Recent Discussions
How can I convert m4a to mp3 on my Windows 11 PC?
Recently, I found that the audio files recorded with voice memos on my phone are all in .m4a format, although they can be played normally, but I encountered a lot of trouble when sharing them among my friends - some devices don't support direct playback, and uploading them on some platforms is also restricted. I've heard that MP3 is the most versatile audio format, and I'd like to ask you computer experts how to batch convert M4A files to MP3 format. I need to balance the ease of operation and conversion efficiency and worried that the sound quality will be drastically reduced. Is there a recommended safe and reliable conversion way to convert m4a to mp3 on Windows 11? Online tools are convenient, but I don't dare to transfer private files. Lastly, there are multiple files (about 50), is there a shortcut for batch processing?29KViews1like11CommentsNetwork Connection Not Working
I've spent Several Hours attempting to get my devices to connect to each other remotely. Tech has attempted to rectify the issue I'm dealing with, even upping the tier doing the troubleshoot. None of the attempts have been successful through the entire experience. I'm hoping that someone can help me identify the source of the problem. It's been nothing but stress jumping through hoops to figure out the solution. Thank you for taking the time to reading this.6Views0likes0CommentsHigh CPU and loud fan on HP laptop while idle
Why idle and connected to power my Win 11 HP Elitebook fan runs loudly. I've captured perfmon data and there are numerous svchost processes pegging the CPU. They're just numbered svchost13, svchost 27, etc. How do I see what they're actually doing to identify the offenders?11Views0likes0CommentsWINDOWS 11 TASKBAR SYSTEM TRAY ICONS KEEP MOVING OUT OF HIDDEN MENU
Hi all I have been setting up a new laptop with Windows 11 25H2 Build 26200.6584 and when I move system tray icons to the hiden menu, about 40 or 50 seconds later windows unhides them and there appear back on the task bar. It is driving me mad as the task bar looks to cluttered. If it is a known bug, is there a fix for this? According to google searches, this is a known bug and none of the suggested fixes work.. I have tried: Re-arrange Icons via Drag-and-Drop. Restart Windows Explorer. Disable Fast Startup. Rebuild the Icon Cache using CMD window as admin I tried to delete the icon cache so windows had to rebuild it but taskkill /IM explorer.exe /F del /A:H "%localappdata%\Microsoft\Windows\Explorer\iconcache*" start explorer.exe but it gave the error below. Microsoft Windows [Version 10.0.26200.6584] (c) Microsoft Corporation. All rights reserved. C:\Windows\System32>taskkill /IM explorer.exe /F SUCCESS: The process "explorer.exe" with PID 10720 has been terminated. C:\Windows\System32>del /A:H "%localappdata%\Microsoft\Windows\Explorer\iconcache*" Could Not Find C:\Users\Kenny\AppData\Local\Microsoft\Windows\Explorer\iconcache* C:\Windows\System32>start explorer.exe C:\Windows\System32>56Views0likes2Comments"We couldn't update the system reserved partition"
Recently I joined windows insider and tried installing dev build but the problem is that after downloading is finished in settings the windows installer opens up and says "We couldn't update the system reserved partition" Can anyone help me with this? Thank you.Solved3KViews1like7Commentsprobleme pour installert windows insider canary
Bonjour Je Vien d'installer windows 11 64 bits sur mon ordinateur hp La version est 26h1 build du système d'exploitation 28020-1362 Il m'est impossible d'installer windows insider canary Je me suis inscrit et mon programme reviens toujours au point de de part POURRIEZ VOUS ME DONNER DES SOLUTIONS SVP Merci d'avance et bonnes fetes2Views0likes0CommentsProblems with printing
Hello, I am adding a new printer to Universal Print using a Ezeep-adapter. I print on a Win10 22H2 machine and everything is fine, then I print on a 24H2 or 25H2 Windows 11 pro it does not work. We get this error opening printer settings in the eventlog GetIntegerPairValue (pdf-k-octets-supported) - not an integer pair type: 0x12 Any ideas?7Views0likes0CommentsWindows 11 23H2 → 25H2 in-place upgrade fails in SAFE_OS / MIGRATE_DATA
