Has anyone migrated from one Google Workspace to another after a company merger?
Hi all, Our company recently went through a merger and we now have two separate Google Workspace accounts that need to be consolidated into one. I need to move everything across, emails, contacts, calendars and tasks, for all users without anything getting lost in the process. Honestly not sure where to begin. Google's native tools seem limited for something like this and I don't want to start without a solid plan. Has anyone gone through a similar consolidation? How did you handle it and is there anything you wish you had known before starting?Microsoft 365 Data Protection- TrackingID#2607020040005775 - HELP
Hello Microsoft 365 Data Protection I don't know what else to do some I am posting on the forum, Microsoft 365 Data Protection is not replying to my emails and the phone system is not working when I call (0)800 167 344. 8 Days no support from Microsoft 365 Data Protection - TrackingID#2607020040005775. Cant login to Admin Centre, the MFA is not working.... Need helpPlanning to Migrate OST Files to Microsoft 365 - Need Some Guidance Before I Start
Hey folks, I have a task coming up where I need to migrate OST files into Office 365 mailboxes. A few of the OST files I'm dealing with are orphaned or corrupted which is making me a bit nervous about the whole process. A couple of things I'm unsure about: How to handle OST files that are no longer linked to an active profile Whether corrupted OST files can still be migrated to Office 365 without major data loss Best way to verify data integrity after migration Haven't started yet and want to make sure I'm going in the right direction before I begin. Has anyone migrated corrupted or orphaned OST files to Office 365? What approach worked best for you?Cost Savings In Microsoft 365
Long story short, I had a client say, "We have more M365 licensed users than employees. Please help us find them." It took me about a week to find all the waste (first time always takes forever). Now I've run the same steps for a dozen other clients (takes less than an hour now). On average, I've been able to save clients 22% of their budget. Thought I'd share exactly how I do it. There are 5 areas of waste in Microsoft 365: Remove licenses from disabled users. Remove licenses from inactive users. Downgrade licenses on over-licensed users. Stop paying for unassigned licenses. Redefine the license terms. NOTE: I have the steps using the admin center, PowerShell, and a third-party app, but it's too long to re-post in Reddit. Go to Microsoft 365 License Audit to see all the steps. Find Disabled Users Log in to the Microsoft 365 admin center. Users > Active Users > Export > Continue. Open the spreadsheet. In the Home Ribbon, click Sort & Filter > Filter Click the dropdown in the Licensed column > uncheck Unlicensed > click OK Click the dropdown in the Block credential column > uncheck FALSE > click OK. Find Inactive Users NOTE: You need to either have a Microsoft Entra P1 license or use a third-party app to get this data. Open Microsoft Entra Admin Center Users > Manage view > Edit columns. Remove, replace, or add so the only columns you can see are: Display name, User principal name, User type, Identities, Assign licenses, and Last interactive sign-in time. Click Save. Click Download users > Start bulk operation Wait for the success pop-up message to appear, then click the notification bell at the top of the page. Under the notifications menu, click Success!, and then select the [report name]. Open the downloaded spreadsheet. Click Sort & Filter > Filter to enable the column filters. Click the drop-down in the assignedLicenses column. Uncheck any empty options, i.e., []. Click OK. Click the drop-down in the signInActivity column. Click Sort A to Z. Any users who have an empty signInActivity or a sign-in that was over 30 days ago can be safely disabled, and the license removed after the data is properly secured. Find Downgradable Users Review the report located on the website, then click Export. Open the CSV in Excel. Next, download the Microsoft 365 apps spreadsheet by going back to Reports > Usage and clicking View More located under “Active users - Microsoft 365 Apps” Review the report and click Export. You can start by deleting everyone that you’ve already determined hasn’t logged on or is currently disabled. Add the filter by clicking Sort & Filter in the home ribbon > Filter. Add a column for Current Licenses. Copy the licenses from the How To Use The Admin Center To Find Inactive Users spreadsheet you downloaded earlier into the new column. Be sure to align the user names in both spreadsheets. Add a column for Microsoft 365 Apps. Copy the Last Activity Date column from the Pro Plus Usage report you downloaded above in step 7 into the Office 365 app usage spreadsheet you’ve been using. Be sure to align the new data with the appropriate users in the Office 365 app usage report. For each of the following columns, click the drop-down next to the column name and filter out any logins that have happened in the last month. OneDrive Last Activity Date SharePoint Last Activity Date Skype For Business Last Activity Date Yammer Last Activity Date Team’s Last Activity Date Microsoft 365 Apps The users who have not been filtered out are excellent candidates for Exchange Online-only licenses. You may want to