device management
2013 TopicsForgot iPhone Passcode. How to Unlock iPhone without password in Windows 11?
I recently found myself locked out of my iPhone because I forgot iPhone passcode. Unfortunately, I don't have access to any backups that could help me restore the phone. I need to reset the iPhone to regain access, but every method I come across seems to require the passcode. Here’s a little background: The iPhone is mine, and I can provide proof of ownership if necessary. It’s running the latest version of iOS. I don't have access to a computer with iTunes installed, so I need a solution that works without iTunes or preferably without a computer at all. Is there a reliable way to reset iPhone without the passcode, even if it means erasing all data? I understand that security features are important, but I’m stuck and need help.15KViews2likes7CommentsWindows 11 completely freezes
Windows 11 completely freezes after approximately 2 minutes of inactivity following the latest update. Hello, Since installing the latest Windows update, I have been experiencing serious problems with my PC. Whenever I stop moving my mouse for approximately two minutes, the entire system becomes unresponsive. The mouse cursor can still be moved, but clicking, typing, keyboard shortcuts and opening programs no longer work. Even Task Manager cannot be opened. The only way to regain control of my PC is to perform a forced shutdown using the power button. This happens consistently and did not occur before the latest Windows update. I checked Windows Event Viewer and found the following errors. Kernel-Power Event ID 41: BugcheckCode: 0 SleepInProgress: 0 WHEABootErrorCount: 0 I also found an ASUS application crash: Application: Aac3572MbHal_x86.exe Version: 1.6.1.9 Faulting module: combase.dll Exception code: 0xc0000005 Application path: C:\Program Files\ASUS\AacMB\Aac3572MbHal_x86.exe Module path: C:\WINDOWS\System32\combase.dll I suspect that there may be a compatibility issue involving the latest Windows update, ASUS software or a system driver. Has anyone experienced the same issue? Could this be related to Windows power management, a driver conflict or a recent Windows update? I would appreciate any help in identifying and fixing the root cause. I urgently need a solution because my PC is currently unusable without regularly performing forced restarts. Thank you for your help.131Views0likes2CommentsSecurity Issue: Win 11/iPhones/Phone Link/User Accounts work&private
Something strange happened recently. I had a work laptop with a very generic password to open it to the "Admin" user ( the only user set up by my employer - literally "0000"). As I was using it I downloaded 2 apps for work: Whatsapp, which my employer uses for all communication between employees, and the Phone Link app, which I had linked to our work phone (iPhone 11). Additionally, sitting in my pocket, I had my iPhone (the iPhone SE), which had Phone Link on it already, but was connected to my laptop at home. Important: I never entered my username/email/password into my work computer. The Problem: At some point, the work computer started showing the image of a flower I have saved on my laptop at home on the open screen connected to my user profile. Sign in didn't change at all (no password change), but the image did. Then everything Microsoft on that work laptop was converted to all my information: Private banking, all my bookmarks for my Edge Browser, Microsoft Store, and Phone Link. I couldn't even remove the work Phone Link profile from my personal iPhone. I had to go online to Microsoft to manage users: https://account.microsoft.com/devices https://account.microsoft.com/devices/content https://account.microsoft.com/security And indeed my work computer was listed both in the Microsoft Store, My Devices, and in the Phone Link settings in the app (where I couldn't remove it). I removed all the work related devices and changed my password. I asked AI explaining what happened and this was the result: Via AI: "That's actually the most common scenario. You almost certainly didn't type a password — Phone Link silently inherited an already-active session. Here's how: The Microsoft Store is the usual culprit. If your personal Microsoft account was ever signed into the Microsoft Store on that work laptop (even once, to download any app), a valid session token stays cached. When you opened Phone Link and clicked through setup, it detected that existing Store session and used it without prompting you for a password at all. You'd see a "Continue" or "Sign in" button that just… works, with no credential entry. From a Microsoft Q&A thread confirming this exact behavior: "The unwanted email showing in Phone Link was signed in the store app." Another thread adds: "Phone Link saves your account info with your Windows user profile, and sometimes your Microsoft Store account too." So the sequence was likely: At some point (possibly during initial IT setup, or when you downloaded something), your personal account got signed into the Store on the work laptop. You opened Phone Link, clicked through the setup, and it silently used that cached Store session — no password prompt. Windows then associated your personal Microsoft account with a local user profile on the machine." My work laptop with Phone Link was actually showing then my personal phone and conversations and not the work iPhone I had linked originally. I need some input as to whether this has happened to other people. It seems like a massive security flaw - I didn't sign in and now my employer suddenly has all my personal info from banking to phone conversations on their laptop which is totally unacceptable. Additionally they are accusing me of browsing while at work, but all that information is from my home computer where I was doing my banking and other work on Edge. They just aren't tech savvy enough to figure that out and just see all the links. I was never given any info from my phone or any of the Windows apps or OS that it was migrating my data to that computer. It just did it. Is there a way to block this from happening? Have other people experienced it? To me it's terrifying and inexcusable that there would be such a flaw.22Views0likes0CommentsPermanently purge an account
Simple: how do I purge an account from the system? My situation is this: I had 2 account, my personal one and one I used that was given to me by uni for the Office package, the one used for Office had license revoked and I finished uni, so I no longer have access to that account and I want it gone, how?42Views0likes1CommentUSB Audio Class 1.0 Code 10/no-audio issue fully resolved in KB5127648 and Windows 11 26H2?