I'm trying to in-place upgrade a Windows 11 23H2 system to 25H2 and consistently get a rollback in the SAFE_OS / MIGRATE_DATA phase with 0x8007042B – 0x2000D. After a lot of analysis (Panther logs, SetupDiag, DISM, etc.), the failure always points to migration problems around Microsoft-Windows-TPM-Driver-WMI (CCSIAgent) and, secondarily, Microsoft-Windows-DirectoryServices-ADAM-Client (adammigrate.dll). I'd like to confirm whether this is a known 25H2 migration issue (especially on Education) and if there is any supported workaround short of a clean install. --- ENVIRONMENT - OS: Windows 11 Education 23H2, Build 22631.6276 - Edition: Education (confirmed via winver and Settings → System → About) - Target: Windows 11 25H2 (26200.6584, "2025 Update") - Upgrade method tried: - Windows Update feature enablement - Windows 11 Installation Assistant - Official 25H2 ISO (26200.6584.250915-1905.25h2_ge_release_svc_refresh_CLIENT_CONSUMER_x64FRE_en-us.iso) mounted locally → setup.exe - Hardware: - Motherboard: Gigabyte Z690 AORUS PRO (BIOS F31) - SSD: WD_BLACK SN770 NVMe (firmware 731130WD, WD Dashboard reports "Healthy", no errors) - TPM 2.0: Intel PTT (firmware TPM) enabled - Secure Boot: Enabled - BitLocker on C: OFF (fully decrypted) --- SYMPTOM Every full in-place upgrade attempt (23H2 → 25H2) behaves as follows: 1. Setup runs, copies files, reboots to SAFE_OS phase. 2. During MIGRATE_DATA, setup fails and rolls back to 23H2. 3. Message on screen: "0x8007042B – 0x2000D The installation failed in the SAFE_OS phase with an error during MIGRATE_DATA operation" In C:\$WINDOWS.~BT\Sources\Panther\setuperr.log / setupact.log, the failure is always in SAFE_OS / MIGRATE_DATA and includes: V2VArbitrate: Source migration unit <System>\Microsoft-Windows-TPM-Driver-WMI (CCSIAgent) is not supported on the destination machine and it will not be restored V2VArbitrate: Source migration unit is critical, arbitration will fail V2V Arbitration failed. Last error: 0x00000032 pSPExecuteApply: Apply operation failed. Error: 0x0000002C Apply (machine-independent apply, offline phase): Migration phase failed. Result: 44 ExecuteOperations: Failed execution phase Safe OS. Error: 0x8007042B On some runs, just before the TPM arbitration failure, there are also errors related to DirectoryServices-ADAM-Client: Failure while calling IPostApply->ApplySuccess for Plugin="Microsoft-Windows-DirectoryServices-ADAM-Client\adammigrate.dll"… Error: 0x80070002 Error READ, 0x00000002 while gathering/applying object: apply-success, Action,CMXEXmlPlugin, C:\$WINDOWS.~BT\Sources\ReplacementManifests, Microsoft-Windows-DirectoryServices-ADAM-Client\adammigrate.dll… However, the ADAM plugin errors are logged as "ignore" in some traces, while the actual rollback is always tied to the critical TPM-Driver-WMI migration unit. --- WHAT I HAVE ALREADY TRIED I've tried to rule out all the usual suspects and a bit more: 1. Health checks & storage - sfc /scannow → no integrity violations - DISM /Online /Cleanup-Image /ScanHealth / CheckHealth / RestoreHealth → clean - chkdsk C: /scan → no file system / bad sector issues - WD Dashboard extended test → drive healthy, no SMART warnings 2. Drivers, TPM, AV, services - TPM: - Device: "Trusted Platform Module 2.0" (ACPI\MSFT0101\1) - Driver provider: Microsoft (inbox TPM driver), no OEM TPM drivers - pnputil /enum-drivers | findstr /i tpm shows only Microsoft TPM entries; any OEM/TMP-related oem*.inf were removed. - Legacy / problematic drivers: - Removed old Intel CougarPoint USB driver (oem25.inf) via pnputil /delete-driver oem25.inf /uninstall /force. - Antivirus / security: - McAfee WebAdvisor fully uninstalled. - Kaspersky products uninstalled via standard uninstallers and then cleaned with Kaspersky's kavremover in Safe Mode. - No Kaspersky services, drivers, files, or uninstall entries remain. - Currently only Microsoft Defender is active. - Telemetry: - Connected User Experiences and Telemetry (DiagTrack) service set to Manual and Running to avoid telemetry-related cancellation (0x800704C7). 