Leadership of Outlook Newsletter
I’m requesting the ability to become the full administrator of Outlook newsletters not just in my organization, but across Microsoft 365. I want to manage templates, delivery settings, analytics, and permissions. My goal is to have broader control over how newsletters are created, customized, and distributed. I’m passionate about communication and want to help shape how newsletters work in Outlook. Please consider adding a role or feature that allows users like me to take ownership and lead newsletter strategy across organizations. I’ve seen cases where people used newsletters to share inappropriate content, including profanity and offensive language. Without proper moderation tools, this can damage professional communication and create serious issues. I want to help prevent misuse by having the ability to moderate, approve, or restrict newsletter content before it’s sent. I also want to contribute to improving the overall design and performance of the newsletter experience, making it more intuitive, professional, and reliable. Giving users like me full control over Outlook newsletters would improve communication quality, prevent abuse, and empower responsible leadership across organizations. If exclusive admin control isn’t granted, at minimum there should be a designated Admin role because without clear ownership, misuse and poor communication will continue unchecked. I’m ready to take on that responsibility and help shape the future of Outlook newsletters.
My hotmail account is blocked by Microsoft
My Hotmail account has been blocked by Microsoft due to “unusual activity,” and I urgently need help. I’ve attempted recovery multiple times, but the phone verification system is not working and all my requests keep getting rejected with the reason "that information I provided was not sufficient enough". I also have an active Microsoft 365 subscription tied to this email, and I can no longer access any of my Office 365 services. This issue needs immediate resolution.Replying to emails from M365 Outlook group
A problem I am stumped with, so I am reaching out for some help/guidance. One group wants to not have the emails going into their own inbox but manage and reply only from the group inbox itself (so they know the email has been processed by deleting it once replied). It worked OK to begin with and then some users couldn't reply, then more. Some still can. I have tried reindexing local copy, using browser instead of app & changing the send on behalf of permissions. Owner or member of group doesn't seem to make a difference. Error messages include "This message can't be sent because it no longer exists. It can only be discarded. Make sure you copy the contents of the message before you discard if you want to use them later." and "Couldn't send this message". Please see screenshots attached. My questions: 1: Is Outlook on M365 designed to allow users to reply from the group either as the "group" or as themselves? Information I found isn't clear. 2: If it is / can be - what can I do to make it work for all users? Thanks!
Can't Login to Authenticator App
I am unable to login to my Microsoft 365 Business account, because I'm unable to login to my Authenticator App. I am also the only administrator on my business account, so no one in my organization can help me. Microsoft online support and phone support just keep sending me in circles. The only way I see to create a support ticket is to login, but my issue is that I can't login. Help, please!Microsoft 365 Certification
Why Microsoft 365 Certified Apps and Agents Matter for IT Admins As an IT Admin, you're constantly balancing innovation, security, and user productivity. With the growing ecosystem of apps/agents integrating into Microsoft 365, how do you ensure the ones your organization adopts are secure, compliant, and reliable? That’s where Microsoft 365 Certification comes in. What Is Microsoft 365 Certification? Microsoft 365 Certification is a rigorous program that evaluates third-party apps across key dimensions like security, compliance, data handling, and privacy. Certified apps/agents meet Microsoft’s highest standards and are verified through independent assessments and documentation reviews. Top Benefits for IT Admins 🔐 Enhanced Security & Compliance Certified apps/agents undergo thorough security testing, including vulnerability assessments and penetration testing. Many of the controls these apps / agents adhere to are based on established frameworks such as SOC 2, ISO 27001, and GDPR. This ensures that certified apps align with recognized industry standards, providing confidence when deploying them in enterprise settings. 🛠️ Streamlined Governance With certification, IT Admins can confidently shortlist apps or agents in their tenant, knowing they meet Microsoft’s governance criteria. This reduces the overhead of manual vetting and accelerates app adoption. 📍 Discoverability in Microsoft 365 Ecosystem Certified agents are tagged with a “Microsoft 365 Certified” badge in AppSource, Teams Store and the Microsoft 365 admin center, making them easier to find and trust. 📊 Transparency & Documentation The Microsoft Admin Center and Teams Admin Center include a Security & Compliance section under Integrated Apps where admins can view certification details for apps. This feature is designed to improve transparency and speed up app evaluation. Here’s what is available: Certification Class Publisher Verified – Confirms developer authenticity. Publisher Attested – Indicates the app’s security and compliance posture based on self-assessment. Microsoft 365 Certified – Shows that the app has passed Microsoft’s rigorous audit against security and compliance controls. These details help IT teams understand the app’s risk posture before deployment. Evidence Sharing Developers can opt to share certification evidence (e.g., policy docs, system configs, penetration test reports) directly in MAC. This evidence is uploaded during the certification process in Partner Center and, if consented, becomes visible to admins in Microsoft Admin Center and Teams Admin Center. How to Find Certified Apps Visit the Business Apps – Microsoft AppSource to explore certified apps by category, publisher, or certification level. You can also filter apps directly in AppSource or within the Microsoft 365 admin center. Join the Conversation Have you deployed a Microsoft 365 Certified agent in your organization? Share your experience in the comments below or start a thread in the Microsoft Tech Community to help others make informed decisions.
Language defaults audit for everything M365
We are struggling to find where and how the wrong language is being used for various parts of the M365 platform. We have Swedish set as default, but still English is used for a number of places which often are only realized as a consequence by a user. For example, in Viva Engage language is set to Swedish, and for the SharePoint as well. But: When a new user logs on VE is in English While the SharePoint web part is in Swedish, the link text have for some time ended with "- Home" (English) instead of as it was when we started 2+ years ago " - Startsida" (Swedish) Then when creating a VE group Event (Teams-meeting) default language is also English Tracking down what and where is making the wrong language being used is hard. I would be very grateful if pointed to a resource that give an as complete as possible overview of everything in M365 that we need to look over for making sure that the correct language is default everywhere it should be.
Agent in SharePoint option is not visible in the M365 admin center
Agent in SharePoint option is not visible in my M365 admin center under pay as you go service and it's only show Syntex services option not the Agent in SharePoint. As before we were able to see both options like Agent in SharePoint and Syntex services but now Agent in SharePoint is not visible. I have also attached the screenshot where both of the options were visible but now the Agents in SharePoint option is not visible, so is there new update in admin portal or is this is some kind of issue?
Office 365 Problems
Hello everyone, I have been experiencing the following problem since today: As soon as I try to open Excel, Word, Outlook, etc., they close again immediately. Online repair and reinstallation did not improve the situation. Some of my colleagues are experiencing the same problem. Background: We roll out updates at intervals. The users who were in the first interval are experiencing these problems. The update interval has been stopped, but unfortunately I can no longer undo the update. The following version is displayed: Version 2509 Build 16.0.19231.20138. The computers are running Windows 11 with the 24H2 update. Does anyone have the same problem or know a solution? Thanks in advance.
Conditional Access enforces MFA but Service Account still ask to secure account
Hi, I've setup Conditional Access policies to enforce MFA. But it excludes a group for service accounts. Whenever we login to a Service Account, they all ask to secure your account. Hit next > It says no MFA options are available > Skip. Both our own MFA conditional access policy and MS per-user conditional access policy excludes this group. The Legacy per-user authentication policy has all accounts disabled there in favour of the conditional access policy. We must be missing something here. Some of these are shared inboxes, others regular user accounts. Many of these services requires login through the typical Microsoft sign in screen to authorize access. Some does not support OpenID. So how do I 100% exclude service accounts from MFA? And how do I get rid of this popup to secure these accounts when it says no MFA options are available? TIA
