Assign a phone number for user using Direct Routing
Hello, I have setup a trunk for direct routing. I think I have all the proper licensing in place for my user, ie: phone system and calling plan. I am now trying to assign a phone number however the phone number type drop down ( in the general information section of my user in teams admin ) does not have the direct routing option. The only option given is Calling Plan. I want to use number that is on the Direct Routing trunk, not a Calling Plan number. How can I make it so Direct Routing is an option under Assign Phone number -> Phone number Type?
Teams calls reporting as potentially scams incorrectly
Hey Teams Community, In the past 5 days I am seeing callers from external tenants that are trusted and in mto showing as suspected scam callers when they call me. They see.me as a suspected scam also when I call. These tenants are all trusted and most of them are.members of the same MTO. This only started happening in the last 7 days. What is causing this? Does anybody else see this happening recently with a similar setup?Teams Events App / Plug-in, targeting events vs registration
Hi all, We would like to leverage Teams Events app in our organization, but find it is less than ideal due to a key function in choosing whether to use a registration form with an event. There is an audience targeting function, which we would like to leverage, that is disabled once a registration form is configured. In turn, that opens the event for people who may not find it relevant in the Events view (i.e. wrong language, wrong timezone). On the other hand, if no form is configured, we can elect to turn off notifications and not add an event automatically to a calendar. That's great, but then there is no option at all to add an event from the Events view. Is there a way to subdivide the teams Events app into organizations behind the scenes, without subdividing the entire M365 tenant? Is there a chance that further development on this resource will allow for audience targeting AND registration?Feature Title: Ability to Transfer Ownership of a Recurring Meeting Series
Problem/Use Case: When a meeting organizer creates a recurring meeting series and later moves to a different team, role, or leaves the organization, there is currently no way to transfer ownership of that meeting series to another person. This creates several issues: The meeting series may need to be cancelled and recreated from scratch, causing stakeholders to lose the original meeting history, chat thread, shared files, and notes tied to that series. All previously invited stakeholders and the meeting's context/topic history become fragmented or lost. The new owner has to manually recreate invites, re-add all attendees, and re-link any associated channels or files. Requested Feature: Allow the original organizer (or an admin) to reassign/transfer ownership of an existing recurring meeting series to another user, while preserving: The full list of existing stakeholders/attendees The meeting's chat history, shared files, and notes The recurrence pattern, time slot, and associated channel (if applicable) Any linked agenda items or topics tied to past occurrences Suggested Implementation: Add a "Transfer Ownership" option within the meeting series settings (similar to file/document ownership transfer in SharePoint/OneDrive) Notify the new owner and all attendees when ownership changes, so context isn't lost Ensure calendar entries update automatically for all invitees without requiring them to accept a new invite Business Impact: This would reduce disruption during team transitions, org changes, or role handovers, and ensure continuity of important recurring discussions without manual recreation of meetings or loss of historical context.
Has anyone successfully used "Hide attendee names" in Teams Meetings or Webinars with Teams Premium?
Hello, I'm trying to understand the current status of the**"Hide attendee names"** feature in Microsoft Teams. Our organization has Teams Premium, and according to Microsoft's documentation, the feature should be available for both Meetings and Webinars. The documentation even provides separate instructions for each scenario. However, during a recent Microsoft Support call, I was told that the feature is actually available only for Town Hall events and not for standard Teams Meetings or Webinars. This appears to contradict the current Microsoft documentation, so I'm looking for real-world feedback from other administrators. Questions: Has anyone successfully enabled Hide attendee names in a standard Teams Meeting? Has anyone used it in a Webinar? We have Teams Premium. If it works for you, what licenses are assigned to the organizer? Do you actually see the Hide attendee names option in Meeting Options? Is there any specific policy, rollout, or configuration required? Has Microsoft Support ever told you that the feature is Town Hall only? Microsoft documentation: https://support.microsoft.com/en-us/teams/meetings/hide-attendee-names-in-microsoft-teams-meetings-and-webinars At this point I'm trying to determine whether: The documentation is incorrect or outdated. The feature is being rolled out gradually. There is an undisclosed licensing or policy requirement. Microsoft Support provided incorrect information. The feature has been silently restricted to Town Hall events. Any feedback from tenants where this is actually working would be very helpful. Thanks! Giuseppe
Microsoft Teams Calendar Request
My US public k-12 school district would really love to integrate our Google Calendar with Microsoft Teams calendar. We don't have Exchange licenses, but we'd like to be able to still sync the calendars if possible. I found this support article: https://learn.microsoft.com/en-us/microsoftteams/setup-calendar-syncing-with-google-workspace but it looks like the feature is set to be deprecated later this year. I did try to get the feature working using the Admin app in Teams, but I ran into several issues and Microsoft Support stated development was paused. We would really love this feature to come back and work correctly if possible. Thanks.Removal of Default Tabs - "Staff Notebook" & "Reflect"
I have a few users who would like to toggle these tabs off or hide them. I have not been able to find a way to do this. If I right-click on the tabs, "App Permission" is the only option. Is there a way to perform this function via Powershell or O365 Admin Center? See screenshot
Feature request: Historical Agent Activity Timeline for Microsoft Teams Queues
Hi everyone, We're currently using the new Microsoft Teams Queues app for our IT Service Desk and are very pleased with the improvements Microsoft has introduced. One capability we feel is still missing is a historical Agent Activity Timeline. Today supervisors can only see an agent's current Opt-in/Opt-out status. There is no historical overview showing: When an agent opted in When an agent opted out Which agents were opted in at a specific moment Whether the change was made by the agent, a supervisor or automatically This makes it difficult to investigate: Missed calls Queue performance SLA deviations Staffing questions Incident investigations A simple historical timeline containing the timestamp, queue, agent and source of the status change would already provide tremendous value for supervisors and service desk managers. We've submitted this as a feature request through the Microsoft Feedback Portal: https://feedbackportal.microsoft.com/feedback/idea/2df346ee-bc89-f111-9b47-7c1e52444ef6 If you experience the same limitation, we'd really appreciate your vote. I'm also interested in hearing how other organisations deal with this today. Are you using manual checks, screenshots or another workaround? Thank you! Romain Weimer Head of ICT Operations and Support Witteveen+BosAutomatic initials are taking my business
Hello everyone, I'm a software developer, mostly based in Germany. I have a M365 Business Account and am using Teams as part of it. Since automatic initials, instead of generic profile pictures, became a thing, I'm constantly in a hurry to change my profile picture as soon as possible. This is because my initials are SS, which in the German culture is the abbreviation of the company responsible for the death camps during Nazi Germany. People are so upset about it that I even had customers not do business with me. They saw the SS initials in calls and thought I was using this on purpose to make a political stand, i.e. being in favour of the industrial scale mass murder of several million people. I'm not. So here is where my frustration is with Teams, which I'm paying for, and which is taking my business away with its stupid initials: I cant change the initials without changing my name I cant populate my picture to outside orgs preventing the initials from being shown This leads me to the incredibly uncomfortable situation that every time I connect to a new client, I need to discuss my distancing of the genocide 80 years ago before actually being able to commence a meeting. Not a very happy topic and as mentioned before I have lost business because of it. Is there please, any solution to this, that doesn't involve having to change my name? Kind Regards Sebastian