double-check their usage of other apps before making any license changes on their accounts. Find Unassigned Licenses Open the Microsoft 365 admin center. Click Show All > Billing > Licenses. On that webpage, you’ll see a list of all your licenses in your organization, along with a column labeled “Available Licenses”. Any number above 0 in the Available Licenses column is typically safe to remove from your organization with two caveats. Some licenses aren’t assigned to users through the Microsoft 365 admin center. NOTE: Some licenses are consumed as they are used. For example, additional storage licenses for SharePoint Online may show as available, but removing them will decrease the amount of free space available in SharePoint Online and possibly cause a disruption to SharePoint Online usage. Redefine The License Terms Microsoft adjusted its pricing model, charging different rates for the same license based on commitment terms, billing frequency, or sector-specific eligibility. The subscription length Billing Frequency Go to the Microsoft 365 admin center Click Billing > Licenses > Select the license you want to review. Click ellipsis (…) next to the subscription > Manage subscription settings. You can view the billing settings right on this page.Moving Office 365 Mailboxes to IMAP Servers - What’s the Best Approach
I’ve recently been looking into scenarios where organizations need to move mailboxes from Microsoft 365 to IMAP based email servers, and I noticed this is still a common requirement in many migrations. In most cases, the challenge is not just moving emails, but making sure everything like folder structure, old emails, and user data stays intact without creating too much disruption for users. From what I’ve seen, doing this manually can get very complex, especially when there are multiple mailboxes or large data volumes involved. That’s where migration tools usually come into the picture. Most tools simplify things by handling: 1. Secure connection to Microsoft 365 accounts 2. Bulk mailbox migration 3. Preserving folder hierarchy 4. Reducing downtime during the move 5. Avoiding duplicate data issues One thing I’ve noticed is that running a small pilot migration first always helps. It gives a clear idea of how the actual migration will behave before moving all users. Has anyone here worked on Office 365 to IMAP migration at scale? Would be good to know what approaches or tools worked best in your case and what challenges you faced during the process.Need to Restore PST Files to Office 365 Mailboxes - What's the Best Approach
Hey everyone, I have a task coming up where I need to restore several PST files back into Office 365 mailboxes. Haven't done this before at this scale and honestly not sure where to begin. I've looked at Microsoft's native import service through Purview but I have a few concerns: Some of the PST files are quite large — not sure how well it handles that I need to restore only specific folders for some users, not the entire PST I'm worried about data consistency after the restore Would prefer something that doesn't require too many admin roles or complex setup For those who have done PST to Office 365 restores — what approach worked best for you? Any tools, tips, or things to watch out for that you wish you knew before starting?I built a free, open-source M365 security assessment tool - looking for feedback
I work as an IT consultant, and a good chunk of my time is spent assessing Microsoft 365 environments for small and mid-sized businesses. Every engagement started the same way: connect to five different PowerShell modules, run dozens of commands across Entra ID, Exchange Online, Defender, SharePoint, and Teams, manually compare each setting against CIS benchmarks, then spend hours assembling everything into a report the client could actually read. The tools that automate this either cost thousands per year, require standing up Azure infrastructure just to run, or only cover one service area. I wanted something simpler: one command that connects, assesses, and produces a client-ready deliverable. So I built it. What M365 Assess does https://github.com/Daren9m/M365-Assess is a PowerShell-based security assessment tool that runs against a Microsoft 365 tenant and produces a comprehensive set of reports. Here is what you get from a single run: 57 automated security checks aligned to the CIS Microsoft 365 Foundations Benchmark v6.0.1, covering Entra ID, Exchange Online, Defender for Office 365, SharePoint Online, and Teams 12 compliance frameworks mapped simultaneously -- every finding is cross-referenced against NIST 800-53, NIST CSF 2.0, ISO 27001:2022, SOC 2, HIPAA, PCI DSS v4.0.1, CMMC 2.0, CISA SCuBA, and DISA STIG (plus CIS profiles for E3 L1/L2 and E5 L1/L2) 20+ CSV exports covering users, mailboxes, MFA status, admin roles, conditional access policies, mail flow rules, device compliance, and more A self-contained HTML report with an executive summary, severity badges, sortable tables, and a compliance overview dashboard -- no external dependencies, fully base64-encoded, just open it in any browser or email it directly The entire assessment is read-only. It never modifies tenant settings. Only Get-* cmdlets are used. A few things I'm proud of Real-time progress in the console. As the assessment runs, you see each check complete with live status indicators and timing. No