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Issues with Support
Hi we have been a partner for years, but lately there has been some issues with our account we have a few support tickets and the tickets stay open with no activity, we also tried to get our partner manager to help, (we got a new one this Jan) and they could/did not do anything either, just wanted to check with the community if y'all had any advice on this and how we can get this escalated since some of the tickets do have some business impact to our day to day businessWhy build your AI apps and agents with Microsoft
Customer demand for AI solutions is accelerating rapidly, Microsoft has seen 2x growth in customers purchasing AI products. Organizations are looking for trusted, enterprise-ready platforms to support their innovation. Microsoft's AI-native ecosystem, backed by industry leading security, Responsible AI principles, and rapidly growing catalog of AI apps and agents, provides a strong foundation for building scalable, compliant, and high-impact AI solutions. Explore how developers and software companies can take advantage of Microsoft's integrated tools, streamlined publishing experience, and expansive Marketplace reach to deliver AI solution that meet customers where they are. Learn more and read the full article: Discover why to build AI apps and agents with Microsoft and sell through Marketplace | Microsoft Community Hub
Visual Studio Enterprise Monthly Azure Credits
Please confirm that all developers of MS partners are losing the individual Azure credits (150$ monthly) in the new MAICPP benefits. We just realized that our team will lose the ability to test Marketplace solutions, and now, in the time that we are trying to enforce the usage and explore the AI technology possibilities, it will set us back a lot. Also, the increased bulk credits do not add up, since we have 35 developers who are using these credits, totaling 63k$ per year, opposed to the 16k$ increase of bulk credits (we have 4 areas) is a significant loss. How come Microsoft decided to stop supporting the development? Is there any way to change these new benefits? Or is there a way to keep these Azure credits, maybe with an Enterprise agreement?Microsoft Marketplace: $300B partner revenue opportunity by 2030
BIG momentum for partners: Microsoft Marketplace is projected to be a $300B partner revenue opportunity by 2030, according to a commissioned study by Omdia. And partners already selling through Marketplace are seeing real results: ✅ 88% report revenue growth ✅ 75% close sales faster ✅ 69% get larger deals Learn more about Marketplace growth opportunities for partners in this recent blog: Unlocking the profitability multiplier: Maximizing revenue with Microsoft MarketplaceHow do you actually unlock growth from Microsoft Teams Marketplace?
Hey folks 👋 Looking for some real-world advice from people who’ve been through this. Context: We’ve been listed as a Microsoft Teams app for several years now. The app is stable, actively used, and well-maintained - but for a long time, Teams Marketplace wasn’t a meaningful acquisition channel for us. Things changed a bit last year. We started seeing organic growth without running any dedicated campaigns, plus more mid-market and enterprise teams installing the app, running trials, and even using it in production. That was encouraging - but it also raised a bigger question. How do you actually systematize this and get real, repeatable benefits from the Teams Marketplace? I know there are Microsoft Partner programs, co-sell motions, marketplace benefits, etc. - but honestly, it’s been very hard to figure out: - where exactly to start - what applies to ISVs building Teams apps - how to apply correctly - and what actually moves the needle vs. what’s just “nice to have” On top of that, it’s unclear how (or if) you can interact directly with the Teams/Marketplace team. From our perspective, this should be a win-win: we invest heavily into the platform, build for Teams users, and want to make that experience better. Questions to the community: If you’re a Teams app developer: what actually worked for you in terms of marketplace growth? Which Partner programs or motions are worth the effort, and which can be safely ignored early on? Is there a realistic way to engage with the Teams Marketplace team (feedback loops, programs, office hours, etc.)? How do you go from “organic installs happen” to a structured channel? Would really appreciate any practical advice, lessons learned, or even “what not to do” stories 🙏 Thanks in advance!Demystifying Microsoft Marketplace & Azure IP Co‑Sell expectations
Get ready for a practical, insider‑focused session designed to demystify what drives real success in Microsoft Marketplace and Microsoft Azure IP co‑sell. Join us on February 25th at 8:30 AM PST to hear directly from guest expert Barbara Treviño, Director of Strategic Partnerships and Alliances at Labra, as she highlights the signals Microsoft looks for in strong submissions and reveals how high‑performing software development companies set themselves apart. This session gives you clear guidance on aligning your solution, documentation, and customer proof to accelerate approvals and maximize go‑to‑market impact—setting you up to turn Marketplace and co‑sell into true growth drivers for your business. Registration is not required. Learn how you can attend and receive reminders for the session here: Inside Azure IP co-sell: What high-performing software developers do differently - Microsoft Marketplace Community All sessions are recorded, and the link above can be used to watch the recording once the session date has passed. Check our Marketplace trainings and events calendar | Microsoft Community Hub for additional upcoming Microsoft Marketplace events and recordings of past sessions.Microsoft Marketplace partner office hours: How to build a Microsoft Marketplace channel practice
Building a strong Marketplace practice requires aligned teams, clear ownership, and a solid strategy—not just great offers. Join us February 18th 8:30 AM PT for the February Partner office hour online session with live Q&A, to learn how top partners structure their organizations and use a proven framework to drive Marketplace growth. You’ll walk away with practical tools and templates to accelerate onboarding, publishing, co‑sell, and sales execution. Registration is not required. Learn how you can attend and receive reminders for the session here: Marketplace office hours for partners: February 2026 - Microsoft Marketplace Community All sessions are recorded, and the link above can be used to watch the recording once the session date has passed. Partner office hour sessions are held monthly, typically on the third Wednesday of each month. Check the Marketplace Community Events Calendar for upcoming dates and times. Session topics will be added as the event approaches.Explore the latest on SharePoint Embedded security
