devices
172 TopicsProblems with synchronizing speed dial buttons between Yealink MP56 E2 and Yealink EXP50
Hello everyone, I have the following problem. We have several Yealink MP56 E2 Teams phones with connected Yealink EXP50 key extensions. Unfortunately, for about half a year now, the synchronization of speed dial keys between the phone and the key extension has only been possible to a limited extent. Specifically, you can create contacts on the phone and add them to speed dial via the phone. However, in 99 out of 100 cases, this is not synchronized. The same applies to deleting contacts. What's strange is that the deleted contact is not actually deleted from the phone itself and reappears after 2 seconds. I had already read that this error has occurred from time to time in recent years. Unfortunately, there has been no noticeable improvement in the last six months. I have already tried the following: Resetting the phone, rebooting after changes, disconnecting the connection between MP56 E2 and EXP50, logging back into the phone, updating the phone's firmware and the phone's Teams app. Unfortunately, none of this has been successful. Does anyone else have any ideas or has Microsoft made an official statement that there are problems here?20Views0likes0CommentsMS Teams Mission Control Center
We provide meeting/webinar support for a major client using MS Teams. Highlighting participants via "Spotlight" in large meetings is quite cumbersome, especially during Q&A sessions, and it's relatively time-consuming and causes awkward pauses. Isn't there a way to improve this? Perhaps an external control page? Furthermore, it would be very helpful to be able to switch seamlessly to different cameras and videos without having to go through OBS or Vmix, or connect a hardware video mixer. Are there any solutions on the market that don't require multiple people to manage a meeting with high demands? If not, we will need to develop this ourselves 😉.31Views0likes0CommentsMicrosoft Teams – “You need a paid subscription to use Microsoft Teams”
Hi everyone, I’m currently unable to sign in to Microsoft Teams using my work account. When I launch the Teams desktop app, I receive the following message: "You need a paid subscription to use Microsoft Teams. To continue using Teams, you’ll need a license. You’re currently signed in as [my account]. Please click Request License to ask your admin for access or sign in with a different account." However, according to our admin, a Microsoft Teams Premium license (or equivalent Microsoft 365 license) has already been assigned to my account. I can also see Teams listed under My Apps in the Microsoft 365 portal. I have tried the following steps: Signed out and signed back in Tried Teams web app (teams.microsoft.com) in an InPrivate or Incognito browser Cleared Teams cache from %appdata%\Microsoft\Teams Reinstalled the Teams desktop client Unfortunately, the same message still appears. Could someone please advise: Is this a known sync or license propagation issue? Should the admin reassign the license or refresh it from the Microsoft 365 Admin Center? Are there any other steps to force Teams license validation? Any guidance would be greatly appreciated. Thank you, Savindu277Views0likes1CommentPlease tell me how to disable the Pin Copilot message
Morning! I wrote a message yesterday but nobody replied, so here's another one so it doesn't get lost Can somebody tell me how to disable the annoying "Pin Copilot Chat" popup? every morning I have to say "Maybe Later" when I really mean to say NEVER IN A THOUSAND YEARS176Views0likes1CommentMicrosoft Presenter+ not working in New Teams
I've had the Microsoft Presenter+ accessory successfully working in the Classic Teams, and I'm sure this issue was resolved at one point in New Teams, but now seems to be broken again. Any help would be appreciated. I've tried removing the Bluetooth device and re-connecting. The pointer works but not the mute button which is the most important thing. Anyone else having the same issue? and how did you solve it? These are the details of the device in Microsoft Accessory Centre; Model: Presenter+ Hardware version: 1.b.7 Firmware version: 1.251.6KViews0likes4CommentsAffordable Conference Room Setups for Small Businesses Using Microsoft Teams Resource Accounts
Our small business (around 40 users) recently migrated from Google to Microsoft 365, and we’re facing several challenges in optimizing our meeting rooms for Teams without incurring large costs. Here’s our current setup and the main issues we are encountering—hoping for advice or creative solutions from the community. Current Setup All computers are domain-joined. We created resource accounts for each of our three meeting rooms; these appear correctly as Rooms in Outlook and Teams booking menus. Each meeting room contains a standard desktop PC (not MTR-certified) running Windows, logged into Teams as the room’s resource account. Employees use the meeting room computer to join calls and manage the meeting calendar. Current Issues Wireless Presenting (Casting): Teams’ wireless casting feature appears to require MTR-certified hardware, which is financially out of reach for a business our size. Unplugging and plugging HDMI cables is cumbersome and error-prone, especially since not everyone uses a laptop, and reconnecting the room PC is often forgotten. Agenda & Calendar Privacy: When meetings are booked, the full Teams agenda and chat history remain accessible on the meeting room machine. That means anyone in the room can view past meetings/agendas, which isn’t ideal from a privacy perspective. Screen Sharing and File Security: To present from the meeting room PC, any files must be accessible by the resource account, creating additional security concerns and sharing/permission headaches. What We’re Looking For Affordable wireless presenting options for meeting rooms—ideally something that integrates smoothly with Microsoft Teams, but without requiring full MTR hardware. Best practices to lock down or reset the meeting room PC so meeting agendas, chats, and files are not visible after a session. Secure ways to allow guests to present (screen share, share files, etc.) without exposing company data or making users jump through complicated permission processes. If anyone has experience setting up small, cost-effective Teams Rooms, especially with regular PCs rather than dedicated MTR devices, advice would be greatly appreciated! Specific steps, hardware/software recommendations, or management tips would all be helpful. Thanks in advance for any guidance!45Views0likes0CommentsTeams Bluetooth Audio Stack - Headphone vs Headset Failure
Been having a strange issue since the latest update on New Teams (1st Oct 2025 updated). This only happens with Bluetooth and with Headsets like PLT Voyager Legend and Yealink BH71 and on Windows 11. Mobile phone Teams works fine and to be clear, all other apps work fine with the Headsets. Its ONLY Teams doing this, and onluy since this update - worked perfectly for years before. When my device is connected Teams is separating the Speakers as Headphone and the Mic as Headset. This now means that when using the Mic, it won't play audio through the headphone (speaker) and vica versa when using the speaker (headphone) it won't allow the Mic (headset) to be used. This is a MASSIVE regression and extemely frustrating for any mobile user. I thought this was a PLT issue, so I bought a brand new Yealink BH71 and connected it via bluetooth and it did exactly the same thing. To be clear, this was working perfectly for months and years before this latest update.56Views0likes0CommentsIssue with Link Redirects & Metadata Previews in SharePoint / Microsoft 365
Hi everyone, I’m running into a weird issue with external group/invite links when they’re shared through SharePoint / Microsoft 365. Here’s what happens: I’ve got a page like this: justgroup.link/online-earning-whatsapp-group-links When someone clicks a link from that page, it should redirect them into WhatsApp or another app. But sometimes the redirect doesn’t work smoothly — it either stops halfway or doesn’t open the target app. Also, when the link is shared through SharePoint, the preview (title, description, image) often doesn’t load at all. I’m wondering if this is caused by: How Microsoft 365 / SharePoint handles redirects from non-static pages OG (Open Graph) tags or headers not being read correctly Some kind of security or link-rewriting filter that blocks redirects to external domains Has anyone else run into this? And does anyone know the best way to set up metadata / headers so previews show correctly, or make sure the redirect always works?28Views0likes0Comments