Sole Global Administrator locked out — no working MFA method — need account recovery
I'm the sole Global Administrator of my Microsoft Entra ID tenant and I'm completely locked out due to losing access to my MFA device, with no other admin and no working alternate verification method. Account details: - User (UPN): email address removed for privacy reasons - Custom verified domain: apip.dk - Tenant ID: can be provided - Azure Subscription ID: can be provided What happened: My phone (with Microsoft Authenticator installed — my only registered MFA method) was destroyed. I know my password and secondary email, but: - Phone-call verification during sign-in does not connect. - I have a FIDO2 security key, but it is not currently enabled/registered as a sign-in method on this account. - There is no other Global Administrator in this tenant and no other active session I can use to self-recover. What I need: An MFA/authentication-method reset on my account so I can sign back in and register a new MFA method, or guidance on an alternative recovery path. Proof of ownership I can provide: - I own the custom domain apip.dk and can add/modify a DNS TXT (or CNAME) record to verify tenant ownership. - I can provide billing details for the subscription (card on file, recent invoice amounts, billing address) if needed for verification. Additional context: I recently updated the payment method on this subscription, so I'm concerned about a billing failure at the next payment date while this recovery is pending — I'd appreciate the account being flagged so it isn't suspended during this process. Please let me know what verification steps you need from me to proceed. Thank you, Andreas
Microsoft Teams transcription language settings
Hi! With a Microsoft 365 Business Premium license and a Copilot license, I can use transcription during a Teams meeting by setting the spoken language to Auto Detect. However, the transcription is sometimes inaccurate. Is there a way to limit the language detection scope? For example, is it possible that I select only English and Chinese, and Auto Detect is restricted to those two languages instead of also attempting to detect languages such as Spanish or French ?
Meeting setup in teams Channel is not allowing me to update the Agenda and send updates
I am interested to understand why when I have setup a meeting from A channel I am not able to change the invitation to all the team members. When I go into teams Calendar ,. I update the agenda description, the send updates at the top right view shows up when I do the changes , however , When I click it , the changes don't take effect.
Management of unsupported WFH Teams-certified desk phones
Hello, I'm looking for best practice or suggestions on management of unsupported WFH Teams-certified desk phones for company with Microsoft enterprise E3 and E5 licensed users. We're a Microsoft shop with Teams for messaging, but not for desk phones. So far, we've had only one employee buy their own Yealink Teams-certified desk phone for WFH use. It showed up as an incident in our MTR Pro Management portal for Account management Sign in (Teams) and we found out it was for a personal Yealink Teams-certified desk phone they setup and logged into at home. I asked multiple IT groups at the company I work for, and this is the answer they gave me "This device was allowed to enroll into Intune/Entra/MTR Pro portal because the user is a user in our Microsoft Tenant. The Android AOSP enrollment does not have any method of limiting what devices are allowed to enroll or of identifying that it is either personal or corporate. I was unable to find any Microsoft documentation that would have prevented this from occurring. If another user finds a used Teams Room device at a garage sale and thinks it would be cool to have one at home, the same thing will happen again." What are our options to manage unsupported Teams-certified desk phones in our environment? TIA
Seperate retention times for meeting recording and transcript?
Dear all, as a user (not an admin) I was told from IT, that the global data retention time for recordings and transcripts is set to 60 days and that they cannot change it separately. I'm using the transcipt with Copilot now for every meeting but as recordings and transcripts are deleted after 60 days, Copilot completely loses his purpose, because it cannot access transcripts older than 60 days. Is there a way that you can set different retention times for recordings and transcripts? Best, ChristianTeams calls reporting as potentially scams incorrectly
Hey Teams Community, In the past 5 days I am seeing callers from external tenants that are trusted and in mto showing as suspected scam callers when they call me. They see.me as a suspected scam also when I call. These tenants are all trusted and most of them are.members of the same MTO. This only started happening in the last 7 days. What is causing this? Does anybody else see this happening recently with a similar setup?Teams PowerShell no longer works on MacOS - Windows only dependency after 7.9.0
Since MicrosoftTeams 7.9.0, Connect-MicrosoftTeams with the default interactive sign-in fails on macOS before any sign-in prompt appears. It throws System.DllNotFoundException: Unable to load shared library 'kernel32.dll'. Version 7.8.0 connects without error on the same machine. The current release, 8.0.0, has the same problem. Environment macOS 27.0.1 on Apple silicon (Arm64) PowerShell 7.6.2 on .NET 10.0.8 MicrosoftTeams 7.9.0 and 8.0.0 fail; 7.8.0 works Steps to reproduce Install-Module MicrosoftTeams -RequiredVersion 8.0.0 -Scope CurrentUser Import-Module MicrosoftTeams -RequiredVersion 8.0.0 Connect-MicrosoftTeams Expected result A browser sign-in opens and the session connects, as it does with 7.8.0. Actual result No sign-in prompt appears. The command fails straight away: System.DllNotFoundException: Unable to load shared library 'kernel32.dll' or one of its dependencies. at Microsoft.TeamsCmdlets.Powershell.Connect.TeamsPowerShellSession.GetConsoleWindow() at Microsoft.TeamsCmdlets.Powershell.Connect.TeamsPowerShellSession.GetConsoleWindow() at Microsoft.TeamsCmdlets.Powershell.Connect.TeamsPowerShellSession.GetConsoleOrTerminalWindow() at Microsoft.Identity.Client.PublicClientApplicationBuilder.