3. Upgrade artefacts / component cleanup - Deleted: - C:\$WINDOWS.~BT - C:\$GetCurrent - C:\$WINDOWS.~WS - C:\Windows\SoftwareDistribution\Download - Ran: - DISM /Online /Cleanup-Image /StartComponentCleanup /ResetBase - Then again DISM /Online /Cleanup-Image /RestoreHealth and sfc /scannow 4. ISO & media verification - 23H2 ISO: Win11_23H2_English_x64.iso (official multi-edition ISO, SHA-256 verified). - 25H2 ISO: 26200.6584.250915-1905.25h2_ge_release_svc_refresh_CLIENT_CONSUMER_x64FRE_en-us.iso (official 25H2 ISO, SHA-256 verified). - Both mounted locally; upgrade run via setup.exe from the ISO (no third-party media tools). - Tried with Dynamic Update enabled and disabled (/DynamicUpdate Disable). 5. Compatibility scan vs full upgrade behavior - Running from 25H2 ISO: setup.exe /Compat ScanOnly /DynamicUpdate Disable → completes WITHOUT logging the earlier TPM-Driver-WMI / MIGRATE_DATA critical failures. - However, when running a FULL in-place upgrade (same ISO, same environment, DynamicUpdate disabled, "Keep personal files and apps"), the upgrade still fails in SAFE_OS / MIGRATE_DATA with the same TPM-Driver-WMI critical arbitration error and rollback. So, compatibility scan looks clean, but the real SAFE_OS/MIGRATE_DATA phase still hits the TPM-Driver-WMI migration problem. 6. ADAM / DirectoryServices-ADAM-Client state - DISM shows DirectoryServices-ADAM-Client feature as Disabled. - The ADAM migration plugin (adammigrate.dll) logs 0x80070002 during IPostApply->ApplySuccess on some runs. - As suggested in other cases, I have tried: - dism /online /enable-feature /featurename:DirectoryServices-ADAM-Client /norestart → reboot - dism /online /disable-feature /featurename:DirectoryServices-ADAM-Client /norestart → reboot - The ADAM error sometimes disappears or is logged as "ignored", but the TPM-Driver-WMI critical arbitration error persists and still causes rollback. 7. Attempt to repair TPM-Driver-WMI as a package (failed) Following the idea that TPM-Driver-WMI might be a partially removed servicing package, I: - Ran: DISM /Online /Get-Packages | findstr /i "TPM-Driver-WMI" → NO ENTRIES. There is no Microsoft-Windows-TPM-Driver-WMI-Package~… installed as a standalone package. - Mounted Win11_23H2_English_x64.iso as G: and searched for *TPM-Driver-WMI*.cab: → No such cab found anywhere in the ISO. - Mounted install.wim (index 4, Education) read-only and inspected Windows\servicing\Packages, and ran offline DISM /Image:... /Get-Packages | findstr TPM: → No Microsoft-Windows-TPM-Driver-WMI package or mum/cab. Only the component payload exists in WinSxS (amd64_microsoft-windows-tpm-driver-wmi_31bf3856ad364e35_10.0.22621.1...), but there is no installable package to feed into DISM /Add-Package. So there is NO STANDALONE TPM-Driver-WMI package that I can re-add or repair via DISM; it appears baked into the base image. --- CURRENT SITUATION - TPM driver: Microsoft inbox, no OEM TPM drivers. - AV: only Defender. - Component store: DISM /RestoreHealth and sfc /scannow are clean. - Storage: healthy. - Telemetry service: running. - ADAM client: "enable → disable" cycle tried. - 25H2 compatibility scan: now passes without TPM migration errors. - Full upgrade: still fails in SAFE_OS / MIGRATE_DATA with: - Source migration unit <System>\Microsoft-Windows-TPM-Driver-WMI (CCSIAgent) is not supported on the destination machine and it will not be restored - Source migration unit is critical, arbitration will fail - V2V Arbitration failed. Last error: 0x00000032 - pSPExecuteApply: Apply operation failed. Error: 0x0000002C - ExecuteOperations: Failed execution phase Safe OS. Error: 0x8007042B At this point, the only remaining options I can see are: - In-place repair install of 23H2 using the 23H2 ISO (setup.exe → keep apps & data), to rebuild the whole servicing/migration stack, and then retry 25H2; - Or clean install 25H2 from scratch. Before I go down that path, I'd like to know: --- QUESTIONS 1. Is this a known migration issue in Windows 11 25H2 (especially for Education) involving Microsoft-Windows-TPM-Driver-WMI (CCSIAgent)? In other words, is the "not supported on the destination machine" for this migration unit an expected symptom of a current 25H2 bug or a misconfiguration on my side? 2. Is there any supported way to reset/repair/ignore the TPM-Driver-WMI migration unit on the source side, given that: - there is no standalone Microsoft-Windows-TPM-Driver-WMI-Package~*.cab in the 23H2 ISO, and - DISM /Get-Packages does not list such a package? 