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Preview SaaS offer purchase fails at subscription creation
I'm publishing a transactable SaaS offer and testing the purchase flow in preview. Test purchases used to work, and then stopped working with no change on our side that would explain it. The purchase now fails at the final step: "Couldn't process your SaaS subscription" Earlier attempts also returned "400 Bad Request" from the marketplace SaaS service during checkout. Important: this offer previously accepted preview test purchases successfully. Several went through and created subscriptions. The same flow now fails every time, for no apparent reason and with no configuration change on our part. Setup: - Transactable SaaS offer, tested via the Azure portal preview link at the Publisher signoff stage. - Private test plan priced at $0, 1-year term, restricted to my own tenant. What I have already verified and ruled out: - The plan resolves and is selectable. The failure page even shows the correct plan name, so the preview audience and private-plan tenant restriction are working. The failure is at subscription creation, not plan visibility. - Buying subscription is Pay-As-You-Go, spending limit off, Enabled. - Microsoft.SaaS, Microsoft.Marketplace, and Microsoft.MarketplaceOrdering resource providers are all registered. - A valid payment method (credit card) is on the billing profile. - The buyer's market (country) is included in the plan's markets. - Azure Private Marketplace store exists but is disabled, so it is not blocking. - I republished the offer to regenerate a fresh preview link. Preview creation completed successfully. - It fails identically for the Azure account owner, not just a delegated tester. So purchases worked before, every setting I can find is still correct, and it now fails at Microsoft's subscription-creation step. Questions: 1. Has anyone had preview test purchases work and then suddenly start failing with "Couldn't process your SaaS subscription," and found the cause? 2. Is this a known platform-side issue? The republish-with-a-small-edit workaround did not help.Lead traction from MS Teams Store vs MS Marketplace
Hello community! We have both a Teams app and a SaaS offer published in Microsoft Marketplace. We’ve noticed that we’re getting new organic installs directly from the Microsoft Teams Store, but these installs don’t seem to be reflected properly in Partner Center statistics. In particular, we can’t see enough details about these users/installs or track them in the same way we can track leads, views, and other activity for our SaaS offer. How are you tracking this audience? Is there another Microsoft report, analytics tool, or data source we should be using to understand where these Teams Store installs are coming from, at least those who click "Get it now" and don´t complete the installation. We would love to follow up them to provide security detales for their admin teams, so they can approve the installation. Would really appreciate any insights from those who have experience with this. 🙏Turn your SaaS application into a revenue-ready offer with Microsoft Marketplace
Building a great SaaS application is just the beginning. Turning that innovation into a transactable offer requires the right approach to tenant isolation, subscription lifecycle management, billing, security, operations, and Marketplace onboarding. The Agentic Road to Revenue explores how Git-Ape SaaS skills can help software companies move from SaaS concept to a commercially ready Microsoft Marketplace offer. Follow the Contoso Outdoors journey to see how an agentic, repository-driven approach brings architecture decisions, Marketplace integration, fulfillment and metering, security, operational readiness, and Partner Center onboarding into one practical path. Whether you’re planning your first transactable SaaS offer or refining an existing Marketplace strategy, this article offers a useful blueprint for turning technical decisions into a scalable commercialization plan. Read the full article to explore the agentic path from SaaS application to Microsoft Marketplace revenue: The Agentic Road to RevenueFinding your billing account ID for private offers
Private offers on Marketplace allow software vendors to create customized pricing and purchasing terms for your organization. To receive a private offer, you'll need to provide your billing account ID. Watch this new short video to learn how to locate your billing account ID in the Azure portal, understand the different formats used by Microsoft Customer Agreement, Microsoft Online Services Program, and Enterprise Agreement billing accounts, and share the correct information with your software vendor. Whether you're purchasing cloud, software, or AI solutions through Marketplace, this quick walkthrough will help you prepare the information needed to receive a private offer tailored to your organization.
