Forum Discussion

SamirElmallah's avatar
SamirElmallah
Copper Contributor
Jun 29, 2026
Solved

Marketplace Rewards benefits - Welcome call

Hi Microsoft Marketplace team,

 

I am trying to schedule the Marketplace Rewards welcome call from Partner Center, but I am unable to submit the form.

 

Whenever I complete the “Schedule a welcome call” form and click Submit, I receive the following error:

 

“Sorry, we’re having technical issues.

Thanks for submitting, we’re experiencing issues with the form right now. Please try again later.”

 

I have tried submitting again later, but the same error continues to appear.

 

Could someone please help confirm whether this is a known issue with the Marketplace Rewards welcome call form, or advise an alternative way to schedule the welcome call?

 

Thank you.