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Unable to complete Partner Center verification – no workspace created (Ref: 715‑123160)
Hi, I am trying to register as a Microsoft Partner, but my verification was blocked with the following message: Reference number: 715‑123160 Transaction ID: 2a392997-f7e1-4325-842c-04eb313593e5 The issue is that because the enrollment was blocked at the trust‑verification stage, no Partner Center workspace was created, so I cannot open a support ticket. The “Contact Support” link takes me to a page with no option to submit a request. I am the Global Admin of the tenant. Could you please escalate this to the Partner Trust & Safety team so they can review my verification and advise on next steps? Thank you.
Partner verification - proof / badge / certificate
Hi, I have completed verification for Microsoft AI Cloud Partner Program and I have the Partner Launch benefits. What is the correct way that I can prove to my customers that I am now an official microsoft partner ? I thought it was the logo builder - but was advised by microsoft that this is not the right place and to ask the question here. Thanks in advance.
Blocked enrolment, Trust Code 715-123160, requesting manual review
Hi moderators, Our Partner Center enrolment is blocked by the automated trust evaluation system, and we cannot open a support ticket because the workspace dropdown is empty (the known issue for blocked enrolments). Requesting escalation to the Vetting and Enrollment / Trust & Safety team for manual review and to clear the block. We are a legitimate, newly registered Australian business and all details match our official government records. Entity - Legal entity: Deca IT Pty Ltd - ACN: 698 030 465 - ABN: 46 698 030 465 (active from 13 May 2026, verifiable on ABN Lookup) - Registered address: 532 City Road, South Melbourne VIC 3205, Australia - Tenant: decait.onmicrosoft.com - Partner ID / MPN ID: Unknown due to error Error details from the blocked screen - Reference number: 715-123160 - Transaction ID: c2c23a10-9d90-44a7-afa4-36ec6ef5b846 - Correlation ID: 07bac0f0-050b-4bdd-8918-71e62b4746fb Symptom Account settings > Legal info is completely empty (no profile tabs), so no legal business profile was ever saved. Enrolment appears to have been blocked before the profile could be created. Attempting to proceed returns the trust error above. Verification already completed - Domain decait.com.au is registered in the company's name - Public website is live at https://decait.com.au with full legal footer (entity name, ACN, ABN, registered address), plus Privacy and Terms pages - ABN Lookup confirms entity name DECA IT PTY LTD at the address above I am the account owner and Global Admin of the tenant. I can provide the account owner email, identity documentation (ASIC Certificate of Registration, ABN record, proof of domain ownership), and complete identity verification privately. Please let me know the best private channel, or DM me here. Thank you for your help.Hardware workspace missing and MAICPP trust blocked
Hello Microsoft Partner Community Team, Our Hardware program is Active and our EV Code Signing certificate is Active, but the Hardware Dashboard workspace is missing. Partner Center Home only shows “My access”. Partner Center Help + support cannot create a support request because the required Workspace dropdown has no results. I also tried to enroll in Microsoft AI Cloud Partner Program only to create a workspace for support, but it was blocked by Microsoft Trust. Reference number: 715-123160 Transaction ID: d453b753-54c6-4a2d-9556-85e8a77d6d98 Correlation ID: c9eba9d7-7a6f-41e1-b318-30cc57a0b8d0 Please escalate this to Partner Center backend provisioning / Hardware Submissions & Signing support for manual review.
Verified - still no hardware developer program access
It took eight weeks under ticket 2604250040000011 to be verified. Now that I am verified, I do not have any developer program access or roles to assign. I have raised a new ticket 2606160040010562. JillArmour is there a way to make this actually get resolved please? It's great that I am finally verified, but the intention of the original request was to be able to use the program. I feel they have not understood and have closed the request. Thanks
HELP!!!! I am so fustrasted with Microsoft Vetting Process
I NEED SERIOUS HELP, I PROVIDED EVERYTHING SINGLE DOCUMENTATION THAT IS NEEDED TO FINISH THE MICROSOFT AI PARTNER PROGRAM. I WAS WORKING WITH SWETA S. THATS THE SUPPORT PERSON AND AFTER PROVIDING ALL DOCUMENTS AND WEBSITE, OVER A MONTH (DELAY RESPONSES) THIS PERSON SWETA JUST CLOSES THE CASES WITH NO REASON WHY. I AM SOOOO FURIOUS RIGHT NOW. I FEEL LIKE I WANT TO GO TO WASHINGTON.Trust-based access denial—requesting manual review and scope clarification(TrkID#2606090040007541)
We are reaching out after exhausting standard support channels regarding a trust-based access denial on our Partner Center account. Our India entity, ConvergeSoft International Private Limited (PartnerGlobal ID: 6077036), received the following response from Microsoft support: "Microsoft runs on trust... we are unable to reactivate your access. This decision cannot be changed by opening a new support case." Our account verification status shows Authorized. We have no outstanding invoices, no history of fraudulent or abusive activity, and are a legitimate 30-person software consulting firm serving enterprise clients across custom development, Salesforce consulting, and AI solutions. We respectfully request: 1. Escalation to the Partner Vetting / Trust & Safety team for manual review 2. Clarification on whether this decision extends to our US-incorporated entity (ConvergeSol Inc., New Jersey) or is limited to the India entity 3. Any documentation we can provide to support a formal review Tracking ID: #2606090040007541
What phone number checks happen with Identity Verification?
My MAICPP enrollment was rejected at the identity verification step with "primary contact details did not match" and no further detail. I'm trying to understand whether the primary contact phone number plays any role in this check before I reapply. Specifically: Is the number checked for line type (mobile vs virtual), or is it just stored as contact info with no verification role? Support tickets keep getting closed with links to articles that don't cover this. Any insight appreciated.