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People Skills Not Enabling – Possibly Due to Tenant Being Marked as “EDU”
Hi everyone, We’re trying to roll out People Skills across our organisation, but the feature never becomes active in our Microsoft 365 tenant. After a lot of investigation, it looks increasingly likely that the root cause is that our tenant is classified as an Education (EDU) tenant. Which is correct, we are a mixed tenant accurately so for licensed purposes, but Education tenants don't get People Skills. Service plans updated and all initially looked out just no configuration appeared. Anyone else having issues with People Skills? MC1060842 – (Updated) Microsoft 365 Copilot: People Skills will be available starting in May MC1060845 – New Service Plan: People Skills Announcing People Skills general availability and new Skills agent | Microsoft Community HubZemDeJan 30, 2026Copper Contributor16Views0likes0CommentsIntegrated Apps & Central Deployment Fails
Issue with Integrated App and/or Central Deployment of add-ins ending with errors. After trying several different apps, for Excel or Word the process ends with a different error depending on which method is used. Integrated Apps, ends with a Failed Central Deployment, ends with “This operation was unsuccessful - reasons may include: Learn more about eligibility requirements.” We are trying to deploy the web version of the app All users have a Business Premium license all prerequisites appear to be fine tried 3-4 different apps using both methods, Integrated apps & Central Deployment (Add-in) using Global Admin account to deploy Tried setting everyone, dif individuals all fail We are trying to deploy an add-in for Excel web app, any assistance would be appreciated.SA-KRPJan 29, 2026Copper Contributor1.3KViews0likes4CommentsDistribution List & Security Group
I need a group that is a distribution list (so we can send emails to members of the group) & a security group (so I can assign the group to intune policies). How do I accomplish this? I don't want to just create the security group as our memebers don't like to go to groups in Outlook to check for email, they rather have it in their inbox... TIA, JJuJuBJan 29, 2026Copper Contributor56Views0likes2CommentsAudit Log, what is TokenIssuedAtTime?
I used audit log to search user delete MS Teams files, by using Recycled File and Recycled Folder, I got the log file. Why the TokenIssuedAtTime and the CreationTime are so much different? Below is one of the log record {"AppAccessContext":{"AADSessionId":"8f382a1d-b233-425c-92f4-3cf9ed395c9e","CorrelationId":"ae68fba0-40db-2000-ce07-a7bde7727c3f","TokenIssuedAtTime":"2023-12-23T00:47:57","UniqueTokenId":"U4m5SFCmckOiN_QLrysqAQ"},"CreationTime":"2023-12-26T04:24:52","Id":"7a3dc23c-2699-485b-0a87-08dc05ca9b40","Operation":"FolderRecycled","OrganizationId":"7cf9c29c-c6af-4790-b98b-4eff7637f9be","RecordType":6,"UserKey":"i:0h.f|membership|email address removed for privacy reasons","UserType":0,"Version":1,"Workload":"SharePoint","ClientIP":"2001:d08:e2:58d:61cb:e4bc:c451:aef9","UserId":"email address removed for privacy reasons","AuthenticationType":"FormsCookieAuth","BrowserName":"","BrowserVersion":"","CorrelationId":"ae68fba0-40db-2000-ce07-a7bde7727c3f","EventSource":"SharePoint","IsManagedDevice":false,"ItemType":"Folder","ListId":"33880cd7-1db1-450f-9cd0-5c437c0ccaee","ListItemUniqueId":"184cd92b-40cf-4fa1-82aa-ad5fa61a2a05","Platform":"WinDesktop","Site":"f1bb631d-8ff4-4411-b49f-066e20be905c","UserAgent":"Microsoft SkyDriveSync 23.246.1127.0002 ship; Windows NT 10.0 (19045)","WebId":"aa607282-8b47-47d1-938b-c0cde8e2d87d","DeviceDisplayName":"2a01:111:2055:202:4701:ee31:fe3f:156","CrossScopeSyncDelete":false,"HighPriorityMediaProcessing":false,"SharingType":"","SourceFileExtension":"","SiteUrl":"https://mysharepoint.sharepoint.com/sites/mysite/","SourceRelativeUrl":"Shared Documents/test/MyFolder","SourceFileName":"Quotation","ObjectId":"https://mysharepoint.sharepoint.com/sites/mysite/Shared Documents/test/MyFolder/Test1"}JacksonT33Jan 23, 2026Copper Contributor952Views0likes1CommentMFA alerts for when a alternative phone number is added
