Emails from our custom domain ends up in quarantine
Hello, I have an issue with emails coming from one of our custom domains being detected as phishing for identity theft reason. We've got the main domain on Microsoft 365, let's call it: "domain-example.com" and the second domain on IONOS : "domainexample.com" When we receive emails from this second domain it is detected as phishing since it is a domain name very close to our main domain, therefore those emails are placed into quarantine. How do I resolve this issue? Can I indicate Microsoft 365 that this second domain is owned by our company, therefore the emails coming from this domain aren't identity theft attempts? I found how to add a domain on Microsoft 365 Admin Center but I don't know what are the consequences of this action, I want to keep my domain on IONOS and send emails from their web server. All I want is to stop emails from our company to end up into quarantine or spam folder. Thank you.
OneDrive vs SharePoint
In the world of Microsoft 365, both OneDrive and SharePoint serve as robust platforms for file storage and collaboration. Yet, understanding which one fits your specific needs can be challenging. This blog explores their key differences, practical use cases, and offers guidance to help you make the right choice. What Is OneDrive? OneDrive for Business functions as a user-specific cloud repository within the Microsoft 365 framework, optimized for individual file storage, synchronization, and personal document management. What Is SharePoint? SharePoint Online operates as a collaborative content management and intranet platform within Microsoft 365, engineered for structured data handling, enterprise-level document sharing, and workflow automation across teams and departments.
Best Practices for Sharing Community Updates with Microsoft 365
Hello, I manage an online community and use Microsoft 365 to keep members informed by posting announcements in Teams, storing patch notes and FAQs on SharePoint, and automating alerts with Power Automate. This workflow worked well for our latest update (shared on [https://nullsbrawl.tech/](https://nullsbrawl.tech/)), but I’d appreciate suggestions on improving SharePoint design for better engagement, automating updates more efficiently, and tracking which members read the announcements.
Inquiry Regarding Microsoft 365 E5 Developer Subscription Renewal
Dear Microsoft Support, I hope this message finds you well. I am a developer currently enrolled in the Microsoft 365 E5 Developer Subscription program. Recently, I noticed that my subscription has not been automatically renewed, and I am unsure why this has occurred. Could you please clarify whether the Microsoft 365 E5 Developer plan is still available? If it is, I would appreciate your assistance in investigating why my subscription was not renewed and guidance on how to resolve this issue. Thank you for your time and support. I look forward to your response.People Settings Appear in the Microsoft 365 Admin Center
The Org Settings section of the Microsoft 365 admin center has a new People Settings section where you can choose properties for the Microsoft 365 profile card instead of using PowerShell. The kicker is that the old method of using Exchange custom properties to customize what appears on the profile card is being replaced with standard Entra ID properties. A migration is needed, and it’s easily done with PowerShell. https://office365itpros.com/2025/09/04/microsoft-365-profile-card-2/
Need assistance: Unable to Remove GoDaddy as Partner/Reseller and Unfederate the Domain actus.law
I have been trying to resolve this issue for nearly four weeks, and been through many troubleshooting sessions and telephone calls with Microsoft Support, but this seems extremely complicated: The domain actus.law is owned by the Danish law firm Actus Law, and is registered with GoDaddy as the domain registrar. The Microsoft 365 tenant was originally created and federated by GoDaddy, who acted as the delegated administrator (via DAP/GDAP). On advice from a Microsoft Sales Advisor, Actus Law purchased a Microsoft 365 Business Standard license directly through Microsoft connected to the above tenant with the goal of managing the tenant independently through the Microsoft 365 Admin Center — without GoDaddy's involvement, beyond being the registrar. After the purchase it was impossible to manage users/licenses/domains in the Microsoft 365 Admin Center, as the domain is federated and therefore all requests always get redirected to GoDaddy. It was therefore not possible to verify the domain or create any users. I contacted Microsoft Support on 8 May, where I was told that the way forward was to delete current DNS records and remove GoDaddy's partnership privileges in the Microsoft 365 Admin Center. We therefore deleted all GoDaddy's delegated administrative privileges (GDAP/DAP) on 8 May 2025 and requested GoDaddy to end the reseller relationship. After this the support agent closed the ticket. This was handled through Support Ticket #2505081420003154. GoDaddy afterwards confirmed that they have removed all rights and that the domain is free to be unfederated. However, this did not solve the problem, since GoDaddy is still registered as partner and the domain is still federated. Therefore I am not allowed to make any changes and I always get