staring at a blank terminal wondering if it hung. The HTML report is a single file. Logos, backgrounds, fonts -- everything is embedded. You can email the report as an attachment and it renders perfectly. It supports dark mode (auto-detects system preference), and all tables are sortable by clicking column headers. Compliance framework mapping. This was the feature that took the most work. The compliance overview shows coverage percentages across all 12 frameworks, with drill-down to individual controls. Each finding links back to its CIS control ID and maps to every applicable framework control. Pass/Fail detail tables. Each security check shows the CIS control reference, what was checked, what the expected value is, what the actual value is, and a clear Pass/Fail/Warning status. Findings include remediation descriptions to help prioritize fixes. Quick start If you want to try it out, it takes about 5 minutes to get running: # Install prerequisites (if you don't have them already) Install-Module Microsoft.Graph, ExchangeOnlineManagement -Scope CurrentUser Clone and run git clone https://github.com/Daren9m/M365-Assess.git cd M365-Assess .\Invoke-M365Assessment.ps1 The interactive wizard walks you through selecting assessment sections, entering your tenant ID, and choosing an authentication method (interactive browser login, certificate-based, or pre-existing connections). Results land in a timestamped folder with all CSVs and the HTML report. Requires PowerShell 7.x and runs on Windows (macOS and Linux are experimental -- I would love help testing those platforms). Cloud support M365 Assess works with: Commercial (global) tenants GCC, GCC High, and DoD environments If you work in government cloud, the tool handles the different endpoint URIs automatically. What is next This is actively maintained and I have a roadmap of improvements: More automated checks -- 140 CIS v6.0.1 controls are tracked in the registry, with 57 automated today. Expanding coverage is the top priority. Remediation commands -- PowerShell snippets and portal steps for each finding, so you can fix issues directly from the report. XLSX compliance matrix -- A spreadsheet export for audit teams who need to work in Excel. Standalone report regeneration -- Re-run the report from existing CSV data without re-assessing the tenant. I would love your feedback I have been building this for my own consulting work, but I think it could be useful to the broader community. If you try it, I would genuinely appreciate hearing: What checks should I prioritize next? Which security controls matter most in your environment? What compliance frameworks are most requested by your clients or auditors? How does the report land with non-technical stakeholders? Is the executive summary useful, or does it need work? macOS/Linux users -- does it run? What breaks? I have tested it on macOS, but not extensively. Bug reports, feature requests, and contributions are all welcome on GitHub. Repository: https://github.com/Daren9m/M365-Assess License: MIT (free for commercial and personal use) Runtime: PowerShell 7.x Thanks for reading. Happy to answer any questions in the comments.Office 365 Mailbox Export to PST - Third Party Tools: What’s Your Experience?
Exporting Office 365 mailboxes to PST is still a common requirement in many Microsoft 365 environments, especially for backup, compliance, and migration scenarios. While Microsoft offers native options like Purview eDiscovery and Outlook export, many administrators also consider third-party tools when dealing with large mailboxes or bulk export requirements. In real-world scenarios, factors like speed, ease of use, permission handling, and consistency of exported data often influence the choice of tool. Some teams prefer native methods for compliance control, while others explore third-party solutions to simplify large-scale or repeated export tasks. For those working with Microsoft 365, what has your experience been with third-party PST export tools? Have they helped in your environment, or do you still rely mainly on Microsoft’s native options?
Taken over MS365 tenant, failed payment stuck
Hi all, I have taken over an MS365 tenant for a customer that took over another company. This was a tenant managed by an MSP, but they canceled the relationship. So I tried to purchase a Business Premium subscription for one month and couple it to my admin account, so that I can decoupled some devices from Intune, and also reinstate 1 or 2 accounts for the time being. I added a new billing profile (I could not add a billing account) while ordering from Microsoft directly. However the payment failed, there were 3 attempts in very quick succession. Probably because my card setting were too strict. So I switched the payment method to another card after this. However since then I have one product under "Your products" with the label "failed", the errors it gives: "We weren't able to create a subscription for one of your products. Update the selected filters and choose subscription status Failed to view the product in the list below." Clicking the product just shows "subscription failed". It does show renews on 1-7-2026. So it is expiring? How can I retry the payment? Unfortunately all support options keep pointing to the previous tenant owner so I'm posting here. So I'm trying here. I've been at this for way too long already.
