Recent Discussions
Autofilter Channel Posts
We manage a variety of digital products for a large user base across many different countries and want to curate our comms to limit irrelevant posts reaching users unnecessarily. For example a post about "Product A affecting Country X" should not reach "Country Y". What is the best practice here? Currently we've opted for a central channel with tags to assist users in managing their notifications, but they will still see all posts when visiting the channel and will need to self-filter. Is there a way for us to configure the channel so they only see posts they are tagged in? I know we could set up individual channels for each Product+Country combination but then any common posts we make would need to be duplicated into each channel separately. Thinking out loud, I suppose if we automate our posts with a workflow/AI then discrete channels is a good solution to keep things organised. Any ideas or feedback please?Teams Voicemail appended recording missing in audio attachment (Exchange 2019 on-prem)
Hello, We are experiencing a very specific issue with **Microsoft Teams Phone System voicemail** in a hybrid environment and I’m trying to determine if this is a limitation or a configuration problem. ### Environment * Microsoft Teams Phone System (Cloud Voicemail) * Resource Accounts, Auto Attendants and Call Queues * SBC (Direct Routing) – working normally * Hybrid identity (AAD Connect) * **Exchange Server 2019 on-premises mailboxes (NO Exchange Online mailbox)** Voicemail messages are delivered successfully to users in Outlook via email and transcription works. --- ### The problem When a caller leaves a voicemail and simply records a message → everything is normal. However, if the caller uses the **voicemail review menu** after recording: > presses **#** and then selects **“4 – continue recording”** the caller records a second part of the message (appended recording segment). Result we observe: | Component | Behavior | | ---------------------------------- | ---------------------------------- | | Voicemail transcription | Contains BOTH parts of the message | | Audio attachment in Outlook (.wav) | Contains ONLY the first recording | | Delivery | Successful (no NDR) | So the voicemail transcription is complete, but the audio attachment is truncated to the first segment. This only occurs when the caller chooses **continue recording** and creates a multi-segment voicemail. Has anyone else seen appended or multi-segment voicemail recordings being truncated when delivered to **Exchange on-premises mailboxes**? Is this a known limitation of Cloud Voicemail delivery to legacy/non-Exchange Online mailboxes, or is there a configuration required to properly render appended voicemail recordings? Any confirmation from others running Teams Phone with Exchange on-prem would be greatly appreciated. Thank you.
Tracking Competencies & Development in MS Teams?
Does anyone have any experience building an employee development program inside Microsoft Teams? Our team had the idea to map out competencies and integrate employee development programs into our overall performance management cycle. We would love to keep all of this inside Teams. Is Power Apps the way to go?
How do you handle employee recognition in Microsoft Teams without it feeling forced?
Hey community, Our HR team is trying to implement a point-based recognitions / incentive program (or rewards whatever you are all calling it in your companies). We are having a bit of trouble finding the right features inside MS Teams to do this. We really don't want this to live outside of Teams because you know how initiatives work in modern work: If people don't see it, they are going to forget about it in a month or two tops. Any recommendations?
All Teams Bots Not Working At All
This morning all of a sudden all our Teams bots stopped working. These are bots built using bot framework running on Azure Bot Teams Channel. Is this related to the current Teams API issue we talking about? All of a sudden all our client and test bots stopped working. But the Web Channel is working as expected. Only the teams channel. We even checked with ngrok and its not even hitting the service. We checked the app registrations and their credentials as well to ensure not issues there too. Completely lost whats happening. Help?