<>c__DisplayClass12_0.<WithParentActivityOrWindow>b__0() at Microsoft.Identity.Client.AcquireTokenInteractiveParameterBuilder.WithParentActivityOrWindowFunc(Func`1 parentActivityOrWindowFunc) at Microsoft.Identity.Client.PublicClientApplication.AcquireTokenInteractive(IEnumerable`1 scopes) at Microsoft.TeamsCmdlets.Powershell.Connect.TokenProvider.MsalTokenProvider.GetAccessTokenInteractive(ModuleConfiguration config, AzureAccount azAccount, IEnumerable`1 scopes) at Microsoft.TeamsCmdlets.Powershell.Connect.AuthenticationFactory.Authenticate(AzureAccount account, AzureEnvironment environment, String tenantId, SecureString password, AuthenticationFlow authFlow, String resource, IEnumerable`1 scopes, String clientAppId) at Microsoft.TeamsCmdlets.Powershell.Connect.RMProfileClient.AcquireAccessToken(AzureAccount account, AzureEnvironment environment, String tenantId, SecureString password, AuthenticationFlow authFlow) at Microsoft.TeamsCmdlets.Powershell.Connect.RMProfileClient.Login(AzureAccount account, AzureEnvironment environment, String tenantId, SecureString password, AuthenticationFlow authFlow) at Microsoft.TeamsCmdlets.Powershell.Connect.ConnectMicrosoftTeams.ProcessRecord() The full exception message also lists every path .NET tried for kernel32.dll.dylib, libkernel32.dll and so on, all "no such file". Cause TeamsPowerShellSession.GetConsoleOrTerminalWindow() calls the Windows GetConsoleWindow function through [DllImport("kernel32.dll")]. The module passes it to MSAL as the parent-window callback (PublicClientApplicationBuilder.WithParentActivityOrWindow), and MSAL calls that callback inside AcquireTokenInteractive. macOS has no kernel32.dll, so the call throws before sign-in starts. Comparing Microsoft.TeamsCmdlets.PowerShell.Connect.dll across versions: 7.8.0: only the Integrated Windows Authentication path, which runs only on Windows, sets this callback. 7.9.0 and 8.0.0: AzureSessionProvider also sets it when it builds the client application, and that client is used for interactive sign-in on every platform. A fix would be to set the callback only on Windows, or have GetConsoleOrTerminalWindow() return IntPtr.Zero on other platforms. Linux has no kernel32.dll either, so I'd expect interactive sign-in to fail there too, but I haven't tested it. Workarounds Stay on 7.8.0: Install-Module MicrosoftTeams -RequiredVersion 7.8.0 -Scope CurrentUser Import-Module MicrosoftTeams -RequiredVersion 7.8.0 Use device code sign-in. Connect-MicrosoftTeams -UseDeviceAuthentication doesn't call GetConsoleWindow, and on 8.0.0 it gets to the device code prompt without this error. I found this while testing Maester (maester.dev), which calls Connect-MicrosoftTeams from Connect-Maester -Service Teams and -Service All.Unable to access Teams from a PC (only mobile access)
We have a user who can't access Teams on PC, but it works as usual on mobile (however, no connections to Outlook for Teams or the ability to create Teams meetings). Have tested several different PC’s as well as app and browser, none of them work. The problem is that the user cannot find the primary organization when logging in to Teams and it only shows guest organizations (which cannot be connected to either). Below is the answer I got when I made a diagnosis of the login problems. I have found that this "guest account" is Microsoft.com, but that does not remove the fact that the primary organization does not show up at all. Do not know if anyone has seen this before or knows what to do. So all kinds of info are helpful because I am completely out of ideas. What identifies the right external organization User: Name (email address removed for privacy reasons) App: Microsoft Teams Type of access: B2B collaboration Error code: 500571 Error: Guest account is disabled External target tenant: f8cdef31-a31e-4b4a-93e4-5f571e91255a Correlation-ID: d7c0c004-ed20-4cd5-a056-7ce0d7f0ae24 This means that it is the organization that owns the tenant ID f8cdef31-a31e-4b4a-93e4-5f571e91255a that should be contacted. If you have several guest organizations associated with you, there is no need to guess in this case — the failed event points out exactly which external tenant received the request. Practical way to find which organization it is Search your documentation or previous invitations by tenant ID f8cdef31-a31e-4b4a-93e4-5f571e91255a. Ask User to check which organization he was trying to switch to in Teams just when the error occurred. If you have multiple external partners with similar names, match the tenant ID to the partner you have B2B collaboration with. Please send the correlation ID and time 2026-09-09 10:43 UTC to the external administrator so that they can find the same event at their place. Conclusion You need to contact the external organization that corresponds to the tenant ID f8cdef31-a31e-4b4a-93e4-5f571e91255a and ask them to check Users guest account. This is where the account appears to be disabled.How to automatically record all Teams meetings?
I have subscribed to a Teams Premium trial and added the license to a user's account. As global admin, I'm trying to enable automatic recording on ALL Teams meetings for that user. I don't want the user to need to remember to record meetings. In the Teams Admin Center, I open the Global (org-wide default) meeting policy, but there is no option here to automatically record all meetings. Instead, the only option is to enable optional recording, but users still have to manually start recording or enable recording before the meeting starts. If the user forgets to select one of these options, the meeting is not recorded. In the Teams Admin Center, I have created a custom meeting template called 'Coaching'. There is an option called 'Record meetings automatically' with a toggle. That option is disabled. When I hover over it, it says, 'Locked by another option's default value setting'. There is no hint or documentation about which other option is conflicting with the 'Record meetings automatically' option. How do I record all meetings automatically for a user? It seems so simple in Zoom!