Using OneDrive workspaces to maintain QBR history and monitor quarterly account performance changes
Hi Marketplace community, I wanted to share a practical Microsoft 365 agent pattern we have been working on for recurring account-review workflows. In merchant services, quarterly business review preparation often starts with the same basic ingredients: a CSV or TSV export, a set of merchant accounts, performance metrics, PowerPoint scorecards, and follow-up notes. The challenge is not just generating one review. It is maintaining a repeatable QBR history across many accounts and making it easier to spot what changed from one quarter to the next. With https://marketplace.microsoft.com/en-us/product/WA200010195, we are exploring a Microsoft 365-native workflow where the agent helps account teams: - Generate QBR scorecards for one merchant or multiple merchant accounts from CSV/TSV data. - Create PowerPoint outputs for each account. - Save each run into an organized OneDrive workspace. - Maintain an index of accounts and per-account status for the run. - Support follow-up workflows with draft email content. - Use sample workbook content to demonstrate quarter-over-quarter change detection across volume, authorization performance, acceptance cost, disputes, and refunds. The core adoption pattern is simple: use OneDrive not just as file storage, but as the persistent workspace for recurring business reviews. Each QBR run becomes easier to revisit, share, compare, and operationalize. For teams managing many customer or merchant accounts, this turns QBR preparation from a one-off deck-building task into a more durable account-performance workflow. I would be interested to hear how other Marketplace builders are approaching similar patterns: - Are you using OneDrive or SharePoint as the durable workspace for agent-generated outputs? - How are you helping users compare business performance across reporting periods? - Are customers asking for more “history and change tracking” rather than just one-time generated artifacts? The app is listed on Microsoft Marketplace here: https://marketplace.microsoft.com/en-us/product/WA200010195
Learn how leading partners turn Microsoft Marketplace into a co-sell growth engine
A transactable Marketplace offer is just the beginning. In this expert blog, Reis Barrie, Founder and CEO of Carve Partners, shares four key practices top-performing partners use to help sellers drive co-sell success and accelerate growth through Microsoft Marketplace. Discover how to integrate Marketplace into your sales process, equip sellers with actionable account insights, identify stronger co-sell opportunities, and scale customer incentive programs. You'll also learn common pitfalls to avoid and practical ways to strengthen your Marketplace go-to-market motion. Read the blog to learn how leading partners transform Marketplace from a listing into a repeatable revenue growth strategy. Join us live on September 10 as Reis expands on these insights and answers your questions during an interactive Q&A session. Read the blog: Four things leading partners teach their sellers to turn a Marketplace listing into co-sell growth Add event to your calendar How leading partners drive co-sell success with MarketplaceTurn customer AI ambitions into measurable outcomes in FY27
AI adoption is accelerating, but successful execution starts with the right customer conversation. In this new Azure partner blog, Cyril Belikoff, Vice President Commercial Cloud and AI, shares how partners can help customers move from AI planning to production by focusing on business outcomes, modernizing critical foundations, and identifying the next best step on their AI journey. Learn how the FY27 Core and Frontier conversation framework can help uncover opportunities across cloud modernization, data, security, governance, AI, and agents. You'll also explore real-world examples from organizations including Copeland, Riddell, and Aiforia that demonstrate how strong foundations can unlock measurable business impact and create new opportunities for innovation. Whether you're helping customers modernize infrastructure, unify data, strengthen governance, or scale AI solutions, this article offers practical guidance, partner resources, and proven approaches to advance customer outcomes throughout FY27. 💡Get the insights FY27 is the year to execute on AI: A starting point for Azure partnersHow channel partners participate in multiparty private offers
Multiparty private offers in Microsoft Marketplace enable software companies and channel partners to work together to create customized offers for customers with negotiated pricing, terms, and billing options. Watch this short video to learn the role of channel partners in the multiparty private offer process, including providing required Marketplace and customer information, reviewing pending partner actions in Partner Center, applying eligible pricing adjustments, adding custom terms or supporting documents, and submitting the offer for customer review. Whether you're new to multiparty private offers or looking to better support joint sales opportunities, this walkthrough provides an overview of the key steps channel partners complete before an offer can be shared with a customer.
Learn how leading partners drive co-sell success with Microsoft Marketplace
Want to create more Marketplace opportunities and strengthen your co-sell motion? Join Reis Barrie, CEO of Carve Partners, for a practical discussion on how leading software companies use Microsoft Marketplace to accelerate growth, engage Microsoft sellers, and create repeatable paths to revenue. You'll learn the fastest path toward transactable offers and Azure IP co-sell eligibility, explore the seller habits that consistently generate Marketplace opportunities, and discover strategies for identifying high-potential accounts and shortening sales cycles. The session will also cover Marketplace signals, funding opportunities, and proven engagement approaches that help partners build momentum sooner. Whether you're responsible for sales, alliances, Marketplace strategy, or go-to-market execution, this session offers actionable insights you can apply immediately. Stay for the live Q&A and bring your questions. Add to your calendar: How leading partners drive co-sell success with Marketplace