Add Teams Chat Member API call inexplicably Failing
I have tried every possible permutation of this API call that I can imagine. Nothing works. I already started a thread on this, but now it appears to be glitched and I can no longer reply to message sin that thread for some reason. What can I do to contact Microsoft Support and speak directly to their API team? The responses I have gotten all appear to be AI generated and NONE ARE CORRECT. I really need help, from a human, that actually might understand what's going on here. Please help. "#microsoft.graph.aadUserConversationMember' for 'odata.type' is not valid for this operation." <- I am receiving this error despite the fact that we already have several users in this channel with that same type. This API call is intended to invite a user to an existing group chat. This should really be a very simple thing. 1. ALL users in the group chat already have type = '#microsoft.graph.aadUserConversationMember' so the error message doesn't even make sense. 2. This IS a Group chat. NOT a channel. NOT a one on one chat. 3. The Inviter has permission to invite users to this groupchat through the frontend. (and in fact can do so using the frontend.) Why is this API call failing? I have tried scrubbing the API call of special characters, I have tried using the beta endpoint, I have tried several different formats for the input. ERROR: {"error":{"code":"BadRequest","message":"The provided '#microsoft.graph.aadUserConversationMember' for 'odata.type' is not valid for this operation.","innerError":{"date":"2026-02-10T19:11:28","request-id":"XXXXX","client-request-id":"XXXXXX"}}} POST URL: https://graph.microsoft.com/v1.0/chats/IDHERE/members BODY: { "chatType": "group", "\u0040odata.type": "#microsoft.graph.aadUserConversationMember", "user\u0040odata.bind": "https://graph.microsoft.com/v1.0/users/IDHERE", "roles": [] }
Is it expected that Teams Enterprise users cannot enable Teams Live Chat?
Our organization uses Partner Success Core Benefits and it includes: Microsoft 365 Business Premium (without Teams) Teams Enterprise When I try to enable Live Chat in the Teams admin center, I get this message: “You can't access this yet: At least one member of your org needs a MS 365 Business Basic, Standard, or Premium license to receive customer chats.” But ironically, our employees are on Business Premium — just the “without Teams” version — plus Teams Enterprise. To me, this combination feels like it should be more than enough to use something like Live Chat. I might be missing something, but it’s strange that a higher‑tier Teams license (Teams Enterprise) doesn’t satisfy the requirement, while the entry‑level Business Basic does. It leaves us in a situation where we seem to have all the right capabilities, but the system still blocks Live Chat activation because it doesn’t “recognize” the license combination. Has anyone else experienced this? Is this an expected limitation? Is there an official explanation or roadmap from Microsoft about supporting the new “without Teams + Teams Enterprise” model for Live Chat? I want to understand whether this is a temporary gap, a bug, or something intentional. If this affects others too, maybe Microsoft could clarify or reconsider how Live Chat checks license eligibility. Thanks in advance to anyone who can share their experience or insight.Create a calendar for a private channel
Good evening everyone, I need to create a calendar for a private channel. I was hoping someone could provide me with some advice on the best way to accomplish this with OOB Microsoft technology. I was thinking of creating a group calendar and having a PowerApp / Flow add items to it from the team's channel. Would love to hear some other thoughts on this. Any information is appreciated, Hyde
Team GIF Search Results Changes
Obviously this is not very important, but has anyone else experienced a change (for the worse, in my opinion) to the GIF search results? I type in "Hi" and I get batman rubbing his chin and then a bunch of High-Five results.. Just wondering if there was an update or change announced by MS. Thanks!Whats the best Practise for on-call duty via teams external calling?
Hey community, I'm a bit in a struggle when setting up our Teams Operator Connect Phone system. We have an Auto attendence which is offering different menus (Press 1..., etc) We're planning on setting up a twentyfour x seven on-call duty where customers can call and are getting redirected to the mobile phones of our technician. I saw the option to forward to one number, but there isn't an option to forward to multiple numbers. How do you guys solve such a scenario, where you have to wake up colleagues mid night? We are changing shifts weekly, always 2 guys, sometimes 3 ppl. on shift. Thank in advance, SchnittlauchIssue with Teams 'Add a User to Group Chat' API call?
