoft Agent 365 | Microsoft Community Hub
Copilot (Windows 11 / Microsoft 365), the search function
a { text-decoration: none; color: #464feb; } tr th, tr td { border: 1px solid #e6e6e6; } tr th { background-color: #f5f5f5; } Issue In Copilot (Windows 11 / Microsoft 365), the search function performs a global search across all conversations, agents, and apps. There is currently no way to search within the active conversation only, and standard Ctrl + F does not work. Impact Long or technical chats are hard to reuse Users must copy conversations outside Copilot just to search This breaks a very common chat UX expectation Feature request Please add a conversation‑scoped search, for example: A toggle: This conversation only / All conversations Or enable Ctrl + F within the active chat This would significantly improve Copilot usability for research, troubleshooting, and technical work
Office.com “All Apps” unreachable on mobile until you “Request Desktop Version”
Title: Unable to Access “All Apps” on [Office.com] from a Mobile Browser Summary: When signing in to [Office.com] on a mobile device, users may be redirected to the App Store or Microsoft 365 mobile app page. Returning to the browser results in a mobile‑only version of [Office.com] where the standard navigation menu (including the “All Apps” option) is not available. Additional steps are required to force the desktop version so the full app launcher can be reached. --- Symptoms No 9‑dot “waffle” app launcher icon appears on [Office.com] when using a mobile browser. After signing in, [Office.com] displays a simplified mobile page with no left navigation bar. Selecting “All Apps” (once desktop mode is enabled) fails to redirect. • Users are unable to browse or launch the full list of Microsoft 365 apps. --- Cause [Office.com] detects a mobile device and forces a mobile‑optimized experience. Mobile redirection also occurs after being sent to the App Store or Microsoft 365 app download page during authentication. This prevents access to the desktop navigation UI, including the full “Apps” menu. --- Resolution / Workaround Follow the steps below to force the full desktop version of [Office.com] and successfully access the “All Apps” list. Step 1 — Sign in normally Open your mobile browser. Navigate to https://office.com/. Sign in with your Microsoft 365 account. If redirected to the App Store/Microsoft 365 app page, return to your browser. Step 2 — Open the browser’s site‑options menu In your address bar, tap the puzzle‑piece icon located beside the URL. Inside that menu, tap the three dots ( … ) to expand options. Select Request Desktop Version. Step 3 — Re‑authenticate [Office.com] will reload and may require you to sign in again. After signing in, the mobile site may still appear. Step 4 — Request the desktop version again Tap the puzzle‑piece menu a second time. Select Request Desktop Version again. This time, [Office.com] will load the full desktop interface, including the left navigation bar. Step 5 — Access the full apps list In the left sidebar, select Apps. The All Apps link in this menu may fail to redirect. This is expected. Step 6 — Use a direct URL to reach All Apps In the address bar, manually enter: https://office.com/apps The page will load successfully. Selecting All Apps from this page now works as expected.Agent 365 - can it be used just as a Governance platform for non-OBO agents?
It was mentioned that Agent 365 will allow to combine first-party, partner and third-party agents. Does this mean organizations could use the platform mainly for central visibility and governance of agents, but not necessarily for agent identities, effectively avoiding the need to pay a per-user license for everyone interacting with the agent?Partner Question on Agent 365
We are an ISV, and build solutions that are deployed on a Customers Azure Tenant. We are also in the marketplace. If we decide to make our solution "Agent 365 Enabled" (don't have a better word for it now), here are a few questions: 1. Will there be a special designation on the Microsoft Marketplace? 2. Will that incur additional ACR costs to my customer? 3. If customer decides not to have this observability turned on, do I need to control it in my packaged infrastructure deployment to toggle Yes/No? Thanks!
Agent 365 Questions
Please clarify, about Agent 365 licenses, there are lot of confusions in this space (e.g who needs license, what will be covered - 1st party, studio agents, dependency with security suite - E5, Defender cloud apps etc) Please help us to understand, how to setup Agent 365 in the organization start to end (e.g. different admin configurations in Purview, Entra, Defender, etc), also, would be cool, to have this documented in learn.microsoft link Is looks like Agent 365, another product with a new license build on existing product & configurations which exist already? (e.g. DSPM, Defender, Entra CAS, etc), if so, why another license model? What happens after 1st of May, for the orgs that did not purchase Agent 365, what will be affected? (like Agent Inventory in MAC, Template, DSPM AI, etc) will disappear?
