accessibility
585 TopicsWindows 11 account issues: lock screen skipped, device not showing in Microsoft account
Hi everyone, I’m facing a few strange issues on Windows 11 that seem to be limited only to my main user profile, and I’m hoping to fix them without creating a new profile and migrating all my data. Settings > Apps > Advanced app settings: I see a sign-in-related issue & an error code 0x80860010. The lock screen is skipped when the PC starts. On power-on or restart, the lock screen flashes for a split second, and then Windows directly goes to the PIN entry screen. This happens only on my main user account. If I create a new local or Microsoft account, the lock screen works perfectly even after a restart or cold boot. My Windows PC does not appear under Devices on my Microsoft account page, even though the PC is signed in with my Microsoft account locally. I’ve already tried restarting, signing out and back into my Microsoft account, checking sign-in options, and testing Fast Startup on and off. Since everything works fine on newly created accounts, I believe my existing user profile or account state may be corrupted. I’m trying to avoid creating a new profile and manually migrating data if possible. Any guidance on repairing the current user profile, re-linking the device to my Microsoft account, or restoring normal lock screen behavior would be greatly appreciated. Thanks in advance for any help. ~Gourav40Views0likes1CommentSave the date: Windows Office Hours - January 15, 2026
Join us for our next monthly Windows Office Hours, January 15, from 8:00-9:00 AM PT! We will have a broad group of product experts, servicing experts, and engineers representing Windows, Microsoft Intune, Configuration Manager, Windows 365, Windows Autopilot, security, public sector, FastTrack, and more. They will be standing by -- in chat -- to provide guidance, discuss strategies and tactics, and, of course, answer any specific questions you may have. For more details about how Windows Office Hours works, go to our Windows IT Pro Blog. If you can't make it at 8:00 a.m. Pacific Time, post your questions on the Windows Office Hours: January 15th event page, up to 2 days in advance.46Views0likes1CommentCopilot Chat missing in Outlook Web and Outlook Classic
Hello, since recently we are experiencing a tenant wide issue with Microsoft Copilot Chat in Outlook. Environment: Microsoft 365 Business Premium Microsoft 365 Copilot Chat enabled Copilot Chat is pinned for all users via admin settings Copilot Chat works in other Microsoft 365 apps (e.g. Word) Copilot Chat is missing in Outlook Web (OWA) and Outlook Classic for all users in the tenant Key details: No recent admin, policy, or licensing changes were made Copilot Chat does not appear in OWA, which suggests a backend or service side issue The behavior is consistent for all users Questions: Is anyone else seeing Microsoft 365 Copilot Chat disappear from Outlook Web or Outlook Classic tenant wide? Has Microsoft changed the availability or scope of Copilot Chat in Outlook recently? Are there known dependencies or rollout changes that affect Copilot Chat visibility in Outlook specifically? Any confirmation from other tenants or additional technical insight would be helpful.76Views0likes1CommentCan't Sign in to anything with my Microsoft account
After the last update or so, I can't sign in to the Microsoft store or the Xbox app or the settings. There is no error code or anything, it just flashes the sign in page and disappear. In the store I get the error "We encountered an error. Please try signing in again later." and that's all. I tried all sorts of thing like resetting and repairing the Microsoft store and Xbox app, but those did nothing. i tried these commands "sfc /scannowsfc /scannow" and "Dism /Online /Cleanup-Image /RestoreHealth" but still nothing. Does anyone have the same error or knows a fix, please let me know. Thanks28Views0likes2CommentsWindows 11 24H2 breaks the .exe and .com file associations
Hello world, Recently updated to 24H2 feature update on my Dell Latitude 7450 laptop. Update took hours to complete. However, after login in, we found all the exe and com file extensions are broken. From notepad, task manager to Command prompt are not working. Tried all possible ways to restore the file associations thorough the recovery startup page, but did not help, until completely uninstall all quality and feature updates. 24H2 is still matured till this day, i believe. Please let me know if there is a workaround on this issue or a patch is available addressing this issue. Thank you.2.2KViews0likes5CommentsThumbnails broken
Hi All I'm new here, I have a SP list that has an image column, it's an older list so the images are still stored in Site assets. It's the back end of a Powerapp. The problem I have is that some of the images won't render in some thumbnail sizes in my app. So some images render small, medium and large but not full and others render in small medium, full. I think it has something to do with when I updated a record in my app. but for now I would like to know how to repair the image column. I'm fairly sure it's Sharepoint issue, as when I select an image in the list, it sometimes does not preview as a large image. Any help would be much appreciated.12Views0likes0CommentsWindows 11 Suddenly Started to Resize and Move my Open Windows Position
How to fix that? Even IDM that I always put in the right corner would be moved on the left side of the screen, never had that problem? It seems to appeared after upgrading to 24H2. It usually happens after monitor turns screen off after some time, but I think that I saw that happening even randomly.4.9KViews2likes7CommentsM365 Copilot Chat Works for Cloud-Only Students, Not for AD-Synced Accounts
I want to make M365 Copilot Chat accessible for our students (13+), and according to this article, I have prepared everything: My tenant is correctly classified as K12. The student account has the attribute ageGroup set to NotAdult in Entra ID. Unfortunately, this only works with student accounts that are cloud-only. When I synchronize a student from the on-premises AD to Entra ID and set the ageGroup attribute to NotAdult in Entra ID, access to Copilot Chat does not work. Any ideas?136Views0likes2Comments