devices
146 TopicsGraph api :Fetching Call Records with Participant Join/Leave Times & Device Information
hello Microsoft Teams Developer Community, I’ve been working on a script to fetch detailed information about call records using the Microsoft Graph API. The script is designed to capture not just the basic call information but also the join and leave times of participants and the devices used during the call.30Views0likes1Commentcall details with devce info and participant join,leave time
i am working on teams integration project when i run grap api it does not show data for device and participant timing details graph api for extacting data for call including { "call_id": "004998be-da70-40f6-999a-3c84484c98b1", "start_date_time": "2024-12-17T11:53:14.9897859Z", "end_date_time": "2024-12-17T12:16:55.6045446Z", "participants": [ { "participant_name": "Surbhi Yadav", "join_time": "Unknown", "leave_time": "Unknown" },15Views0likes1CommentExtracting Device and Participation Details in Microsoft Teams
Hi everyone, I am working on a project for my organization to extract detailed information about Teams calls. Specifically, I need to gather data on the devices used by participants, as well as their join and leave times for each Teams meeting. This includes both participants and organizers. My current approach involves: 1. Using Microsoft Graph API to access call and participant data. 2. Fetching relevant details such as device type, join time, and leave time. - What are the best practices for extracting and managing this data? - Are there any specific API endpoints or techniques you recommend for efficiently retrieving this information? - How can I ensure the accuracy and completeness of the data collected? - Are there any tools or libraries that can simplify this process? Looking forward to your insights and experiences! Thanks in advance for your help!13Views1like1CommentTeams Room (Crestron UC) cannot join an ongoing discussion, unless there's a gap of silence.
This should be a fun discovery, we just found the captioned issue happened to one of our clients' sites, all of their Teams Room have the same problem. When the room's Teams Room app is going to join an ongoing Teams meeting, and at the same time there's participants having a discussion in the meeting, the newly joined Teams Room app would not be able to contribute in the discussion after it successfully joins the meeting. The Teams Room app would not show the microphone as muted, neither it will highlight the Teams Room camera view to indicate "speaking" status. You can talk and talk in the Teams Room room but you won't be able to interupte the ongoing discussion until, there's a gap of silence appears, for just a few seconds, around 5s, if you grap this chance to speak up, you would be able to speak for the first time since your joining. And from that moment, everything will be normal, you won't lose your voice for the second time. Please note, I'm not talking about if you joined the meeting as the 5th partcipant, or with even greater number of total participants. We are talking about a total of 3 participants only. If you joined as the 3rd participant, you'll encounter the problem. There're two key requirements to repeat the symptom: You join with the Team Room app, not Personal Teams; The people already in the meeting, need to speak/make sound when you first join the meeting and try to speak for the first time. I also ruled out result of AEC by only using headsets in the meeting. I have video record of the issue for easier understanding, and I have conducted similar tests with different sets of Crestron UC, in different rooms, even tested on a newly restored set of Teams Room. I'm planning to do similar test with other brands of Teams Room equipment, just to compare. Please feel free to share your experience in similar issue. I'm dying to find out the reason behind it.18Views0likes0CommentsTeams Room Device Whiteboard Storage
Hello All, I have a NeatBoard that will not save my Whiteboards. It gives the notification that the whiteboard cannot be saved. This is assigned an E5 user account with the Teams Room Pro license. I saw an article that mentioned, Files created by commercial account users are saved in OneDrive (work or school), except in the following scenario: A board was initiated on a Surface Hub or a Microsoft Teams Room device. If this is the case, can whiteboards started from these devices not be saved? Thank you!20Views0likes0CommentsJabra Headset muting all audio when lifting boom arm
We use Jabra Evolve2 65 headsets as standard in our business. Some (not all) users experience the same issue, where when they lift their boom arm it mutes all audio through the headphones for them. Some have managed to get around this by pressing the volume up and down on the headsets, which then kicks the audio back in. I have tried different headsets, updating drivers, rolling back drivers, upgrading to windows 10, Connected through the dongle and turning Bluetooth off and it still doesn't seem to want to work. It seems like a driver issue, but there are no further updates. I'm a bit lost as to what else to do/try! Thanks,4.6KViews0likes5CommentsReceiving Cell Call while in Teams Meetings
I thought a meeting used to go on hold if I picked up a call on my cell phone. Regular call, not a Teams call. Now it doesn't. Instead, if I pick up a call on my cell phone while in a meeting, the meeting continues. If I mute the audio on the meeting speakers, the cell will not pick up. I've had to leave the meeting, take the call (because work is demanding and I can't let emergent issues go), then try to get back onto the meeting. That assumes the other folks on the meeting will add me in. Not to mention, trying to work around it usually ends up with me slow enough that the caller drops the call. Is this a Teams app setting? Whether mobile and/or desktop? Or is this an admin setting? Wondering if an over-aggressive IT admin has locked a feature. Or is this the result of a recent change?34Views0likes0CommentsMicrosoft Teams enable to access camera and mic
Hello everyone, Recently, I've been having an issue where MS Teams keeps asking for permissions to access my microphone and camera. I've set my computer to always grant these types of permissions to desktop apps, and Teams is installed as a desktop application. When I first encountered this error, I cleared the application's cache and restarted it as an administrator, but that didn't work. The only solution that seems to work is to uninstall and reinstall the app, but I have to do this daily, which is far from ideal. Does anyone have any advice? Thank you!42Views0likes0CommentsNew Teams Desktop app no longer supports personal account
Trying to join Teams calls, I was required to update my Teams app before it would allow me to join. Once I updated the app - when I tried to open it, I was told it no longer supports personal accounts and I had to use web access. Is it true that my M365 personal account will not get me access to a desktop delivered teams experience? The web delivered experience does not give me the same benefits of notifications and joining teams calls through a link that I was able to have with Teams. I used to use the Teams desktop app daily with my personal account without any issue. Can you tell me what the new experience is suppose to be for a desktop user?27Views0likes0CommentsTeams Email/Conversations
Hi. Recently, 3 weeks or so ago, we lost the ability to access Team email boxes from Conversations in SharePoint. In the past, we were able to open the email box from conversations but now when we do so, we are redirected to our own OWA mailbox and then to Groups. The Teams M365 Groups don't show up in that view. The only Groups that show up are O365 Groups or O365 Groups that were converted to Teams. We are extremely frustrated because we use these inboxes to receive emails from guests and other external users and it is impeding progress amongst our teams. Is anyone else experiencing this? We have a ticket open with MS but so far have not reached a resolution. Thanks!19Views0likes1Comment