device management
1798 TopicsWindows 11 always freezes or restarts when unplugged
Windows 11 always freezes or restarts when unplugged. It happens every time I use my laptop and do something after I unplugged it. It's getting annoying. One day I checked the events before and after the crash and I found these. Can somebody tell me what's wrong and how do I fix it?119Views0likes4CommentsFile Converter missing from Windows 11 right-click context menu
Hello everyone, I am having an issue with the "File converter" option missing from my Windows 11 right-click context menu. Previously, when I right-clicked on a file (such as an image or document), I had a "File converter" option available in the context menu. However, it has completely disappeared. I suspect the issue may have been caused by Shellexview, because I was using it to manage shell extensions and may have accidentally disabled or removed the registry entry responsible for File Converter. I have already checked ShellExView and searched the registry, but I cannot find the entry responsible for the File Converter context menu. Any help restoring the original right-click option would be appreciated. Thank you.25Views0likes1CommentDWM crash error and can not log into my PC
After trying to update my pc the update installed and prompted a restart. I restarted the pc and while it was trying to finish the installation on startup I saw a message saying something like, "the update didn't go as planned", then rebooted. Since then every time I try to log in I get the following message: "Your session was logged off because DWM crashed. Please contact your administrator for further information and check the event log." Then it resets to the login screen again, so I am unable to login at all. I've tried practically every option in the "Windows Recovery Environment", command prompts, system repair, system reboot etc and nothing is working. Even though safe mode allows my to log in I still get the error message and am unable to do anything. Please can someone tell me what is the solution for this??3.6KViews0likes6CommentsWorkaround: Apple Airpods Pro 3 suddenly not working with Win 11 25H2
Been using APP3 since September 2025 with no issues. About 3-4 weeks ago there were new Intel BT audio drivers released. This has created a nightmare with the APP3. I have scoured the web and have tried everything. This included removing the APP3 BT device and cleaning the registry of any of it's presence. No joy. The purpose of this post is that I've found a workaround that, at the least, allows me to use APP3 for output. The workaround still does not resolve the microphone issue, but I can get over that for now and just use the built-in mic array in my HP Elitebook. The workaround: Find your APP3 in Device Manager under Sound, video, and game controllers. Right-click it and select Uninstall device. Click Uninstall to confirm. Reboot. I perform these steps each morning before beginning work and Win 11 successfully directs sound output to the APP3. Again, still not a fix for the mic issue. I welcome any advice about that. And, yes, I've ensured that APP3 is allowed and enabled for input/recording. If there's a setting to check/change/try, then I've done it.3.1KViews1like5CommentsWindows 11 sleep issues
Whenever I use sleep on my PC (using the Power menu) the screens go off as expected then one comes back on a few seconds later and stays on, and I can't find a way of getting it to stay off. I've tried searching for solutions but they all seem to involve settings no longer in Windows 11 or that they have have been moved and I can't find them. I've tried disabling Wake On LAN. I've also set up Windows Hello to see if that helped, but as soon as I put the PC to sleep (from the power menu) the web cam starts flashing and looking for me, I also set it to go to sleep after 5 mins of inactivity but it doesn't. It's a new PC - Asus ROG NUC (2025) running Windows 11 Home which is fully updated. Edition: Windows 11 Home Version: 25H2 Installed on: 31/07/2026 OS Build: 26200.8973 Experience: Windows Feature Experience Pack 1000.26100.344.0 I have a wireless keyboard and wired mouse connected to a KVM switch (so if i want to use a laptop which is normally off I can with the same keyboard/mouse), and 2 monitors connected to two HDMI on the PC. Any ideas? Cheers58Views0likes3CommentsC-Drive storage decreased overnight from 18Gb free to 2 GB free space
C-Drive storage decreased overnight from 18Gb free to 2 GB free space. I have run all Microsoft tools, i.e. Disk Clean and System Clean, and run %temp%, Run prefetch. My Windows 11 Storage Sense is on, and all recommended cleaning actions have been followed. The Storage on Drive C is still at 3.28 Gb. What should I do? Device name HP-Pavilion-Aero-13 Processor AMD Ryzen 5 5600U with Radeon Graphics (2.30 GHz) Installed RAM 8,00 GB (7,34 GB usable) Graphics card AMD Radeon(TM) Graphics (496 MB) Storage 377 GB of 477 GB used Device ID C7917A82-ED46-4B01-ABE3-EC4F88384CD3 Product ID 00342-43205-35004-AAOEM System type 64-bit operating system, x64-based processor Pen and touch No pen or touch input is available for this display Edition Windows 11 Home Single Language Version 25H2 Installed on 08 Oct 2024 OS build 26200.8894 Experience Windows Feature Experience Pack 1000.26100.334.032Views0likes2Comments