Recent Discussions
COCP
I got questions with regards to the Change Of Channel Partner (COCP) rule which has been introduced with the start of the new FY of MSFT. When is COCP being enforced? Is that already with the start of FY27? For transfers executed prior to start COCP will the partners still earn incentives after start date COCP? Eg. start date being July 1st, but the transfer was executed in April. Will the new partner keep earning their incentives after July? n When executing a CSP transfer, both the license costs and incentives are fully prorated. Eg. existing partner received a annual payment in September 2026 (getting full year costs and full year incentives) and executes a CSP transfer in December, they get credit of 8 months costs but also need to return the incentives for 8 months. Everything is prorated. Now with COCP the new partner would not earn the Core/Strategic incentives anymore, thus the new partner only get the 8 months costs, but not the 8 months of incentives. Is this correct? A Reseller switching between Disti's is considered COCP and thus won't be earning any Core/Strategic incentives anymore. Does this apply to both the existing Reseller and new Disti? During the community call yesterday it was mentioned that the only focus is on growth with regards to incentives. Resellers might be switching from a transactional Disti (one that doesn't support growth) to a added-value Disti (one that does support additional growth). But due to COCP guidelines, this is now strongly discouraged and punished by MSFT. Why are Resellers being punished for such a Disti switching, by loosing their Core/Strategic incentives? Same goes for customer tenants switch from partner to partner. The new partner would not earn any Core/Strategic incentives anymore, even though they might be the better partner for that customer to increase up- and cross-sell (realize growth). Now the new partner is being punished for being the better partner and taking over the customer tenant. Why? Hope to get some insights on how COCP will actually work, and the thoughts behind it from MSFT on why they introduced it. Cheers, MartijnUnlock Channel Growth in Australia with Multiparty Private Offers through Marketplace
Multiparty private offers are coming to Australia, creating new opportunities for software companies and channel partners to accelerate growth through Microsoft Marketplace. Join this Partner Office Hours session to learn how multiparty private offers and resale-enabled offers work together, strengthen partner collaboration, and drive channel-led sales. Gain practical guidance, localized insights, and actionable next steps to help you activate your Marketplace strategy. 👉 Register now: Multiparty private offers through Marketplace: channel growth in Australia
TSP Onboarding and Partner Center Access Questions- GSI Microsoft Partner
Hi There, Quick question regarding our Microsoft TSP onboarding. We submitted our onboarding request on June 5, 2026, but did not receive any updates until today (July 2, 2026), when my Microsoft GSI Skilling Lead helped connect me with your internal team. At that point, someone confirmed that our organization has now been onboarded as a TSP. My question is: Should we expect to see any changes in Partner Center once the onboarding is completed? For example: Should a TSP section or tab become available? Should we now see an option to purchase the TSP Action Pack or is that optional? Are there any Partner Center permissions or configurations that still need to be completed on our side? Additionally, I have a team in South Africa asking me to grant them access to Partner Center so they can manage TSP-related activities and track metrics. Before I proceed, I'd like to understand whether that access is actually required and whether I'm heading in the right direction. Could someone please provide some guidance on the expected next steps and what we should be seeing in Partner Center following the onboarding? Thank you in advance for your help.FY27 MCT Newsletter Thread
In partnership with rohankapoor, who manages the MCT program, we'll begin providing his MCT Newsletter on this forum so that you can stay updated with changes, announcements, and other information that may be relevant to your training business. MCTs: please direct your questions to the MCT Lounge which is your exclusive community for everything MCT TSPs: post any questions in this thread Thank you.Blocked during MAICPP partner enrollment - reference 715-123160
Hello, I'm trying to enroll in the Microsoft AI Cloud Partner Program (MAICPP), but my enrollment was blocked immediately after submitting my company information, with an automated trust check message. Because the enrollment was blocked at this stage, no Partner Center workspace was created for me, so I'm unable to open a support ticket through the normal in-portal method. Details of my case: - Reference number: 715-123160 - Transaction ID: 52601ebe-8eaf-4282-b462-120fc7e2d9fe - Legal company name: DOVOCOM - Tenant ID: 9079181e-d59a-4ae6-91a6-dd9c9d0325e6 - Tenant domain: DOVOCOM391.onmicrosoft.com - Sign-in email: email address removed for privacy reasons I have my legal documentation ready to provide (company registration/incorporation document, valid for more than 2 months), and I want to make sure the legal name and registered office address I've entered match exactly what's on file. Could someone please escalate this to the Partner Trust & Safety / Vetting team for a manual review, or let me know what specifically triggered the automated block so I can correct it? Thank you for your time and help. Best regards, William SIMON Gérant +33612155786
Blocked during MAICPP partner enrollment - reference 715-123160
