Authentication
20 TopicsCant access admin panel
Hi Everyone, I have done something really silly and I don't mind if I get a laugh or two, I have locked myself out of our two admin accounts due to both had 2FA on and the phone that the notifications went to sadly has been reformated without the person checking with me first, I have an E5 Licence but without being able to access the admin page I can't access support to get this resolved 😞 - I'm kind of stuck and at the moment even though we only have a few licenses (mix of E5and F3) Feeling really silly about this but if anyone has an idea of how I can resolve this I would be really grateful Joe839Views0likes3CommentsNot able to logon office 365 account or change it
If I want to logon to my Office 365 account I have to enter my emailaddress. Its is an @.onmicrosoft.com account. Entering password is ok, but then I am have to verify my phone number. The last two digits are shown, but clicking on this phone number I am getting an error like: 399287. There is no way of resetting this. I already contacted helpdesk but they cannot solve this problem. I have a bussniess account and I need some help about this. Every time I want to reset or want to make a change the account I am stuck in this error screen (endless loop). Please help me.135Views0likes3CommentsAdding Outlook add-ins and permissions
Wonderoig if someone can answer a question for me. I'll use the process in this link as context https://help.draftable.com/hc/en-us/articles/46382047949977-Configuring-Redline-in-Email-Outlook-with-Draftable In short when adding an Outlook Addin and selecting a group to assign the add-in too and the accepting the permission requests does this: Apply the permissions to ONLY those nominated users' mailboxes; or Applies the permissions to ALL mailboxes and applies "security" by limiting the users who can see the add-in I assume it does one of the two. Any ideas?86Views0likes2CommentsInterface Views in Microsoft 365 Admin Center
1. Simplified View Purpose: Designed for small businesses or organizations with limited IT resources. Features: Streamlined dashboard with essential tasks like user management, license assignment, and password resets. Minimal configuration options to reduce complexity. Quick access to support and basic service health info. Use Case: Ideal for admins who need to perform routine tasks without diving into advanced settings. 2. Dashboard View (Advanced View) Purpose: Tailored for medium to large enterprises with complex IT environments. Features: Full access to all admin centers (Exchange, SharePoint, Teams, etc.). Advanced analytics, reporting, and configuration tools. Role-based access control and security management. Customizable widgets and navigation for personalized workflows. Use Case: Suitable for IT teams managing multiple services, users, and compliance requirements. Customization Needs Are there specific tasks we perform frequently that can be automated in the dashboard?226Views0likes2CommentsLost mfa global admin can not login, no break glass account
No partner or another global admin or break glass account. Yes I know thats a mistake but just need mfa reset for the global admin account. Hi. I have been calling ms support for multiple days, on hold for hours at a time. I know the story about getting hold of the data protection team and there hold times. I can't login to my tenant to open a case since I lost my mfa, changed phones and the restore is not working. Already tried sspr and thats not working either, my backup email is not getting the pin. Anyone as MS that can help open a case vs being on hold for days at a time. txs M100Views0likes1CommentDMarc Issues
I am using Microsoft 365 Business emali (Exchange) online. I have created the following TXT record for _dmarc: v=DMARC1; p=quarantine; pct=100; rua=mailto:email address removed for privacy reasons; ruf=email address removed for privacy reasons I keep on receiving reports that there are failures with my Dmarc record. Any idea how to fix this? Sample XML error report below: <?xml version="1.0"?> <feedback xmlns:xsd="http://www.w3.org/2001/XMLSchema" xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance"> <version>1.0</version> <report_metadata> <org_name>Enterprise Outlook</org_name> <email>email address removed for privacy reasons</email> <report_id>640f326a62f640e4815e84e6f0020d9c</report_id> <date_range> <begin>1730764800</begin> <end>1730851200</end> </date_range> </report_metadata> <policy_published> <domain>z.com</domain> <adkim>r</adkim> <aspf>r</aspf> <p>none</p> <sp>none</sp> <pct>100</pct> <fo>0</fo> </policy_published> <record> <row> <source_ip>40.107.96.92</source_ip> <count>1</count> <policy_evaluated> <disposition>none</disposition> <dkim>fail</dkim> <spf>fail</spf> </policy_evaluated> </row> <identifiers> <envelope_to>b.net</envelope_to> <envelope_from>z.com</envelope_from> <header_from>z.com</header_from> </identifiers> <auth_results> Thanks!!!!Solved259Views0likes3CommentsPartner Center MPN ID
I was trying to access the solutions designation center on the partner center dashboard but got the following error: I have read the how to guides to gain the Microsoft Partner Network ID but could not find that in the partner center dashboard. Thanks & Regards Siddhartha Sharma758Views0likes4CommentsMFA alerts for when a alternative phone number is added
Hi, i need to be able to find a way when someones adds a alternative phone number to MFA it sends an alert via email that would go into a shared mailbox but haven't been able to find a way to get the MFA alerts for alternative phone numbers. can someone help please?422Views2likes0CommentsStuck on "More Information Required" - Office365
I have an Office365 professional account that I recently purchased with my domain on GoDaddy a couple of days ago When I log in I get stuck on the "More Information Required" screen without any skip button - occurs on Mac, iPad and iPhone on Safari, Chrome, Authenticator and the Outlook app on Mac and iOS I've cleared the cache and tried reloading and restarting all my apps - all to no avail917Views0likes2Comments