devices
393 TopicsTeam and Channels continually disappearing from Teams App
Can anyone advise what else we can try to ensure the list of Teams/Channels a user is part of appears in their Teams app list please? A user is having a recurring problem where Teams are missing from their list. They are still Members/Owners of those Teams. We have continually reset the app, cleared the cache, checked the app version, uninstalled and reinstalled the app and the issue resolves for a short period of time and then it comes back again. What are we missing? What can we do to permanently resolve this? Is this a Teams app issue or is it linked to the computer?15Views0likes0Comments[iOS] Custom App Icon still renders as white square
I am following up on a rendering issue where my custom app icon appears as a blank white square on the iOS client. Current Status: Despite following the standard guidelines, the icon fails to render on iOS (Works perfectly on Android/Desktop). What I have tried (and failed): Changed accentColor: Updated manifest from #FFFFFF to #4B6BF5 (Brand Blue) to avoid white-on-white issues. Version Bump: Increased manifest version from 1.0.17 to 1.0.18 to force cache invalidation. Re-installation: Completely uninstalled the app on iOS, cleared app data, and re-added it. Direct Upload via Teams Admin Center: I tried uploading the app package directly through the Admin Center, but the icon still fails to render on iOS. Commercial Marketplace: I have users who installed the app via the Commercial Marketplace, and they are also seeing a blank icon. "Publish to Org" via Developer Portal: I also tried the "Publish to Org" feature within the Developer Center, and the result is the same. Icon Validation: color.png: 192x192, PNG, Transparent background. outline.png: 32x32, PNG, Pure white pixels only with transparent background. Manifest Snippet: { "version": "1.0.18", "manifestVersion": "1.22", "id": "e4fae5da-30ea-4f90-9eae-807b2a13a127", "icons": { "outline": "outline.png", "color": "color.png" }, "accentColor": "#4B6BF5" } Questions & Request for Assistance: Has anyone faced a similar "blank white square" issue on iOS recently? Any suggestions would be greatly appreciated.58Views0likes2CommentsPrinting Photos
Cannot print a photo. Printer(s) work fine for documents, but just stalls on the photo preview page - says it connecting to a printer, green line just continuously scrolls, never connects to any of three different printers. One printer "your printer has experienced an unspecified configuration error 0x80010105". Tried standard stuff: unplug printers, checked Windows 11 updates, Printer Troubleshooter, restart computer, checked print spooler . . . and a Quick Assist microsoft tech uninstalled/reinstalled printers with updated drivers. BTW. didn't have this problem prior to update from Windows 10 to Windows 11. Any ideas as to the problem and importantly a solution??9Views0likes0CommentsProblems with synchronizing speed dial buttons between Yealink MP56 E2 and Yealink EXP50
Hello everyone, I have the following problem. We have several Yealink MP56 E2 Teams phones with connected Yealink EXP50 key extensions. Unfortunately, for about half a year now, the synchronization of speed dial keys between the phone and the key extension has only been possible to a limited extent. Specifically, you can create contacts on the phone and add them to speed dial via the phone. However, in 99 out of 100 cases, this is not synchronized. The same applies to deleting contacts. What's strange is that the deleted contact is not actually deleted from the phone itself and reappears after 2 seconds. I had already read that this error has occurred from time to time in recent years. Unfortunately, there has been no noticeable improvement in the last six months. I have already tried the following: Resetting the phone, rebooting after changes, disconnecting the connection between MP56 E2 and EXP50, logging back into the phone, updating the phone's firmware and the phone's Teams app. Unfortunately, none of this has been successful. Does anyone else have any ideas or has Microsoft made an official statement that there are problems here?90Views0likes1CommentMS Teams Mission Control Center
We provide meeting/webinar support for a major client using MS Teams. Highlighting participants via "Spotlight" in large meetings is quite cumbersome, especially during Q&A sessions, and it's relatively time-consuming and causes awkward pauses. Isn't there a way to improve this? Perhaps an external control page? Furthermore, it would be very helpful to be able to switch seamlessly to different cameras and videos without having to go through OBS or Vmix, or connect a hardware video mixer. Are there any solutions on the market that don't require multiple people to manage a meeting with high demands? If not, we will need to develop this ourselves 😉.99Views0likes1CommentMicrosoft Teams – “You need a paid subscription to use Microsoft Teams”
Hi everyone, I’m currently unable to sign in to Microsoft Teams using my work account. When I launch the Teams desktop app, I receive the following message: "You need a paid subscription to use Microsoft Teams. To continue using Teams, you’ll need a license. You’re currently signed in as [my account]. Please click Request License to ask your admin for access or sign in with a different account." However, according to our admin, a Microsoft Teams Premium license (or equivalent Microsoft 365 license) has already been assigned to my account. I can also see Teams listed under My Apps in the Microsoft 365 portal. I have tried the following steps: Signed out and signed back in Tried Teams web app (teams.microsoft.com) in an InPrivate or Incognito browser Cleared Teams cache from %appdata%\Microsoft\Teams Reinstalled the Teams desktop client Unfortunately, the same message still appears. Could someone please advise: Is this a known sync or license propagation issue? Should the admin reassign the license or refresh it from the Microsoft 365 Admin Center? Are there any other steps to force Teams license validation? Any guidance would be greatly appreciated. Thank you, Savindu457Views0likes1CommentPlease tell me how to disable the Pin Copilot message
Morning! I wrote a message yesterday but nobody replied, so here's another one so it doesn't get lost Can somebody tell me how to disable the annoying "Pin Copilot Chat" popup? every morning I have to say "Maybe Later" when I really mean to say NEVER IN A THOUSAND YEARS207Views0likes1CommentMicrosoft Presenter+ not working in New Teams
I've had the Microsoft Presenter+ accessory successfully working in the Classic Teams, and I'm sure this issue was resolved at one point in New Teams, but now seems to be broken again. Any help would be appreciated. I've tried removing the Bluetooth device and re-connecting. The pointer works but not the mute button which is the most important thing. Anyone else having the same issue? and how did you solve it? These are the details of the device in Microsoft Accessory Centre; Model: Presenter+ Hardware version: 1.b.7 Firmware version: 1.251.7KViews0likes4Comments