redirected to GoDaddy when trying to manage anything in Microsoft 365 Admin Center. On 9 May I contacted Microsoft Support again and asked to disconnect the tenant from GoDaddy so I can manage everything in Microsoft 365 Support Center. This was under the Support Ticket #2505091420000046. The assigned agent tried during multiple weeks to troubleshoot and fix the problem with PowerShell commands using both MsolService and Microsoft.Graph, but always ended up getting access errors or insufficient privileges to perform the change in authorization from federated to managed. It has also not been possible to delete GoDaddy as partner. On 20 May I was asked to contact GoDaddy again to make sure that they had removed themselves as partner, and I got the following confirmation in writing from GoDaddy's Advanced Technical Support: "The Microsoft 365 organization for actus.law is no longer associated with GoDaddy. You can now reach out to Microsoft directly and receive support for a password reset for any admin user you need to access, or any other support issues. NOTE: If the domain is still set to use GoDaddy’s email login system you will need to ask Microsoft to “un-federate” the domain." On 21 May I explained GoDaddy's response in an email to the assigned agent, but now the agent simply stopped responding to my emails. I sent a reminder after 5 days, but did not get any response. On 28 May I called Microsoft Support and was assigned a new agent. That agent told me to contact GoDaddy, as it seems they still have visible GDAP, and only GoDaddy can remove that. Then the agent closed the ticket. I tried to contact GoDaddy afterwards, but they told me that the reseller relationship/GDAP was completely removed from GoDaddy's side on 8 May 2025 and all changes have propagated. However, since all GDAP/DAP had already been deleted at that point (which was done on 8 May, see above under number 4), GoDaddy could not remove it in Microsoft's systems according to the normal procedure so it is correctly reflected in the Microsoft 365 tenant. So they asked me to contact Microsoft Support again and explain the situation. WHAT I WANT TO ACHIEVE: I want GoDaddy completely removed as partner/administrator from my tenant and the domain actus.law to be "managed" and not "federated", so I can manage everything directly in the Microsoft 365 Admin Center and use my Microsoft 365 Business license. CURRENT STATUS: GoDaddy says everything has been removed on their end and that only Microsoft can now unfederate the domain. Microsoft Support says GoDaddy still needs to remove DAP/GDAP — but I cannot see their DAP/GDAPS anywhere in the Admin Center, and GoDaddy says they’ve already done it. Does anyone have an idea of what to do in this situation? I would appreciate any help, I feel completely stuck, and I am unable to set up any users or mails 😒Microsoft Deprecates Graph CLI and Toolkit
Microsoft has depreciated the Microsoft Graph CLI and Graph Toolkit. It’s nice to see some rationalization in this area, but the real need is for better quality and coverage across all the Microsoft 365 administrative actions. Even after fourteen years of development, too many undocumented and private APIs exist in use today in places like the Microsoft 365 admin center, which is an unacceptable situation. You should vote for a feedback portal item (link in article) to ask Microsoft to do better. https://office365itpros.com/2025/09/02/microsoft-graph-inconsistencies/
Unable to whitelist quarantined emails
We have an email that is being constantly quarantined from a webform. The email comes from the email of the web form server, but is spoofing an internal address in our tenant by design. The email keeps getting blocked, and nothing we've tried as far as transport rules, whitelist additions, etc has been able to discernably affect this. There is a option to create a tenant allow list entry but the maximum duration is 45 days. We need a way to reliably whitelist an email indefinitely.Viva Engage Community Membership
Hi I need some assistance with Viva Engage. The default community All Company has 300 members where we only have 200 active staff. The additional users that are showing have no licenses and are disabled in admin centre. How can i remove these users? I only noticed the All Company group in entre exists but has no users. Can you help Thanks, CiaranSPF, DKIM and DMARC bypassed for guest users
I manage a small non-profit using Microsoft 365 Business Basic. Most of the people on our board of directors are added as unlicensed guest users so that they can participate in Teams chats and meetings and to access our Sharepoint without using up a license. The problem: any email sent from an internal licensed user (or shared mailbox) to one of these guest users completely bypasses our domain's SPF, DKIM and DMARC configuration, resulting in bounced emails (particularly for recipients using gmail). Mail sent from an internal licensed user to any external address NOT registered as a guest user correctly passes SPF, DKIM and DMARC checks. I gather that this is because guest users are viewed as "internal" despite having external email addresses, but it seems like a serious limitation if I cannot reliably send email to anyone who is a guest user. Is there any extra configuration I can do to enable SPF, DKIM and DMARC for email to guest users?
