Request for Private Link Support in Microsoft Office Add-in Store
I'm currently in the process of publishing an Office Add-in. From what I’ve observed in Microsoft’s add-in review process, there doesn’t seem to be a way to create a preview or private link for an add-in published to the store. I’d like to obtain a private link to test the add-in across different platforms before making it publicly available. This would help ensure there are no issues when users install it from the store on various platforms. Other cloud providers, such as Google, offer similar functionality for their Google Workspace add-ons, allowing developers to test and share private versions before public release. Microsoft should consider providing a similar feature for Office Add-ins to support better testing, validation, and rollout strategies
Unable to open support tickets; error: "There was a problem retrieving the support request details."
Hello, We are looking to become a verified partner, but are unable to do so due to this error in communicating with the support team. I have tried creating multiple tickets, but after it is created, it's not possible to open it anymore. Upon opening error is thrown: "There was a problem retrieving the support request details." I tried contacting support, but they seem to give a generic response unrelated to the issue and close the ticket. May someone help, please? Generic response:
Error when i try to test deploy our Azure application offer solution from marketplace
Hi All, We have published our azure app offer and recently went live successfully. But when i try to access it from marketplace and test the deploy as a customer by giving all the parameters, i got below error at the end. I have reviewed the templates and i dont see anything wrong. And all test passed with the azure testing tool. Please advice if you come across this error and help us in fixing this. Thank you.Unlock FY26 partner growth in the agentic AI era
Microsoft is rolling out new tools and resources to help partners thrive in the AI era. From Copilot Studio credits to expanded designations and AI-powered go-to-market support—these updates are designed to help you build faster, sell smarter, and scale with confidence. Curious what’s coming? Explore the FY26 benefits.Explore Curated Marketplace Resources
Good morning, afternoon, evening community! I wanted to introduce myself; I am Stephanie, a pug and plant lover, and a leader in Marketplace FastTrack at Microsoft. I am here to help you streamline your Marketplace journey through curated self-serve resources to help you go further, faster. Reach out if you have any questions, feedback, or need help to publish an offer or win an imminent deal. 📘 Looking for a guide on publishing and transacting on the Azure Marketplace? Explore the Marketplace Playbook. ⚙️ Need to simplify SaaS offer creation? Use the open-source code on Git Hub for SaaS Accelerator. 🎥 Want to learn how flexible billing can unlock new deal structures? Learn more about Flexible Billing. Use Mastering the Marketplace videos and labs to upskill end-to-end. 💸 Bringing an off-Marketplace renewal or renewing a Marketplace offer? Don’t forget the agency fee discount. 🤖 Have you tried the App Advisor or Partner Center AI Assistant? We’d love your feedback!When Decrementing MACC with Private Offer
Question about Decrementing a MACC when it comes to Private Offers. When a customer activates a Private Offer now while their (renewed) new MACC is not active yet, will it decrement their new MACC in case the at the time the payment appears as line item on their Azure Bill , the new MACC is active? So when is a payment decrementing their new MACC? - As long as the MACC is active once it appears on their Azure Bill ( so month after first consumption)? - Only when the MACC is active at the time the customer activates the subscription? - Other..... Thanks for your feedback!
Modifying Plan Minimum Number of Users for Private Offers
Hi, I’m curious to know if there are any plans to allow ISVs to modify the Minimum Users/Seats when creating a private offer, even if that value differs from the limits defined in the corresponding public plan. At present, it appears private offers must stay within the min/max seat range configured in the public plan. However, there are strategic opportunities where we may need to override the minimum user count (e.g., to accommodate a smaller pilot or proof of concept for a large customer). Thanks, Tim🚀 Now available: Flexible billing schedules in Microsoft marketplace
Microsoft is making it easier than ever to meet customer procurement needs with flexible billing schedules for private offers—available globally across all marketplace-supported currencies. ✅ Align deals with any virtually and contract value and billing timeframe ✅ Streamline sales and accelerate deal velocity ✅ Supports SaaS flat rate offers, VM software reservations, and professional services ✅ Available for customer private offers and multiparty private offers Over 100 partners in preview are already seeing success—now it’s your turn. 📖 Read more about how it works and explore real-world use cases: 👉 Meet customer business needs with flexible billing schedules in the marketplace
