New Office365 SB licenses for an existing contract
I have an active ESD MS Office 365 Buisness license plan of 35. Now we need to buy additional 5 ESD MS Office 365 Buisness Standard licenses. There is an option to add licenses in the Panel, but will it increase my total from 35 licenses to 40? Will it just change to the 5 available licenses?
Regarding Microsoft Support for Partners
Hi Everyone, As per our review of Microsoft documentation for Advanced Support for Partners (ASfP) and Partner Support (PSfP), Microsoft has introduced changes to the support coverage. Going forward, partners can create a maximum of 20 support requests under ASfP and 30 support requests under PSfP. Additionally, there is no option to purchase additional support requests beyond these limits. Any Suggestion or thoughts on the same. Thanks
Migrating from Google Workspace with Multiple Domains
I am interested in switching from Google Workspace to Microsoft 365 for Business. For context, I just use this personally, but enjoy the custom email and control over my account. I want to switch over because the only product that I use is Gmail, and pay for an additional Microsoft 365 subscription. While I won't be saving any money, or the savings will be negligible, it would be nice to have everything in one ecosystem. I've looked over how to migrate just one domain, and that seems fairly straight forward. However, I am wondering how feasible it would be to transfer multiple domains, and to switch my primary domain. Below is the structure of my current Google Workspace domains: - domain1.com | This is used as my primary domain that I log into. Also serves as my primary email. - domain2.com | Used as an additional email alias for different purposes. Not used for logging in. - domain3.com | Used as an additional email alias for different purposes. Not used for logging in. If I wanted to keep domain1.com as my primary domain, I assume that I would do the standard migration and then add domain2.com and domain3.com as additional email aliases. However, I want to switch my primary domain in Microsoft 365 to domain2.com. Is there any way to migrate emails from Google Workspace that's on domain1.com --> domain2.com via Microsoft 365 and make domain2.com the primary domain? I know that this is a lot, so please ask for clarification if needed. Thanks!
Case 2512040040001886 - Cannot Access Account
Since the 4th of December we have been patiently waiting on MS Tech support to assist on resolving our Case with no success endless calls and endless promises with no luck. How do you proceed in using Microsoft for a Business if they don't deliver on the support. My business is taking the brunt of it. I suppose another call holding for hours and another Support person promise a solution. No other methods to log complaints as you cannot log into your Account Portal.In "Per-user multifactor authentication" I disabled MFA for one user; All got disabled
Hi, I'm the 365 admin for our org. Today I had a user that got a new phone and became stuck in a MS Authenticator app loop. (The app required MFA to login to the app, but they can't login to the app because they aren't logged into the app. This happened once before, and is a ridiculous Kafkaesque situation; but I digress.) To solve it, I went to disable MFA on their account, allowing them to login to the app. Then MFA could be re-enabled. Problem solved. And indeed that did work. However, on the admin side (per the screenshot) I checked off their user account (the user starting with the letter "B") and hit the "Disable MFA" link. A confirmation appeared asking me if I wanted to disable MFA for all selected users. Because I'm the careful sort, I could still see that only that one user was checked off as the popover div didn't cover that much of the screen. Hence I confirmed that I wanted to disable MFA for the selected users (i.e. that one user). I then refreshed the page, and all users are now shown as having MFA disabled. I'm 100% sure only that one user was selected, not everyone in my org. That would've been foolish. Trying to figure out what's wrong with this portion of the admin site.
No labs for MB-500 in skillable and xtreme labs (for all MB series)
Hi, From past few months, we are unable to find the labs for MB-500. It's causing us trouble to do the trainings. Skillable and Xtreme labs providers are saying there is a problem from Microsoft end only. Kindly advise us when can we get the labs available.
What is the best way to collaborate between two organizations with Teams?
Hello, I have a Microsoft 365 Business Standard account, and I am the administrator (currently, my Microsoft 365 organization only has one account, mine). I want to configure my Teams account to collaborate with members of another organization who also use Microsoft 365 Business. I have tried several solutions, without success. My goal is to be able to chat online, schedule and organize virtual meetings, and share documents online with members of the other organization via Teams. What is the best way to set up simple and intuitive collaboration between two organizations using Microsoft 365 Business? Thank you in advance for your help.Microsoft Baseline Security Mode Rolls Out
Microsoft has released a set of security benchmark recommendations for Microsoft 365 tenants that it calls baseline security mode. The recommendations cover authentication, file access, and Teams and the idea is that these are settings that Microsoft believes have proven their value over the years. The only criticism that you might have is about the potential clash for conditional access policies, but that’s not too serious. https://office365itpros.com/2025/12/15/baseline-security-mode/
Can't Login to Authenticator App
I am unable to login to my Microsoft 365 Business account, because I'm unable to login to my Authenticator App. I am also the only administrator on my business account, so no one in my organization can help me. Microsoft online support and phone support just keep sending me in circles. The only way I see to create a support ticket is to login, but my issue is that I can't login. Help, please!