I am getting a very strange error when trying to add a new user to an existing group chat using a GraphQL call. I have looked through the documentation, asked AI, and even contacted Microsoft support and no one can seem to explain why this API call is failing. Below is the API call that I am making. I can find no reason that I should be receiving the error message '#microsoft.graph.aadUserConversationMember' To get the basic questions out of the way.... Yes, the account making the API call DOES have permission to add users to the channel (and can do so using the frontend as normal.) Yes, the thread in question is a group chat, so adding members to that chat should be a valid command. Yes, ALL members in the group chat currently have the type '#microsoft.graph.aadUserConversationMember', so it is definitely a valid type for users in this channel. Yes, I have tried both the beta and stable channel; each gives the same error message. Yes, the invited user is internal to our organization, and is a valid target for the invite (invites work through frontend as well.) No, I cannot use the 'add member to channel' endpoint, because the chat is a group chat, not a channel. I can only assume, at this point, that the error message is a red herring and there's something else wrong with my API call?Why am I receiving this error message when trying to add a member to a pre-existing group chat? Thanks in advance for any assistance. POST to URL: https://graph.microsoft.com/beta/chats/[[THREAD_ID]]@thread.v2/members BODY: { "@odXXX.type": "#microsoft.graph.aadUserConversationMember", "roles": [], "email address removed for privacy reasons": "https://graph.microsoft.com/v1.0/users/[[USER_ID]]" } ERROR MESSAGE: {"error":{"code":"BadRequest","message":"The provided '#microsoft.graph.aadUserConversationMember' for 'odXXX.type' is not valid for this operation.","innerError":{"date":"2026-01-29T18:10:32","request-id":"<PII:moderator removed>","client-request-id":"<PII:moderator removed>"}}}Multi-app camera - Stops Teams from detecting webcams
Hi. We have a load of shared meeting rooms that are setup with Jabra panacast webcams. When you open Teams it shows that no devices are connected but if you open the camera app or any other app like zoom the camera works fine. The only way to get it to work is to enable this setting. This settings for Multi-app camera cannot be enabled by Intune or powershell/regedit. There are some posts on reddit that suggest I am not alone and there are others having this issues too. So.. its either a bug with the Teams app itself or the windows OS Thanks, CamShared Number Group Channel Operator Options Missing in Microsoft Teams 260043.403
After updating to Microsoft Teams version 260043.403, options in Group Channels related to shared number / calling queue operator availability appear to have changed. Previously, when selecting a channel associated with a calling queue, operators could: View a list of all queue operators See each operator’s availability for that specific calling queue (not general Teams presence) Change their own availability for that queue With this update, the ability for operators to change their availability now appears to be located under Settings → Calls. However, the channel-level view that displayed the availability of other operators seems to have been removed entirely. Can someone confirm whether the operator availability view within Group Channels has been deprecated, or if it is now accessible elsewhere in Teams?Teams Calls using Transfer with consult
Hi all, I have a Yealink MP56E2 desk phone with the extension EXP50. When adding "Consult Transfer" to a line key on the extension then the text "Consult with" plus the contact name is added to display on the extension. Consult with is displayed on the first of two lines, taking away a lot of space. Even worth if you change the language to German. Then only 3-4 characters remain to display the contact name. See pictures below. Has anyone managed to change the leading text? In my opinion, no text is needed as the Icon already indicates the "Consult Transfer" function.Can upload file from Teams chat files to Posts but not to Shared
