administrator
2881 TopicsStudent chat disabled?
Hi there, I’ve started testing and setting up Teams for my education customer. I’ve gotten reports that teachers have a “This chat has been disabled. You can’t send send a message , but can view past messages.” Message when going to message a student. I have tried re-assigning policies but nothing that I’ve tried has worked. Any resolutions? Help is greatly appreciated. Thanks, Jessie M. Hadaller EDIT: This issue only appears on the iPad app version of Teams. Version#:3.10.02.5KViews0likes3CommentsGroup email addresses for Teams sometimes contain “+” or “/” characters
We are using Microsoft Teams in our organization. When creating multiple Teams with exactly the same team name, using ASCII alphanumeric characters only, we occasionally see that the automatically generated group email address contains unexpected characters such as “+” or “/”. I would like to know whether this behavior is expected or if it is specific to our environment. This issue seems to have been occurring since around August 2025. We manually create Teams using the Windows Teams client. For example, if we create several Teams with a simple name such as “example2026”, the corresponding group email addresses are generated in the following format: email address removed for privacy reasons However, in some cases, the XXXXXX portion includes characters like “+” or “/”. When creating around 50 Teams, this issue appears in a few of them. This causes two problems for us: A “+” character interferes with plus-addressing behavior. When a “/” is included, we cannot create events inside the Team. Has anyone else encountered this issue or knows why this happens? Any insights would be appreciated.97Views0likes3CommentsBest External Access configuration
I’m looking for guidance on the best Microsoft Teams configuration for the following goal: Objective Prevent random external domains from: Looking up users in Teams Sending 1:1 chats Making direct audio/video calls At the same time: External users invited to Teams meetings should not appear as Anonymous103Views0likes2CommentsUpcoming change: disabling Teams meeting recording expiration notification emails
Hello, We wanted to share an important update regarding email notifications for expired Microsoft Teams meeting recordings. Based on valuable feedback from our community, we’ve decided to make a change to how notifications are handled. What’s changing: Starting June 1st, we will stop sending email notifications for expired Microsoft Teams meeting recordings. We are making this change due to complaints we received from many customers about the high volume of notifications which they deemed low value. This change allows us to respect your preferences while ensuring critical communications remain accessible. Recording expiration and deletion policies remain unchanged and items that expire will be deleted even when notifications are not being sent. How to keep receiving notifications: For those customers that would like to continue receiving email notifications, we will create a new setting and make it available before June 1st. This will be a per-tenant setting. We will send another message center post once this setting is available and update our documentation in this discussion and on our support page. After June 1st: If you didn’t change notification settings before the deadline, you can still re-enable them at any time by running the PowerShell command. Note: Our original message center post incorrectly asked recipients to fill out a survey and failed to include a link to the survey. We are committed to providing options that work for your organization, and we would like to hear from you. If you have questions or additional feedback about this change, please complete this survey and join the discussion: Teams Meeting Recording Notification Changes – Fill out form Thank you for being part of our community.928Views1like2CommentsTeams duplicates contacts until it maxed out at 15000
Hi, I have a weird issue with some users, Teams seems to be duplicating old Skype for Business contacts until it maxes out at 15000 contacts. I have been digging into it a bit and found out the location of the folder through Exchange powershell but I can't clear or delete it. Skype for Business is phased out and disabled in my tenant for a long time now so I couldn't do much there, I can't login to it through powershell. We've had Teams since like 2017 so I suspect this is a niche legacy issue popping up recently somehow. Manual deleting is possible through the browser environment but that is such a hassle because it keeps glitching if you delete per 100 and skipping pages and stuff, need to refresh constantly. Just a pain, it would take days. And no guarentee its not coming back either. See screenshots. Does anyone know why this is happening and how to fix this? Thanks for reading, cheers!90Views0likes3CommentsAllow only specific external domains
When External Access is set to “Allow only specific external domains” Scenario 1 If Microsoft Teams External Access is set to “Allow only specific external domains”, and a user from a domain not on the allowed list joins a meeting while signed into their work Teams account, Will they still appear with their actual name and organization, rather than as Anonymous? Is this correct? Scenario 2 If a user from a non-allowed domain joins the meeting link through a browser and selects “Join as guest”, Will they appear under the name they manually enter, instead of showing as Anonymous? Is this correct? Scenario 3 If a user joins without authenticating and meeting policy allows anonymous access, Will they appear as Anonymous only in that situation, and not because of the External Access restriction? Is this correct?132Views0likes3CommentsExternal Accessbto “Allow only specific domains” How does this affect meeting participant identity?
