microsoft 365 apps for enterprise
81 TopicsDoes Microsoft have an employee directory?
Hi everyone, Quick question for the group. My company uses Microsoft Teams every day, and people are constantly trying to find the right person internally, who owns what, who reports to who, who sits in which team/department, etc. Teams search and profile cards help a bit, but we’re really looking for a proper employee directory, specifically: A clean employee directory experience (not scattered across different places). Rich employee profiles (photo, title, department, manager, contact info, location, etc.). Strong employee search (by name, department, role, location, ideally more) Is there a native employee directory in Microsoft 365 that does this well out of the box. If not, what are people using instead, SharePoint, Viva, custom build, or a third-party directory that pulls from Entra ID / M365? Would love to hear what’s working in real life.Solved131Views1like1CommentLocked Out of Global Admin – Lost Authenticator – Case 2602060010000939 – Need Escalation
I am locked out of my Global Administrator account because my phone broke on February 5, 2026 and I no longer have access to Microsoft Authenticator. There is no alternative authentication method configured. Case ID: 2602060010000939. I contacted support on February 6 and the ticket was set as Severity C with an 8-hour response expectation. After several days, I have only received generic replies and no contact from an engineer. This account is critical for my business operations, and I have now been without access for five days. I understand it was my responsibility to maintain backup methods, but I urgently need help from Microsoft to recover access. Please contact me. Samuel LeoSolved133Views0likes1CommentOptimizing Microsoft 365 Licenses Using Behavior Data (E3/E1/F3)
Hi everyone, We are currently working on a Microsoft 365 license optimization initiative and would appreciate insights from the community and Microsoft experts. Our approach focuses on two main areas: (1) Revoking licenses for inactive users, and (2) Reviewing active users to ensure their assigned license (E3, E1, or F3) aligns with actual usage and collaboration needs. From a data perspective, we are leveraging Microsoft 365 usage signals such as Teams activity, Outlook email interactions, meetings, and SharePoint/OneDrive collaboration. While usage reports provide raw metrics, we are looking for guidance on how these signals should be interpreted and combined in a meaningful and fair way. Specifically, we would like to understand: (1) Which usage metrics best represent user collaboration behavior? (2) Are there any recommended thresholds or patterns that help distinguish light, standard, and heavy collaboration users to map E3, E1, or F3? Any best practices, references, or real-world experiences would be greatly appreciated. I'm sorry if this is the wrong forums to ask for. Thanks in advance for sharing your insights.154Views0likes1CommentHas Your Organization Set Up a Viva Engage Community for Microsoft 365 Collaboration?
Hi everyone! As a trainer, I often get great questions during my Microsoft 365 sessions. While I share answers live, only the attendees benefit—leaving many others without that valuable info. I’ve already set up a Microsoft Learning Pathways SharePoint site as a resource, but I’m exploring ways to extend knowledge-sharing beyond the classroom.Has anyone created or participated in a Viva Engage community to share tips, answer questions, and collaborate around daily Microsoft 365 tools? I’d love to hear about your experiences, best practices, or ideas on how to maximize impact and reach across your organizations. Thanks in advance for sharing! Let’s empower everyone to get more from Microsoft 365.😃176Views1like3CommentsAutomating CRUD operations in MS Places
Hi, Has anyone been able to automate CRUD operations in MS Places yet? Given that the Places API calls support user access tokens only currently and Application access tokens isn't yet supported? We were able to do Get operations using App tokens but when run anything to modify, For Ex: Create a building using Set-Placev3 cmdlet it gives error. When raised an MS ticket they confirmed that the calls doesn't support application tokens yet.. We have a showstopper kind of situation.39Views0likes0CommentsCompliance licenses at tenant level
Hi, We are a small organization of about 200 employees, and we have following requirements. DLP policies configuration at Exchange, OneDrive, SharePoint BYOD security Users should not be able to send files outside the org And so on as we evaluate We already have M365 Business Premium. However, after researching we figured out that M365 Business premium will alone not solve our requirements. May be compliance license will. We want to apply security policies at tenant level in our organization but definitely do not want every user to get licenses as this will be expensive for us and there is no requirement at all for our users. The question is, Is there a way to solve the above scenario?481Views1like3CommentsOffice 365 Problems
Hello everyone, I have been experiencing the following problem since today: As soon as I try to open Excel, Word, Outlook, etc., they close again immediately. Online repair and reinstallation did not improve the situation. Some of my colleagues are experiencing the same problem. Background: We roll out updates at intervals. The users who were in the first interval are experiencing these problems. The update interval has been stopped, but unfortunately I can no longer undo the update. The following version is displayed: Version 2509 Build 16.0.19231.20138. The computers are running Windows 11 with the 24H2 update. Does anyone have the same problem or know a solution? Thanks in advance.172Views0likes1CommentOutlook group contact reappearing after removal
One of my users has an Outlook group with 15-20 contacts in it. A terminated user's email address refuses to be removed causing email bounce backs. When removed from the group and refreshed the contact reappears after changes were saved. Keep in mind that other contacts have been added and removed without issue. I have attempted to remove the user via desktop app and OWA. Cleared web cache, cookies, etc. Account has also been fully deleted from 365 at this point yet the contact remains. How do I banish this contact?164Views0likes1Comment