Security remains a top priority as organizations expand their content applications and workflows. This article outlines how the platform protects content through robust access controls, tenant isolation, data residency, compliance features, and Microsoft 365–integrated governance. For software developers building apps and AI agents for Microsoft Marketplace this Q&A guide provides details on the security capabilities build into SharePoint Embedded that help ensure solutions meet enterprise grade security and compliance expectations from day one. If you're evaluating content platform architectures or looking to strengthen your organization’s security posture, this guide offers clear insights into how SharePoint Embedded safeguards data across its lifecycle. Read the full blog post: SharePoint Embedded security features: A comprehensive Q&A guide | Microsoft Community HubHarness the power of Partner Center reporting for Marketplace success
Having timely, actionable data is critical for publishers operating in Microsoft Marketplace. A recent Microsoft Marketplace blog post highlights how Partner Center's reporting capabilities - across the Insights and Earnings workspaces - equip organizations with the visibility needed to refine go-to-market strategies, manage financial performance, and better understand customer engagement. These analytics tools help publishers track offer performance, monitor revenue, cycles, and make informed decisions that strengthen overall marketplace operations. Read the full article to explore how these insights can elevate your marketplace success. Unlocking the power of Partner Center reporting: Why these insights matter for Marketplace success | Microsoft Community HubMarketplace trainings and events calendar
-Welcome to our calendar for accessing upcoming Marketplace trainings and events, along with links to recent resources. This page is a go-to resource for discovering training sessions and events designed specifically for software development companies related to Microsoft Marketplace. Whether you’re building innovative solutions or publishing to the commercial marketplace, you’ll find content to help you stay ahead in today’s fast-moving tech landscape. We’ve organized dedicated areas for partners and customers, making it easy to find sessions most relevant to your needs. Some events are upcoming, while others are past recordings that remain valuable for learning and growth. This page is updated frequently with new opportunities. Be sure to subscribe for notifications; instructions are provided at the bottom of this post. Explore the upcoming AI events below, revisit past sessions, and feel free to comment with any questions. ****Sessions updated as of 01/29/2026**** Partner and Channel Partner sessions Upcoming sessions Date Time Area Title Description Link 02/18/26 8:30 AM PST Office Hours (Partner) How to build a Microsoft Marketplace channel practice Building a successful Marketplace practice takes the right people, process, and strategy working together. Learn how top performing partners organize their teams across alliances, operations and leadership February 2026 Office Hours 03/18/26 8:30 AM PST Office Hours Marketplace Office Hours for Partners Tune in for updates, insights, and live Q&A to help you sell through Microsoft Marketplace. Topic TBD. March 2026 Office Hours 04/15/26 8:30 AM PST Office Hours Marketplace Office Hours for Partners Tune in for updates, insights, and live Q&A to help you sell through Microsoft Marketplace. Topic TBD. April 2026 Office Hours 05/20/26 8:30 AM PST Office Hours Marketplace Office Hours for Partners Tune in for updates, insights, and live Q&A to help you sell through Microsoft Marketplace. Topic TBD. May 2026 Office Hours 06/17/26 8:30 AM PST Office Hours Marketplace Office Hours for Partners Tune in for updates, insights, and live Q&A to help you sell through Microsoft Marketplace. Topic TBD. June 2026 Office Hours Recent Recorded Sessions Date Area Title Description Link 1/21/26 Office Hours (Partner) Microsoft Partner Center reporting Get to know the Partner Center Insights and Earnings workspaces. Walk through Earnings, Customer, Order, Usage and Revenue reports. View the recording 12/18/25 Office Hours (Partner) Introducing resale enabled offers Explore resale enabled offers through Microsoft Marketplace. View recording 12/04/25 Office Hours (Partner) AI-powered acceleration: scale faster on Microsoft Marketplace Go beyond listing basics and explore how Microsoft Marketplace can act as a strategic revenue engine. View recording 11/04/25 Office Hours (Partner) How to structure your Microsoft Partner Center account for long-term success Learn best practices for setting up your Partner Center account for operational and marketplace success. View recording 08/28/25 Office Hours (Partner) Certified software designations: FY26 benefits updates Overview of certified software designations and FY26 benefit updates. View recording Customer sessions Upcoming sessions Date Time Area Title Description Link 02/25/26 10:00 AM PST Office Hours (Customer) Marketplace Office Hours for Customers Tune in for updates, insights, and live Q&A to help use Microsoft Marketplace. Topic TBD. To come 03/25/26 9:30 AM PST Office Hours (Customer) Marketplace Office Hours for Customers Tune in for updates, insights, and live Q&A to help use Microsoft Marketplace. Topic TBD. To come Recorded sessions Date Area Title Description Link 01/28/26 Office Hours (Customer) Optimize cloud cost and performance Learn proven strategies to accelerate time-to-value for cloud and AI investments using Microsoft Marketplace. View the recording 12/11/25 Office Hours (Customer) Chart your AI app and agent strategy Insights into build, buy, or blend approaches for AI apps and agents using Microsoft Marketplace. View recording 07/30/25 Office Hours (Customer) FinOps and the Microsoft Marketplace Learn how Microsoft Marketplace supports FinOps practitioners and accelerates AI transformation. View recording Subscribe to this post If you're not already a Tech Community member, create an account at techcommunity.microsoft.com. Select Subscribe from the three‑dot menu in the upper‑right corner of this post. Under Notification Settings, choose to be notified of edits and comments, and select whether you'd like updates immediately, daily, or weekly (weekly recommended). You can also subscribe to the entire Marketplace Community via the Marketplace Community homepage. ``
