microsoft 365 admin center
1053 TopicsNo labs for MB-500 in skillable and xtreme labs (for all MB series)
Hi, From past few months, we are unable to find the labs for MB-500. It's causing us trouble to do the trainings. Skillable and Xtreme labs providers are saying there is a problem from Microsoft end only. Kindly advise us when can we get the labs available.6Views0likes0CommentsMicrosoft Baseline Security Mode Rolls Out
Microsoft has released a set of security benchmark recommendations for Microsoft 365 tenants that it calls baseline security mode. The recommendations cover authentication, file access, and Teams and the idea is that these are settings that Microsoft believes have proven their value over the years. The only criticism that you might have is about the potential clash for conditional access policies, but that’s not too serious. https://office365itpros.com/2025/12/15/baseline-security-mode/29Views0likes0CommentsCan't Login to Authenticator App
I am unable to login to my Microsoft 365 Business account, because I'm unable to login to my Authenticator App. I am also the only administrator on my business account, so no one in my organization can help me. Microsoft online support and phone support just keep sending me in circles. The only way I see to create a support ticket is to login, but my issue is that I can't login. Help, please!131Views1like3CommentsThird-party access via Organisational Link
Hi, Previously when logging into my personal account on a Web Browser, it flashed up with what is the typically an organisational message about an IT administrator. After being ping-ponged back and forth from the Microsoft Support teams, it's been suggested there is an organisational link with my personal email account, which absolutely should NOT be the case. My concern is if someone has linked my email with an organisational account, then they are privy to a lot sensitive information from personal finances to healthcare (this has also correlated with some odd behaviour on certain devices). The agents that I have spoke to have not yet provided me with a viable solution to removing any links to an organisational account, nor getting a list of any organisations or entities that have been linked to my personal account. Does anyone have any ideas as to a way around this? Many thanks.36Views0likes2CommentsChanging the default @onmicrosoft domain
We recently have started to use sharepoint and noticed that the domain is our old business name. It is using the @onmicrosoft.com domain. Is there a way to change the domain that was created when we made the O365 account? The main reason this is wanted is because our sharepoint sites will show the old company name, that was used to signup for O365, and not the new domain that we added. If we share out a sharepoint site or folder to a client, having the new company name would be better. Anyone have any thoughts on a way to change this, besides creating a new O365 account?35KViews0likes7CommentsReplying to emails from M365 Outlook group
A problem I am stumped with, so I am reaching out for some help/guidance. One group wants to not have the emails going into their own inbox but manage and reply only from the group inbox itself (so they know the email has been processed by deleting it once replied). It worked OK to begin with and then some users couldn't reply, then more. Some still can. I have tried reindexing local copy, using browser instead of app & changing the send on behalf of permissions. Owner or member of group doesn't seem to make a difference. Error messages include "This message can't be sent because it no longer exists. It can only be discarded. Make sure you copy the contents of the message before you discard if you want to use them later." and "Couldn't send this message". Please see screenshots attached. My questions: 1: Is Outlook on M365 designed to allow users to reply from the group either as the "group" or as themselves? Information I found isn't clear. 2: If it is / can be - what can I do to make it work for all users? Thanks!237Views0likes2CommentsLeadership of Outlook Newsletter
I’m requesting the ability to become the full administrator of Outlook newsletters not just in my organization, but across Microsoft 365. I want to manage templates, delivery settings, analytics, and permissions. My goal is to have broader control over how newsletters are created, customized, and distributed. I’m passionate about communication and want to help shape how newsletters work in Outlook. Please consider adding a role or feature that allows users like me to take ownership and lead newsletter strategy across organizations. I’ve seen cases where people used newsletters to share inappropriate content, including profanity and offensive language. Without proper moderation tools, this can damage professional communication and create serious issues. I want to help prevent misuse by having the ability to moderate, approve, or restrict newsletter content before it’s sent. I also want to contribute to improving the overall design and performance of the newsletter experience, making it more intuitive, professional, and reliable. Giving users like me full control over Outlook newsletters would improve communication quality, prevent abuse, and empower responsible leadership across organizations. If exclusive admin control isn’t granted, at minimum there should be a designated Admin role because without clear ownership, misuse and poor communication will continue unchecked. I’m ready to take on that responsibility and help shape the future of Outlook newsletters.84Views0likes1CommentMy hotmail account is blocked by Microsoft
My Hotmail account has been blocked by Microsoft due to “unusual activity,” and I urgently need help. I’ve attempted recovery multiple times, but the phone verification system is not working and all my requests keep getting rejected with the reason "that information I provided was not sufficient enough". I also have an active Microsoft 365 subscription tied to this email, and I can no longer access any of my Office 365 services. This issue needs immediate resolution.116Views0likes1CommentSecurity Score in Security Admin center not updating
Hi, I am looking at the security score in the security admin center and trying to apply some of the easy items to improve the score. For example, "Move messages that are detected as impersonated users by mailbox intelligence" which needs anti-phishing policy with the ‘Enable mailbox intelligence’ and ‘Enable intelligence for impersonation protection’ options enabled ensure that the ‘If mailbox Intelligence detects an impersonated user’ option set to ‘Quarantine the message’ Both of which are now done But my score will not change and the reccomendation doesn't go away. In this example i have only the default policy, Office365 AntiPhish Default, and it is applied to all users - 408 users (100%). Can anyone point me towards what I am doing wrong or missed? I have applied 7 of the listed recommended actions with no score change so far so i'd like to work it out before I get too far into it if i'm doing it wrong. Thanks for any advice IanSolved156Views0likes2Comments