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External people can't open files with Sensitivity Label encryption.
Question: What are the best practices for ensuring external users can open files encrypted with Sensitivity Labels? Hi all. I've been investigating proper setup of sensitivity labels in Purview, and the impact on user experience. The prerequisites are simple enough, creating and configuring the labels reasonably straightforward, and publishing them is a breeze. But using them appears to be a different matter! Everything is fine for labels that don't apply encryption (control access) or when used internally. However, the problems come when labels do apply encryption and information is sent externally. The result is that we apply a label to a document, attach that document to an email, and send it externally - and the recipient says they can't open it and they get an error that their email address is not in our directory. This is because due to the encryption, the external user needs to authenticate back to our tenant, and if they're not in our tenant they obviously can't do this so the files won't open. So, back to the question above. What's the easiest / most secure / best way to add any user we might share encrypted content with to our tenant. As I see it we have the following options: Users have to request Admins add the user as a Guest in our tenant before they send the content. Let's face it, they'll not do this and/or get frustrated. Users share encrypted content directly from SharePoint / OneDrive, rather than attaching it to emails (as that would automatically add the external person as a Guest in the tenant). This will be fine in some circumstances, but won't always be appropriate (when you want to send them a point-in-time version of a doc). With good SharePoint setup, site Owners would also have to approve the share before it gets sent which could delay things. Admins add all possible domains that encrypted content might be shared with to Entra B2B Direct Connect (so the external recipient doesn't have to be our tenant). This may not be practical as you often don't know who you'll need to share with and we work with hundreds of organisations. The bigger gotcha is that the external organisation would also have to configure Entra B2B Direct Connect. Admins default Entra B2B Direct Connect to 'Allow All'. This opens up a significant attack surface and also still requires any external organisation to configure Entra B2B Direct Connect as well. I really want to make this work, but it need to be as simple as possible for the end users sharing sensitive or confidential content. And all of the above options seem to have significant down-sides. I'm really hoping someone who uses Sensitivity Labels on a day-to-day basis can provide some help or advice to share their experiences. Thanks, Oz.Troubleshooting Common Issues in SharePoint Online
SharePoint Online, part of Microsoft 365, is a powerful collaboration tool that helps organizations manage documents, workflows, and content across teams. However, like any platform, SharePoint Online can occasionally run into problems. Below are some common issues users face and troubleshooting tips to resolve them quickly. https://dellenny.com/troubleshooting-common-issues-in-sharepoint-online/
Windows Sound Problem
Hello, I am using windows sound control now but have a lot of problems. I am using Steinberg UR24C and Focusrite as soundcards. I have three speaker systems connected, one for my computer, one for music production and one for home cinema Windows detect these but most of them gives no sound when selected. I therefor am lookiing for a replacement of windows sound control. Any who have similar problems and can hint me for a good replacement program? Regards, BernhardEntra Agents are Promising but Could do More
Microsoft's Alex Simons came to the TEC 2025 conference to talk about the future of Entra ID, a lot of which hangs on the use of AI in components like the Entra agents that are now in preview. The idea of using agents to relieve hard-pressed human administrators is great, but only if those agents do more than a skilled human administrator can do, and that's not the case so far. https://practical365.com/entra-agents-could-do-more/
Office 365 Problems
Hello everyone, I have been experiencing the following problem since today: As soon as I try to open Excel, Word, Outlook, etc., they close again immediately. Online repair and reinstallation did not improve the situation. Some of my colleagues are experiencing the same problem. Background: We roll out updates at intervals. The users who were in the first interval are experiencing these problems. The update interval has been stopped, but unfortunately I can no longer undo the update. The following version is displayed: Version 2509 Build 16.0.19231.20138. The computers are running Windows 11 with the 24H2 update. Does anyone have the same problem or know a solution? Thanks in advance.Maintaining Productivity During Hybrid or Phased Rollouts in Microsoft 365
Rolling out Microsoft 365 (M365) in phases—or running a hybrid setup where cloud and on-premises environments coexist—can help organizations manage risk, budget, and change effectively. However, without proper planning, these transitions can easily disrupt productivity. The good news: with the right approach, your workforce can stay connected, collaborative, and efficient throughout the rollout journey. In this post, we’ll explore how to maintain productivity during hybrid or phased rollouts in Microsoft 365, focusing on practical strategies, governance, and change management. https://dellenny.com/maintaining-productivity-during-hybrid-or-phased-rollouts-in-microsoft-365/
Workaround for ms365 demo tenant account(copilot access)
I have a Microsoft 365 tenant demo account but currently do not have access to Copilot. I’m looking for possible workarounds or alternative methods to experience Copilot’s features within my current setup.If anyone has faced a similar issue or can suggest solutions, such as trial extensions, preview programs, or configuration tips, I’d greatly appreciate your insights.
