Issues with Partner Support
I am having some problems with Partner support (created a ticket over a month ago and they kept asking for information saying that it was ok and then asking for the same information again and in the last two weeks they just ignore the emails). I am wondering if anyone else has have similar issues in the past and how can we escalate this (Usually based on the v- account I can contact some of my contacts in Microsoft and they can help me escalate within the team, but it seems that the partner support team uses the generic email address removed for privacy reasons)?Another GitHub benefit for ISV Success participants!
I'm excited to share that ISV Success recently announced a new GitHub Copilot benefit! Expanded Package ISVs can now get up to $5,000 in Azure credits, exclusively for GitHub Copilot. This is a wonderful opportunity to help you leverage the power of GitHub Copilot. Learn more: Another GitHub benefit for ISV Success Participants! | Microsoft Community Hub
Mastering Co-Sell with Microsoft: A Two-Part Webinar Series to Accelerate Growth
Co-selling with Microsoft presents a significant opportunity for ISVs to expand their market reach, accelerate revenue growth, and build stronger partnerships. In this two-part webinar series, experts from Rubrik and Tackle will provide actionable insights on developing, operationalizing, and scaling a successful co-sell strategy to maximize your impact within the Microsoft ecosystem. Learn more about the two-part series, and how to register. Unlocking the power of co-sell: what to expect in the upcoming webinar series with Rubrik and TackleMarketplace Community - Upcoming AI Events
**Updated 2/11/2025** ISV Success is now supporting a series of AI-focused events to help partners maximize the AI opportunity when building and publishing solutions to the commercial marketplace. These events are open to all partners on marketplace – participation in ISV Success is not required to attend. Stay updated on the latest offerings by subscribing to this post, where we will be regularly updating our list of upcoming events and sharing links to recent events. Full instructions on how to subscribe are posted at the bottom of this post. Check out our upcoming AI events below and comment with any of your questions! _____________________________________________________________________________________________ ISV AI Envisioning Day Trainings We are excited to announce the launch of two new ISV AI Envisioning Day training courses introducing tools and frameworks to leverage in building AI applications that drive innovation and business value. Microsoft ISV AI Envisioning Day: Identify and Prioritize Use Cases for AI Solutions This session guides you through the process of identifying and prioritizing business use cases for AI solutions. You will learn how to structure each use case to assess its viability, differentiate its value, and explore learning opportunities. Practical advice and actionable steps will be provided to help you kickstart your AI projects and accelerate time-to-market. Microsoft ISV AI Envisioning Day: Get the Framework to Develop AI Solutions In this envisioning session, you will learn how to effectively plan, build, and deploy your AI solution. You will be empowered with tools and frameworks to guide you through the technical and business considerations to evaluate when determining the best approach to use in building your AI application. Whether you’re just beginning to identify and prioritize AI use cases or are ready to begin planning, building, and deploying solutions, you’ll learn the steps to make AI a reality in your organization. Both ISV AI Envisioning Day training courses will run monthly in multiple time zones and are delivered in English. Check back for upcoming session dates and times. _____________________________________________________________________________________________ ISV Security Series The ISV Security Series is designed to empower ISVs to not only defend against current threats but also anticipate and prepare for future challenges. Whether you are just starting your security journey or looking to enhance your existing strategies, this series provides the insights and resources you need to succeed. Join us in creating a safer digital ecosystem – one that fosters innovation without compromise. Register for the upcoming session at aka.ms/asiaisvsecurity February 2025 Build Secure Multitenant Solutions: Identity and Access Management for ISVs Explore strategies for designing secure multitenant architectures, focusing on tenant isolation, user authentication, authorization, and modern security practices like Zero Trust. March 2025 Strengthen the ISV Supply Chain with DevSecOps Practices Discover how DevSecOps practices can secure your software supply chain, automate compliance checks, and build customer trust by delivering secure, reliable applications. April 2025 Safeguard Data Security & Privacy in AI-Driven Applications Gain insights into implementing robust data security and privacy measures for AI-powered solutions, ensuring compliance, and creating trusted experiences for your customers. May 2025 Enhanced Threat Detection & Monitoring for AI Solutions Learn about advanced techniques for detecting and monitoring security risks in AI-driven applications, including real-time threat intelligence and anomaly detection. _____________________________________________________________________________________________ Copilot Developer Camp Join us for the Copilot Developer Camp—an immersive workshop designed for professional developers eager to expand their skills with Copilot for Microsoft 365 or create custom copilots. This free, one-day workshop, held right after the AI tour, aims to equip developers, ISVs, and tech enthusiasts with the knowledge and hands-on experience needed to enhance and extend Copilot’s capabilities for Microsoft 365. This is an in-person workshop offered in multiple locations. It is aimed at Developers, ISV partners, product centric companies, and enterprise developers. You will walk away with an understanding of the capabilities of Microsoft 365 Copilot and its extensibility AI models. See the different methods to develop Copilot agents utilizing Microsoft 365 Copilot's AI and orchestration on how to create a custom engine agent using Azure AI Studio and Teams AI library. How to develop a Declarative agent that includes a Build custom action for your agent via API plugins. Check here for upcoming dates and locations: Copilot Developer Camp Registration _____________________________________________________________________________________________ Microsoft Azure Virtual Training Day: AI Fundamentals Join us for Azure AI Fundamentals, a free virtual training designed to build your technical expertise in AI and machine learning on Microsoft Azure. This course will dive into core AI concepts and foundational workloads, offering hands-on insights into Azure AI services that power intelligent applications. You'll explore machine learning models, computer vision, and natural language processing (NLP) capabilities such as sentiment analysis, language detection, and key phrase extraction. With guidance from Microsoft experts, you’ll gain the skills needed to analyze and automate workflows, develop AI-driven solutions, and ensure responsible AI use across applications. Use the link below to see the full list of upcoming sessions available for registration. Multiple dates and time zones are available, and new sessions are added frequently. Microsoft Azure Virtual Training Day: AI Fundamentals _____________________________________________________________________________________________ Azure AI Partner Council & AI Visionaries The Azure AI Partner Council & AI Visionaries is excited to deliver new AI webinars to enhance your learning and help you navigate the future of AI. Azure AI Foundry Partner Council | Hello to the AI agentic world February 13 | 8:00 - 9:00 AM PST Join us for an insightful session at the Azure AI Foundry Council, where we will delve into the transformative capabilities of the Azure AI Agent Service. This session is designed for AI developers, cloud solution architects, and technical decision-makers who are eager to explore the next frontier of agentic AI.. Agenda: Introduction to Azure AI Agent Service Building intelligent multi-agent systems Flexible model selection and extensive data connections Azure AI Foundry Partner Council | Build your first agent with Azure OpeAI Agent Service workshop February 19 | 8:00 - 9:30 AM PST Imagine you are a sales manager at Contoso, a multinational retail company. You need to analyze sales data to find trends and make informed business decisions. Contoso has developed a conversational agent to help you with this. In this workshop demonstration, you'll learn to build an agent app using Azure AI Agent Service, explore its tools, and effectively use instructions to guide the LLM. Azure AI Foundry Partner Council | GenAIOps lifecycle and best practices February 20 | 8:00 - 9:00 AM PST This session will delve into the latest announcement on AI Foundry and the impact on AI operations, showcasing a developer's experience in deploying their Generative AI applications to production. Azure AI Foundry Partner Council | Managing and optimizing GenAI costs - updated FinOps approach February 27 | 7:00 - 8:00 AM PST Generative AI developments bring opportunities to innovate and to create new applications. But managing the underlying cost is key to create sustainable business cases, and to adjust your product pricing strategy. In this session, Adrian Gonzalez Sanchez (Senior AI Architect at Microsoft) will explore the key GenAI cost blocks, share applied FinOps techniques, and explain typical cost management and optimization scenarios. _____________________________________________________________________________________________ Subscribe to this post If you're not a member of the Tech Community already, create an account at techcommunity.microsoft.com Select "subscribe" from the 3-dot dropdown in the upper-right corner of this post. Under "Notification Settings," select "Notify me of Any edits & comments on knowledge bases articles I subscribe to," then select to receive updates to this post either immediately, daily, or weekly (I recommend weekly). Manage your subscription settings so that you can receive email updates on new events. Manage these settings by selecting your profile icon in the top right corner of the community, selecting "My Settings," and selecting "Subscriptions & Notifications." You can also subscribe to the entire marketplace community which will provide you with regular updates on all marketplace discussion topics happening in this forum. To do this, click "subscribe" in the upper right corner of the marketplace community homepage.Register for the Microsoft Fabric Community Conference!
