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'Unknown Error' while completing Microsoft ISV Success Sign Up
While completing my ISV Success signup, after pressing 'Agree and Continue' and verifying all input fields, it shows me "An unknown error occurred, please try again later". Why is it showing this error? All the fields have been filled correctly. Can someone assist me with this? Has anyone else faced and resolved this error? I have attached the screenshot of the error as well. Thanks.SolvedCJADec 23, 2025Copper Contributor127Views0likes1CommentPrint/export private offer & terms to a PDF for customer's offline processes?
Hi all, We have a situation where a customer is asking for a 'private offer' to be published to them - which is fine, we have done that. However, their procurement processes don't appears quite up to speed with using 'digital marketplaces' and so their procurement person is asking if we can send them a PDF hardcopy of the 'private offer', so they can send it onwards internally for approvals, before clicking the 'accept and then 'purchase' buttons in Marketplace. It seems that the authority within the customer that needs to approve it, is not actually a person that uses or will log onto the Azure Portal to view and accept the offer... and that a person who will logon to the Azure Portal to 'accept' it, first needs to send a PDF/hardcopy to someone to approve it. Is there a way that we as the ISV can export the 'private offer' to PDF for them, or a way for them to view the private offer in their Azure Portal and to export that to a PDF, so they can use internally for their approval processes?Solvedph_richardsonDec 11, 2025Copper Contributor134Views0likes3CommentsWhere to access "Customer Propensity Scoring"?
In the FY26 SDC Partner Investments Office Hours, and Updates for SDC's sessions, there is a slide about two key marketplace rewards. One is Customer Propensity Scoring, the other is Azure Sponsorship. I seem to be unable to find more information or links (in MPC, or other various Microsoft sites)to be able to use the Customer Propensity Scoring. Could someone please shed some more light on this and how to access/submit the list and in what format and structure, for propensity scoring?Solvedph_richardsonOct 21, 2025Copper Contributor179Views0likes2CommentsCurrent Issue with Private Plans on Marketplace Subscriptions
We typically create private plans for customers on our transactable public offer in the https://azuremarketplace.microsoft.com/en-us/marketplace/apps/saturaminc.qualdo_drx, tailored to specific commercial terms and custom features. However, over the past few weeks, we've observed that newly created private plans are not being reflected in the subscriptions managed by Cloud Solution Providers (CSPs). To address this, we're exploring alternative approaches to ensure plan visibility and alignment with CSP-managed subscriptions.SolvedQualdoJul 09, 2025Copper Contributor171Views0likes3CommentsFY26 Transact & Grow Campaign?
Will Microsoft be continuing the Transact & Grow campaign for FY26? And if yes, have they yet announced the performance targets? I want to time our upcoming Marketplace transactions accordingly. :-) #MarketplaceChampions #SponsoredSolvedDaniel_LangilleJun 05, 2025Iron Contributor573Views0likes8CommentsReview page deeplink
Has anyone figured out how to create a deeplink to the review page in Teams Store?Solved273Views0likes5CommentsPrivate Plan - License Cost changes
Hi Team, We have published a private plan for our customer last year for $x. We would need to increase it to $2x for business reasons. But we are unable to increase the License cost. Has anyone tried and succeeded in this? Thanks, KavithaSolvedQualdoApr 23, 2025Copper Contributor188Views1like2CommentsHow to sell to small business without a business email?
We are just starting with the Microsoft Commercial Marketplace as a new ISV. We sell to small businesses (2-5 employees). About half of these businesses don't have a business email, but use a personal hotmail, yahoo, or gmail account. For example business xyz may use xyz(@)gmail.com. Can we still sell to these businesses through the marketplace? From what I have seen the marketplace allows them to register these email addresses as a Microsoft account, but won't let them purchase anything. Any suggestions on how these businesses can purchase from the commercial marketplace?SolvedJake_JohnsonApr 22, 2025Copper Contributor387Views0likes5Comments
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