I was working on an Excel file shared in a chat with members of a small workgroup. When it was ready to share with the larger team, I navigated to the appropriate Team > Channel, created a Post, clicked on + > Attach file > selected the file (which had been modified recently, so displayed on the pop-up). The team lead asked me to save it in a particular folder in the team's files, so I navigated to Shared (formerly Files)... and did not see it. I could briefly see it if I selected the "In messages" filter, but then after a moment that bugged out and displayed the "Something went wrong" error screen. This behavior persisted (briefly visible file list, then error screen) even after quitting Teams via the task bar and opening it back up. I did not want to create a separate version (especially now that the original file was linked in the Post), so I tried a few different methods to get it into Shared. I tried copying a link, but couldn't figure out a good way to paste it into Shared. I tried pasting it in a new Link, but that preserved it as a link/URL rather than a file -- serviceable but awkward. I checked whether there was an easier way to do it by opening in the web version, where Files is still active rather than Shared (same behavior, except no "In messages" filter so I couldn't test that). I poked around in SharePoint but didn't see anything interesting. I tried uploading a copy from within Shared by pasting the filepath from the "Save a Copy" dialog in Excel... ...and that's when I noticed a possible cause of the issue: another member of the original workgroup chat had created the file, and it was living in her Teams chat files, not mine. I then had her try doing it by navigating to her Teams chat files and selecting her copy, and then hallelujah, it appeared in Shared. I was able to drag it to the appropriate folder normally. Ultimately, I see two questions: Why does the file appear when the "In messages" filter is selected, but not otherwise? Why can I add a file saved in someone else's Teams chat files to a Post, but I can't upload it in Shared? Bonus: any idea why the "In messages" filter caused an error message to display?Scheduling Channel Meetings with the Microsoft Graph PowerShell SDK
Channel meetings are a type of meeting specifically intended for channel members to attend. Creating normal meetings is easy, but can you create channel meetings with the Graph API? As it turns out, you currently cannot. The suggested workaround is to create a normal (private) meeting and then post the details of that meeting in the channel for channel members to see. That doesn't make the meeting show up in the channel calendar, but at least you can meet. https://practical365.com/channel-meeting-powershell/Teams Webinars: Org name vs brand name – how are people handling this?
Has anyone else hit this with Teams webinars? Microsoft recently changed how webinar emails are sent, and the sender name now seems to come from the tenant Organisation Name. You can change that in M365 admin, but that’s where the problem starts. In a lot of companies, the organisation name is a legal/billing entity, not the public-facing brand. Example: Legal / tenant name: FedEx Corporate Services, Inc. Brand: FedEx Teams webinar emails now go out showing the legal entity, which isn’t great for external, customer-facing events. Changing the org name just to fix webinar emails can have knock-on effects for billing, contracts, and governance. As far as I can see: No way to set a brand-specific sender name No per-webinar or per-mailbox sender identity Org name is global and used across multiple services The only real workaround seems to be not using Teams-generated emails at all, and sending custom emails via Power Automate / Graph / a marketing platform, while still using Teams for the actual event. Curious how others are dealing with this: Are you just living with it? Changing the org name with legal sign-off? Or bypassing Teams emails completely? Feels like a gap for larger, multi-brand orgs.
Out-of-warranty Lenovo MTR Reimage - can't upgrade to Windows 11
Hello everyone. Got a couple of Lenovo MTR NUCs that we needed to reimage. Cause they are out of warranty, Lenovo only provides the image that it was shipped with for reimage (I can't use Cloud Deploy). The problem is, when trying to run the Windows 11 update, I get the error code "0x0000400". This is because these come with the Windows 10 IoT Enterprise edition, which is known to have this problem. The issue is that I can't use the ISO file or load the Windows 11 image, as this will get rid of the MTR system. Does anyone know a way around this/is there an image available? Thanks!
Microsoft Teams PowerShell Module 7.6.0 is broken
Dear Community I have a few Script with Microsoft Teams PowerShell, witch authenticate via Access Token. Everything works fine until latest Microsoft Teams PowerShell Module Update 7.6.0. I got following Error with the Script. Connect-MicrosoftTeams : Could not load file or assembly 'Microsoft.IdentityModel.JsonWebTokens, Version=8.3.0.0, Culture=neutral, PublicKeyToken=31bf3856ad364e35' or one of its dependencies. The system cannot find the file specified. If I downgrade my environment from Version 7.6.0 to Version 7.5.0 and rerun my script, the authentication is working as expected. What is wrong here with latest PowerShell Module 7.6.0 and how can I resolve the issue Many thanks for sharing any hint or tip ANDY
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