accessibility
312 TopicsCONNEXION BUG
Hello, impossible to connect to my Microsoft account : Correlation Id: 1bb93db4-5a42-4664-b6f5-a626c04753fd Timestamp: 2026-04-21T11:48:24.000Z DPTI: dbd5d647006e7f7b5b3b02e9fae0bca2a7c64e00e830e1a3f34dbc8130982e52 Message: An unexpected error occurred. Tag: 7q6ca Code: 2147780643 It occured yesterday and it is sot solved yet. Best regards, Sylvain RENARD14Views0likes0CommentsWindows Defender Notifications Not Working — Even After Clean Installs, BIOS Reset & Full Repairs
Hi everyone, I’m facing a strange and persistent issue with Windows Defender notifications, and I’m hoping someone here may have encountered something similar. During routine system maintenance, I noticed that Windows Defender has completely stopped showing notifications — no scan completion alerts, no threat‑found pop‑ups, nothing at all. Troubleshooting I’ve Already Done To rule out corruption, configuration issues, or hardware‑related causes, I’ve carried out extensive testing across multiple clean installations: Reinstalled Windows using the Media Creation Tool → still no Defender notifications Reinstalled Windows again using Rufus → same result Reset BIOS / cleared CMOS Installed an older Windows 11 build (offline, before updates) → still no notifications Deleted all partitions on every reinstall (full clean install) Verified all Windows Defender notification settings, including Enhanced Notifications Checked Windows notification settings to ensure Windows Security is allowed Ran SFC Performed DISM /Online /Cleanup-Image /RestoreHealth Confirmed no registry or Group Policy entries suppressing notifications Reinstalled Windows Defender components Scanned with third‑party tools and Microsoft MRT — no issues found Ensured Windows Push Notification System Service is running Despite all of this, Defender notifications never appear on any fresh installation. Microsoft Support I opened a support ticket with Microsoft. One engineer performed an in‑place repair install Another advised me to post the issue here for deeper investigation Ticket reference: 710148747 Additional Technical Findings 1. Notifications are not being suppressed No GPOs applied No Intune configuration profiles No registry entries modifying notification behaviour Local notification settings fully enabled Defender notifications fully enabled It’s not a profile corruption It’s not a user hive issue It’s not a local DB issue It’s OS‑level 2. Windows Notification Platform (WNP) appears to be the root cause Across multiple clean installs: ShellExperienceHost exists on disk. Focus Assist toggle produces no toast (not sure it does) other apps like mail, Logitech, steam can toast notification, i don't see defender toasting any scan notification. WNP is partially working Defender is partially registering The scan‑completion channel is failing specifically This behaviour is consistent and reproducible. 3. Defender functionality validated using EICAR I manually created the EICAR test file and ran a scan: Defender detects and removes the file correctly Detection appears in Protection History A threat notification appears Scan completion notifications do NOT appear This confirms: Defender itself is functioning The notification delivery layer (WNP) is not working question at MS QA- https://learn.microsoft.com/en-us/answers/questions/5864084/windows-defender-notifications-not-working-even-af72Views0likes1CommentLocal account and MS account
I just did a windows 11 Home clean install and used my MS account for the installation. (Ready for the planned deactivation of local accounts.) Now I have two home directories and Windows is using the new MS account directory structure, but all my active files are in the local account directory structure. These questions will sound stupid, and they are, so we got that covered. Please reference howto documents. If I should read/study a book, please point me to the best Windows 11 Home admin book. How do I tell which UID I'm using? How to find the correct profile I'm using. Can I delete the local user account without deleting the active files? How to merge the two account files to the true active MS UID? Thank you, Ed T.22Views0likes0CommentsWindows 11 24H2/25H2 System Freeze After January 2026 Updates – Lenovo ThinkPad G2
Dear Microsoft Support Team, We would like to raise a high-priority technical support case regarding a stability issue observed after installing the January 2026 cumulative updates on our Windows 11 devices. Environment Details: Device Model: Lenovo ThinkPad G2 (multiple units) OS Versions: Windows 11 24H2 and 25H2 Update Installed: January 2026 Patch Tuesday cumulative update (KB number can be provided) Deployment Method: WSUS / Intune / Windows Update (specify accordingly) BIOS Version: (Installed Latest available from Lenovo) Issue Description: After installing the January 2026 cumulative updates, devices intermittently experience a complete system freeze. The system becomes fully unresponsive: Mouse and keyboard input stop responding No BSOD is displayed Task Manager cannot be opened System recovery is only possible via hard reboot (power button) Frequency: The issue occurs randomly, both during active use and idle state. Multiple users across our environment are impacted. Troubleshooting Performed: Reinstalled OEM-certified Lenovo display drivers Disabled Fast Startup Ran SFC and DISM health checks (no integrity violations) Updated BIOS to latest version Setting power idle mode, then work normally Request: - Please confirm whether this is a known global issue under investigation. - Advise if any hotfix, Known Issue Rollback (KIR), or registry-based mitigation is available. - Provide guidance on additional diagnostic logging required at kernel or driver level. - Confirm whether crash dump analysis is recommended for this scenario. We are prepared to provide additional diagnostic logs, memory dumps, or reproduction steps upon request. Kindly treat this as a priority case due to multi-user impact in a production environment. Thank you for your support. #Windows11, #Windows 11 24H2, Windows Update, Cumulative Update, System Freeze, Lenovo ThinkPad, Display Driver, Enterprise5.1KViews12likes31CommentsIssue with "Edit with Paint 3D" Functionality