3. Is an in-place repair install of 23H2 the recommended next step in this scenario, or is the official guidance to perform a clean install of 25H2 when SAFE_OS / MIGRATE_DATA fails on a critical migration unit like this? 4. Is there any known difference between consumer vs Education/volume 25H2 media that could affect whether the TPM-Driver-WMI migration manifest is present on the target image? Any official guidance or confirmation (e.g., "this is a known issue; wait for an updated 25H2 image or cumulative update" vs "your 23H2 install is irreparably corrupted, clean install recommended") would be very helpful before I commit to a wipe-and-reinstall. Thank you in advance.974Views2likes6CommentsESU admin account
I have enrolled my Windows 10 for ESU by changing my account to administrator and non-local account. This synced by settings and I didn't need to backup my other files to Onedrive. My update screen confirms I'm enrolled so all good so far. My question is do I need to keep my account as an Administrator now that I am enrolled? I'm a little nervous about leaving it so, as I also have a separate local admin account for installng stuff, and prefer to keep permissions separate from day to day browsing. Thanks, Paul115Views0likes2CommentsTh best windows backup software or utility for Windows 11/10 OS?
Hi everyone, I’m kind of a newbie here and I really need some advice. I want to make a full backup of my Windows 11 laptop because it has very important personal and work data on it. I’m a bit nervous about messing something up, so I'm looking for the simplest and safest method to let me easily backup Windows 11 to an external hard drive or SSD. I don't have much experience with windows backup software, so I prefer something easy to understand and not too technical. Ideally, I just want a way to back up the whole system so I can restore everything if my laptop crashes or the drive fails. What is the easiest utility you recommend for beginners on Windows 11? Built-in tools, external hard drives, or any beginner-friendly software suggestions would be really appreciated.50Views0likes8CommentsClicking External Hard Drive
Recently i obtained a blank 10TB external hard drive and when i plugged it in it made a clicking sound. I thought there must be some way to fix it so i googled how to fix it and according to some websites and videos it was fixable by realigning the heads etc. I did not want to attempt this myself so i went to a local computer store and they said it was dead and nothing could be done. They did not even plug it in to try it. My wife said it was probably not worth there time and effort fixing it. So did I misunderstand the information i found online and it's not fixable or was the computer shop not helpful or not willing to help with this issue?22Views0likes1CommentFully Automated Windows Factory Reset for Corporate Laptops
Hello, I am working on a corporate project where we need to allow employees to purchase company laptops. After purchase, the laptop must be fully reset to a “factory state,” removing all corporate data and files. I have tried several approaches: systemreset -factoryreset — but it always shows the GUI and prompts the user to choose whether to keep files or remove everything. Using a ResetConfig.xml — but without an OEM recovery image, it does not work. Applying install.wim via DISM — but after reboot, the system remains unchanged. My goal is to fully automate the factory reset without any user interaction, ideally in a corporate environment. I am considering using MDT, SCCM, or Intune. My questions: What is the best approach to fully automate Windows reset for corporate laptops? Are there best practices or official guides from Microsoft for this scenario? Has anyone successfully implemented fully automated factory reset in a corporate deployment?42Views0likes1CommentRefurbished computer