Hi, i need to be able to find a way when someones adds a alternative phone number to MFA it sends an alert via email that would go into a shared mailbox but haven't been able to find a way to get the MFA alerts for alternative phone numbers. can someone help please?GHOST1145Jan 05, 2026Copper Contributor490Views2likes1CommentSharepoint Llibrary to more than 1,000 devices
Hi All, I've been messing around with Sharepoint Libraries, and I have deployed SharePoint for small environments. Will the SharePoint Sync be a good option for large library sets, and more then 1000 deices? I want to ensure a good sync experience to the end users and Im worry about the large library sets.OMartinez1415Jan 04, 2026Copper Contributor197Views0likes1CommentNew Teams Crash After Sharing Screen
Only 1 user on a Surface Pro that recently has a Teams crash after sharing the screen. It shuts down the application and boots them from the meeting. Teams version 24193.1805.3040.8975. The laptop was imaged and it is still occurring. Working with Microsoft Support and they haven't been able to help. Device crashes with no other equipment plugged in. Any help is appreciated.ITT1565Jan 03, 2026Copper Contributor251Views0likes1CommentNew Office365 SB licenses for an existing contract
I have an active ESD MS Office 365 Buisness license plan of 35. Now we need to buy additional 5 ESD MS Office 365 Buisness Standard licenses. There is an option to add licenses in the Panel, but will it increase my total from 35 licenses to 40? Will it just change to the 5 available licenses?Krzysztof_01Jan 02, 2026Copper Contributor86Views0likes1CommentMicrosoft 365 admin center support
I am extremely disappointed with the customer support experience associated with Microsoft 365 Business. As a business customer, I expected a reliable support system. Unfortunately, the reality has been the opposite, and I feel compelled to caution others to carefully consider their options before committing their hard-earned money to a Microsoft 365 business subscription. After purchasing Microsoft Business licenses and transitioning my services from GoDaddy to Microsoft, I lost access to my global admin credentials. This should be a straightforward issue for support to resolve, yet it has turned into a prolonged and frustrating ordeal. For the past two weeks, I have been trying to obtain assistance without success. I contacted Microsoft support over ten days ago and received a ticket, with the assurance that someone would contact me within 24 hours. No one has reached out to me—not in 24 hours, and not in the ten days since. I attempted to escalate the issue, but even then, no meaningful support was provided. This level of customer service is unacceptable for any business solution, especially one that organizations rely on for critical operations. It is unreasonable to expect customers to run their businesses effectively without access to timely and competent support. At this point, I am requesting a refund for the service that has not been delivered, and I strongly urge Microsoft to address the shortcomings in its support system. The support I received from GoDaddy in the past was significantly better. I hope no other business has to experience this level of frustration, and I sincerely urge Microsoft to acknowledge and fix these issues.AbyssiniaJan 01, 2026Copper Contributor128Views1like3CommentsRegarding Microsoft Support for Partners
Hi Everyone, As per our review of Microsoft documentation for Advanced Support for Partners (ASfP) and Partner Support (PSfP), Microsoft has introduced changes to the support coverage. Going forward, partners can create a maximum of 20 support requests under ASfP and 30 support requests under PSfP. Additionally, there is no option to purchase additional support requests beyond these limits. Any Suggestion or thoughts on the same. Thanksharpreet-singh-himJan 01, 2026Copper Contributor52Views0likes0Comments
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