microsoft 365 admin center
1044 TopicsAgent in SharePoint option is not visible in the M365 admin center
Agent in SharePoint option is not visible in my M365 admin center under pay as you go service and it's only show Syntex services option not the Agent in SharePoint. As before we were able to see both options like Agent in SharePoint and Syntex services but now Agent in SharePoint is not visible. I have also attached the screenshot where both of the options were visible but now the Agents in SharePoint option is not visible, so is there new update in admin portal or is this is some kind of issue?44Views0likes3CommentsReplying to emails from M365 Outlook group
A problem I am stumped with, so I am reaching out for some help/guidance. One group wants to not have the emails going into their own inbox but manage and reply only from the group inbox itself (so they know the email has been processed by deleting it once replied). It worked OK to begin with and then some users couldn't reply, then more. Some still can. I have tried reindexing local copy, using browser instead of app & changing the send on behalf of permissions. Owner or member of group doesn't seem to make a difference. Error messages include "This message can't be sent because it no longer exists. It can only be discarded. Make sure you copy the contents of the message before you discard if you want to use them later." and "Couldn't send this message". Please see screenshots attached. My questions: 1: Is Outlook on M365 designed to allow users to reply from the group either as the "group" or as themselves? Information I found isn't clear. 2: If it is / can be - what can I do to make it work for all users? Thanks!20Views0likes0CommentsOffice 365 Problems
Hello everyone, I have been experiencing the following problem since today: As soon as I try to open Excel, Word, Outlook, etc., they close again immediately. Online repair and reinstallation did not improve the situation. Some of my colleagues are experiencing the same problem. Background: We roll out updates at intervals. The users who were in the first interval are experiencing these problems. The update interval has been stopped, but unfortunately I can no longer undo the update. The following version is displayed: Version 2509 Build 16.0.19231.20138. The computers are running Windows 11 with the 24H2 update. Does anyone have the same problem or know a solution? Thanks in advance.48Views0likes1CommentConditional Access enforces MFA but Service Account still ask to secure account
Hi, I've setup Conditional Access policies to enforce MFA. But it excludes a group for service accounts. Whenever we login to a Service Account, they all ask to secure your account. Hit next > It says no MFA options are available > Skip. Both our own MFA conditional access policy and MS per-user conditional access policy excludes this group. The Legacy per-user authentication policy has all accounts disabled there in favour of the conditional access policy. We must be missing something here. Some of these are shared inboxes, others regular user accounts. Many of these services requires login through the typical Microsoft sign in screen to authorize access. Some does not support OpenID. So how do I 100% exclude service accounts from MFA? And how do I get rid of this popup to secure these accounts when it says no MFA options are available? TIA22Views0likes1CommentBooking not available for everyone
Dear Community, We are currently experiencing an issue within our tenant related to the Microsoft Bookings App. While the app is enabled and accessible via browser for users in a specific group, some users are unable to add the app directly to their Teams interface without submitting a request. At this point, we have not been able to identify the root cause of the issue. I might be a policy issues that only we can solve. Has anyone encountered a similar problem or could suggest possible solution? Thank you :)44Views0likes2CommentsNot able to logon office 365 account or change it
If I want to logon to my Office 365 account I have to enter my emailaddress. Its is an @.onmicrosoft.com account. Entering password is ok, but then I am have to verify my phone number. The last two digits are shown, but clicking on this phone number I am getting an error like: 399287. There is no way of resetting this. I already contacted helpdesk but they cannot solve this problem. I have a bussniess account and I need some help about this. Every time I want to reset or want to make a change the account I am stuck in this error screen (endless loop). Please help me.214Views0likes4CommentsEmails from our custom domain ends up in quarantine
Hello, I have an issue with emails coming from one of our custom domains being detected as phishing for identity theft reason. We've got the main domain on Microsoft 365, let's call it: "domain-example.com" and the second domain on IONOS : "domainexample.com" When we receive emails from this second domain it is detected as phishing since it is a domain name very close to our main domain, therefore those emails are placed into quarantine. How do I resolve this issue? Can I indicate Microsoft 365 that this second domain is owned by our company, therefore the emails coming from this domain aren't identity theft attempts? I found how to add a domain on Microsoft 365 Admin Center but I don't know what are the consequences of this action, I want to keep my domain on IONOS and send emails from their web server. All I want is to stop emails from our company to end up into quarantine or spam folder. Thank you.Solved143Views1like4CommentsSharing a Planner Plan 1 plan with a guest user
Hi there, Looking for advice on what settings may be required to ensure that a guest user from another tenant can access a Planner Plan 1 plan which has been shared via a user in my tenant. Any assistance would be greatly appreciated! Guest user error message: "You do not have access to this plan. Ask any member to add you to the plan." Microsoft Planner Plan 1 user cannot share plan with guest user from another tenant Both users have Planner Plan 1 license assigned, the guest user has it assigned to their guest account on my tenant The Plan is shared in a Microsoft Team, of which both users are members The guest user has been added to the Plan The guest user has also tried opening the Plan directly via the Plan URL which was shared by the creator The guest user gets error message: You do not have access to this plan. Ask any member to add you to the plan." Other non-guest users from my tenant are able to access the Plan without any issues The guest user has selected their guest account from my tenant within their Teams app from their own laptop, and upon signing into the guest account, no Planner tab is listed for the user, and there is no ability to add it38Views0likes1CommentOneDrive vs SharePoint
In the world of Microsoft 365, both OneDrive and SharePoint serve as robust platforms for file storage and collaboration. Yet, understanding which one fits your specific needs can be challenging. This blog explores their key differences, practical use cases, and offers guidance to help you make the right choice. What Is OneDrive? OneDrive for Business functions as a user-specific cloud repository within the Microsoft 365 framework, optimized for individual file storage, synchronization, and personal document management. What Is SharePoint? SharePoint Online operates as a collaborative content management and intranet platform within Microsoft 365, engineered for structured data handling, enterprise-level document sharing, and workflow automation across teams and departments.78Views0likes2Comments