Windows 11 24H2/25H2 System Freeze After January 2026 Updates – Lenovo ThinkPad G2
Dear Microsoft Support Team, We would like to raise a high-priority technical support case regarding a stability issue observed after installing the January 2026 cumulative updates on our Windows 11 devices. Environment Details: Device Model: Lenovo ThinkPad G2 (multiple units) OS Versions: Windows 11 24H2 and 25H2 Update Installed: January 2026 Patch Tuesday cumulative update (KB number can be provided) Deployment Method: WSUS / Intune / Windows Update (specify accordingly) BIOS Version: (Installed Latest available from Lenovo) Issue Description: After installing the January 2026 cumulative updates, devices intermittently experience a complete system freeze. The system becomes fully unresponsive: Mouse and keyboard input stop responding No BSOD is displayed Task Manager cannot be opened System recovery is only possible via hard reboot (power button) Frequency: The issue occurs randomly, both during active use and idle state. Multiple users across our environment are impacted. Troubleshooting Performed: Reinstalled OEM-certified Lenovo display drivers Disabled Fast Startup Ran SFC and DISM health checks (no integrity violations) Updated BIOS to latest version Setting power idle mode, then work normally Request: - Please confirm whether this is a known global issue under investigation. - Advise if any hotfix, Known Issue Rollback (KIR), or registry-based mitigation is available. - Provide guidance on additional diagnostic logging required at kernel or driver level. - Confirm whether crash dump analysis is recommended for this scenario. We are prepared to provide additional diagnostic logs, memory dumps, or reproduction steps upon request. Kindly treat this as a priority case due to multi-user impact in a production environment. Thank you for your support. #Windows11, #Windows 11 24H2, Windows Update, Cumulative Update, System Freeze, Lenovo ThinkPad, Display Driver, Enterprise
Issue Printing in Color on Windows 11
I am having an issue enabling color printing on Windows 11 for my HP OfficeJet Pro 6978 printer. I have tried uninstalling and reinstalling the printer several times, installed the latest printer drivers for this model, and made sure that it was set up using a Standard TCP/IP Port instead of WSD. Here is what my computer is showing when I attempt to print: Ink cartridges installed have a sufficient amount of ink (I just installed two new ink cartridges). Any possible solutions would be much appreciated!
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Hi all, I managed to install windows 11 with a local account by applying the oobe\bypassnro trick. It worked like a charm in the past with Windows 11 22H2, 23H2 and 24H2 installation as far as I have tried. However, it seems this bug was patched by Microsoft and oobe\bypassnro not working for Windows 11 25H2. Is there any other methods I can try in order to install Windows 11 without a Microsoft account? Thank you
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Hi The laptop makes usual ding noise when the USB drive is added but there is no option to open the files from File Explorer. I've done some research and tried various things - restart, uninstalling drivers etc and have found myself on the Event Viewer page for the USB drive. The following is displayed: Device settings for USBSTOR\Disk&Ven_SanDisk&Prod_Cruzer_Blade&Rev_1.00\04016924101322110935&0 were not migrated from previous OS installation due to partial or ambiguous device match. I'm thinking this is the problem?? But how do I fix it? Many thanks in advance for any help
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Hello, I have noticed this issue not only with myself, but several colleagues of mine using any bluetooth headset and its built-in microphone. When initially connecting bluetooth headsets to our Windows devices (Apple, Shokz, etc.) they work as intended. However, the microphone seems to disconnect and no longer be recognized by Windows randomly throughout the day and/or right before answering calls (through MS Teams). Audio continues working as intended. The only solution I have found is restarting the device. You can imagine this becomes extremely annoying and causes us to lose time working. I have tried several other solutions. Uninstalling the drivers through device manager just creates an endless loading screen loop and never completely uninstalls any drivers while the headset is paired. Removing the device in Windows Bluetooth settings also ends up getting stuck and doesn't allow you to un-pair or re-connect to the headset. Restarting Bluetooth services does not fix the issue either. Does anyone have a similar issue or a fix for this? It has only started happening recently, maybe within the past couple weeks.