I have recently encountered an issue with Paint 3D. When I try to edit a picture using Paint 3D by right-clicking on the photo and selecting "Edit with Paint 3D," I am unexpectedly prompted to choose an app to open the file instead of Paint 3D launching directly. Has anyone else experienced this problem, or does anyone have any insights on why this might be happening and how to resolve it? Thank you for your assistance! Following was done: Reinstall Paint 3D Open Microsoft Store: Go to the Start menu and open the Microsoft Store. Search for Paint 3D: In the search bar, type "Paint 3D." Reinstall Paint 3D: If the app is installed, you can click "Open." If it’s not installed or you suspect it might be corrupted, click "Install" or "Get" to reinstall it. Ensure Paint 3D is Enabled Open Settings: Press Win + I to open Settings. Go to Apps: Navigate to "Apps" and then "Apps & features." Find Paint 3D: Scroll through the list of installed apps to find "Paint 3D." Ensure It’s Enabled: If you find it, make sure it’s not disabled. If it is, re-enable it. Associate Image Files with Paint 3D Manually Right-click on the Image File: Right-click on an image file. Select Properties: Choose "Properties" from the context menu. Change the Default Program: In the Properties window, click the "Change" button next to "Opens with." Manually Find Paint 3D: Click "More apps" if Paint 3D is not listed. Scroll down and click "Look for another app on this PC." Navigate to C:\Program Files\WindowsApps and look for the Paint 3D executable. Note that you may need administrative permissions to access this folder. Use the Default Apps Settings Open Settings: Press Win + I to open Settings. Go to Apps: Navigate to "Apps" and then "Default apps." Reset Default Apps: Scroll down and click "Reset" under "Reset to the Microsoft recommended defaults." Change Defaults Manually: After resetting, try setting Paint 3D as the default app for your image files again. Check for System Updates Open Settings: Press Win + I to open Settings. Go to Update & Security: Navigate to "Update & Security." Check for Updates: Click "Check for updates" and install any available updates. Sometimes updates can fix issues with system apps like Paint 3D. 1. Check if Paint 3D is Installed Correctly Open PowerShell as Administrator: Press Win + X and select "Windows PowerShell (Admin)." Check Installation: Enter the following command to check if Paint 3D is installed: powershell Copy code Get-AppxPackage *Microsoft.MSPaint* | Select Name, PackageFullName If Paint 3D is listed, it’s installed. If not, proceed to reinstall it. Reinstall Paint 3D: Uninstall Paint 3D using PowerShell: powershell Copy code Get-AppxPackage *Microsoft.MSPaint* | Remove-AppxPackage Reinstall from the Microsoft Store: Open the Microsoft Store, search for "Paint 3D," and install it. 2. Reset Paint 3D Open Settings: Press Win + I to open Settings. Go to Apps: Navigate to "Apps" > "Apps & features." Find Paint 3D: Scroll down and select "Paint 3D." Advanced Options: Click on "Advanced options." Reset: Click the "Reset" button. This will reset Paint 3D to its default state. 3. Create a New User Profile Open Settings: Press Win + I to open Settings. Go to Accounts: Navigate to "Accounts" > "Family & other users." Add Someone Else to This PC: Click on "Add someone else to this PC." Create a New User: Follow the prompts to create a new user account. Log In: Log out of your current account and log in with the new user account. Check if Paint 3D works correctly in the new profile. 4. Repair Windows Using DISM and SFC Open Command Prompt as Administrator: Press Win + X and select "Command Prompt (Admin)" or "Windows PowerShell (Admin)." Run DISM: Enter the following command to repair the Windows image: powershell Copy code DISM /Online /Cleanup-Image /RestoreHealth Wait for the process to complete. Run SFC: Enter the following command to check and repair system files: powershell Copy code sfc /scannow Wait for the process to complete and restart your computer.28KViews1like11CommentsWindows Defender Blocking Node and Electron Whilst activated
I'm learning about electron desktop apps, but windows defender app, whilst activated it's blocking my node and electron.exe. I tried most solutions in the web but, nobody can help me in this situation. What can I do?46Views0likes2CommentsThis is why you should switch to Windows 11
A lot a people criticize Windows 11 for bloats and what so ever but actually Windows 11 has great features such as Game bar (if you're a gamer), Phone link which you can send photos from your PC/Laptop to your Phone (works for both Android and Iphone) And best of all Task view which is very important because you can open Microsoft Word/Excel/Powerpoint while chatting on Microsoft Teams or Whatsaap. Windows 11 maybe bad but still it has great features.98Views0likes8Comments