a { text-decoration: none; color: #464feb; } tr th, tr td { border: 1px solid #e6e6e6; } tr th { background-color: #f5f5f5; } Microsoft acknowledged the USB Audio Class 1.0 issue associated with the September 2026 Windows update line. KB5129195 fixed the multichannel (8-channel / 3D audio) symptom, but Microsoft documentation indicated that other USB Audio Class 1.0 symptoms remained unresolved. Specifically: Device Manager Code 10 errors No audio output USB audio device initialization failures Unresponsive volume controls or sound settings KB5127648 has since been released and Windows 11 26H2 is now available. Can Microsoft clarify: Is the USB Audio Class 1.0 issue now fully resolved? If resolved, which KB is considered the final fix? Does Windows 11 26H2 include the complete fix? When will the Windows Release Health entry move from Mitigated to Resolved? We are currently delaying approval of Windows 11 cumulative updates because the available documentation remains unclear regarding the remaining Code 10 / no-audio symptoms. We have already had to disable automatic approval of Windows 11 updates in our enterprise patch-management workflow pending clarification. Ridiculous that Microsoft continues to fail at QA269Views0likes1CommentA clean install of Windows 11 can corrupt network drivers and result in a black screen.
A clean install corrupts the network driver and results in a black screen. I've tried this four times so far, but it's broken every time. If it keeps getting corrupted even after being recreated multiple times, I think there's probably a problem with the image itself. Unfortunately, I can only use it in Japanese, so it might only be available in Japan.12Views0likes0CommentsIntel Extension 2.0.10200.8 keeps reappearing after successful installation
Windows Update repeatedly offers Intel – Extension – 2.0.10200.8, even though update history shows it was successfully installed. After restarting, the same update returns and requires another restart. This causes repeated mandatory restarts under our organisation’s update policy and affects device compliance. How can we safely clear this update from the queue and stop it reappearing without disabling other Windows updates?136Views1like2CommentsA clean install of Windows 11 can corrupt network drivers and result in a black screen.
A clean install corrupts the network driver and results in a black screen. I've tried this four times so far, but it's broken every time. If it keeps getting corrupted even after being recreated multiple times, I think there's probably a problem with the image itself. Unfortunately, I can only use it in Japanese, so it might only be available in Japan.5Views0likes0Commentswin re wim file
I have NOT played with any system files on my Windows 11 PC but have found that under "create a restore point", there is a line that says "WinRETools (Missing)". It has been there for years in an uncorrupted status and I don't understand why it is now missing. it appears I need a file called Winre.wim and that it can be extracted from a Windows 11 ISO file. I have downloaded 2 ISO files, one in "English (United States)" and one in "English (Great Britain)". There was also an option for "English (International)". BUT none of these match the region shown by my Control Panel which says my PC is English (Australia). Web searches say this language mismatch is a problem and I've posted a separate query to the Community regarding this. Nevertheless I have proceeded to follow the various instructions on the web / Microsoft website about: download a zip extraction software. find install.win within the ISO file, and open it/extract/find the file winre.wim. BUT this is where I'm stuck - no matter how many times I've tried, there is NO winre.wim file within the ISO file. It appears that if my PC crashes and I need to recover/rebuild from the ISO file, and I won't be able to because the winre.wim file is missing from my computer's C drive, under Windows\System 32\Recovery. Help!!178Views1like2Comments