Once again, to deal with MS stopping support of a particular version, I've purchased a new (to me) refurbished computer. Probably not what MS would prefer, but they work fine for a low cost and provides what I need (and it will work just fine until MS stops support on "11"). Everything seems to be working fine, but I have been stymied by my inability to add a sign in pin. The 'puter just boots up without asking for a password or pin (as "admin"). It is an in home only computer so I am mostly not worried about anyone else using it, and I never keep sensitive information on it, but should someone break in and steal it they would not even have the most basic of hurdles to jump over. How do I add a pin or password to reopen my computer. IN settings it says Pin is not available. I do not want to use my MS password every time I want to open the computer. It is long and complicated. I am also concerned about what to do if I accidently put it to sleep or lock it. I have no way to wake it up or unlock it. I assumed that when I first booted it up there would be an opportunity to add the pin. did not happen. Ideas? Thanks in advance.20Views0likes1CommentA few queries about Windows home drive encryption and imaging with Macrium
01. Can I successfully image my encrypted system drive with a Macrium boot disk? 02. Will the image created be encrypted or not? 03. If i unlock the system drive and image it will the image be encrypted or not? 04. if i restore an encrypted image onto a encrypted partition will i require the unlock key 05. If i restore an unencrypted image onto a encrypted partition will the result be an encrypted or unencrypted partition and will i require the unlock key to do this restore? 06. what exactly does BitLocker support do, if added to my Macrium bootable image?25Views0likes1CommentHow do I stop Microsoft from installing LinkedIn on my pc?
I want to know how to prevent Microsoft from automatically installing LinkedIn on my PC. Every time I update Windows or install new features, LinkedIn keeps being added without my consent, and I would like to stop this from happening so I can maintain control over the applications on my system.82Views0likes2CommentsCan't extend the screen timeout on Windows 11? It always turns off after 3 minutes.
The system screen timeout is set to 15 minutes, but the screen still turns off after only 3 minutes. I have tried adjusting all relevant options in the power plan settings (including timeouts in advanced settings and hardware-related parameters), but none have worked. I am seeking a permanent solution.32Views0likes2CommentsRandom 100% SSD usage spikes freeze computer for 15-30 seconds
I've been having an issue with my computer for the last couple of months where it randomly freezes (could be simply using Word or playing any game), I've been trying to find a solution but I've been unsuccesful. Whenever it happens, the task manager shows a 100% usage for the SSD without any real indication of what could be causing it: Debating on buying another SSD to see if that fixes it. Also, I found a post from 2016 with the same problem but I couldn't make Intel RST work on my PC67Views0likes3CommentsHow do I pin a desktop shortcut to the Start Menu?
I have gone thru half a dozen "solutions" and they're all non-solutions. Most if not all lead to menus where the purported solution does not show, perhaps this is a question of versions. I created a shortcut on Windows11 Desktop. It is a shortcut to Windows Update. When clicked it runs correctly. The solution(s) I gathered say to right click the shortcut and expect a "Pin to Start menu" option to pop up. Well .... NONE did. Why is this seemingly simple and trivial functionality not failing on Windows 10? Would appreciate any guidance, tip or suggestion. Thanks in advance.48Views1like2Comments
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