Getting first customers after publishing what actually worked for you?
I published two transactable SaaS offers earlier this month (Microsoft 365 security and compliance assessment). The technical side went fine, with good support from the ISV team. Getting the offers in front of customers is where I'm stuck. So far I've reached Rewards Tier 3 and activated the listing optimisation benefit. I understand customer references are the gate to co-sell readiness, which feels like a chicken-and-egg problem when you have none yet. For publishers further along than me: what actually produced your first few customers? Was it private offers to targeted tenants, co-sell once you had references, the Marketplace Rewards activities, or something outside the marketplace entirely? I'd rather spend my limited time on what works than keep guessing.Looking to Connect with Dynamics 365 Teams for Support & Delivery Collaboration
I’m reaching out on behalf of Array Platforms Pvt. Ltd., a Microsoft solutions team specializing in Dynamics 365 and Power Platform. We’re interested in connecting with businesses and Microsoft implementation partners that need support with existing Dynamics 365 environments, ongoing maintenance, customizations, enhancements, or additional development resources. We’re also open to collaborating with implementation partners who need reliable delivery support to manage project workloads and ongoing client requirements. If your team is exploring ways to strengthen its Dynamics 365 support or delivery capabilities, I’d be happy to connect and explore potential collaboration opportunities. Looking forward to exchanging ideas with the community.
Learned something useful today about updating multiparty private offers
I needed to update a multiparty private offer in Azure Marketplace today, and a vendor showed me a simple way to do it as the reseller. While the offer is still pending customer acceptance, select the checkbox next to it in Partner Center and click Withdraw at the top. This lets you edit your part of the offer and send it back to the customer. If the change involves something the vendor controls, they’ll need to update it on their side. In other marketplaces I’ve worked with, this can involve getting a new resale authorization and creating a new offer, so I appreciated how easy this was. This feature has probably been around for a while, but I only learned about it today. A small thing that makes day-to-day work easier and helps move sales along. Thought I’d share!
Payout and tax profiles non-us individual, no company, no tax ID
Subject: Tax profile for an individual in the UAE: is a VAT/Tax ID mandatory? Hello, I am an individual developer (account type: Individual), permanent resident of the United Arab Emirates, creating a tax profile in order to sell a paid add-on on the Microsoft Store. At the "Tax Residence Country/Region" step, the field "Tax ID type" is required and its only option is "VAT number", which then requires a Tax ID. I am not registered for VAT in the UAE and have no Tax Registration Number (TRN). Leaving the field empty blocks the Next button (screenshot attached). In the UAE, TAX registration is only required to businesses above a set yearly revenue. I am only an individual. Questions: 1. Is a UAE VAT number (TRN) mandatory to create a tax profile as an individual seller? 2. If so, is there an alternative path for individuals who are not VAT registered? 3. If a TRN is required, is registering for VAT the only option? Thank you.Matching customer invoices to multiparty private offers
What’s the best way for a reseller to match an Azure Marketplace customer invoice to its multiparty private offer and subscription in Partner Center? We’ve had invoices missing from our reporting and multiple charges tied to the same offer with different Asset IDs. Which reports or fields should we use to match them? Can we also see whether a credit was issued, or does that require the customer’s billing access or Microsoft Support?Bring Marketplace publishing closer to your development workflow
Explore how AI agents can help make Microsoft Marketplace publishing a more natural part of the development workflow. Marketplace Ingestion MCP connects MCP-compatible agent tools with Partner Center APIs, helping publishers turn natural-language intent into supported publishing actions. Learn four ways teams can incorporate agent-assisted publishing into their workflows, from creating and validating offers to building repeatable processes and working from familiar developer tools such as Visual Studio Code and GitHub Copilot CLI. See how publishers can bring product development and publishing closer together while keeping people involved in reviewing and approving changes. Read the articleMatching customer pricing on Azure Marketplace private offers
Hi everyone, I create multiparty private offers as a reseller and sometimes need several decimal places in the markup to match our customer quote. Is there a recommended way to calculate the markup so the total and each annual installment match exactly? I’ve been running into small rounding differences.Can a reseller set exact customer totals on an Azure private offer?
When we create a multiperiod private offer, we enter our markup as a percentage. Sometimes the customer total Azure calculates is a few cents off the signed quote, even when we use all eight decimal places. Is there a way to set the exact customer price for each period? If not, how are other resellers handling these rounding differences?Checklist for Marketplace cancellation and refund requests?
Is there a guide or checklist for what should be gathered before submitting a cancellation and refund request for a private or multiparty private offer?Specifically, what does Microsoft need from the vendor, the customer, and us as the reseller? I’m looking for required IDs, reports, refund details, consent language, and any steps that need to be completed before opening the ticket. The goal is to submit everything correctly the first time, reduce back-and-forth, and help the request move faster. If anyone has a guide or standard process, I’d appreciate it.
