Teams Room Device Whiteboard Storage

Hello All, 

I have a NeatBoard that will not save my Whiteboards. It gives the notification that the whiteboard cannot be saved. This is assigned an E5 user account with the Teams Room Pro license. I saw an article that mentioned,

Files created by commercial account users are saved in OneDrive (work or school), except in the following scenario:

A board was initiated on a Surface Hub or a Microsoft Teams Room device.

If this is the case, can whiteboards started from these devices not be saved? 

Thank you!