Hello, I'm trying to enroll in the Microsoft AI Cloud Partner Program (MAICPP), but my enrollment was blocked immediately after submitting my company information, with an automated trust check message. Because the enrollment was blocked at this stage, no Partner Center workspace was created for me, so I'm unable to open a support ticket through the normal in-portal method. Details of my case: - Reference number: 715-123160 - Transaction ID: b19b058c-f8c4-44f9-bbae-c49c537b45fb - Legal company name: [à compléter] - Tenant ID: dbac7550-f17a-4cda-83ed-3a5d5d16ab2d - Tenant domain: raic037.onmicrosoft.com - Sign-in email: email address removed for privacy reasons I have my legal documentation ready to provide (company registration/incorporation document, valid for more than 2 months), and I want to make sure the legal name and registered office address I've entered match exactly what's on file. Could someone please escalate this to the Partner Trust & Safety / Vetting team for a manual review, or let me know what specifically triggered the automated block so I can correct it? Thank you for your time and help. Best regards, RAIC William SIMON Gérant Tél. +33 4 72 97 02 02experiences with “MS incentives new experience”
Dear Microsoft, dear fellow partners, Please find below first experiences with the new "incentives experience" where the annual incentives guide was replaced with a website. This fine product can be found at: https://incentiveguide.partner.microsoft.com/en-US/ Site only shows a video, no matter which link you click. We want text, not video. I want the CSP M365 incentives info, not that video overlay again. 2. Site refers to a ‘product addendum’ but no such is found in the guide itself (it is in the MCI collection on OpsReadiness luckily - https://assetsprod.microsoft.com/mpn/en-us/microsoft-commerce-incentive-product-addendum.xlsx ) 3. The MCI collection (https://partner.microsoft.com/en-US/asset/collection/microsoft-commerce-incentive-resources#/) links to various files/links. The link to the FY27 coop guide is broken ☹ (https://incentiveguide.partner.microsoft.com/en-US/fy27-co-op/how-to-use-the-co-op-guidebook) p- luckily the definitions of what cannot be found are present (at https://incentiveguide.partner.microsoft.com/en-US/additional-terms-and-definitions/glossary-cooperative-marketing-funds) 4. There are no rates mentioned in the website/download of the guide. For CSP you would need to view the MSFY27 documentation in collection mentioned earlier we eagerly await an updated & improved version of this site!experiences with “MS incentives new experience”
Dear Microsoft, dear fellow partners, Please find below first experiences with the new "incentives experience" where the annual incentives guide was replaced with a website. This fine product can be found at: https://incentiveguide.partner.microsoft.com/en-US/ Site only shows a video, no matter which link you click. We want text, not video. I want the CSP M365 incentives info, not that video overlay again. 2. Site refers to a ‘product addendum’ but no such is found in the guide itself (it is in the MCI collection on OpsReadiness luckily - https://assetsprod.microsoft.com/mpn/en-us/microsoft-commerce-incentive-product-addendum.xlsx ) 3. The MCI collection (https://partner.microsoft.com/en-US/asset/collection/microsoft-commerce-incentive-resources#/) links to various files/links. The link to the FY27 coop guide is broken ☹ (https://incentiveguide.partner.microsoft.com/en-US/fy27-co-op/how-to-use-the-co-op-guidebook) p- luckily the definitions of what cannot be found are present (at https://incentiveguide.partner.microsoft.com/en-US/additional-terms-and-definitions/glossary-cooperative-marketing-funds) 4. There are no rates mentioned in the website/download of the guide. For CSP you would need to view the MSFY27 documentation in collection mentioned earlier we eagerly await an updated & improved version of this site!
Partner Center Developer Identity Verification Stuck
My Microsoft Partner Center account is stuck at Legal > Developer > Identity Verification, with the Verification Status consistently showing "Rejected". I have two key questions regarding the identity information submission for AU10TIX verification: 1. Does the contact person name filled in the account need to exactly match the legal name of the account holder? 2. What standard information must be provided to prove the submitter is the legitimate account owner and successfully trigger AU10TIX identity authentication? I have already submitted a support ticket for this issue, but the only reply I received via email simply stated that my submitted information was incorrect, without specifying which fields or content failed the review. I am still unable to identify the exact error in my submission and cannot complete the identity verification process. Could anyone share the correct filling standards for identity verification materials, or advise on how to resolve this persistent rejected status?
Edge extension developer enrollment blocked by "Runs on Trust" — requesting manual vetting review
Hello, My Microsoft Edge Add-ons developer enrollment in Partner Center was blocked by the automated "Runs on Trust" system at the registration/vetting step. The exact message was: "Microsoft runs on trust. We engage in a rigorous set of evaluation and certification processes; as a result your request was blocked." I can't raise this through the normal channel: after the block, Partner Center shows no workspaces, and the support intake for this topic ends at "Sign in to Partner Center to provide issue details" — the very resource the block locks me out of. Could someone please escalate this to the Partner Center Vetting / Trust & Safety team for a manual review? I'm happy to provide any identity or business-verification documents required. Case identifiers: Reference number: 715-123225 Transaction ID: 830719cb-5c12-4517-9e73-bbbeaf3be77a Correlation ID: ef620177-4c55-42c2-acbc-6f61ceea2843 Enrollment details: Program: Microsoft Edge Add-ons (browser extension) developer registration Account type: Individual developer Developer / legal name: Lewis Hadden (sole trader), United Kingdom Microsoft account email: happy to share privately with a moderator / MS staff For context and legitimacy: I'm the developer of "Sidenote," an AI reading assistant browser extension that is already published on the Chrome Web Store. I'm simply trying to publish the same extension to the Edge Add-ons store. Thank you for any help getting this reviewed. — Lewis HaddenAre You Having Achievement Code Issues?
