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Stryv's avatar
Stryv
Copper Contributor
Jun 03, 2026

How come all of a sudden all of my Earbuds and Headphones skip audio?

Hi,

I like to use Earbuds when on my PC, (Windows 11 Pro) I never had this issue until about 2 weeks ago. I cannot use any Earbuds or Headphones because the audio skips so badly that I miss out on the majority of what is being said, I do not know what to do. I live chatted with a Microsoft rep who then connected to my PC and didn't know what to do. So, he restored an old backup - and that worked for 1 day. Then the next day I turned my PC on and boom it was back.

 

Does anyone know what is happening or what I can do to resolve this? I play 1 game, and when I do it's just massive skips and it is incredibly annoying.

 

I would greatly appreciate anyone's help on resolving this please. It has become unbearable.

Please help!
Thank you,
- Jon  

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4 Replies

  • Stryv's avatar
    Stryv
    Copper Contributor
    Jun 04, 2026

    Yes of course, firstly - I greatly appreciate both of you taking the time to help me out with this very frustrating issue.

    I too assumed it was a driver but I am on the newer side of Windows PC's, I come from macOS I built this PC a probably a little over 1 year ago this month.

    I'm sorry - anyways. 
    DEVICES;

    1. STATUS Pro X (These are brand new, as in I got them less than 1 week ago).
    2. SoundCore AeroFit 2 (these are less than 2 months old)
    3. ROG CETRA True Wireless (These still get use because I love them lol)
    4. Skullcandy SESH ANC ACTIVE (Hardly used now, but when I did, they were amazing)

    Those are my most active "Earbuds".

    1. Turtle Beach - STEALTH 700X Gen 3 (Fairly new)
    2. Logitech G733 Gaming Headset (Been using for a while, these are my Tried-and-True pair)

    And some random others - but what I posted are my main focus.

  • Noreen's avatar
    Noreen
    Iron Contributor
    Jun 04, 2026

    Audio skipping issues with earbuds or headphones on Windows 11 Pro can be frustrating, especially when they suddenly appear after working fine. Since a Microsoft support session temporarily fixed it but the problem returned, it suggests the issue might be related to drivers, settings, or hardware conflicts.

  • Stranger_Hanyo's avatar
    Stranger_Hanyo
    Tin Contributor
    Jun 03, 2026

    Hmm, could you please tell us the make and model of your devices?

    Also, please check the Windows Update history from settings and try uninstalling the last installed update. Does that help? If yes, the update might be the problem. Report it in the Feedback Hub and defer Windows Updates(https://support.microsoft.com/en-us/windows/pause-updates-in-windows-643e9ea7-3cf6-7da6-a25c-95d4f7f099fe) till a fix arrives.

    • Stryv's avatar
      Stryv
      Copper Contributor
      Aug 15, 2026


      Thank you for commenting, there are a lot of updates, and I am not sure which one I should uninstall.

      When you said;

      Hmm, could you please tell us the make and model of your devices?

      What device model are you referring to? My PC or the earbuds? 
      My PC is a custom build, I built it myself, Windows 11 Pro with an Intel core I7-14700K CPU.

      It's strange, if I connect wired earbuds to my PC tower it works perfectly, but for some reason just the earbuds skip sound, but if I use my headset "Turtle Beach: Stealth 700 Gen 3" they work perfect or my Logitech: G733 those work perfect as well. But any earbuds do not work. So frustrating because I take classes online for computer science and I do not like having to use a headset for hours, hence the reason I spent $200 on the Status Audio PRO X earbuds.

      I am newer to Windows, I used to only have Mac computers, but I built my first PC about 1.5 years ago.

      Any help is greatly appreciated!

      Thank you all for helping me,
      - Jon