device management
1466 TopicsMouse issues
Hi all. I have a problem where intermittently, and randomly, my mouse pointer 'grabs' items on screen. I am onto my third wireless mouse, I have also tried a wired mouse, and different mouse pads, and still the same. I have checked some mouse settings as advised on other information I have found on the web. Still the same. I don't have my finger anywhere near the buttons when it happens, so am at a loss. Any suggestions?38Views0likes2CommentsWorkaround: Apple Airpods Pro 3 suddenly not working with Win 11 25H2
Been using APP3 since September 2025 with no issues. About 3-4 weeks ago there were new Intel BT audio drivers released. This has created a nightmare with the APP3. I have scoured the web and have tried everything. This included removing the APP3 BT device and cleaning the registry of any of it's presence. No joy. The purpose of this post is that I've found a workaround that, at the least, allows me to use APP3 for output. The workaround still does not resolve the microphone issue, but I can get over that for now and just use the built-in mic array in my HP Elitebook. The workaround: Find your APP3 in Device Manager under Sound, video, and game controllers. Right-click it and select Uninstall device. Click Uninstall to confirm. Reboot. I perform these steps each morning before beginning work and Win 11 successfully directs sound output to the APP3. Again, still not a fix for the mic issue. I welcome any advice about that. And, yes, I've ensured that APP3 is allowed and enabled for input/recording. If there's a setting to check/change/try, then I've done it.67Views0likes1CommentDestructured Seven Libraries
I take care of my mother's computer which is running Windows 11. Following formatting, I did something wrong and all the libraries were found in the Videos folder: E:\Doc, E:\Music, E\:my images E:\My documents and E:\My downloads which end up in duplicate with C: \Users \Download And videos can be found at DOC:\E (the score with all personal documents). There is also the BRIGITTE-PC icon which suggests "Do you want to restore files from this backup?" I don't know what it is so I haven't touched it. I tried the default library restore feature, but it didn't work. I also tried creating a new user account, but once I arrived at this new session, the problem is exactly the same. Do you think I can find the normal library tree?10Views0likes0CommentsUnknown memory leak on Win 11 pro
Hello, For the past couple months I have been experiencing a weird issue on my windows machine. Usually around 8 or so hours after a clean reboot, task manager will start reporting 170+GB of 190GB of RAM is in use. However, when I tally the entire list of processes I can only account for 4GB in use. When I use RAMMap its the same story, I can account for 4GB and it appears windows has simply misplaced a 150GB of memory. The only other symptom I notice is when I shutdown, the shutdown process will take 40+ minutes sometimes as if some microslop process is refusing to die. This does not occur when I shutdown while memory usage appears normal. So far I have tried: Using different web browsers and uninstalling the one I had been using. Removing pretty much every piece of software I have been using while the issue occurred. Ensured windows, firmware and drivers were properly updated.69Views0likes2CommentsWindows 11 24H2/25H2 System Freeze After January 2026 Updates – Lenovo ThinkPad G2
Dear Microsoft Support Team, We would like to raise a high-priority technical support case regarding a stability issue observed after installing the January 2026 cumulative updates on our Windows 11 devices. Environment Details: Device Model: Lenovo ThinkPad G2 (multiple units) OS Versions: Windows 11 24H2 and 25H2 Update Installed: January 2026 Patch Tuesday cumulative update (KB number can be provided) Deployment Method: WSUS / Intune / Windows Update (specify accordingly) BIOS Version: (Installed Latest available from Lenovo) Issue Description: After installing the January 2026 cumulative updates, devices intermittently experience a complete system freeze. The system becomes fully unresponsive: Mouse and keyboard input stop responding No BSOD is displayed Task Manager cannot be opened System recovery is only possible via hard reboot (power button) Frequency: The issue occurs randomly, both during active use and idle state. Multiple users across our environment are impacted. Troubleshooting Performed: Reinstalled OEM-certified Lenovo display drivers Disabled Fast Startup Ran SFC and DISM health checks (no integrity violations) Updated BIOS to latest version Setting power idle mode, then work normally Request: - Please confirm whether this is a known global issue under investigation. - Advise if any hotfix, Known Issue Rollback (KIR), or registry-based mitigation is available. - Provide guidance on additional diagnostic logging required at kernel or driver level. - Confirm whether crash dump analysis is recommended for this scenario. We are prepared to provide additional diagnostic logs, memory dumps, or reproduction steps upon request. Kindly treat this as a priority case due to multi-user impact in a production environment. Thank you for your support. #Windows11, #Windows 11 24H2, Windows Update, Cumulative Update, System Freeze, Lenovo ThinkPad, Display Driver, Enterprise2.3KViews11likes22CommentsInternal RDP vs Self-Hosted RustDesk