July 1 - Hi all, I've seen a few posts regarding sudden issues in generating achievement codes. If this is an issue for you can you please reply to this with the course you're trying to generate and the approximate time you tried to generate? Trying to determine the scope of the problem. If you previously had an issue but it appears to be resolved now, please let me know that as well. Thanks, Dan
Partner Center Verification keeps getting rejected
I am trying to get my company verified in Microsoft Partner Center but I keep getting rejected because I originally signed up for MS 365 and Entra using my common first name (Randy), but when I upload my ID it contains my legal first name (Randall). I have changed my name in Azure and MS 365, but in the partner center > Account Settings > Legal Info it still shows Randy . After changing my name to Randall in MS 365 and Azure I tried to verify again and was rejected for the second time. I reached out to support but they just keep sending me instructions to go to the partner center and select "Fix Now". This link just takes to the page to upload my ID. If I get rejected for a 3rd time I will be unable to attempt again, I will be permanently rejected. Support doesn't respond other than to keep sending me the same link and it takes 5 days every time I explain the situation to them again. I need help clearing my common name in Partner Center Legal Info and anyplace else that is linked to Partner Center, I am losing revenue due to this and it's been about 4 weeks of trying to resolve the issue. My account ID is:7126119
CSP June 2026 Monthly Partner Update
To help you stay informed and prepared for operational changes, Microsoft publishes monthly self-service readiness content for CSP partners. This month's updates focus on actions, impacts, and resources across several important CSP topics. Each update is available as a short on-demand video designed to help you quickly understand what is changing, what it means for your business, and where to find additional guidance. This Month's Topics: (click title to jump to video) Microsoft 365 Updates | MFA Requirements in Partner Center | Multi-Party Private Offers (MPO) | Licensing Navigator in Partner Center AI Assistant | CSP Authorization Microsoft 365 Pricing & Packaging Updates Review upcoming pricing and packaging changes and understand how they may impact your customers and business planning. If the player doesn’t load, open the video in a new window: Open video MFA Requirements in Partner Center Stay up to date with Partner Center security requirements and understand the latest guidance relating to multifactor authentication. If the player doesn’t load, open the video in a new window: Open video Multi-Party Private Offers (MPO) Understand the latest MPO capabilities and available resources for partners participating in Marketplace transactions. If the player doesn’t load, open the video in a new window: Open video Licensing Navigator in Partner Center AI Assistant Learn how Licensing Navigator can help you find Microsoft licensing guidance and answers more efficiently. If the player doesn’t load, open the video in a new window: Open video CSP Authorization Understand the latest authorization requirements and the actions partners should take to remain compliant. If the player doesn’t load, open the video in a new window: Open video Need More Information? Visit the Launch Enablement Guide for additional readiness resources, guidance, and partner actions.Marketplace Partner of the Year Award: nomination window closes on July 7!
We are still accepting nominations for the 2026 Partner of the Year Awards, but the nomination window is closing soon! Are you a Microsoft partner that has embraced Microsoft Marketplace as key to your GTM and joint selling opportunities? Whether you have sold digital direct, through channel partners, or by co-selling with Microsoft, we want to celebrate you! Check out this Marketplace blog post to learn more about Partner of the Year Awards, the Marketplace Award, and how you can be considered for the 2026 Marketplace Partner of the Year.
Blocked enrollment, Trust Code 715-123160 - requesting manual review
Hi moderators (JillArmour), my Microsoft AI Cloud Partner Program enrollment is blocked by the automated trust evaluation, and I can't open a support ticket because the account has no workspace (the known blocked-enrollment issue). Requesting escalation to the Vetting & Enrollment / Trust & Safety team for manual review to clear the block. Error details: Reference number: 715-123160 Transaction ID and Correlation ID: the forum blocks posting the full IDs — I'll share both privately on request. Account: Program: Microsoft AI Cloud Partner Program (basic/free) Legal entity: CometReplyAI Tenant: anthonythomashall31outlook.onmicrosoft.com I am the Global Admin of the tenant. Live website with legal footer: https://cometreplyai.com/ Why: I need a Partner One ID (MPN ID) solely to complete Microsoft publisher verification for my Entra app so customers can connect Microsoft 365 / Outlook. Happy to provide identity documentation and the full transaction/correlation IDs privately — please tell me the best private channel or DM me. Thank you.
Events
Microsoft Marketplace offers multiple ways for partners to work together and grow through the channel. With multiparty private offers launching in Australia on July 16, alongside resale enabled offer...
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Recent Blogs
- 1 MIN READAccess the latest Instructor-Led Training (ILT) updates anytime at http://aka.ms/Courseware_Title_PlanJul 02, 2026
- Your voice continues to shape how the Microsoft AI Cloud Partner Program evolves. This month’s update brings together the announcements, investments, and resources partners need now, so you can prior...Jul 02, 2026