Join us at the Microsoft Fabric Community Conference in Las Vegas, NV from March 30 - April 2, 2025! FabCon offers you the chance to learn the latest from Microsoft when it comes to Fabric product features and allows you and your teams to get hands-on with the product through workshops on March 30 and April 3. Throughout FabCon, there will be opportunities for you to connect with Microsoft executives, meet with customers, and connect with peers. On March 30, Microsoft will be hosting the FabCon Partner Pre-Day. This is a special day dedicated to our Microsoft partners and is free for registered FabCon attendees. Our Partner Pre-Day will feature keynotes by Wangui McKelvey on the opportunity for partners in data and analytics and Ashley Asdourian on the partner opportunity with Microsoft and afternoon breakouts for software company attendees including a session with our Microsoft VP and GM of Fabric OneLake and Fabric ISVs, Dipti Borkar. For questions about group discounts and partner referral programs, please contact the FabricPartnersTeam@microsoft.com
Take a comprehensive look at Azure AI Content Understanding
Azure AI Content Understanding is a robust AI solution built to process and analyze a wide range of content types, including documents, audio, images, videos, and text files. Take a look at the Azure AI Content Understanding blog to learn more about this powerful toolHow we increased trials 200% with Marketplace Rewards
Hi All, Kitameraki Limited's TeamsWork brand provides intuitive and collaborative apps for Microsoft Teams that cater to the needs of small and medium-sized businesses and has successfully launched Ticketing As A Service and Checklist As A Service apps, and just recently CRM As A Service App on the Microsoft Marketplaces. As a Microsoft partner for nearly four years, TeamsWork recognized the importance of maximizing visibility and reach within the Microsoft ecosystem. Our team has been able to leverage many of the benefits available through Marketplace Rewards to help drive significant growth and quantifiable results, thanks to expert guidance and the broad range of resources available to better market apps on Microsoft marketplaces. Just a few of these benefits included: The listing optimization allowed us to receive expert recommendations from Microsoft about how to optimize our marketplace offer pages. Azure sponsorship credits cut down on our costs of marketplace solutions. Press release support featuring a quote from a Microsoft executive helped amplify the announcement of our marketplace availability Our customer success story demonstrated how one of our customers increased administrative efficiency by 20 percent using our marketplace solution. featured category placement on the Azure Marketplace, which spotlighted TeamsWork and drove more users to view offer pages. Marketplace Rewards has helped drive a 200% increase in new trials for our marketplace offerings! Read the full story here: Kitameraki case study What success has your organization seen with Marketplace Rewards?
App Source Canvas App - how to prevent customers seeing code and functionality
We are a small ISV and have published a PowerPlatform solution with a canvas app. While we published as a managed solution, etc. we are seeing that our customers can edit the app and see all the code and functionality we've built. Our 2025 plan includes ramping up several new App Source offerings with Canvas Apps included, but we won't be doing that if we can't protect our efforts and someone can easily replicate. Any help or guidance is greatly appreciated! After a customer purchased this solution, this is what they can see when selecting "App" - clearly you can see they can edit it and did confirm they can go in an navigate through the app in the editor and see al the code, etc. This is the solution view - it is working as expected by preventing the editing. This is the offer. Business Apps – Microsoft AppSourceBuild your own agents: ISV partner training January 28-31
I'm thrilled to share our upcoming ISV-focused partner training next week, titled "Build and extend your own agents using pro-code capabilities". Join us for this virtual three-day event to learn more about Microsoft 365 Copilot, Microsoft Copilot Studio, and building custom agents. Explore how to use natural language processing and pro-code capabilities to build custom agents that help users achieve greater business productivity. January 28-30, 2025, APAC (IST) January 29-31, 2025, EMEA (GMT), Americas (PST) Register today
Publishing a SaaS offer for PowerApps a canvas app in AppSource
Hello, We have been trying for many months now to publish our PowerApps canvas apps as a SaaS offer, thereby allowing us to have transactable, licensed customers. Through a lot of effort, we managed to get some support where we were told quite vaguely how to achieve this, but without any meaningful guidance we are struggling as we are a small ISV with expertise in our actual business, and Power Platform. We are not, however, experts in SQL (that's being generous) or in creating APIs which seem to be a requirement to keep track of user licenses and feeding the data to our canvas app. If anyone here has any info on this, or how they might have achieved it themselves it would be massively appreciated, as we can't seem to get there by ourselves and MS support is very difficult to find. It does feel as though the app development part is so much simpler than getting it onto the marketplace, which is surely the wrong way round. Thank you, Craig
