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MFA alerts for when a alternative phone number is added
Hi, i need to be able to find a way when someones adds a alternative phone number to MFA it sends an alert via email that would go into a shared mailbox but haven't been able to find a way to get the MFA alerts for alternative phone numbers. can someone help please?GHOST1145Jan 05, 2026Copper Contributor452Views2likes1CommentSharepoint Llibrary to more than 1,000 devices
Hi All, I've been messing around with Sharepoint Libraries, and I have deployed SharePoint for small environments. Will the SharePoint Sync be a good option for large library sets, and more then 1000 deices? I want to ensure a good sync experience to the end users and Im worry about the large library sets.OMartinez1415Jan 04, 2026Copper Contributor174Views0likes1CommentNew Teams Crash After Sharing Screen
Only 1 user on a Surface Pro that recently has a Teams crash after sharing the screen. It shuts down the application and boots them from the meeting. Teams version 24193.1805.3040.8975. The laptop was imaged and it is still occurring. Working with Microsoft Support and they haven't been able to help. Device crashes with no other equipment plugged in. Any help is appreciated.ITT1565Jan 03, 2026Copper Contributor235Views0likes1CommentNew Office365 SB licenses for an existing contract
I have an active ESD MS Office 365 Buisness license plan of 35. Now we need to buy additional 5 ESD MS Office 365 Buisness Standard licenses. There is an option to add licenses in the Panel, but will it increase my total from 35 licenses to 40? Will it just change to the 5 available licenses?Krzysztof_01Jan 02, 2026Copper Contributor75Views0likes1CommentMicrosoft 365 admin center support
I am extremely disappointed with the customer support experience associated with Microsoft 365 Business. As a business customer, I expected a reliable support system. Unfortunately, the reality has been the opposite, and I feel compelled to caution others to carefully consider their options before committing their hard-earned money to a Microsoft 365 business subscription. After purchasing Microsoft Business licenses and transitioning my services from GoDaddy to Microsoft, I lost access to my global admin credentials. This should be a straightforward issue for support to resolve, yet it has turned into a prolonged and frustrating ordeal. For the past two weeks, I have been trying to obtain assistance without success. I contacted Microsoft support over ten days ago and received a ticket, with the assurance that someone would contact me within 24 hours. No one has reached out to me—not in 24 hours, and not in the ten days since. I attempted to escalate the issue, but even then, no meaningful support was provided. This level of customer service is unacceptable for any business solution, especially one that organizations rely on for critical operations. It is unreasonable to expect customers to run their businesses effectively without access to timely and competent support. At this point, I am requesting a refund for the service that has not been delivered, and I strongly urge Microsoft to address the shortcomings in its support system. The support I received from GoDaddy in the past was significantly better. I hope no other business has to experience this level of frustration, and I sincerely urge Microsoft to acknowledge and fix these issues.AbyssiniaJan 01, 2026Copper Contributor89Views1like3CommentsRegarding Microsoft Support for Partners
Hi Everyone, As per our review of Microsoft documentation for Advanced Support for Partners (ASfP) and Partner Support (PSfP), Microsoft has introduced changes to the support coverage. Going forward, partners can create a maximum of 20 support requests under ASfP and 30 support requests under PSfP. Additionally, there is no option to purchase additional support requests beyond these limits. Any Suggestion or thoughts on the same. Thanksharpreet-singh-himJan 01, 2026Copper Contributor19Views0likes0Commentstenant completely unreachable after update PLAID number on partner portal
Hi, i'm a reseller in Italy. I have a partnership with a local distributor to resell Office 365 product from many years. On the license side (my panel at vendor) i see my license available yet, like other customers. In these days we have changed the PLAID as requested to enable again our partnership. I've opened the ticket as suggested and after that we have lost completeley the access with any admin of our domain (@noorduffici.com and onmicrosoft.com) I can't login even in the partner portal of microsoft that reply with ( the mail doesn't exists) I've tried to call any number of support but anytime I go on with a virtual caller without a solution . Someone could hel about this issue ? The domain is not corrupted because i've access and i change the MX record to work temporaly with mail NOT microsoft.Roberto_NoordDec 29, 2025Copper Contributor52Views0likes1CommentUsable Video Format for Microsoft Support?
I swear the ineptitude of Microsoft support knows no bounds. You give us the option to upload a video, but the format for which the WINDOWS OS's SNIPPET TOOL USES AS WELL AS CIipChamp that is referenced as a program to edit with FROM THE SNIPPING TOOL (which this forum WOULDN'T even allow me to have as a word here...) uses MP4 BUT MP4 IS NOT ALLOWED... I mean seriously who is in charge of this madness!? They should be ejected into the sun for this sort of stupidity, and then the tool tip gives you 0 information as well as the error. So freaking annoying and stupid.DBR14Dec 24, 2025Iron Contributor356Views1like1CommentProblem 2fa authenticator
Hello, I am the Microsoft 365 administrator. I have encountered a problem: I changed my phone and forgot to enable the 2FA feature in the Authenticator on the new phone. Now, I can't access my admin page. Is there a solution to this? Please help me.Abdel1996Dec 10, 2025Copper Contributor414Views0likes2CommentsChanging the default @onmicrosoft domain
We recently have started to use sharepoint and noticed that the domain is our old business name. It is using the @onmicrosoft.com domain. Is there a way to change the domain that was created when we made the O365 account? The main reason this is wanted is because our sharepoint sites will show the old company name, that was used to signup for O365, and not the new domain that we added. If we share out a sharepoint site or folder to a client, having the new company name would be better. Anyone have any thoughts on a way to change this, besides creating a new O365 account?Kendall FoslerDec 01, 2025Copper Contributor35KViews0likes7Comments
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