Hi everyone, We have recently changed our Microsoft Teams External Access setting from: “Block only specific external domains” to “Allow only specific external domains.” This means only explicitly approved domains are allowed for 1:1 chat, calling, and federation. I would like clarification regarding how this impacts Teams meetings. Scenario: If a user from a domain that is not on the allowed list is invited to a Teams meeting: If they join the meeting while signed into their work/school Teams account, will they still appear with their authenticated name (e.g., Name (External))? Or will they appear as Anonymous because their domain is not permitted under External Access? My understanding is that External Access (federation) controls chat and calling, but meeting identity is governed separately by meeting policies and authentication status. Can someone confirm if this is correct? Thank you in advance for your guidance.46Views0likes0CommentsAll Teams Bots Not Working At All
This morning all of a sudden all our Teams bots stopped working. These are bots built using bot framework running on Azure Bot Teams Channel. Is this related to the current Teams API issue we talking about? All of a sudden all our client and test bots stopped working. But the Web Channel is working as expected. Only the teams channel. We even checked with ngrok and its not even hitting the service. We checked the app registrations and their credentials as well to ensure not issues there too. Completely lost whats happening. Help?179Views0likes2CommentsAdd Teams Chat Member API call inexplicably Failing
I have tried every possible permutation of this API call that I can imagine. Nothing works. I already started a thread on this, but now it appears to be glitched and I can no longer reply to message sin that thread for some reason. What can I do to contact Microsoft Support and speak directly to their API team? The responses I have gotten all appear to be AI generated and NONE ARE CORRECT. I really need help, from a human, that actually might understand what's going on here. Please help. "#microsoft.graph.aadUserConversationMember' for 'odata.type' is not valid for this operation." <- I am receiving this error despite the fact that we already have several users in this channel with that same type. This API call is intended to invite a user to an existing group chat. This should really be a very simple thing. 1. ALL users in the group chat already have type = '#microsoft.graph.aadUserConversationMember' so the error message doesn't even make sense. 2. This IS a Group chat. NOT a channel. NOT a one on one chat. 3. The Inviter has permission to invite users to this groupchat through the frontend. (and in fact can do so using the frontend.) Why is this API call failing? I have tried scrubbing the API call of special characters, I have tried using the beta endpoint, I have tried several different formats for the input. ERROR: {"error":{"code":"BadRequest","message":"The provided '#microsoft.graph.aadUserConversationMember' for 'odata.type' is not valid for this operation.","innerError":{"date":"2026-02-10T19:11:28","request-id":"XXXXX","client-request-id":"XXXXXX"}}} POST URL: https://graph.microsoft.com/v1.0/chats/IDHERE/members BODY: { "chatType": "group", "\u0040odata.type": "#microsoft.graph.aadUserConversationMember", "user\u0040odata.bind": "https://graph.microsoft.com/v1.0/users/IDHERE", "roles": [] }206Views1like4CommentsIssue with Teams 'Add a User to Group Chat' API call?
I am getting a very strange error when trying to add a new user to an existing group chat using a GraphQL call. I have looked through the documentation, asked AI, and even contacted Microsoft support and no one can seem to explain why this API call is failing. Below is the API call that I am making. I can find no reason that I should be receiving the error message '#microsoft.graph.aadUserConversationMember' To get the basic questions out of the way.... Yes, the account making the API call DOES have permission to add users to the channel (and can do so using the frontend as normal.) Yes, the thread in question is a group chat, so adding members to that chat should be a valid command. Yes, ALL members in the group chat currently have the type '#microsoft.graph.aadUserConversationMember', so it is definitely a valid type for users in this channel. Yes, I have tried both the beta and stable channel; each gives the same error message. Yes, the invited user is internal to our organization, and is a valid target for the invite (invites work through frontend as well.) No, I cannot use the 'add member to channel' endpoint, because the chat is a group chat, not a channel. I can only assume, at this point, that the error message is a red herring and there's something else wrong with my API call?Why am I receiving this error message when trying to add a member to a pre-existing group chat? Thanks in advance for any assistance. POST to URL: https://graph.microsoft.com/beta/chats/[[THREAD_ID]]@thread.v2/members BODY: { "@odXXX.type": "#microsoft.graph.aadUserConversationMember", "roles": [], "email address removed for privacy reasons": "https://graph.microsoft.com/v1.0/users/[[USER_ID]]" } ERROR MESSAGE: {"error":{"code":"BadRequest","message":"The provided '#microsoft.graph.aadUserConversationMember' for 'odXXX.type' is not valid for this operation.","innerError":{"date":"2026-01-29T18:10:32","request-id":"<PII:moderator removed>","client-request-id":"<PII:moderator removed>"}}}273Views0likes8Comments