device management
1171 TopicsPlease help me understand how Win11 is screwing this up
This is a picture of the properties of a particular VM I want to back up. This is a picture of an external HDD I have, which is completely empty (obviously). This is the error I get when I try to copy the above VM to the above external HDD. Clearly Win11 is totally screwing up space calculations here. Any idea how, why, and how to fix it?37Views0likes3CommentsBose QC Ultra Keeps Disconnecting from My ThinkPad X1 Carbon
Hello! I’ve been using my Bose QC Ultra headphones for a couple of months now. But in the last couple of weeks, I’ve been facing a weird disconnection issue with my laptop (Lenovo ThinkPad X1 Carbon running Windows 11 Pro). Most of the time when I power on both my laptop and headphones, they fail to establish a stable connection. They just keep connecting and immediately disconnecting, until I manually click the Connect button. Has anyone else faced this? Any idea how to fix it? Things I’ve already tried: Hard reset the headphones Disabled multi-point connection Removed all paired devices (both laptop and headphones) Uninstalled the Bose app from my phone Uninstalled and reinstalled Bluetooth driver on my laptop Installed the latest drivers, BIOS update from Lenovo’s website, and all Windows updates I’m out of ideas here. Any help would be appreciated!3Views0likes0CommentsBuying new laptop - need advice
Hi All, I am using windows 10 laptop right now, as the support is ending in few weeks, looking to buy new laptop. Unfortunately existing laptop is not eligible to upgrade to windows 11 so i have to buy new one. Question is should i buy windows 11 laptop now OR wait till windows 12 is released. Also if i buy a windows 11 laptop now, how to find if it is eligible to upgrade to windows 12 once that OS is released. Appreciate your inputs, thanks in advance.6Views0likes0CommentsPC powers off after DRIPS warning
This started to happen about 10 days ago, on most days, but not all. My PC, a Dell XPS 8960, running Windows 11, shutdowns on its own while in suspension. To resume working, I just need to press he power button to turn it back on. Looking at event viewer, at the time of the power on, I see the error: The system shutdown at xx:xx:xx on xx/xx/xx was unexpected Previous to the shutdown I see these warnings: USB device draining system power when system is idle. USB Device: VID: 0x424 PID: 0x7260 REV: 0x625 Removal action failed: QueryRemovalInitiated And another identical for VID: 0x424 PID: 0x7240 REV: 0x207 Then come another 2, one for each of these two devices, saying: Enumerating a DRIPS blocking device that was previously removed when exiting low power epoch. IsPortCycle: false The devices under device manager with these IDs are both listed as USB2 Controller Hub: USB\VID_0424&PID_7260&REV_0625&MI_00 USB\VID_0424&PID_7240&REV_0207 Which are both related to my Dell U3223QE Monitor. If I unplug the USB-C cable from the monitor to the PC, both USB2 Controller Hub disappear from Device Manager. So, clearly, the PC shutting down on its own when it goes into suspension has something to do with these warnings. Since there are more USB devices connected to the monitor: a Dell soundbar AC511M, a fingerprint reader, a Logitech mouse USB wireless transmitter and a Yubikey physical security key (identity device), I can't be sure if the error is related to the monitor itself or one of the connected devices. The monitor only has a 2022 driver published by Dell and that is the one installed. The soundbar has no driver from Dell and runs on a Microsoft 2024 driver. The mouse is running a 2006 Microsoft driver. The Yubikey is also on a Microsoft 2006 driver. Same for the fingerprint reader, listed as HID-compliant fido. So no recent driver changes to any of them. At this point, I don't know why it shutdowns or how to fix it. Any help would be appreciated.51Views1like3CommentsLenovo X1 Nano randomly freezes or shuts down during Teams/browser use
Hi everyone, I’m using a Lenovo ThinkPad X1 Nano and I’m running into a frustrating problem I can’t shake. Whenever I load my website Lauth Investigations (including the WordPress backend) or join video calls, the laptop will behave erratically: browsers freeze or become unresponsive, pages (and the WP admin) hang for long periods, video/audio stutters during Teams calls, and in some cases the machine will hard-shutdown or crash instead of just recovering. The behavior often looks like a sudden spike in CPU/latency followed by a freeze or forced reboot — everything will be fine for a while and then the issue appears mid-session. I’ve already tried the usual troubleshooting steps: installed the latest Windows updates, updated Lenovo firmware/BIOS and drivers via Lenovo Vantage/System Update, updated Intel drivers (including ME), disabled hardware acceleration in browsers, tested with and without the dock, and reset power-plan/processor maximum states, but the problem still pops up intermittently. It’s making day-to-day work (and editing the WordPress backend) unreliable. Has anyone else with an X1 Nano seen these exact symptoms (freezes, lags, or shutdowns tied to Teams or heavy browser/WordPress use)? If so, what concrete fixes worked for you, specific BIOS versions, driver rollbacks, Teams settings, or Lenovo/Intel patches that actually stopped the crashes? Any configuration or logs I should collect to help diagnose it would also be appreciated. Thanks in advance!19Views0likes1CommentUpgrading new hardware with existing Windows Pro license
Team, I had one Lenovo device, when I bought this Windows Pro License, linked to my account, in 2023. Now, I got new Asus device. Not able to use Activate Troubleshooting or Windows didn't auto migrate the license. Still using Home Edition. Tried troubleshooting guide https://support.microsoft.com/en-us/windows/add-your-microsoft-account-to-your-digital-license-3bdaaacc-259d-4769-bf14-acac4edbc30a Since, Home Edition is active, Troubleshoot button I do not have "Add Account" button too. Not sure, what to do next.31Views0likes3CommentsVideo downloads from icloud converting to pdfs in One Drive
When I download videos from icloud they are downloaded as videos but when I move to my One Drive folder they convert...I saw someone somewhere say to use the properties button but the options don't seem to allow me to just keep the files as MP4s as they originally are... (When I download google photos videos they are in heic files and I wish there were a cure for that but maybe it's with Google that I need to change something with. Thanks for any assistance!23Views0likes0CommentsChanged cpu and motherboard, now it won't activate
The computer was activated with Windows 11. After having to change the motherboard to a b550km and a Ryzen 5500 it won't activate. It comes up on a list of computers that can't be activated. I've tried this many times, I used to be a tech and have activated Windows many times. I sent two requests to Microsoft help, and it said two times that someone would call me but they never did.19Views0likes1CommentWindows Hello for Business - PIN Reset Flow
Hi all, I'm a bit confused on the PIN reset flow for Windows Hello for Business from the login/lock screen. We are testing this with two Entra Joined devices with two accounts that are Entra Joined When one device starts the PIN reset/I forgot my PIN from the logon screen, they are prompted to use MFA credentials, this is what I want With another user, they are asked to "veryify it's them" and they need to enter a password. I'm not sure what's casuing the difference and why one is being asked for a Password and the other is following the correct MFA flow. Just to note, if I assigned TAP to the account I'm having an issue with, they are prompted for the TAP and can reset the PIN, no password required. I'm not sure why the process is asking for a password in one instance and MFA in another. Thanks22Views0likes0Comments