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SunnyDVDB's avatar
SunnyDVDB
Copper Contributor
Nov 07, 2024

Teams Email/Conversations

Hi. Recently, 3 weeks or so ago, we lost the ability to access Team email boxes from Conversations in SharePoint. In the past, we were able to open the email box from conversations but now when we do so, we are redirected to our own OWA mailbox and then to Groups. The Teams M365 Groups don't show up in that view. The only Groups that show up are O365 Groups or O365 Groups that were converted to Teams. We are extremely frustrated because we use these inboxes to receive emails from guests and other external users and it is impeding progress amongst our teams. Is anyone else experiencing this? We have a ticket open with MS but so far have not reached a resolution. Thanks!

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  • VasilMichev's avatar
    VasilMichev
    MVP
    Nov 07, 2024

    Teams-enabled Groups are by default inaccessible in Outlook/OWA, you have to edit their properties to make them appear. If you have admin privileges, run the following cmdlet to confirm the team/group is "hidden":

    Get-UnifiedGroup TeamName | select HiddenFromExchangeClientsEnabled

    and the following to update it:

    Get-UnifiedGroup TeamName | Set-UnifiedGroup -HiddenFromExchangeClientsEnabled:$false

     

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