Forum Discussion
JoeRNZ
Aug 23, 2022Copper Contributor
Cant access admin panel
Hi Everyone,
I have done something really silly and I don't mind if I get a laugh or two,
I have locked myself out of our two admin accounts due to both had 2FA on and the phone that the notifications went to sadly has been reformated without the person checking with me first,
I have an E5 Licence but without being able to access the admin page I can't access support to get this resolved 😞 - I'm kind of stuck and at the moment even though we only have a few licenses (mix of E5and F3)
Feeling really silly about this but if anyone has an idea of how I can resolve this I would be really grateful
Joe
JoeRNZ
Did you setup alternative email address and a mobile phone number for those accounts?If not and we are the only person to keep the admin, you need to contact Microsoft support