Hi everyone, I am looking for some guidance and real-world experiences around choosing the best approach for remote access in a Windows environment. Right now, we are considering two main options: - Continue using Microsoft Remote Desktop Protocol (RDP), but strictly for internal use only (no direct exposure to the public internet). - Deploy a self-hosted instance of RustDesk as an alternative or complement to RDP for remote access and remote support. Our main concern is security. RDP has historically been a common attack vector, especially when exposed externally or misconfigured, and we want to avoid introducing unnecessary risk to our endpoints. Even if we restrict RDP to internal networks or VPN-only access, we are still cautious about potential vulnerabilities, credential theft, lateral movement, and abuse of remote access. What we are trying to understand better is: 1. In environments where RDP is used only inside the LAN or over VPN (no open RDP from the internet), what are the recommended hardening practices and controls you would consider mandatory today? Examples might include: Network Level Authentication (NLA), strong account policies, just-in-time access, firewall restrictions, RDP Gateway, MFA, monitoring/logging, etc. 2. From a security and operational perspective, is it generally considered acceptable to keep RDP enabled only for internal administrative tasks, while avoiding using RDP for end-user remote support scenarios? 3. For those who have deployed self-hosted RustDesk (or similar remote support tools) in a Windows/Active Directory environment, how has it compared to RDP in terms of: - Security model (encryption, authentication, access control, exposure to the internet) - Ease of deployment and maintenance - User experience and performance - Logging, auditing, and integration with existing security monitoring 4. Are there any best practices or architectural patterns you would recommend when combining these approaches? For example: - Keeping RDP only on jump servers / bastion hosts inside the network - Using RustDesk (self-hosted) for remote support and helpdesk use cases - Enforcing least privilege, MFA, and strong authentication for all remote access paths - Segmentation and limiting which machines are even allowed to receive RDP connections 5. Have you encountered any specific security pitfalls, misconfigurations, or "gotchas" when relying on RDP internally or when rolling out RustDesk self-hosted that we should be aware of before committing to a design? Our goal is to design a remote access strategy that: - Minimizes attack surface and reduces the likelihood of compromise via remote access. - Separates administrative access from end-user remote support where it makes sense. - Remains manageable for a small IT/security team in terms of configuration, patching, and monitoring. If you have any references to Microsoft documentation, hardening guides, or community best practices for RDP (especially internal-only scenarios), as well as any detailed write-ups or lessons learned from using RustDesk self-hosted in production, those would be extremely helpful. Thank you in advance for any guidance, recommendations, or examples you can share. Best regards, Juan163Views0likes4CommentsHow to globally restore the old compact context menu in Windows 11?
In some applications, the old white compact right-click menu can still be seen, displaying more options in a dense layout. Is there a way to forcibly enable this old menu in all windows (especially File Explorer), instead of the new one?92Views0likes3CommentsFalse monitor disconnects after screen turns off
A friend has a Beelink U59 computer running Window 11 Pro, fully updated including drivers. It is connected to a Hisense Fire TV model 43QD65NF running Fire OS 7.7.1.1 (latest), used only as a monitor, via HDMI. Resolution is set to 3840x2160 at 60 Hz. System is set to turn off screen after 10 minutes, not ever sleeping or hibernating. When the screen turns off, the monitor displays "no signal" then powers off after a few minutes, as expected. But until the monitor turns off, the system plays (through speakers connected via the 3.5 mm jack) obnoxious beeps about every 20 seconds, apparently because the system sees the monitor as being repeatedly disconnected and reconnected. During this time, if the monitor is powered off manually, the beeping stops and all is well. Trying the other HDMI output (this computer has two, though only one is being used) did not help, nor did trying another HDMI cable or a different HDMI input on the monitor. A Mac M1 Mini was previously connected to this monitor and caused no trouble. Is there a setting or update that might correct this issue?68Views0likes3CommentsDownload Windows 11 24H2 ISO 64 bit for a clean reinstall?
I need to reinstall Windows 11 24H2 on my desktop PC, but I'm having trouble finding a reliable place to download the ISO file. I checked the Microsoft website, but it seems a bit confusing and I'm not sure if the version available there is actually the Windows 11 24H2 ISO or an older build. I want to do a clean installation using a bootable USB drive. Does anyone know the best source for Windows 11 24H2 ISO download? I don't want to download the file from some random sources as it might be not safe!901Views0likes7Comments